Latest / Wedding Pros who are ready to grow - with Becca Pountney / Wedding Pro - it's time to stop this!
Transcript
- 0:00Becca: Today's episode starts with a little bit of a warning because today you
- 0:04are gonna hear a little bit of ranting from me as we start this new year.
- 0:08I'm seeing some great work out there from some of you taking action, doing
- 0:11great things in your business, putting your prices up, charging a worth,
- 0:14and a myriad of other amazing things.
- 0:16However, I'm also seeing some things that make me cringe.
- 0:20So today's episode is gonna be all about the things that I want you to stop
- 0:24doing in your wedding business, right?
- 0:28I am Becca Pountney, wedding business marketing expert, speaker and blogger,
- 0:32and you are listening to The Wedding Pros who are Ready to Grow podcast.
- 0:36I'm here to share with you actionable tips, strategies, and real life
- 0:39examples to help you take your wedding business to the next level.
- 0:43If you are an ambitious wedding business owner that wants to take your passion
- 0:47and use it to build a profitable, sustainable business doing what you
- 0:50love, then you're in the right place.
- 0:52Let's get going with today's episode.
- 0:55Today I'm gonna be sharing with you five things I want you to stop doing
- 0:59in your wedding business right now.
- 1:02But I also wanna make clear that there's absolutely no
- 1:04judgment here coming from me.
- 1:06If you've been doing some of these things and you're listening to this and thinking,
- 1:10oh no, that's me, don't panic, it's okay.
- 1:13Because you can stop doing them and you can change the things you're doing.
- 1:16There's no point looking back on things you've been doing and regretting it.
- 1:19We're all about looking forward to the future.
- 1:21So if you hear yourself in some of these things, I'm about to share.
- 1:24Don't sit in a feeling of, oh no, that's me.
- 1:26Instead think, right, okay.
- 1:28This is my message that I need to change and I need to do something
- 1:31differently in my wedding business.
- 1:33Okay.
- 1:33Let's get on then with the first thing.
- 1:36Number one is discounting.
- 1:39I have been seeing that.
- 1:40Everywhere this month, huge discounts on your wedding business services.
- 1:45Please stop doing this.
- 1:46I'm gonna give you the reason why.
- 1:47First of all, you are worth what you charge if you are
- 1:51not worth what you charge.
- 1:52So you need to look at your pricing.
- 1:53But if you are confident in what you charge, you're confident in your
- 1:56ability, you're confident in the product that you have, you do not
- 2:00need to discount in order to get.
- 2:02It's really important that you learn to promote yourself in a
- 2:06way that's not taking money off what you deserve to be paid.
- 2:09You may have heard in a previous episode, one of the things I love
- 2:12to talk about is Disney World.
- 2:13Why?
- 2:14Because Disney World never discount.
- 2:16They cost what they cost.
- 2:17They're incredible.
- 2:18They offer incredible customer service, and people pay it.
- 2:21So you don't need to discount to get your customers.
- 2:24If you want to do some kind of offer, that's fine, but do an added value offer.
- 2:28Add an additional part of your service in if someone books
- 2:31within a certain timeframe.
- 2:32But what you don't wanna be doing is taking money off.
- 2:36Why?
- 2:36Because you only have a certain amount of dates throughout the year, and therefore,
- 2:39if you're starting to work for a lot less, you're gonna resent that and it's
- 2:42not going to be good for your marketing.
- 2:44The other thing is that actually it can wreak desperation.
- 2:49Putting loads of massive discounts.
- 2:51So I've seen some posts out there recently where it's like 500 pounds off my
- 2:54wedding photography, 1000 pound discount.
- 2:57It makes it look like you can't get work, which therefore makes it look like
- 3:01you're not very good at what you do.
- 3:02And that is not true.
- 3:03You're amazing at what you do.
- 3:05So stop offering these massive discounts in a desperate way to try
- 3:08and bring in money to your business.
- 3:09It's not gonna work.
- 3:10It's gonna do you more damage in the long term.
- 3:13Instead be confident in what you're charging.
- 3:15Yes, get out there and market yourself and if you do wanna put some.
- 3:18Specific offer together maybe for a wedding fair or for social media.
- 3:21Then do an added value offer where you give additional services for the same
- 3:26price rather than taking money off.
- 3:30Okay, the second thing I want you to stop doing right now is these follow
- 3:33for follow threads on social media.
- 3:36Now, if you don't know what I'm talking about, I'm talking about being in these
- 3:39wedding industry groups or places online where someone suggests, let's do a
- 3:43follow thread to help each other out with our engagement on social media,
- 3:46so often what happens is someone will say, post your Instagram link, and then
- 3:50everyone go and follow each other, and then comment on each other's posts.
- 3:54You also sometimes hear them called follow loops, where you get a group
- 3:57of four or five people who all within the wedding industry say that
- 4:00they're gonna follow each other Then.
- 4:02Comment on each other's posts when the post first comes out.
- 4:05Maybe they've got a WhatsApp group to talk about doing this.
- 4:07And the idea behind it is that you get increased engagement on your account,
- 4:12more people commenting, et cetera.
- 4:14However, this does not work from a marketing perspective,
- 4:17and let me explain why.
- 4:20First of all, when you post on these massive follow for follow threads, do you
- 4:24think people are actually going ahead and doing it, or are they just putting their
- 4:28Instagram on the bottom of the thread?
- 4:30It's kind of pointers, and to be honest, it just doesn't work.
- 4:33The second reason is because these follow loops do not work in the wedding industry.
- 4:38Here is.
- 4:39When it comes to the Instagram algorithm, Instagram wants to show
- 4:42your content to more of the people that already like your content.
- 4:46Okay.
- 4:46So they're gonna push it into newsfeeds or they're gonna show it
- 4:49to people who they think, Based on the algorithm likes your content.
- 4:53Now, if your content and your followers are all other people in the wedding
- 4:57industry, if the only people ever engaging on your post, because these follow threads
- 5:01are other people in the wedding industry, guess what Instagram thinks this account
- 5:05must be for people in the wedding industry and you end up in the algorithm just
- 5:10being shown to more and more and more people who do the same things as you.
- 5:14Now it's great for networking, but for most of us, what we want to
- 5:18be doing on our social media is making an impact and making sales.
- 5:22So therefore, we don't want the algorithm to think we're just there for
- 5:25other people in the wedding industry.
- 5:26We want the algorithm to know that we are there for couples.
- 5:30So the content that we should be putting out onto our Facebook, on
- 5:33our Instagram, on our social pages should be resonating with people who
- 5:36are planning their wedding, people who are looking to get married.
- 5:39So instead of getting yourself involved in these lengthy follow.
- 5:43Threads where you're all commenting on each other's posts.
- 5:46Instead, use that time, use that energy to create unique
- 5:51original content for couples.
- 5:53Go create some Instagram reels.
- 5:55Go create some tips, posts.
- 5:56Go create some inspirational posts.
- 5:58Go tag some other suppliers and collaborate on a post so that more
- 6:01and more of your couples can see your.
- 6:04Work.
- 6:04Do not spend time commenting on other suppliers posts constantly just
- 6:09to try and get your engagement up.
- 6:10Yes, maybe your engagement will go up slightly, but if it's to the wrong
- 6:13people, it's a pointless statistic.
- 6:16So if you have been involved in one of these follow loops or you see these follow
- 6:19threads in groups, just ignore them.
- 6:21Scroll on past and remember, they don't work for the wedding.
- 6:27Number three then of my list of things you should stop doing is working for free.
- 6:32Now, this probably applies to you more if you're just starting
- 6:35out in the wedding business.
- 6:36If you're thinking of starting a wedding business or if you're just about to
- 6:40leave full-time employment or something like that to grow your wedding business
- 6:43and you are not paying yourself.
- 6:45Or you're working for free.
- 6:47So I'm gonna cut this into two categories now.
- 6:49The first one is working for free.
- 6:51This was sparked off because of a wedding industry group that I'm in.
- 6:55I saw someone this week post that they're going to offer five wedding
- 6:59videos for free to five couples because they're just starting out now.
- 7:06As someone who used to be a wedding videographer.
- 7:09I know that that is a huge amount of value that they are giving away completely free.
- 7:14Not only do they need to turn up on the wedding day and work the
- 7:17hours, but they also are gonna spend hours and hours and hours editing.
- 7:20There's gonna be costs to them for music and that kind of thing.
- 7:23And it's not only working for free, it's actually going to cost them money.
- 7:27And it also, again, reeks of desperation.
- 7:30It's not great marketing and it just looks kind of strange and it doesn't
- 7:34do any favors to the rest of the.
- 7:36So why are they doing that now?
- 7:38I imagine the person who is posting that is doing it for a couple of reasons.
- 7:42One, because they're just starting out and they want to
- 7:44get a bit of a portfolio going.
- 7:46Number two, maybe they're lacking in confidence and they don't wanna charge
- 7:49a lot of money because they're worried that they're not gonna be good enough.
- 7:52Okay, I understand the reasons behind it.
- 7:54However, that doesn't mean it's a good thing to do.
- 7:57Now, if you are just starting out, I understand you might wanna get
- 7:59a bit of a portfolio behind you.
- 8:01Well, why not offer to do a friend's wedding or someone
- 8:04you knows wedding for free?
- 8:05Therefore, you're not putting it in the public domain.
- 8:07No one needs to know that you did it for free, if that's what you wanna do.
- 8:10Or you could do it for a token cost.
- 8:11Ask them to at least cover the costs to you, even if they're not paying your full.
- 8:18Secondly, you should get experience.
- 8:20If you are starting a business doing something, you should know how to do it.
- 8:23Now, if you've worked in the industry before, then you probably
- 8:26do have enough experience and it's just imposter syndrome saying that
- 8:29you shouldn't be charging for it.
- 8:31However, if you really are brand new to it, then you probably need
- 8:34to get some experience before starting to work with couples.
- 8:37Even if they're not paying you, even if they're getting that service for free,
- 8:40they're gonna expect that it's going to.
- 8:42Good.
- 8:42And they are gonna be unhappy with you even if you're giving it
- 8:45away for free, if it's rubbish.
- 8:46Because why is the best day of their life and if you mess it up, well, I
- 8:50know you haven't charged them for it, but they're still gonna be annoyed
- 8:53with you and it's not gonna do your marketing or your ongoing referrals any.
- 8:57Favors.
- 8:58So instead, go get some experience, go work on some styled shoots, go second.
- 9:02Shoot for someone.
- 9:03If you're a photographer, go and apprentice.
- 9:05Work with a florist, work with a cake maker.
- 9:07Work with someone already in the industry as an assistant and get some experience.
- 9:12Therefore, you're building up a bit of a portfolio.
- 9:14You're building up your experience.
- 9:16Without having to go out there and work for free, please don't go out
- 9:21there and post these things in a group.
- 9:23It's not doing your self worth any good.
- 9:25It's gonna mean yoga, working really hard.
- 9:27Often people who aren't willing to pay for the service can be really
- 9:30difficult and hard to work with, so it's gonna be mentally exhausting.
- 9:33And like I said, they're still gonna expect a good job, even
- 9:36if they haven't paid for it.
- 9:37And if you don't do a good job, they're gonna complain.
- 9:39You might get a bad review.
- 9:40It's not gonna help you get work referred on in the future.
- 9:43So instead, take a different.
- 9:46Keep it quiet.
- 9:47Do it behind the scenes.
- 9:48Don't post it out there on social media for everybody to see and get some
- 9:52experience working with someone else.
- 9:54Most of the time though, it's actually down to imposter syndrome.
- 9:57You feel like you're not good enough to charge your worth, but you probably are.
- 10:00If you've had the confidence to set up a business, start a website, get some help.
- 10:04Listen to this podcast, I promise you, you're probably better
- 10:07equipped than you think you are.
- 10:08So make sure you're charging your worth.
- 10:11Be confident and get out there and get your first customer.
- 10:14You don't need to give your work away for.
- 10:16Now the second mistake I'm seeing people making in terms of working
- 10:20for free isn't that they're not charging their customers, they are
- 10:22charging their customers properly.
- 10:24It's actually that they're never taking any money for themselves.
- 10:27Now, this may be you.
- 10:28You may be working incredibly hard in your business.
- 10:31You may be taking orders, working for filling orders, and never
- 10:34seeing anything at the end of it.
- 10:36And this is really sad.
- 10:37Why?
- 10:38Because you're putting in so much hard work and you're not
- 10:40actually getting paid anything.
- 10:42Therefore, it's really a hobby and not a business.
- 10:44You could earn more by working in Tescos, which isn't really where we want to be.
- 10:49When we start our business.
- 10:50We wanna be successful and we wanna be earning money.
- 10:52If this is you and this is resonating, then I want you to start looking
- 10:56at what you can do differently.
- 10:57You need to look at your finances.
- 10:59You need to make a plan.
- 11:00You need to look at your sales plan.
- 11:02You need to look at your finance plan.
- 11:04You need to look at your pricing.
- 11:06Are you charging enough to cover your costs and to pay yourself?
- 11:09And I want you to start paying yourself something every.
- 11:12Even if it's really small, even if you set it as 50 pounds a month, direct
- 11:17debit from your business account into your personal account, pay yourself
- 11:20something otherwise you never will.
- 11:22There's always money to be spent and you'll just get out of the
- 11:25habit of ever paying yourself, or you'll just take random amounts
- 11:28of money out of your account.
- 11:29It's much better to pay yourself little and often, and then to build that
- 11:33over time as the business gets more successful rather than to never pay.
- 11:37If you are not paying yourself any money and you don't even think there's 50
- 11:41pounds in the business to pay yourself, then you need to go back to your plan.
- 11:45You need to go back to your spreadsheet.
- 11:46You need to reach out to me, and you need to work out what is happening.
- 11:49Is it that your marketing needs improving?
- 11:51Is it that your branding needs improving?
- 11:53Is it your prices need to raise?
- 11:55What is the problem?
- 11:56That's meaning you're not bringing enough money to pay yourself because
- 11:59it's not sustainable to keep running a.
- 12:01And never earning any money and ultimately you are worth it.
- 12:04You deserve it.
- 12:05You're putting in the hard work.
- 12:06You should have something to show for it.
- 12:09Let's move on then to the fourth thing on my list of things you need to stop
- 12:12doing in your wedding business right now, and that is being unreliable.
- 12:17Have you ever signed up to go and take part in a wedding industry event?
- 12:20Perhaps you've signed up to one of my networking events.
- 12:22Perhaps you've signed up to another wedding industry event and then just
- 12:25not shown up at the last minute.
- 12:27Perhaps you've said that you're gonna do something for someone and then you
- 12:30just don't do it because you decide you can't be bothered or you don't have time.
- 12:34Has anyone ever asked you for a quote on something and then you just leave it so
- 12:38long that by the time you get back to.
- 12:40They found someone else.
- 12:42Have you been booked for an event and then turned up really late because
- 12:45of a reason that was probably your fault or made a mistake so that
- 12:48something's been double booked?
- 12:50Have you ever done one of these things?
- 12:52Now we're all human, so we're all gonna make mistakes from time to time, but there
- 12:56are examples that I see of this where people are unreliable time and time again.
- 13:00Now, you may not think that that matters.
- 13:02Maybe you've made a good excuse.
- 13:04Maybe you've worked something out.
- 13:05Maybe something better came up, however.
- 13:08People are looking at you and what you do, and they are making a judgment
- 13:12on you based on what they see.
- 13:13So for example, when I run a networking event and I have a list
- 13:17of who's supposed to be there, I tick people off when they arrive.
- 13:21And often if someone calls me or messages me and says, I'm really sorry, I've got
- 13:24stuck at work, or I'm not very well, or I'm running late, that's absolutely fine.
- 13:28I'll cross them out.
- 13:29These things happen.
- 13:30But then there'll always be a few people left on that list who haven't turned.
- 13:34And haven't even told me that they're not gonna come.
- 13:36They haven't reached out.
- 13:38And to me then I'm thinking these people are pretty unreliable.
- 13:42They've said they're gonna come to something and they haven't.
- 13:45How do I know that they're gonna be reliable if I recommended
- 13:48them for some work at a wedding?
- 13:50So if that is you, if you sign up for something wedding industry related,
- 13:54maybe to go and be at a wedding fair, maybe it's to come to a networking event.
- 13:57Maybe it's to go meet with someone and then something comes up, that's okay.
- 14:01But make sure you contact them and let them know so they
- 14:03know you're not unreliable.
- 14:05If you've been booked to do something, make sure you get there early.
- 14:08Get there on time, leave additional time.
- 14:10Think of it like when you're trying to go and get a flight.
- 14:13You leave additional time in case there's a problem on the public transport, or
- 14:16maybe there's a problem on the roads.
- 14:18You make sure you are there because otherwise you're gonna miss that flight.
- 14:21You need to have the same attitude when it comes to these opportunities
- 14:24for your business, because if you're constantly late or you turn up.
- 14:27Doesn't look very professional, and although it's just a meeting, not the
- 14:31wedding day, people start to put two and two together and think, well, if
- 14:34they're not reliable for this meeting, how can I know they'll be reliable?
- 14:37For my couple, it's really important that you don't get a
- 14:41reputation of being unreliable.
- 14:43Be honest, be open and make sure you are appearing as good as you would for
- 14:48a couple, even when you're talking to someone else in the wedding industry.
- 14:51Perhaps someone who's organizing event, perhaps a wedding planner, perhaps a venue
- 14:54coordinator because they are watching.
- 14:58I used to work in television, and one of the things I did when I worked on Deal
- 15:01or No Deal was to help at auditions.
- 15:04So we'd audition new contestants, there'd be researchers that would do
- 15:07the actual interviewing on camera, and then I would be around welcoming people,
- 15:12signing them in, chatting to them, making sure they got to their room on time.
- 15:16Now what those potential contestants didn't know was that I wasn't just
- 15:21there as an admin person, ticking them in and chatting to them.
- 15:24I was actually part of the team deciding on who got the parts.
- 15:28Now, for some of those contestants or potential contestants, they thought
- 15:31that the audition was all about being in the room in front of the
- 15:34camera, and they'd put on a good show.
- 15:36But if they were rude to me or they were unreliable to me, or they
- 15:40didn't talk to me in a very nice way.
- 15:42Guess what?
- 15:42They got a black mark against their name because they thought that I was
- 15:45just the admin person and they thought they could be rude to me, and that's
- 15:48when their true colors came out.
- 15:50And if they were rude to me or I didn't like how they were outside, that held just
- 15:54as much weight as how they were on camera.
- 15:57So it's an important lesson to remember.
- 15:58You don't know who's making decisions, you don't know who's
- 16:01watching what you're doing, and you don't know what opportunities
- 16:03you might be missing out on because you've been unreliable in the past.
- 16:07So yes, things happen, things come up.
- 16:10Sometimes we get sick, sometimes things clash in the diary.
- 16:13We all make mistakes.
- 16:14We're all human.
- 16:15But it's how you deal with that to show that you're not unreliable,
- 16:18that's important, and make sure you're leaving extra time so you're not
- 16:21late to any of those appointments.
- 16:23Okay.
- 16:23That brings me onto the fifth and final thing that you shouldn't be doing when
- 16:27it comes to your wedding business, and you need to stop right now, and that is
- 16:31buying into really cheap content hacks.
- 16:35Now, again, I've seen this in all sorts of places recently, so
- 16:38if you're thinking, oh, they're talking about me, it's not personal.
- 16:41I've seen it all over the place.
- 16:42And it's really tempting.
- 16:44Now what I'm talking about, content pack is where there's already pre-made
- 16:48social media posts, pre-written blog posts, pre-written emails, things that
- 16:52are done for you as a template and you for a very low cost can buy them
- 16:57and then use them in your business.
- 16:59And that is very tempting cuz we're all short of time and anything
- 17:02that's done for us is a good thing.
- 17:04And so we wanna spend that money and get it.
- 17:06Now.
- 17:06Here's why I think you should be careful or stop doing.
- 17:11First of all, if you are buying these things and then just
- 17:14putting them out there as they are or with very small changes.
- 17:17Then your content is gonna look like everyone else's content,
- 17:20who's bought the same packs?
- 17:22It's not gonna be original.
- 17:23So you're still gonna have to put the time and effort into making it
- 17:26more original, changing the colors, changing the images, changing the fonts.
- 17:29Well, at that point, you might as well just have made the content yourself
- 17:33and saved yourself some money.
- 17:35Now, when it comes to content prompts, these can be helpful, so you know,
- 17:38Of questions, lists of ideas of things that you could put out there.
- 17:42They're useful.
- 17:43In fact, I've got one myself.
- 17:44I'll link to it in the show notes.
- 17:45But where someone has made the content for you as a generic template, well,
- 17:50it's probably not the best idea because very quickly you can see that other
- 17:54people have the same content as you.
- 17:55And if you are all putting it out on the same day at the same time,
- 17:58well, it's not gonna take someone who's doing some research very long
- 18:01to realize it's not unique content.
- 18:03It's just the same as everybody else.
- 18:06When it comes to blog posts, it's an even bigger danger?
- 18:09So if you buy a made-for-you written blog post, and it's a template as in
- 18:14more than one person has got the same blog post, this can be a massive problem.
- 18:19When it comes to blogging and writing on your website, Google
- 18:22is very hot on plagiarism.
- 18:24So if you write a piece of content and then someone else has an identical
- 18:28piece of content, Google will think that one of you has plagiarized the
- 18:31other and you will be penalized.
- 18:34Whenever you write something online, you need to make sure
- 18:36it's unique and original to you.
- 18:37So if you are gonna buy a template blog post, again, you're gonna have
- 18:40to do so much changing to it to make sure it's original, that you might as
- 18:44well have just sat down and written something original in the first place
- 18:47rather than just regurgitating the same thing that everybody else is hosting.
- 18:53Now I understand that it saves you time and there are ways to save
- 18:57time on your content marketing.
- 18:59Like I said, you use a prompt to get you ideas of what to post.
- 19:02Pay someone to outsource your content to who's gonna create you original
- 19:06content rather than just the same content as everyone else, or pay
- 19:09someone to write your blog posts or get training to help you do it faster.
- 19:13But just be really careful when it comes to these packs of pre-made
- 19:17content that you don't just buy it because it's cheap and easy.
- 19:21And it seems like it's gonna save you time because again, it could do you
- 19:24more damage than good in the long term.
- 19:26If you're putting out the same content as everyone else.
- 19:28You don't wanna get that plagiarism mark from Google cause that's really
- 19:31gonna harm your seo and you don't wanna look like a copy of everybody
- 19:35else who's doing the same thing.
- 19:37On the same day.
- 19:38If you can stand out, be unique, be yourself, put your content out.
- 19:42I'd rather you put out original content a couple of times a week than
- 19:45pre-made copied content the same as everyone else's five days a week.
- 19:49It's no good to just have this same regurgitated stuff.
- 19:52It's much better to have fresh, unique content to be yourself, to be helpful
- 19:56to your couples, rather than to spend a tiny bit of money save time, and actually
- 20:00potentially do yourself more harm.
- 20:02Now, there are ways you can use these to your advantage, so don't think that.
- 20:07Useful at all, but you will have to put in the time and effort to edit them, to
- 20:11maybe change the date order so you're not doing the same as everyone else.
- 20:14And like I said, by the time you've done all of that, you're probably better off
- 20:17just making the original content yourself.
- 20:21Okay.
- 20:21Before we finish, I'm gonna recap those five things that I think you need to stop
- 20:24doing in your wedding business right now.
- 20:27Number one, those big discounts, you are worth what you're charging.
- 20:30You don't need to discount.
- 20:31It just makes you look desperate.
- 20:33Secondly, those follow for follow threads or follow loops.
- 20:36You don't need to do those either.
- 20:37They're not helpful.
- 20:38Instead, create content that's gonna reach couples.
- 20:42Thirdly, working for free because you're not feeling confident.
- 20:45You don't need to give your services away for free, and you need to
- 20:48make sure you are paying yourself.
- 20:49Number four, being unreliable, being late, not showing up, not
- 20:52doing what you said you would do.
- 20:54All look bad and you dunno who's watching and what that could be
- 20:57losing you out on in the future.
- 20:59And finally buying into those really cheap content packs
- 21:02where things are done for you.
- 21:04Just be really careful about this.
- 21:06I don't want you to get a bad mark with plagiarism.
- 21:08I don't want you to look the same as everyone else's content.
- 21:10So if you are gonna purchase something like this, then make sure you're putting
- 21:13the work into changing it enough to make it look unique and original.
- 21:18Now I realize some of these things may be seen as a little bit controversial,
- 21:21and these are all my own opinions.
- 21:24If you've got a different idea, if you've got a different alternative
- 21:26opinion, I'd love to hear it.
- 21:27Don't be mean, be nice, but feel free to reach out on dms and let me know if you
- 21:31have had success in any of these areas that I'm saying you shouldn't be doing.
- 21:35But on the whole, most of what I've said, I'm pretty sure it's
- 21:38gonna do you more damage than good.
- 21:40So it's probably time to stop.
- 21:43Stop trying to cut corners.
- 21:45Stop lacking in confidence.
- 21:46Go out there, be unapologetically you, and I look forward to seeing you next week.