Latest / Dealer Talk With Jen Suzuki
Ep. 7 Real MPIs, Real Practice, Real Results: Boost Approvals with Hands-On Training
Learning concepts is only half the battle — the real skill comes from practice. In this episode of Dealer Talk with Jen Suzuki, I share an interactive activity from my live classes that helps service advisors take everything they've learned — from warm greetings to Job-Risk-Reward explanations and analogies — and put it into action using real MPIs.
I'll cover:
How to use MPIs, photos, and videos to plan conversations
Partnered role-play exercises to practice greetings, JRR, and analogies
Tips for managers to coach their teams during practice
Turning practice into confidence so live customer…
The skinny
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