Latest / Banking Transformed with Jim Marous
Be There When Customers Need You Most
Read the research: https://finhealthnetwork.org/programs/financial-health-pulse
Hear the podcast: https://youtu.be/VNylQkBCmBM?t=412
A customer of more than 20 years, rarely late on anything, took an unexpected medical hit, and his bank may never have noticed. He is one of an estimated 16.5 million American households that slid down a level of financial health in a single year, and banks and credit unions have their best chance to help before the first missed payment.
The Financial Health Network's 2026 Financial Health Pulse finds financially vulnerable households rose from 15% to 17%…
The skinny
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