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How Shanna Adamic & Stephanie Trunzo Stay Audaciously Optimistic · Get Real with Jim Weiss

• 0:00
  Speaker 1: Hey everyone, it's Jim Weiss. Glad to see y'all again.
• 0:04
  Speaker 1: I wanted to introduce my illustrious, infamous, amazing, talented producer,
• 0:10
  Speaker 1: Kate Voss, without whom I could not make this podcast happen.
• 0:15
  Speaker 2: I know Kate many ways, but I have gotten to.
• 0:18
  Speaker 1: Know her mostly through our work on this podcast making
• 0:21
  Speaker 1: it better and more informative for all of you. The
• 0:24
  Speaker 1: next one was another book, So I will hold it
• 0:27
  Speaker 1: up because you know all the books need you know,
• 0:30
  Speaker 1: so you're gonna be people are gonna be reading a lot.
• 0:34
  Speaker 1: This book is about audacious optimism from SHAWNA.
• 0:38
  Speaker 2: Adamack. She's awesome.
• 0:39
  Speaker 1: So she is running the Oracle Foundation and that was
• 0:44
  Speaker 1: a continuation of I think the foundation she was running
• 0:48
  Speaker 1: at her prior company before Oracle Health bought, so that
• 0:53
  Speaker 1: was a big deal and has since continued, which is
• 0:57
  Speaker 1: admirable and exciting. And she goes through her her diagnostic
• 1:01
  Speaker 1: journey much like Jonathan Gluck did in his book and
• 1:05
  Speaker 1: podcasts with me. So, I mean, it's incredible how many
• 1:09
  Speaker 1: people fumble around for as much as a year or
• 1:12
  Speaker 1: more before they get a fateful diagnosis. Now, in her case,
• 1:18
  Speaker 1: it was a benign tumor that ultimately became life threatening.
• 1:23
  Speaker 1: She was able to deal with it, but of course
• 1:25
  Speaker 1: caused some levels of paralysis, so she doesn't really dwell
• 1:28
  Speaker 1: on what was She's looking forward and her good friend
• 1:32
  Speaker 1: Stephanie Trunzo and colleague from Oracle Health who I know
• 1:36
  Speaker 1: from Merge, another data driven medical marketing firm out there,
• 1:41
  Speaker 1: that she went from Oracle Health to do that, and
• 1:44
  Speaker 1: talks about why and the inspiration of working with Shaun
• 1:48
  Speaker 1: I think had a lot to do with it.
• 1:50
  Speaker 2: Wanting to help you a good friend, well more directly right.
• 1:53
  Speaker 3: And also she opened up with talking about Shauna. It
• 1:57
  Speaker 3: took one hundred and nine and ear visits for her
• 2:01
  Speaker 3: to get diagnosed with this tumor on her brainstem. So
• 2:04
  Speaker 3: it's a lot about perseverance is part of audacious optimism.
• 2:08
  Speaker 4: And telling the doctors that's not it.
• 2:10
  Speaker 3: She was misdiagnosed I don't even know how many times
• 2:13
  Speaker 3: and holding onto the conviction that you know something's wrong
• 2:16
  Speaker 3: and you need help finding the answer.
• 2:19
  Speaker 4: So I found that to be super, super inspiring.
• 2:21
  Speaker 3: And the work she's doing at Oracle now I wrote
• 2:24
  Speaker 3: down they have helped nineteen thousand children in one hundred
• 2:28
  Speaker 3: and seven countries with diseases that they're born with are
• 2:33
  Speaker 3: diagnosed with at an early age, and often these families
• 2:36
  Speaker 3: don't have enough money then have the resources to help
• 2:38
  Speaker 3: these kids. And it's just really amazing work that she's
• 2:41
  Speaker 3: taken her health journey and used it to help others.
• 2:45
  Speaker 2: Right, But she could have gotten real burterer and negative
• 2:47
  Speaker 2: about how well I could have.
• 2:49
  Speaker 1: Yeah, it was, but look, they both said that's the
• 2:52
  Speaker 1: mission of Oracle Health and the digital health revolution.
• 2:56
  Speaker 2: And I think what's exciting.
• 2:57
  Speaker 1: The takeaway for me on all of this, especially on
• 3:00
  Speaker 1: this one, is look the mantra here, take power your healthcare.
• 3:05
  Speaker 2: You've got to take over.
• 3:06
  Speaker 1: There are now new tests, blood, full body scans, all
• 3:11
  Speaker 1: the rest. You can know enough to be dangerous. And
• 3:14
  Speaker 1: I think at this point the system isn't going to
• 3:17
  Speaker 1: help you. You want to stay out of the system.
• 3:19
  Speaker 1: Once you're in the system, you can assume the system
• 3:21
  Speaker 1: is not there to help you. It's set up to
• 3:24
  Speaker 1: do what it does, so you're going to have to
• 3:26
  Speaker 1: find the way through it. And that's true of maybe
• 3:29
  Speaker 1: a dozen of the podcasts I've done, from Kathy Juicy
• 3:33
  Speaker 1: to the crew from Healthcare Women's Business Association to you
• 3:37
  Speaker 1: know so many others that we've talked to, and obviously
• 3:40
  Speaker 1: culminates a little bit with this pair who powerfully talk
• 3:44
  Speaker 1: about how to take back the agency in your health
• 3:49
  Speaker 1: journey because one hundred and nine visits, you know, I
• 3:53
  Speaker 1: did ask her, you know, is that wishful thinking? Of
• 3:55
  Speaker 1: course what I had with Oudra, you know, when we
• 3:58
  Speaker 1: were going through our journey diagnosis and ultimately you know,
• 4:03
  Speaker 1: you don't want to think it's the worst possible thing,
• 4:05
  Speaker 1: but it usually is, and if you catch it early,
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  Speaker 1: you can fix it and get on with it.
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  Speaker 3: Yeah, even saying that for a while, staying out of
• 4:12
  Speaker 3: the system is the way. And if you don't stay
• 4:14
  Speaker 3: out of the system, you have to be your you
• 4:17
  Speaker 3: have to have a team advocating with you.
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  Speaker 2: Right. It's hard. It's hard to do that. Look, it's
• 4:21
  Speaker 2: hard to advocate for all the.
• 4:22
  Speaker 1: Things you know that you want to get in life,
• 4:24
  Speaker 1: but there's nothing more important than your health. And everyone
• 4:27
  Speaker 1: gets hit by the bouncing ball. And in order to
• 4:30
  Speaker 1: really truly make America healthy again, I'm fully on board
• 4:34
  Speaker 1: with the concept of prevention, an ounce of prevent a
• 4:38
  Speaker 1: pound of cure. So you emphasize that here as much
• 4:43
  Speaker 1: as we can I mean, you can't prevent the genetic
• 4:46
  Speaker 1: diseases or some of the other things.
• 4:48
  Speaker 2: You can find out about them much easier.
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  Speaker 1: There's lots of incredible genetic testing companies out there, and
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  Speaker 1: we're going to be talking to all those people over
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  Speaker 1: the next several months, So keep keep turning everybody. We'll
• 5:00
  Speaker 1: try to make it fun too. Thanks for both of
• 5:04
  Speaker 1: you being here. We're excited mainly to talk about this book.
• 5:09
  Speaker 1: I'm going to show that because that's what you do.
• 5:12
  Speaker 1: Buy it, buy it, read it, read it. Audacious optimism. God,
• 5:16
  Speaker 1: I love that, Seana. What the hell does it mean?
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  Speaker 5: Well, there's so much to unpack with that, but I
• 5:22
  Speaker 5: think when it comes down to it is realizing that
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  Speaker 5: optimism is an audacious act of bravery and self trust.
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  Speaker 5: And many people relate optimism to a feeling, to happiness,
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  Speaker 5: to positivity, and it's none of those things. Optimism at
• 5:34
  Speaker 5: its core is a choice that you have to make
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  Speaker 5: for the future.
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  Speaker 4: And so it's.
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  Speaker 5: Something I love talking about, something I apply to my life,
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  Speaker 5: and obviously it's something I say is for everyone because
• 5:47
  Speaker 5: many times I've heard someone say, oh, you naturally have
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  Speaker 5: an optimistic personality, and I'm like that doesn't make sense
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  Speaker 5: like I can't have an optimistic personality, because honestly, I
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  Speaker 5: feel different ways every time that I choose optimism. So
• 6:00
  Speaker 5: that's just one thing I would try to do is
• 6:02
  Speaker 5: try and pull a thread of where I learned and
• 6:06
  Speaker 5: lived and experienced optimism through my life and then where
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  Speaker 5: I really found it, which was at one of my
• 6:11
  Speaker 5: darkest moments when I looked in the mirror and didn't
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  Speaker 5: know who I was or recognized the girl staring back
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  Speaker 5: at me, or the person who had grown in her career,
• 6:22
  Speaker 5: or the athlete or.
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  Speaker 4: The mom or anything.
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  Speaker 5: And I knew that the next thing I chose was
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  Speaker 5: going to change my life. And that's when I realized
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  Speaker 5: what audacious optimism was.
• 6:34
  Speaker 1: Stephanie, thanks for introducing us. Tell me how did you
• 6:37
  Speaker 1: cheo meet? How did you choo to get together?
• 6:39
  Speaker 2: Yeah?
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  Speaker 6: Probably through a little optimism. Also, you know me, I
• 6:44
  Speaker 6: had launched Oracle Health at Oracle and it was a
• 6:49
  Speaker 6: phenomenally amazing experience of thinking through what does it mean
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  Speaker 6: to take this background I've had in technology and apply
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  Speaker 6: it in an industry that was meaningful And so one
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  Speaker 6: of the very first things we did in a matter
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  Speaker 6: of months was attack a really giant acquisition of Serner,
• 7:08
  Speaker 6: so connection to Kansas City. And you know, one of
• 7:12
  Speaker 6: the I think best things that Oracle acquired was our
• 7:16
  Speaker 6: friend Shawna here. So shawn and I really got to
• 7:19
  Speaker 6: spend a lot of time together throughout the process of
• 7:22
  Speaker 6: that acquisition, working through thinking about what did it mean
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  Speaker 6: to take an organization that was so focused on healthcare
• 7:29
  Speaker 6: and an organization that was so focused on technology and
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  Speaker 6: find the ways to bring those things together, even though
• 7:35
  Speaker 6: there were some cultural differences.
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  Speaker 4: Of course, Shawna was a.
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  Speaker 6: Great partner in bringing a lot of the philanthropic thinking,
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  Speaker 6: the health equity thinking, the leveling the playing field, that
• 7:47
  Speaker 6: kind of mentality to the conversation. So that was how
• 7:51
  Speaker 6: we got to know each other and been really grateful
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  Speaker 6: to be able to continue to stay in touch in
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  Speaker 6: a lot of different ways too.
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  Speaker 5: I have to grag on as Stephanie for a moment,
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  Speaker 5: because from the first moment I saw Stephanie, it was
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  Speaker 5: this like, oh my gosh, she gets the storytelling me
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  Speaker 5: and she has this unbelievable way of framing a message
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  Speaker 5: and you just feel like sometimes you meet people that
• 8:14
  Speaker 5: you just gravitate to, and that was Stephanie.
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  Speaker 4: So I found a way right away.
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  Speaker 5: I was like, I'm going to meet her and then
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  Speaker 5: I'm going to how can I work with her? So
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  Speaker 5: then asked her to be on the board of the
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  Speaker 5: foundation that I brought across.
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  Speaker 4: The acquisition, and she was.
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  Speaker 5: But she's a powerhouse, so I was just like, how
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  Speaker 5: how can I be in her orbit her space?
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  Speaker 1: Well, I think it's really instructed to my audience, and
• 8:36
  Speaker 1: I'm so you guys could cover twenty seven different topics
• 8:39
  Speaker 1: and themes, you know, from storytelling to how women can
• 8:43
  Speaker 1: support each other in these powerful moments like a merger
• 8:47
  Speaker 1: like that, which I'd love to get into because do
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  Speaker 1: we think tech and healthcare can marry? And I know
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  Speaker 1: that's been an ongoing struggle, but I think we're winning
• 8:56
  Speaker 1: and you two are big pioneers with that, So I mean,
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  Speaker 1: I think that's no small thing. I don't want to
• 9:03
  Speaker 1: ride past that too quickly, but I do want to
• 9:06
  Speaker 1: just cover the concept in the book, the idea where
• 9:10
  Speaker 1: mission and purpose crossover, and how you two navigated that
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  Speaker 1: in a way that wasn't conflicting, was positive, probably helped
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  Speaker 1: the whole merger become more successful. Seana, how does an
• 9:25
  Speaker 1: NFL cheerleader shift from that into an executive into an author,
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  Speaker 1: like tell us a little bit about your journey.
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  Speaker 5: Absolutely well, it wasn't one to the next, it was
• 9:35
  Speaker 5: all together. And so from my springboard from college, which
• 9:39
  Speaker 5: by the way, leaving college I fully intended to be
• 9:42
  Speaker 5: the next Katie Curic. So I interned for NBC and
• 9:46
  Speaker 5: they were going to move me to a small market
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  Speaker 5: and I couldn't go at the time for family reasons,
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  Speaker 5: and I ended up interviewing for this job for a
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  Speaker 5: small philanthropy that was with a company that was digitizing
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  Speaker 5: health care. And I remember interviewing for them and thinking,
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  Speaker 5: oh gosh, like do I want to jump into this
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  Speaker 5: philanthropy side, and you know, really case working and different things.
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  Speaker 5: And the person who was interviewing me said to me, listen,
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  Speaker 5: I know you've expressed that you want to be a reporter,
• 10:15
  Speaker 5: but I want to teach you how to tell stories
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  Speaker 5: that can save people's lives. And it really it was
• 10:19
  Speaker 5: like that moment, like I didn't know it then, but
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  Speaker 5: that moment would have such an impact on the rest
• 10:24
  Speaker 5: of my life.
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  Speaker 4: And so from that point on.
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  Speaker 5: I started growing in a philanthropy and helping to develop
• 10:32
  Speaker 5: the initiatives and build the fundraising all those pieces that
• 10:35
  Speaker 5: was removing barriers to health care for children worldwide. The
• 10:39
  Speaker 5: same time I was doing that by day by night,
• 10:42
  Speaker 5: I had this love for dance and I wanted to
• 10:46
  Speaker 5: stay in it. So I knocked on the door of
• 10:47
  Speaker 5: the NFL, and the other year I tried out as
• 10:50
  Speaker 5: one of six candidates who made the team and stayed
• 10:53
  Speaker 5: there in the NFL. Paralleling that with my growing career
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  Speaker 5: and what I was doing, I say, in the NFL
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  Speaker 5: for a decade, and my jokes, I stayed so long,
• 11:02
  Speaker 5: jem that they nicknamed me the fossil. And that was
• 11:05
  Speaker 5: actually a compliment because I was thirty one cheering next
• 11:09
  Speaker 5: to a nineteen year old who could kick to her
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  Speaker 5: face on cue, and I was like, let me stretch
• 11:13
  Speaker 5: out my whole body for thirty minutes.
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  Speaker 4: Okay, So I actually take that as a compliment day.
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  Speaker 5: But it's interesting how everything really started to leave together
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  Speaker 5: between what I was doing and how I was learning
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  Speaker 5: to lead this philanthropy, advocate for these children and really
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  Speaker 5: use this strength and what I would call superpower, being
• 11:30
  Speaker 5: able to deliver a message that created cause connection to
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  Speaker 5: do something really great for kids and create a bridge
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  Speaker 5: from a company, digitize in healthcare to philanthropy. And then
• 11:40
  Speaker 5: as I started to end my career cheering, Stephanie knows
• 11:43
  Speaker 5: the story all too well, I started to lose my
• 11:46
  Speaker 5: hearing and then there at that moment I entered into
• 11:49
  Speaker 5: my own health journey. This started this serendipitous dance with healthcare,
• 11:53
  Speaker 5: so they weren't ever separate, they were all together.
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  Speaker 2: What was the hearing loss issue? What happened?
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  Speaker 5: I started to lose my hearing on my right side
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  Speaker 5: the year that I retired as a cheerleader, and I
• 12:05
  Speaker 5: went and saw someone talked about it, and they did
• 12:08
  Speaker 5: a test on me and they said, Yep, you're having
• 12:09
  Speaker 5: mild hearing loss, and we're certain it's because you cheered
• 12:13
  Speaker 5: in a lot of stadium in the NFL for nearly
• 12:15
  Speaker 5: a decade. And that felt right until the moment it didn't.
• 12:18
  Speaker 5: And then across the next six years of my life,
• 12:21
  Speaker 5: I engaged with my primary care physician, a specialist or
• 12:25
  Speaker 5: an er one hundred and nine times and with growing
• 12:28
  Speaker 5: symptoms from hearing loss to dizziness, to severe headaches, to
• 12:32
  Speaker 5: severe vertigo, to wavy vision to eventually phasia, and every
• 12:38
  Speaker 5: time I was in to see someone it was not connected,
• 12:42
  Speaker 5: The story wasn't connected, the piece is weren't connected. I
• 12:44
  Speaker 5: was misdiagnosed, under diagnosed, with everything that you could imagine,
• 12:48
  Speaker 5: even turned away at an er after they did a
• 12:52
  Speaker 5: brain scan, and they came back and told me that
• 12:55
  Speaker 5: my brain scan looked normal and that I was probably
• 12:57
  Speaker 5: just a tired, overworked mom. Then a year later, pushing
• 13:00
  Speaker 5: one more time, having my story completely together after seeing
• 13:05
  Speaker 5: a celebrity interview on the Today Show, and I went
• 13:08
  Speaker 5: back and I sat down and I read all my
• 13:10
  Speaker 5: pain points, like my own story, and I needed them
• 13:13
  Speaker 5: to hear it and really understand. And when I got done,
• 13:16
  Speaker 5: I said, you're going to think I'm crazy, but I
• 13:17
  Speaker 5: think I have a brain tumor. It's like all the
• 13:19
  Speaker 5: knowledge I had gained from working in the space, I
• 13:22
  Speaker 5: had from telling the stories, but then knowing, you know,
• 13:25
  Speaker 5: my right as a patient, and really trying to push
• 13:27
  Speaker 5: myself forward, That's what was happening. And the doctor said,
• 13:30
  Speaker 5: I don't think you're crazy, and thinking I'm supposed to
• 13:32
  Speaker 5: find the answers, And twenty minutes after that, MRI sent
• 13:36
  Speaker 5: me to I got a very different answer. I had
• 13:38
  Speaker 5: a life threatening brain tumor the size of a golf
• 13:41
  Speaker 5: ball compressing my brain stem.
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  Speaker 1: I mean, it's obstinately, you know, just even to hear
• 13:46
  Speaker 1: it again, and personally, I went through it with my
• 13:49
  Speaker 1: wife maybe you know, I lost her at the end
• 13:53
  Speaker 1: of last year and we went through a year of
• 13:56
  Speaker 1: hell trying to figure out what the hell she had.
• 13:59
  Speaker 1: The story sounds eerily familiar, with the sense that why
• 14:04
  Speaker 1: do you think they missed it?
• 14:06
  Speaker 2: Like? What the heck?
• 14:07
  Speaker 1: I hear these stories again and again and again. Are
• 14:09
  Speaker 1: we just hoping against hope? It's not something like that.
• 14:13
  Speaker 1: Is it better to just go there and get there
• 14:16
  Speaker 1: first and think you have the worst thing first?
• 14:18
  Speaker 2: Or do people think were hypochondriacs? I just don't know.
• 14:21
  Speaker 5: Yeah, And I've shared this Stephanie and I've talked about
• 14:24
  Speaker 5: this so many times. But first of all, thanks for
• 14:26
  Speaker 5: sharing that, Jim, about that loss. It's hard, and it's
• 14:30
  Speaker 5: hard to even think about those steps that you probably
• 14:33
  Speaker 5: went through and you saw from a caretaker side. And
• 14:37
  Speaker 5: when I answered the question, you just slaid out it's
• 14:39
  Speaker 5: do I think everyone tried to do their best?
• 14:41
  Speaker 2: I do.
• 14:42
  Speaker 5: I think everyone tried to do their best, But I
• 14:44
  Speaker 5: think that it's been really interesting to live through a
• 14:49
  Speaker 5: chapter in our humanity that we've had to go through
• 14:52
  Speaker 5: to get to where we're going next. But where we
• 14:55
  Speaker 5: digitized healthcare and we created a lot of noise and
• 14:59
  Speaker 5: that added to the layers of complexity and didn't do
• 15:04
  Speaker 5: anything for this connection that should be happening. And I
• 15:07
  Speaker 5: think there's a whole bunch of different complex layers to it,
• 15:10
  Speaker 5: and so I think that people tried to do their best.
• 15:13
  Speaker 5: I think that it just was something that I'm hopeful
• 15:17
  Speaker 5: that this next generation of healthcare and with technology, which
• 15:21
  Speaker 5: I have a lot of passion for both can do
• 15:22
  Speaker 5: better that there aren't these stories. We want it to
• 15:26
  Speaker 5: be that predictive and be able to have those early
• 15:29
  Speaker 5: diagnoses in order to save lives.
• 15:31
  Speaker 2: So how'd you get through it?
• 15:33
  Speaker 4: It was rough. It was you know and full disclosure.
• 15:37
  Speaker 4: And sometimes you know, when somebody reads my book.
• 15:39
  Speaker 5: One group invited me to their book club a couple
• 15:41
  Speaker 5: of weeks ago, and I walked in and there's all
• 15:43
  Speaker 5: of these people there and we're going to talk about
• 15:44
  Speaker 5: my book. And I was like, so you read my diary,
• 15:47
  Speaker 5: like you know, it's you know, this vulnerability to it.
• 15:49
  Speaker 5: I tried to share as much as I could in there,
• 15:51
  Speaker 5: and some of it was really ugly and just really
• 15:53
  Speaker 5: authentically like weak, because everyone likes to think that they're
• 15:57
  Speaker 5: strong all the time, and I was not. And that's
• 16:00
  Speaker 5: why I wrote Audacious Optimism of it's a choice and
• 16:03
  Speaker 5: sometimes your weakest moments. And so I think that for me,
• 16:06
  Speaker 5: the way that I got through it is to take
• 16:09
  Speaker 5: those steps that I could action on, you know, finding
• 16:12
  Speaker 5: that second opinion and getting it through social media, which
• 16:15
  Speaker 5: is wild that that's the point of contact that ended
• 16:18
  Speaker 5: up leading me to the surgery that saved my life.
• 16:21
  Speaker 5: But then along the way too, it's you know, coming
• 16:23
  Speaker 5: out of the surgery. So I got to the surgery,
• 16:25
  Speaker 5: the surgery saved my life, but then it also changed it.
• 16:27
  Speaker 5: I came out with permanent hearing loss, with paralysis, with
• 16:31
  Speaker 5: a lot of other things that were happening, and they
• 16:34
  Speaker 5: told me I wasn't going to get back the paralysis
• 16:36
  Speaker 5: and that my facial function on my right side. And
• 16:38
  Speaker 5: so that point I was talking about, where I stood
• 16:41
  Speaker 5: in front of that mirror, that was my audacious optimism point.
• 16:45
  Speaker 5: I remember walking back and you know, this weak person
• 16:48
  Speaker 5: I was staring at, and I grab a pin in
• 16:51
  Speaker 5: a paper and I started writing down I will and
• 16:53
  Speaker 5: It's like I will close my eye completely, I will
• 16:57
  Speaker 5: chew with both sides in my mouth, I will walk
• 17:00
  Speaker 5: by myself. I will do these things. And I was
• 17:04
  Speaker 5: determined to put it in front of my reflection and
• 17:07
  Speaker 5: not concentrate on what I wasn't and who I didn't recognize,
• 17:10
  Speaker 5: but who I was and how I could claim that
• 17:13
  Speaker 5: moving forward.
• 17:14
  Speaker 1: So, Stephanie, what compels you in this story? How important
• 17:19
  Speaker 1: is it for us to go tell these stories like
• 17:22
  Speaker 1: we are to change the kind of outcome or at
• 17:26
  Speaker 1: least the experience Shauna had to go to one hundred
• 17:29
  Speaker 1: and nine doctors and go through that. How can we help?
• 17:33
  Speaker 6: I think it is the most important thing we can do.
• 17:36
  Speaker 6: You know, I think that one of the things that
• 17:39
  Speaker 6: Shauna and I've talked about, and you use this word
• 17:41
  Speaker 6: even earlier. It's the empowerment that you feel because you
• 17:46
  Speaker 6: believed that you should take care of your own health journey,
• 17:49
  Speaker 6: that you have a right to understanding it, that you
• 17:53
  Speaker 6: have a right to demanding somebody pay attention to it.
• 17:56
  Speaker 6: But none of that effort that you had to put
• 17:58
  Speaker 6: forward should be required. And when we think about things
• 18:02
  Speaker 6: like technology and like Jim, even your question that you
• 18:05
  Speaker 6: asked Shanna earlier.
• 18:06
  Speaker 4: About like why does this happen?
• 18:07
  Speaker 6: Like what is the reason that we end up with
• 18:10
  Speaker 6: stories like this? And Shauna, you touched on it a bit,
• 18:13
  Speaker 6: but it's that technology should be the thing making it
• 18:17
  Speaker 6: so that these stories don't exist, but instead, what it's
• 18:20
  Speaker 6: doing is getting in the way because the systems were
• 18:23
  Speaker 6: designed for transaction and they were not designed for experience.
• 18:29
  Speaker 6: And I think you know, underneath a lot of what
• 18:31
  Speaker 6: we're talking about, if you really take a human focused
• 18:35
  Speaker 6: design approach, you would not end up with this spaghetti
• 18:40
  Speaker 6: of technology that we have running our healthcare system today.
• 18:44
  Speaker 6: You would make sure that it was oriented to the
• 18:46
  Speaker 6: humans that it was serving. And so I think, Shauna,
• 18:49
  Speaker 6: like you said, probably eight hundred million reasons you could
• 18:53
  Speaker 6: give for why you ended up in the situation that
• 18:56
  Speaker 6: you were in, but one of those big reasons is
• 18:59
  Speaker 6: the technology that was getting in the way. The solution
• 19:02
  Speaker 6: is the problem. The problem is the solution. So I
• 19:04
  Speaker 6: think that as we start thinking a little differently about
• 19:07
  Speaker 6: what it means to care for a whole human, we're
• 19:11
  Speaker 6: doing really well with introducing I think, more language and
• 19:14
  Speaker 6: vocabulary that's consumable for people to now be able to
• 19:19
  Speaker 6: advocate for themselves and ask the right kind of educated questions.
• 19:23
  Speaker 6: But there's a lot more education that we need to do.
• 19:25
  Speaker 6: I think even on conditioning the understanding that we do
• 19:28
  Speaker 6: have that right teaching people that they do have that
• 19:33
  Speaker 6: right to that information, they do have a right to
• 19:35
  Speaker 6: the education that they are worth the time that it
• 19:39
  Speaker 6: takes to explain something that might be complicated. So I
• 19:43
  Speaker 6: think we have to start with just more education around
• 19:47
  Speaker 6: how important we need to take our own health and
• 19:50
  Speaker 6: that we are our own first advocates.
• 19:52
  Speaker 1: You've always struck me as so different than a lot
• 19:55
  Speaker 1: of the tech execs I've start at Panels with and
• 19:58
  Speaker 1: Matt and you are at one of the big I guess,
• 20:00
  Speaker 1: the most important ones and bringing.
• 20:02
  Speaker 2: Healthcare that way.
• 20:03
  Speaker 1: And I think the general attitude was tech can fix
• 20:06
  Speaker 1: all this, right, and we've seen lots of iterations where
• 20:09
  Speaker 1: deals were done with JP Morgan and Amazon and we're
• 20:12
  Speaker 1: going to fix it and all this YadA YadA.
• 20:15
  Speaker 2: Meanwhile, you kind of have in a lot of ways.
• 20:18
  Speaker 1: I do feel that share a little bit about your
• 20:20
  Speaker 1: experience doing that with this merge of the two of
• 20:24
  Speaker 1: you worked on to create I think ultimately patient empowerment
• 20:29
  Speaker 1: through technology. I think You've uniquely brought that, and I
• 20:32
  Speaker 1: don't know what motivated you and your personal experience to
• 20:35
  Speaker 1: do that in a different way than most prior execs.
• 20:38
  Speaker 1: There's a lot of questions here and then how has
• 20:41
  Speaker 1: that navigated you in another area we bond and share,
• 20:45
  Speaker 1: which is tech enabled marketing and communications. That is almost
• 20:49
  Speaker 1: like a natural flow of what you've been doing. So
• 20:53
  Speaker 1: I'd like to hear a little bit about that from you.
• 20:56
  Speaker 6: It was funny because Shana, when you were talking about
• 20:58
  Speaker 6: how all of your things were at once, I was
• 21:00
  Speaker 6: thinking about how I usually weave that same kind of
• 21:04
  Speaker 6: story a different way to say. We don't always make
• 21:07
  Speaker 6: sense moving forward, Like our decisions we make may not
• 21:10
  Speaker 6: have a tenuere plan behind them, but if you look backwards,
• 21:15
  Speaker 6: you can usually find themes, so it's not as random
• 21:18
  Speaker 6: as it might feel.
• 21:19
  Speaker 4: Right.
• 21:19
  Speaker 6: I think about that like as a green thread. If
• 21:22
  Speaker 6: you look back through my life, it might not seem
• 21:25
  Speaker 6: like a natural conclusion to say, well, how is this
• 21:28
  Speaker 6: technology executive so interested in healthcare?
• 21:31
  Speaker 4: Or you know, what does that intersection look like?
• 21:33
  Speaker 6: But I began thinking when I went to college, I
• 21:36
  Speaker 6: was going to major in psychology, so I have a
• 21:39
  Speaker 6: degree in psychology, English literature, double minoring philosophy and world religion.
• 21:45
  Speaker 6: Like what I really.
• 21:47
  Speaker 4: Learned was that I was a student of humans.
• 21:51
  Speaker 6: Like that was what I learned, was that all of
• 21:52
  Speaker 6: those things that I was interested in studying were really
• 21:55
  Speaker 6: about understanding how do people think?
• 21:58
  Speaker 4: What makes us tick?
• 21:59
  Speaker 6: What's this psychology behind the way that we make decisions.
• 22:02
  Speaker 6: I went to Carnegie Mellon thinking technology was going to
• 22:05
  Speaker 6: be a hobby, and I studied what ended up becoming
• 22:09
  Speaker 6: human computer interaction. It wasn't called that then because that
• 22:12
  Speaker 6: label didn't exist, but it was blending that interest in
• 22:15
  Speaker 6: technology with how people think and behave and how do they.
• 22:19
  Speaker 4: Work and operate.
• 22:20
  Speaker 6: So, after almost two decades in technology roles, doing things
• 22:25
  Speaker 6: like major cloud transformations for companies across different industries, I
• 22:31
  Speaker 6: felt really far away from the human impact. Infrastructure is
• 22:34
  Speaker 6: so important, all of the technology that sits underneath the
• 22:37
  Speaker 6: solutions that we're talking about is so critical, but it's
• 22:40
  Speaker 6: also really in the weeds, and so I wanted to
• 22:43
  Speaker 6: see more of the impact on people that this work
• 22:47
  Speaker 6: was doing. So when Oracle was excited about taking a
• 22:51
  Speaker 6: lot of the work we've done around pandemic solutions and
• 22:54
  Speaker 6: turning it into a real portfolio. I was thrilled to
• 22:57
  Speaker 6: be able to take this kind of interest I've had
• 22:59
  Speaker 6: in humans and well being and experience and marry it
• 23:03
  Speaker 6: with the work that I've been doing in tech for
• 23:05
  Speaker 6: so long, and then I'm a yoga instructor. So, like
• 23:09
  Speaker 6: SHAWNA said, I think that there is a mind body
• 23:11
  Speaker 6: connection thing too. I think that there's a thread there
• 23:14
  Speaker 6: that is about movement and working and being in our body,
• 23:18
  Speaker 6: and that being in our body gives us an awareness
• 23:21
  Speaker 6: of what health means and how it connects to our
• 23:23
  Speaker 6: mental health. So I think that's just another one of
• 23:25
  Speaker 6: those threads. So when I had the privilege of launching
• 23:30
  Speaker 6: Oracle Health, I took that human led approach to the
• 23:34
  Speaker 6: way we thought about technology. And then to your final question, Jim,
• 23:37
  Speaker 6: It's like, what is marketing anymore? Right? Marketing is not
• 23:41
  Speaker 6: about forcing people to make decisions or influencing them in
• 23:46
  Speaker 6: non virtuous ways. To me, marketing is about all of
• 23:50
  Speaker 6: this storytelling that we were just discussing. It's about the
• 23:54
  Speaker 6: language and the words that we can deliver to people
• 23:57
  Speaker 6: in a way that they actually can understand complex concepts.
• 24:00
  Speaker 6: That we are empowering them by giving them right information
• 24:05
  Speaker 6: at the times that they need it. And with as
• 24:08
  Speaker 6: much chaos and noise and the systems that we were
• 24:11
  Speaker 6: talking about getting in the way of good experience, good messages,
• 24:16
  Speaker 6: good content strategies, they can cut through that noise and
• 24:20
  Speaker 6: deliver just the gems that are the ones that are
• 24:22
  Speaker 6: needed to make a difference for people to feel like
• 24:25
  Speaker 6: they're empowered enough to make choices.
• 24:27
  Speaker 1: It's so cool to hear that, and I relate to
• 24:30
  Speaker 1: a lot of it. So you too have bonded over
• 24:33
  Speaker 1: the foundation. What's the mission or the Oracle Health Foundation
• 24:37
  Speaker 1: and how are you allowing your mission to that of
• 24:39
  Speaker 1: the current prevailing wisdom and public health currently that we're in.
• 24:43
  Speaker 1: Are you finding mission matches with Maha?
• 24:46
  Speaker 5: Yeah, I think you can't argue with the mission of
• 24:48
  Speaker 5: Oracle Health Foundation. And one that will keep going forward
• 24:51
  Speaker 5: is removing barriers to health care for children around the world.
• 24:55
  Speaker 5: And those barriers are financial and we've yet to be
• 24:59
  Speaker 5: able to overcome financial barriers for families and children to
• 25:02
  Speaker 5: get access to care, and so you know, that's something
• 25:05
  Speaker 5: we're hopeful too. And I'm talking now Jim as an
• 25:08
  Speaker 5: ambassador executive ambassador of Oracle Health Foundation because I've moved
• 25:11
  Speaker 5: into a bit of a different role with Oracle, But
• 25:14
  Speaker 5: I think something we're hopeful for in the future too
• 25:16
  Speaker 5: is how can this future of AI and this quick
• 25:19
  Speaker 5: year of innovation, which will be the quickest that we've
• 25:22
  Speaker 5: ever experienced in humanity, how can that help us in
• 25:26
  Speaker 5: removing barriers and help us to get these children access.
• 25:29
  Speaker 5: You know, we used to have a slogan years ago,
• 25:32
  Speaker 5: maybe not a slogan, but just kind of this something
• 25:34
  Speaker 5: we talked about within our philanthropic work where we would say,
• 25:38
  Speaker 5: how do we find the invisible children?
• 25:40
  Speaker 4: And I almost hated to say.
• 25:42
  Speaker 5: That out loud, but there is there are children out
• 25:46
  Speaker 5: there who they don't have access to the things they
• 25:49
  Speaker 5: need to even know how to get the care because
• 25:51
  Speaker 5: they're in a situation or they're in a part of
• 25:54
  Speaker 5: the world. And so those are things where we see
• 25:56
  Speaker 5: this potential of and we've seen unlocking future to get
• 26:01
  Speaker 5: us to these kids in these communities who really really need.
• 26:07
  Speaker 4: Us the most.
• 26:08
  Speaker 5: And it definitely goes hand in hand with this transformation
• 26:10
  Speaker 5: that we are making in healthcare and one that I
• 26:13
  Speaker 5: feel like we can't move into this next generation of
• 26:17
  Speaker 5: AI with everything bolted on to old technology. But it
• 26:21
  Speaker 5: has to be embedded, and it's such an interesting moment,
• 26:24
  Speaker 5: but I think that it goes side by side with
• 26:27
  Speaker 5: this transformation and healthcare because what the Oracle Health Foundation
• 26:31
  Speaker 5: will be there to do always is to get kids
• 26:35
  Speaker 5: the access they need to health care that they need,
• 26:38
  Speaker 5: and we're doing that to a tune of three million
• 26:41
  Speaker 5: dollars a year, helping over a thousand kids. Over the
• 26:44
  Speaker 5: last two decades, we provided fifty million dollars to nineteen
• 26:47
  Speaker 5: thousand children in one hundred and seven countries. So it's there.
• 26:51
  Speaker 5: The need is still there, and it's heavy, and it's
• 26:53
  Speaker 5: going to be there for a while until we can
• 26:54
  Speaker 5: get that point to fix it.
• 26:57
  Speaker 1: So it's very direct and it's one kid at a
• 26:59
  Speaker 1: time kind of approach with it. I mean, it sounds
• 27:02
  Speaker 1: like a high impact. Is there a story you want
• 27:04
  Speaker 1: to share with us? All that sort of exemplifies the
• 27:08
  Speaker 1: work of the foundation.
• 27:10
  Speaker 5: What sets us apart our differentiator is that it is
• 27:13
  Speaker 5: one child at a time. These aren't mass grants and
• 27:16
  Speaker 5: it's anything from a hearing aid to a bone marrow transplant.
• 27:20
  Speaker 5: These are life changing, life changing and sometimes life saving
• 27:25
  Speaker 5: individual grants that we're providing for these kids, and I
• 27:29
  Speaker 5: think about the very first child that we ever funded ever.
• 27:33
  Speaker 4: He was a little boy.
• 27:35
  Speaker 5: He was born with fingers fused together, and we helped
• 27:39
  Speaker 5: provide him the funds he needed his family needed to
• 27:42
  Speaker 5: get him to the right surgeries over and over again
• 27:45
  Speaker 5: to have fully functioning fingers and hands. And it's like,
• 27:48
  Speaker 5: you see these stories and these children and what they
• 27:51
  Speaker 5: go through, and you know, going through things with healthcare
• 27:54
  Speaker 5: and from hearing aids being considered cosmetic. During this whole
• 27:59
  Speaker 5: evolution of of what should be covered, what's not and
• 28:01
  Speaker 5: all of those pieces, there are so many faces and
• 28:04
  Speaker 5: so many names and so many kids. And what's so
• 28:08
  Speaker 5: great about it is that we do have those stories.
• 28:11
  Speaker 5: We're able to share this incredible work and people feel
• 28:15
  Speaker 5: the impact right away, because when you know a child's
• 28:18
  Speaker 5: name and you see their diagnosis and you see what
• 28:20
  Speaker 5: we're able to do to help them have a healthier tomorrow,
• 28:24
  Speaker 5: you can't deny the impact of a mission like that.
• 28:26
  Speaker 1: What came first the Oracle Health Foundation or your own
• 28:29
  Speaker 1: personal journey like what motivated?
• 28:32
  Speaker 2: What?
• 28:32
  Speaker 1: How did this all happen? And tell us also a
• 28:36
  Speaker 1: little bit how others can get involved? Is this just
• 28:38
  Speaker 1: Oracle funded or can other folks give absolutely.
• 28:41
  Speaker 5: Oracle Health Foundation was originated with Cerner, which was a
• 28:44
  Speaker 5: company that Oracle acquired in the second largest acquisition in
• 28:49
  Speaker 5: healthcare it history. And the foundation was very grassroots when
• 28:54
  Speaker 5: we started, and then it grew up and went global
• 28:57
  Speaker 5: with the corporation and beyond, and we grew in and
• 29:00
  Speaker 5: grew into the space straddling the fence of corporate and
• 29:04
  Speaker 5: public nonprofit. It's like, how do you balance those different pieces?
• 29:07
  Speaker 5: And then as we went through the acquisition, one of
• 29:10
  Speaker 5: the things we quickly learned is that we need to
• 29:13
  Speaker 5: have conversations with Oracle's leadership and make them aware that
• 29:16
  Speaker 5: there is this foundation that's running parallel with the company.
• 29:20
  Speaker 5: And it just completely made sense for what we were
• 29:23
  Speaker 5: doing and the work we were doing, the mission we
• 29:25
  Speaker 5: were leading.
• 29:26
  Speaker 4: And I can say I'm almost nine to nine percent.
• 29:29
  Speaker 5: Sure because I've looked into this, so I'm like, prove
• 29:32
  Speaker 5: me wrong if it's wrong. But I think we're the
• 29:34
  Speaker 5: only five o'h one c three nonprofit of its kind
• 29:36
  Speaker 5: to be fully taken on and integrated into an acquisition
• 29:40
  Speaker 5: of this size. And I think that's a testament to
• 29:43
  Speaker 5: where the emission began, in a testament to the intention
• 29:47
  Speaker 5: that Oracle has and changing healthcare because they know that
• 29:50
  Speaker 5: philanthropy is so important.
• 29:51
  Speaker 4: To that piece as well. You ask it, how do
• 29:53
  Speaker 4: you involve?
• 29:54
  Speaker 5: I mean the beauty of this that we are fully
• 29:56
  Speaker 5: backed by the power of the company and so we're
• 29:59
  Speaker 5: doing what we're doing and beyond, from pediatric grants to
• 30:02
  Speaker 5: screening children head to toe to make sure they're healthy
• 30:04
  Speaker 5: now and healthy in the future. Volunteering is always always
• 30:08
  Speaker 5: the key with us, but we are always in the
• 30:12
  Speaker 5: need of people knowing and being aware of the work
• 30:15
  Speaker 5: we do because we want people to come to us
• 30:18
  Speaker 5: with a child or someone they know that needs our help.
• 30:21
  Speaker 2: And who else do you partner with?
• 30:22
  Speaker 5: We're in a hundred schools, specifically in Kansas City, so
• 30:25
  Speaker 5: we have a lot of school partnerships, and we have
• 30:27
  Speaker 5: partnerships globally. We have what we call global partners that
• 30:31
  Speaker 5: we really trust to help make sure that we're identifying
• 30:35
  Speaker 5: the right cases that vetted and we know where the
• 30:37
  Speaker 5: funds are going. And so a lot of different opportunities
• 30:41
  Speaker 5: that we've had to give to great organizations and be
• 30:44
  Speaker 5: part of their work.
• 30:45
  Speaker 1: My audience is very much you know, I would say
• 30:49
  Speaker 1: corporate and providers, payers, I mean all the different groups
• 30:53
  Speaker 1: would be interesting for some of those partnerships to emerge.
• 30:57
  Speaker 1: But tell us also, are you outing a lot about
• 31:01
  Speaker 1: your story in the book Now?
• 31:03
  Speaker 5: I do quite a bit of speaking on the platform
• 31:05
  Speaker 5: of audacious optimism, and so it feels like a natural
• 31:08
  Speaker 5: extension of the work that I am in healthcare and
• 31:12
  Speaker 5: being able to tie those two pieces together, this kind
• 31:15
  Speaker 5: of feels like it's migrain thread moving forward into my life, Stephanie,
• 31:19
  Speaker 5: and so that feels pretty magical to be able to
• 31:22
  Speaker 5: do that. When I step up on the stage to
• 31:24
  Speaker 5: talk about audacious optimism, my goal is always to inspire
• 31:27
  Speaker 5: one person. These stories aren't for you and aren't about you.
• 31:31
  Speaker 5: There to help somebody else or to help other people
• 31:34
  Speaker 5: move forward, and that's how I always approach that.
• 31:37
  Speaker 1: So, Stephanie, tell me what inspired you and inspires you
• 31:41
  Speaker 1: about Shauna.
• 31:42
  Speaker 6: What I feel inspired by with Shauna is that she
• 31:45
  Speaker 6: is a warm, kind hearted, wonderful human being who is
• 31:48
  Speaker 6: very open and collaborative despite having gone through a lot
• 31:52
  Speaker 6: of very challenging and difficult things through her life. And
• 31:55
  Speaker 6: I don't think that it has made her whatsoever jaded,
• 31:58
  Speaker 6: And I think that that is all so beautiful when
• 32:01
  Speaker 6: someone takes something hard, and Jim knowing you as well,
• 32:04
  Speaker 6: even I feel like you know what you have gone
• 32:07
  Speaker 6: through this year as well.
• 32:08
  Speaker 4: I could say the same.
• 32:09
  Speaker 6: But when you watch people who take adversity and turn
• 32:14
  Speaker 6: it into resilience and look at a way of approaching
• 32:18
  Speaker 6: life a little bit differently and continue to make their
• 32:21
  Speaker 6: focus on giving to others and making others better, that's
• 32:25
  Speaker 6: just an admirable trait.
• 32:27
  Speaker 3: You know.
• 32:28
  Speaker 5: I think that sometimes I have moments where I have
• 32:32
  Speaker 5: to kind of look back at different points and think
• 32:36
  Speaker 5: how far I've come. You know, as I even wrote
• 32:38
  Speaker 5: the book and talk on stage, it's like I'm speaking
• 32:42
  Speaker 5: to myself sometimes too. Because it's a practice. This becomes
• 32:46
  Speaker 5: a lifelong practice, This becomes an everyday practice to try
• 32:50
  Speaker 5: and live this way, to live optimistically, to make choices
• 32:54
  Speaker 5: that are good for you, to make choices for that
• 32:56
  Speaker 5: future self. And I think that one thing to do
• 32:58
  Speaker 5: is how I really embody everything I talk about in
• 33:00
  Speaker 5: the book, which has that underlying tone of healthcare in advocacy,
• 33:04
  Speaker 5: but with audacious optimism. I find myself still taking care
• 33:08
  Speaker 5: of my own health, like constantly pushing to make sure
• 33:11
  Speaker 5: I'm getting the answers I need, seeing the people I need.
• 33:14
  Speaker 5: But then I'm just putting in other areas, not just healthcare,
• 33:16
  Speaker 5: but making those little pushes, making sure I advocate for myself,
• 33:19
  Speaker 5: making sure I'm making those choices.
• 33:21
  Speaker 1: While we're on this start, I want to ask you both,
• 33:24
  Speaker 1: what is the most critical change you'd like to see
• 33:26
  Speaker 1: happen within healthcare?
• 33:28
  Speaker 6: Well, there was a moment when I had a miscarriage
• 33:31
  Speaker 6: and I received from the doctor that I had been seeing,
• 33:36
  Speaker 6: who knew that I had a miscarriage. I received a
• 33:40
  Speaker 6: new parent package in the mail, And if you work
• 33:44
  Speaker 6: in technology your whole career, my analytical brain was like,
• 33:49
  Speaker 6: these are two different systems that haven't talked to each other. Right,
• 33:52
  Speaker 6: There's a clinical system that knows about my health situation,
• 33:55
  Speaker 6: and there's a system that says at this point of
• 33:59
  Speaker 6: appointments this when you send this package. And those systems
• 34:02
  Speaker 6: weren't talking to each other clearly, So analytically I knew
• 34:05
  Speaker 6: why this happened.
• 34:06
  Speaker 4: As a human, it broke me.
• 34:09
  Speaker 6: That was like an absolutely fundamental moment for me and
• 34:13
  Speaker 6: my thinking about what we could do to change this
• 34:16
  Speaker 6: healthcare experience. And I think, Seanna, to your point, it's like,
• 34:19
  Speaker 6: even when we're personalizing tiny.
• 34:22
  Speaker 4: Pieces of the story.
• 34:24
  Speaker 6: This is the difference between a transactional minded system and
• 34:28
  Speaker 6: as an ecosystem, the shift to being human oriented. Because
• 34:32
  Speaker 6: I can tell you as a technologist, someone could make
• 34:36
  Speaker 6: a decision that says integrating those systems is going to
• 34:39
  Speaker 6: cost x thousands of dollars and there's a budget, and
• 34:43
  Speaker 6: that's a no. But no one is thinking about the
• 34:46
  Speaker 6: outcome of the fact that those systems haven't been integrated,
• 34:49
  Speaker 6: Whereas if you started from a user experience oriented lens,
• 34:55
  Speaker 6: you would see that the journey required.
• 34:58
  Speaker 4: Those systems to be integrated.
• 35:00
  Speaker 2: Right.
• 35:01
  Speaker 6: So that's where I have that optimism is because I
• 35:05
  Speaker 6: fully know it is possible, like full stop, like technology
• 35:09
  Speaker 6: can do this. We are capable of doing it today
• 35:13
  Speaker 6: and the only thing stopping us is time, people, process,
• 35:17
  Speaker 6: and all of the other shit right that gets in
• 35:19
  Speaker 6: the way. It's just a matter of us doing it.
• 35:21
  Speaker 4: And getting there.
• 35:22
  Speaker 1: So do we all have to be a little more
• 35:24
  Speaker 1: patient with this process that might take some time to
• 35:27
  Speaker 1: work out because I do think like there is some
• 35:30
  Speaker 1: imperfection to all the systems we work on, But what specifically,
• 35:35
  Speaker 1: what are the innovations you expect will continue to change
• 35:38
  Speaker 1: things for the better?
• 35:40
  Speaker 2: Over the next decade.
• 35:41
  Speaker 6: Well, I would just go back on your original question
• 35:44
  Speaker 6: there about should people be patient, and I actually think
• 35:47
  Speaker 6: that they should be exactly the opposite. They should be
• 35:50
  Speaker 6: completely impatient, because I feel like the push that we
• 35:54
  Speaker 6: give as consumers is the only forcing function that we
• 35:58
  Speaker 6: have going for us in a system that was built
• 36:02
  Speaker 6: for the wrong reasons in the wrong ways. I think
• 36:05
  Speaker 6: the more that we as consumers are being loud about
• 36:09
  Speaker 6: what we expect and Jim to your point, like those
• 36:12
  Speaker 6: experiences they have hiccups, but I think populations that can't
• 36:16
  Speaker 6: advocate for themselves, the more that we are loud about that,
• 36:20
  Speaker 6: I think the more that those process people on the
• 36:24
  Speaker 6: shit that I would say, those things will have to change.
• 36:27
  Speaker 4: Absolutely. I'm going to add on that by just saying,
• 36:29
  Speaker 4: you know, definitely.
• 36:30
  Speaker 5: You really hit on something a little bit earlier too,
• 36:32
  Speaker 5: when you talked about thinking about the users. I think
• 36:34
  Speaker 5: about my own story and patients like me, and patients
• 36:37
  Speaker 5: who are dealing with things that are much much worse
• 36:40
  Speaker 5: than I ever imagined. But I think, how amazing to
• 36:43
  Speaker 5: have such barriers removed to data that they could have
• 36:47
  Speaker 5: known right away. All of these symptoms line up. Oh
• 36:49
  Speaker 5: my gosh, there's two thousand other people who have these
• 36:51
  Speaker 5: symptoms and got diagnosed with this brain tumor. Ight, just
• 36:54
  Speaker 5: being able to understand and connect things real time versus
• 36:57
  Speaker 5: going through all of this drawn out journey. Some people
• 37:00
  Speaker 5: don't go on a journey for six years. Some people
• 37:01
  Speaker 5: don't have a luxury to go on the journey for
• 37:03
  Speaker 5: six years. My tumor happened to be not cancerous, and
• 37:06
  Speaker 5: so that's so one saving grace that it was a small, growing,
• 37:09
  Speaker 5: non cancerous tumor. It became life threatening when it compressed
• 37:12
  Speaker 5: my brainstem. But not everyone has that luxury of time.
• 37:15
  Speaker 5: And that's what I think when you say, Stephanie, we
• 37:17
  Speaker 5: need to be impatient. I think we have to think
• 37:19
  Speaker 5: about time as the one thing that we all want
• 37:24
  Speaker 5: more of that we just can't have. So it's like
• 37:26
  Speaker 5: we need to push on this system and that's going
• 37:29
  Speaker 5: to change healthcare.
• 37:30
  Speaker 6: When we launched Oracle Health, the original mission was also about,
• 37:34
  Speaker 6: and I believe this to be true full stop for
• 37:37
  Speaker 6: the industry at large, is point of care is going
• 37:40
  Speaker 6: to get increasingly local while increasingly powered by global data
• 37:46
  Speaker 6: and expertise. So the things that need to be measured
• 37:50
  Speaker 6: about you, all of that should be as close to
• 37:53
  Speaker 6: you as it possibly can, whether it's in your home.
• 37:55
  Speaker 6: I mean, in the future, who knows, like a chip
• 37:58
  Speaker 6: in your hand, I'll know, But like it's going to
• 38:00
  Speaker 6: be increasingly powered by the amount of unified data that
• 38:04
  Speaker 6: we have globally and a platform of connection to those
• 38:09
  Speaker 6: experts regardless of where they live and where you are.
• 38:12
  Speaker 6: So I think that kind of characterization you can start
• 38:15
  Speaker 6: to imagine all of the things Shauna, like you were saying,
• 38:18
  Speaker 6: when we can look at things like DNA testing out
• 38:22
  Speaker 6: in the wild in the field with DNA sequencers that
• 38:25
  Speaker 6: are like this big now instead of an entire room,
• 38:28
  Speaker 6: Like those kinds of things are the things that changed
• 38:32
  Speaker 6: three D printing, going from a giant manufacturing floor into
• 38:36
  Speaker 6: a device this big. Those are the kinds of changes
• 38:39
  Speaker 6: that I think are like the science fiction of the
• 38:41
  Speaker 6: past are really only five to ten years away now.
• 38:44
  Speaker 1: Absolutely So I think, SHAWNA, if you could go back
• 38:49
  Speaker 1: and tell your younger self at the beginning of the journey,
• 38:53
  Speaker 1: here's one thing to do differently, what.
• 38:56
  Speaker 2: Would it be?
• 38:57
  Speaker 5: It would be that I spent six years myself and
• 39:01
  Speaker 5: feeling crazy and like I was a hypochondriact. I knew
• 39:05
  Speaker 5: that I should push more, to do more and to
• 39:07
  Speaker 5: say more. And I would tell myself to do just that,
• 39:09
  Speaker 5: to ask the questions, to be okay with feeling stupid
• 39:14
  Speaker 5: going back again and again and again, in which I did,
• 39:17
  Speaker 5: but to push more. And that's also a pain point
• 39:20
  Speaker 5: of the industry. It's like, why should I have to
• 39:23
  Speaker 5: be so aggressive for my own health?
• 39:25
  Speaker 2: Yeah, and we have to get impatient about it.
• 39:27
  Speaker 1: It's the one thing in your story of all the
• 39:30
  Speaker 1: people I've interviewed, of all the people I've met, obviously
• 39:33
  Speaker 1: my own personal experience with my wife, this is the
• 39:36
  Speaker 1: most connected example. And I really want that to get
• 39:39
  Speaker 1: out there. And I know that's hard for people to do,
• 39:42
  Speaker 1: to trust yourself and advocate for yourself. I don't know
• 39:46
  Speaker 1: why that's the case in the world, but we want
• 39:49
  Speaker 1: this to be very loud. So let's collaborate. Let's partner
• 39:53
  Speaker 1: to make sure we get this out there to people.
• 39:56
  Speaker 1: If you catch everything sooner, faster, better, obviously great important
• 40:02
  Speaker 1: people who do wonderful things in the world can.
• 40:05
  Speaker 2: Be here to do them. So yeah, that's really important.
• 40:08
  Speaker 2: So okay, we're going to lighten it up.
• 40:10
  Speaker 1: I always ask two questions, and you both have to
• 40:12
  Speaker 1: answer first, what is your dream vacation?
• 40:15
  Speaker 2: You go first, SHAWNA, Well, gosh on the spot.
• 40:18
  Speaker 5: On the spot, Okay, I do know mine my dream vacation,
• 40:22
  Speaker 5: just because I haven't been there and I feel like
• 40:24
  Speaker 5: I've been quite a few places, but I really have
• 40:27
  Speaker 5: it on my list that in this next year I'm
• 40:29
  Speaker 5: going to get to Greece because that is just that's
• 40:32
  Speaker 5: a place where I just have always dreamed about going.
• 40:35
  Speaker 4: So that is that's my dream vacation.
• 40:37
  Speaker 5: And finish what you're gonna say, but this is wild,
• 40:40
  Speaker 5: go ahead because that's my dream vacation. And then I
• 40:43
  Speaker 5: just feel like that everyone always says, would you go
• 40:45
  Speaker 5: soloer with kids?
• 40:46
  Speaker 4: And I'm such a family person.
• 40:48
  Speaker 5: I love being around my kids, so I think anytime
• 40:51
  Speaker 5: that I can take them, I do.
• 40:52
  Speaker 6: Why I was like freaking out when you said that
• 40:55
  Speaker 6: was because we just got back from Scotland and that
• 40:58
  Speaker 6: my family agreed. I get to pick the next vacation
• 41:02
  Speaker 6: because I love Scotland. But the weather, I'm like a lizard.
• 41:04
  Speaker 6: Put me on a rock in the sun, you know,
• 41:06
  Speaker 6: I want the heat, and I said, grease, So Danny, yeah,
• 41:10
  Speaker 6: So we're planning Greece next year. We days ago, just
• 41:14
  Speaker 6: had this conversation.
• 41:16
  Speaker 1: So all right, lots of I have lots of tips.
• 41:18
  Speaker 1: It's fantastic. So you're all on the right track. And
• 41:22
  Speaker 1: then what's your album that you would take if you
• 41:25
  Speaker 1: had to go to a desert island.
• 41:27
  Speaker 2: What would be the one album you'd take?
• 41:29
  Speaker 6: I probably take Hamilton the musical.
• 41:32
  Speaker 2: Wow, that's the first, and I totally get it. My
• 41:35
  Speaker 2: daughter knew every word. I remember being in the car
• 41:38
  Speaker 2: and she's like, put it on, put it on, put
• 41:40
  Speaker 2: it on.
• 41:40
  Speaker 5: Stephanie, don't don't glare at me when I say this,
• 41:44
  Speaker 5: but I have to go see Hamilton. I think I'm
• 41:47
  Speaker 5: the only human who hasn't seen like I do know
• 41:50
  Speaker 5: some of the songs, and just because I've heard them
• 41:52
  Speaker 5: so much, and so I need to go and do that.
• 41:54
  Speaker 5: I think I'm going to be totally cliche and nobody
• 41:57
  Speaker 5: rolled their eyes, but I'm a h Taylor'swift fans.
• 42:01
  Speaker 4: Stephanie, I know you know this about me.
• 42:03
  Speaker 5: Probably take I would probably take all that music, but
• 42:06
  Speaker 5: that has to do I think more with just such a Again,
• 42:09
  Speaker 5: I tie things to memories and moments with my daughter,
• 42:12
  Speaker 5: and so that's a joint love that we have together.
• 42:15
  Speaker 4: Of that, so I think I would take that, So
• 42:17
  Speaker 4: no eye rolling on.
• 42:18
  Speaker 6: But if you had to pick one tailor album, isn't
• 42:21
  Speaker 6: that like a really painful That is a painful question
• 42:24
  Speaker 6: because that is not possible, so I would have to
• 42:26
  Speaker 6: have the complete set.
• 42:29
  Speaker 1: Well, I have heard that one and that is not
• 42:31
  Speaker 1: surprising at all. I went to the Airs tour auder
• 42:34
  Speaker 1: got to see it with my daughter and me. We
• 42:36
  Speaker 1: got to do that and it was amazing. So I
• 42:39
  Speaker 1: totally got it. Good choices, not that we ever make
• 42:43
  Speaker 1: a bad one. It's whatever our choice is. And thanks
• 42:46
  Speaker 1: for that, and thanks for coming back around on something
• 42:49
  Speaker 1: a little lighter. Let's all stay in touch. I love
• 42:53
  Speaker 1: the answer you gave about being impatient. It's actually quite
• 42:59
  Speaker 1: thematic my own life, and I think a lesson we
• 43:02
  Speaker 1: can all take and make impatience a virtue.
• 43:06
  Speaker 2: Yeah, it comes to the future. I know it's for
• 43:09
  Speaker 2: the right reason. All right.
• 43:10
  Speaker 1: Well, thanks al, and we'll see on the trail. All right,
• 43:13
  Speaker 1: take this show on the road. That this was freaking awesome. Hey, everyone,
• 43:19
  Speaker 1: thanks for joining me on the Get Real podcast. You know,
• 43:22
  Speaker 1: I hope you feel a little healthier hanging out with me.
• 43:25
  Speaker 1: You know, it's gonna be a lot of fun. Passing
• 43:27
  Speaker 1: this along to others. Please subscribe below, Please share. I'm
• 43:31
  Speaker 1: excited not just to talk about healthcare, but a lot
• 43:35
  Speaker 1: of other fun topics. It's about making healthy Talk about
• 43:40
  Speaker 1: healthcare is not a lecture. This is supposed to be fun.
• 43:43
  Speaker 1: And look forward to spending more time with you in
• 43:46
  Speaker 1: the future.