Latest / The Original Self Podcast / The Version of Us Stress Reveals
Transcript
- 0:09Hi, everyone. I'm Evet DeCota. This is The
- 0:13Original Self Podcast Lessons from Behind the
- 0:15Chair. The chair was the styling chair was my
- 0:20first classroom for almost 40 years. I've been
- 0:24a hairstylist and I've come to believe that the
- 0:29salon is one of the best places to study human
- 0:31behavior. you see people at their happiest, their
- 0:36most vulnerable, and sometimes under an incredible
- 0:41amount of pressure. And if there's one thing
- 0:44that I've noticed that is that we have a way
- 0:49of revealing strategies and patterns to protect
- 0:54ourselves when we feel stressed out. Which brings
- 0:58me to a story that I want to tell you about a
- 1:01wedding party that I did in the salon and by
- 1:05the time they left I was calling them the Jurassic
- 1:08Park wedding party and Before you think that
- 1:11I'd nickname every single person that comes in
- 1:13the salon. I don't I Haven't done it for all
- 1:18the 40 years So side note I started my career
- 1:24doing makeup and then I was specializing in wedding
- 1:28makeup and all along doing hair, but then I added
- 1:31bridal hair as well. It truly was one of my favorite
- 1:36parts of my job because it was like a different
- 1:41kind of energy that you got to be a part of that,
- 1:44you know, music was playing bridesmaids laughing,
- 1:48you know, somebody spilling their mimosa, whatever.
- 1:50And the bride, like, you know, you would see
- 1:52her laughing and then kind of tearing up if somebody
- 1:55said something sweet or a mother came in or whatever.
- 1:59And it was just fun to be a part of that. Right.
- 2:03So. Most wedding mornings did go just like that.
- 2:11This wedding party was very different. And when
- 2:14I think about it now. It kind of started during
- 2:18the consultation for the bride and the trial
- 2:20run so The soon -to -be bride was gonna come
- 2:27to my salon two weeks before the actual wedding
- 2:29date to you know discuss what she wanted and
- 2:33then like try out different styles and do the
- 2:36makeup see what she liked and She had this name
- 2:43that was not phonetically spelled. I'd never
- 2:47seen the name before and it was very difficult
- 2:50for me to pronounce. And I just kept trying to
- 2:56say it over and over in my head so that I didn't
- 2:58forget it and that I didn't mispronounce it.
- 3:01And here's a little foreshadowing. I absolutely
- 3:05mispronounced it and absolutely forgot it several
- 3:08times. Okay? During the wedding day. But... In
- 3:12the trial, she had this very natural, kind of
- 3:16crunchy, earthy feeling about her, like her energy
- 3:19was very mellow. She was no fuss, no drama. She
- 3:26seemed genuinely relaxed and easy to be around.
- 3:31And everything she described bottled down to
- 3:33one word, natural. That's all she wanted, her
- 3:37entire concept of how she wanted to look, how
- 3:40her wedding was being laid out natural. She wanted
- 3:47her hair down in soft, flowing curls, which kind
- 3:51of concerned me because she had very fine hair,
- 3:55and fine hair has a way of dropping curls out,
- 3:57like if you're me, in about 30 minutes, but for
- 4:00a lot of people, it's not gonna last the entire
- 4:03day and tonight. for the wedding day. So we talked
- 4:07about that a little bit. And then for her makeup,
- 4:11she wanted to look like she wasn't wearing anything,
- 4:16wanted to look like herself, but just a little
- 4:18bit more polished. So the problem with that is
- 4:22that the camera has a way of completely washing
- 4:25you out and So I explained this I explained that
- 4:29you need to wear it like a little bit more makeup
- 4:31than you normally do For it to look very natural
- 4:35in the pictures. I had a feeling that she didn't
- 4:38wear makeup at all She came in with no makeup,
- 4:40but she also was doing a trial, but I just got
- 4:42the feeling that she wasn't a big makeup wearer.
- 4:45So, we discussed it, she understood it, and I
- 4:48said to her, you know, like, okay, let's just
- 4:50do it, and then you tell me, oh, that's too much,
- 4:53or I tell you, oh, you need more blush, whatever,
- 4:55we're gonna figure this out. So, the trial went
- 5:02very well. I did several hairstyles on her, we
- 5:07worked out the makeup, I took pictures, I took...
- 5:09copious amounts of notes so that I could recreate
- 5:12what she really, really liked on the day of her
- 5:16wedding. Fine, no problem. In theory, this should
- 5:21have all worked like clockwork. I also explained
- 5:25to her that her bridesmaids needed to come in
- 5:29with clean, dry, and a little bit of styling
- 5:33products in their hair. And I was going to do
- 5:36three of the bridesmaids, including the maid
- 5:37of honor. And then another stylist in the salon
- 5:40was going to do two of the other bridesmaids.
- 5:43She completely understood. Everything was great.
- 5:46We knew the time that she was coming. We were
- 5:48a little bit very not a little bit. We were a
- 5:52lot of bit conscious of the time frame because
- 5:55she didn't allow a lot of time for all of this
- 5:58to get done. But because I had done so many weddings,
- 6:00I was like, OK, we got this. No pressure at all.
- 6:03The wedding day arrived. I got to the salon about
- 6:07an hour early. I set up a little goodie bar of
- 6:12bagels, schmears, croissants, orange juice, champagne
- 6:17for mimosas, water, coffee, the whole shebang,
- 6:21okay? And I got all my stuff set up. I was super
- 6:26ready, organized. Like always, the other stylist
- 6:30came in, she was completely organized and ready
- 6:33to go, okay? So about 30 minutes after the scheduled
- 6:40arrival time, and two phone calls later, the
- 6:44wedding party walks it. No sorry's, no, oh please
- 6:50excuse us, none of that. So, somewhere in my
- 6:54head I heard David Attenborough very quietly
- 7:01beginning to narrate, clearing his throat. At
- 7:07the time, I seriously thought I was just gonna
- 7:11style a wedding party. I had no idea that I was
- 7:16about to watch four completely different stress
- 7:20responses just unfold in front of me, including
- 7:26my own. The first bridesmaid Came over to sit
- 7:35down in my chair and I looked at her hair and
- 7:40it was soaking wet and I mean dripping like she
- 7:44just walked out of the shower and then Somehow
- 7:48transported herself to my salon. I've never seen
- 7:51anything like this just dripping dripping dripping
- 7:53and I just kept blinking like just What is happening
- 8:00here, right? Because I knew that I had been very
- 8:03clear with the bride about how the bridesmaid
- 8:05needed to arrive. But then, like I said, I heard
- 8:10the narration of Attenborough saying, like, emerging
- 8:14from the moist undergrowth, the damp raptor appears,
- 8:19seeking assistance in transforming her saturated
- 8:23curls into a smooth chignon. A chignon is like
- 8:27a low bun, like at the nape of the head, like
- 8:30think ballerina. Her hair was super curly, very
- 8:35frizzy, and I thought, okay, let's just do this,
- 8:39right? So I'm already 30 minutes behind. I have
- 8:42to blow dry her hair, smooth her hair, and then
- 8:46do the chignon. When I think back now, I think
- 8:54coaching has taught me something that I did not
- 8:57understand then. When someone violates our expectations,
- 9:04our brains almost instantly start explaining
- 9:07who they are instead of maybe wondering what
- 9:11happened. While she might be operating from a
- 9:15completely different set of expectations. We
- 9:18tell ourselves or I told myself that she's irresponsible.
- 9:22She didn't care and she's inconsiderate. Maybe
- 9:27those things were true. Maybe they weren't. What
- 9:30I now know is that judgment closes down the conversation
- 9:34and I had a lot of it. If I had just shown some
- 9:38curiosity and asked her some questions, maybe
- 9:42that misunderstanding would have just like, you
- 9:46know, kind of tamped down, my judgment. But as
- 9:50it turned out, the damp rapture just truly reminded
- 9:55me that we respond differently under stress.
- 9:59So I finished her, I'm 30 minutes behind, and
- 10:03now here comes the second bridesmaid who is the
- 10:06maid of honor. She sat down and everything looked
- 10:11okay. She looked like she had her hair was like
- 10:14up in a ponytail, but it looked curly. I removed
- 10:19the elastic band from her ponytail and her hair
- 10:26exploded into this tangled knot, like super oily,
- 10:35very, very dirty. Think Bob Marley on a humid
- 10:40day. Almost, maybe not as much, but a lot. And
- 10:49I took a very slow, shallow breath, because I'm
- 10:54very short, and my nose is always in the hair.
- 10:59So I decided that, okay, we're not going to chitchat
- 11:03about this. She said she wanted to wear it curly
- 11:05and just kind of piled up on top of her head.
- 11:08But it was so tangled that I needed to brush
- 11:13it a little bit and then maybe re -wet it. tiny
- 11:15bit, just to get the curl to form. I took the
- 11:21brush and I started one brush, one pass through,
- 11:27through the tangled hair, very gently, and all
- 11:31of a sudden she pulled away from me, bent in
- 11:35half like a, you know, like just completely in
- 11:38half, like putting the car chair down, and put
- 11:43her face in her hands. And she was leaning so
- 11:48far forward that I couldn't reach her hair any
- 11:51longer. And so I said, whatever her name was,
- 11:55are you okay? And she didn't answer me. And so
- 12:00I asked her again, silence. So then I put my
- 12:04hand on her shoulder and I'm like, hey, hey,
- 12:06what's going on? Are you all right? Nothing,
- 12:11absolute silence. So at this point, I can't waste
- 12:15any more time. I don't know what's going on.
- 12:16She looks like she's crying. I can't hear anything.
- 12:20So I say, I can't remember the bride's name,
- 12:24of course, because now I'm under pressure. And
- 12:27so I just yelled out, bride, so that she would
- 12:30come over. And she didn't. And then she stooped
- 12:33down to the ground, because that's how far forward
- 12:36this maid of honor was, and put her hand on her
- 12:40shoulder and said, you know, hey, are you all
- 12:42right? And the maid of honor raised her head
- 12:48from her hands, completely dry eyes, no crying
- 12:53whatsoever, looked over at the bride and said,
- 12:58no, I'm fine. She just pulled my hair. I seriously,
- 13:09I just stood there for a second. And somewhere
- 13:14in the distance, I heard Attenborough clear his
- 13:16throat again. And he said, the pterodactyl has
- 13:21entered the ecosystem. What's fascinating about
- 13:25this dino is that they have developed a survival
- 13:28strategy of emotional display with hardly any
- 13:34moisture. The bride looked at me with absolute
- 13:40reproach, and she said, you know, can you be
- 13:43more gentle? Once again, my first reaction was
- 13:48absolute judgment. I was completely annoyed.
- 13:51Like, are you kidding me? I didn't even pull
- 13:54her hair, right? But of course I said, yes, sorry,
- 13:58you know, I didn't mean to pull her hair. Yeah,
- 14:01I'll be more gentle. So, I very gently gathered
- 14:05her gnarled hair and just pinned it up piece
- 14:09by piece on her head into what generously could
- 14:14be described as an up style. And I never used
- 14:19a comb, I never used a brush, and sent her back
- 14:23to the couch. And so now, because of that, I
- 14:26was only 15 minutes behind, so I thought, okay,
- 14:28I can make up this time. Thinking about her later
- 14:33on, I realized something that I had sensed many
- 14:40times in bridal parties. I noticed this pattern
- 14:44that there always seemed to be one person in
- 14:48the wedding party whose behavior, whether intentional
- 14:51or not, pulled attention away from the bride.
- 14:56At the time, I would have called it jealousy,
- 14:59but You know, it's most likely more complicated
- 15:02than that. I think in major life transitions,
- 15:09such as a wedding, it's not just the people getting
- 15:12married that are transitioning. I think relationships
- 15:17shift, like the wedding shifts relationships.
- 15:22The roles, the expectations, the person's sense
- 15:26of where they belong. Someone who's always been
- 15:33like the closest friend or the sister that everyone
- 15:36depended on or just the one that felt the most
- 15:40important in the bride's life suddenly finds
- 15:44himself in a different place. That shift can
- 15:47stir up emotions. I think emotions that none
- 15:53of the people involved fully understand. So was
- 15:57that what was happening to her? I don't know.
- 15:59But years later, I realized as well that the
- 16:05bridesmaid or the maid of honor, she never answered
- 16:08me when I asked if she was okay. She only answered
- 16:11the bride. And another thing that stress does
- 16:15is it often turns the people that are stressed
- 16:20out, like their nervous system is experiencing
- 16:23like craziness, they turn towards whoever is
- 16:27the safest. What's happening in that moment?
- 16:31I don't know, but I think that they turn towards
- 16:35people who represent familiarity, comfort, or
- 16:39connection. So I don't think that moment was
- 16:42about the comb, because I swear to you, I didn't
- 16:45pull her hair. I think she needed something I
- 16:47couldn't give her. At the time, I thought I solved
- 16:51the problem, but now I realize I only solved
- 16:56the hairstyle, right? So the last bridesmaids
- 17:00hair was clean dry and smooth Yay, okay For a
- 17:06brief moment. I thought all right the universe
- 17:08has thrown me a lifeline This is great. So I
- 17:12was smiling and I said to her like how would
- 17:15you like to wear your hair for today? Her lips
- 17:19were moving, but I didn't hear a single word
- 17:22like not at all So I leaned in a little bit closer
- 17:26and I asked her again. Again, I heard nothing
- 17:31that she said. And somewhere in the distance,
- 17:34the narration returned, right? The Whispersaurus
- 17:38moves cautiously along the perimeter of the park.
- 17:42Communication is attempted, though rarely detected
- 17:46by the human ear. Have you ever seen the movie
- 17:49Pitch Perfect? The first one? there's a girl
- 17:53that is the boomboxer in the in the the what
- 17:58do you call it the acapella group and you can't
- 18:02hear a word she says and she says something super
- 18:06funny like I ate my twin in the womb in this
- 18:08like very soft whisper this is what I thought
- 18:11of when this girl was trying to speak to me and
- 18:16so ah finally you know after Really trying to
- 18:23hear her, I just used my hairstylist sense and
- 18:31a lot of pantomiming and figured out kind of
- 18:36what she wanted. In retrospect, I think that
- 18:46stress also can make people very loud and excitable,
- 18:50but it can also make people shrink back and kind
- 18:57of become invisible. And I think that's what
- 19:00was happening here, right? So the Whispersaurus
- 19:04reminded me that withdrawal is just as much of
- 19:08a stress response as yelling, crying, or screaming.
- 19:13Thankfully, she wasn't difficult, just extremely
- 19:17hard to hear. Surviving the damp raptor, the
- 19:22pterodactyl, and the whispersaurus, and only
- 19:25being 15 minutes behind, that felt like a miracle.
- 19:30So I quickly set up my makeup and recreated on
- 19:35the bride what we did at the trial. She seemed
- 19:38pleased by it, and the one thing though is I
- 19:42could tell that she was starting to get a little
- 19:44bit anxious, a little bit stressed out. She kept
- 19:46looking at her watch at the time, and you know.
- 19:50it was coming up on the time, you know? So I
- 19:54then began to curl her hair. And as I was curling
- 19:59the first few curls, she whipped her head around
- 20:03and asked me, why are you using a different curling
- 20:06iron? You didn't use that at the trial. And I
- 20:13explained to her that It was the second iron
- 20:16that I used when I explained to her that her
- 20:18curls were not going to stay in all day long.
- 20:22And. Like her entire demeanor change that that
- 20:28calm laid back. It was gone. She started questioning
- 20:33me and complaining that nothing was the same
- 20:36as the trial and going on and on and kind of
- 20:40like raising her voice, like just being rude.
- 20:43And so I stopped what I was doing and just said
- 20:47to her, OK, well, we can fix that. I said, I
- 20:50can show you the pictures, but we don't have
- 20:52a lot of time for that. So just tell me what's
- 20:56going on. And she said that she wanted the bigger
- 20:58iron. And I mean, I don't care. At that point,
- 21:02I just I'm going to do what she wants to do.
- 21:06But she was also on the phone and getting up
- 21:11and going over to the couch and getting something
- 21:12out of her bag and just making everything more
- 21:16stressful, making it take longer, getting closer
- 21:19and closer to the time when she needed to leave.
- 21:23And she kept asking me, oh, can I have some more
- 21:27champagne? Can I have some more champagne? So
- 21:29finally, I just brought the, I refilled her glass
- 21:33with the new bottle. And I just set it on the
- 21:36station. Like, here you go. Have as much as you
- 21:38want. I don't care. So I used a larger curling
- 21:43iron and I was just trying to do what she wanted
- 21:47me to do. And after spending almost three hours
- 21:53with this wedding party, I could feel my stress
- 21:57level becoming higher. It's a very normal response.
- 22:02And After she got up to do something one more
- 22:06time, I said to her, excuse me for one minute.
- 22:10Because I felt like I was going to flip out on
- 22:12her. And I don't want to do that. That's not
- 22:15me. It's my salon. I have this whole wedding
- 22:17party. Like, you know, there's a decorum. There's
- 22:20a level of professionalism that I don't want
- 22:25to cross that line. So I excused myself. I went
- 22:28to the back room and Um, instead of throwing
- 22:31something, I just started breathing and I was
- 22:37taking deep breaths in and very slowly and even
- 22:40slower breathing them out, right? To regulate
- 22:43my nervous system. And then I started like kind
- 22:46of naming things in my head that that was in
- 22:48front of me, right? So these are all techniques
- 22:51to calm down the nervous system, right? And so
- 22:54eventually after like a minute of doing that,
- 22:57I did start to feel calmer and You know, I just
- 23:03went back out there and finished her up. She
- 23:08eventually liked everything and then they finally
- 23:11left. But it made me think like I don't want
- 23:15to do this anymore. Like this is like the final
- 23:18straw that wedding parties are becoming kind
- 23:20of impossible and I don't like how I feel afterwards.
- 23:24I don't feel that happy. And I thought about
- 23:26this for weeks afterwards, and I thought about
- 23:30how different she seemed during her trial and,
- 23:34you know, was questioning, like, were you really
- 23:37that easygoing? Were you really that laid back?
- 23:40Were you pretending? I don't think that anymore.
- 23:44I really don't. Psychology has taught me that
- 23:48we all carry an identity, you know, a story about
- 23:52who we think ourselves to be. My story was simple.
- 23:57I was prepared, organized, I paid attention to
- 24:01every detail. I knew what I was doing. But when
- 24:07she questioned the curling iron, I believe my
- 24:11nervous system didn't hear a question about the
- 24:14tool I was using. That question was about my
- 24:20competence. And that's identity threat. In plain
- 24:24English, that's identity threat. Our identities
- 24:29often feel very stable until they're threatened.
- 24:36We all carry stories about who we are, like,
- 24:39oh, I'm easygoing, I'm patient, I'm not controlling.
- 24:43I've never said that in my entire life. Most
- 24:46days, though, those stories fit. But I think
- 24:51stress has a way of testing whether those stories
- 24:55are descriptions of us or aspirations. Sometimes
- 25:00they're either or sometimes they're both. I believe
- 25:05the bride wasn't only protecting her identity
- 25:08that morning. I think she was likely trying to
- 25:10protect the image that the perfect wedding that
- 25:16she had spent months planning and imagining.
- 25:20I think that became part of her image. And that's
- 25:25how our reactions become bigger than the moment
- 25:28itself. One of the biggest lessons I've learned
- 25:33both behind the chair and through coaching is
- 25:35that people usually make sense once you understand
- 25:39what they're trying to protect. Sometimes it's
- 25:44their role, sometimes it's their relationship,
- 25:46sometimes it's their confidence. Sometimes it's
- 25:49just a sense of simply belonging. We may never
- 25:55know exactly what's happening inside another
- 25:57person, but we can choose to become a little
- 26:02less certain and a little more curious. Maybe
- 26:07that's where our original self begins to show
- 26:10up, right? Not when everything is going according
- 26:14to plan, but when the plan falls apart. That's
- 26:17when we really see what's going on. I hope something
- 26:22in this episode resonates with you. And if you're
- 26:26interested in working with me, you can find all
- 26:28my information in this episode's notes. Thank
- 26:32you so much for listening and I'll see you next
- 26:35time. I hope you have a wonderful day.