Latest / Online Business Tips: Mind Your Time
Coffee Chat Take 14: When Being Helpful Becomes the Expectation
Welcome to another Coffee Chat Take! A bite-sized episode designed to feel like a quick voice note from a friend.
Sometimes, in our effort to make things easier for our clients, we start giving them too much access instead of creating an experience that helps them know where to find what they need, what they’re responsible for and what happens next.
This episode is a reflection on:
The small ways being helpful can slowly teach clients to depend on you. Every time you answer a question that has already been addressed, explain what happens next or step in because it’s easier, you’re also…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.