Lisa Reynolds: Effective Change Management Starts with Empathy
How do you successfully manage change within your organziation? The key is to remember that change impacts PEOPLE - and you need to ensure they feel seen, heard and valued in the process before any change can happen. That requires hiring leaders with high emotional intelligence.
Today’s guest, Lisa Reynolds, is the vice president of change management at CHRISTUS Health, an organization that is 50,000+ strong. Despite the organization’s large size, Lisa is able to connect associates to corporate strategy, coaching leadership teams, and individuals to manage organizational transformation…
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