33 – Top 5 Sentiment Tags in Hotel Reviews

Suite Spot: A Hotel Marketing Podcast · Sep 19, 2019 · 37m

In this special edition of the Suite Spot, we take a look at the Top 5 trending tags in online reviews today. Host, Ryan Embree is joined by the leader of the Travel Media Group review response team, Patrick O’Brien. Patrick and Ryan countdown each review sentiment tag, explaining what Patrick’s team looks for in the review and how they approach their response. They also give valuable tips on how to market the tags that are trending positively for your hotel and fix the tags that are trending negatively. To submit a question for future episodes, call or text (407) 984-7455. For show notes and…