
Building a Culture of Connection: Managing Human Factors in High-Risk Industries with Susan Sawatzky
In this episode of Safety Spotlight, Susan Sawatsky, a human factors and learning design expert, explores the “people part” of safety that is often overlooked in traditional safety management systems. She explains how true safety comes from understanding people acting in systems, not just managing processes.
Susan shares her journey from teaching to managing fatigue risk in Canada’s oil and gas sector, a shift that shaped her focus on human risk factors. She reveals how fatigue impairment can rival alcohol impairment—being awake for 21 hours is equivalent to a 0.08 blood alcohol level.
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