Episode 11 - Building Success: Lessons in Feedback, Culture, and Teamwork with Mia

Beyond Fulfillment Podcast · Dec 21, 2023 · 33m

Here are my top 3 takeaways from my conversation with Mia Mazal: 1. Critical feedback is your friend. When customers provide honest and unfiltered feedback, it gives us insights into areas where we can improve. Mia constantly seeks feedback from her customers and colleagues, specifically looking for negative feedback. She is committed to personal growth and believes that the quickest way to improve is by listening to her customers and learning where she can make adjustments. She also acknowledged her own perspective could be biased so she always encourages others to share their opinions of…