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Transcript

CAR TALK · One on One With a Professional

• 0:01
  Speaker 1: Good money, good morning, good morning, Welcome uncle, welcome. It
• 0:05
  Speaker 1: is time now or our car talk program. I know
• 0:09
  Speaker 1: that because it's Thursday and the sun is shining and
• 0:11
  Speaker 1: I'm getting.
• 0:12
  Speaker 2: Blinded from all the gleam from the beautiful toyotas out
• 0:15
  Speaker 2: there at the Family of Bottles.
• 0:16
  Speaker 3: How are you doing there, bred, Good morning time, Good
• 0:19
  Speaker 3: morning friends. I'm doing great. It's a beautiful moment raight outside.
• 0:24
  Speaker 4: The dust has settled, I can breathe.
• 0:26
  Speaker 5: Halloween.
• 0:28
  Speaker 3: Oh yeah, happy Halloween. Bread.
• 0:30
  Speaker 2: I'm gonna have to go and look in the mirror
• 0:31
  Speaker 2: and scare myself underton, thank you.
• 0:35
  Speaker 5: I'm disguised as an old man.
• 0:39
  Speaker 3: Leo as a as a like a classic car sales
• 0:44
  Speaker 3: from the seventies.
• 0:46
  Speaker 4: Did you have the whole.
• 0:51
  Speaker 3: Blad pants and oh that is glasses.
• 0:55
  Speaker 4: You got to go there just to see that. You
• 0:59
  Speaker 4: just have to go out there to see that.
• 1:00
  Speaker 3: Yeah, there are a few other I saw one of
• 1:03
  Speaker 3: the techs had a good costume on. And you know,
• 1:06
  Speaker 3: so we've got a little bit of Halloween action going
• 1:08
  Speaker 3: on at the dealership. Halloween. Thankful for the rain last night?
• 1:13
  Speaker 3: Did we did our storm dance at the dealership? And
• 1:16
  Speaker 3: and somehow it still can get all the cars inside it.
• 1:19
  Speaker 3: It's incredible. It's one of these magical things we do
• 1:23
  Speaker 3: that no one really understands except us. And it's kind
• 1:28
  Speaker 3: of happened spontaneously when the bad weather is approaching, and
• 1:32
  Speaker 3: you know I do. I'm kind of a warrior and
• 1:35
  Speaker 3: I and I risk a. Risk management is one of
• 1:40
  Speaker 3: my key responsibilities at the dealership.
• 1:43
  Speaker 4: And we'll call it.
• 1:43
  Speaker 3: You know, you look at all those cars and the
• 1:45
  Speaker 3: deductible on each one, and you just imagine a hailstorm coming.
• 1:48
  Speaker 3: And I've been there and seen that happen, and it's
• 1:52
  Speaker 3: it's no fun at all the cars in back out.
• 1:57
  Speaker 3: I am not eager to do a hailsale brand. Let's
• 2:00
  Speaker 3: let's keep doing that. Back in the day, they were,
• 2:03
  Speaker 3: you know, there was some there were ways to work
• 2:07
  Speaker 3: the insurance and the hell repair and all that and
• 2:09
  Speaker 3: get people some really great deals on cars. But it's
• 2:12
  Speaker 3: harder and harder now and just more expensive and and
• 2:15
  Speaker 3: cars are so you know, just to have all electronics
• 2:18
  Speaker 3: and hal could be really damaging. And we've had such
• 2:21
  Speaker 3: horrific hailstorms around here this year. You know, your vehicle
• 2:26
  Speaker 3: is important. It's just easier to do the hail the yeah,
• 2:31
  Speaker 3: fingers crossed. All we got was rain around here, so excellent, excellent,
• 2:36
  Speaker 3: needed that rain. Need What more is coming this weekend? Yeah,
• 2:40
  Speaker 3: but tonight tonight, perfect evening for Halloween.
• 2:46
  Speaker 4: Nobody likes that.
• 2:48
  Speaker 3: There's so many Halloween events going on. I'm not going
• 2:50
  Speaker 3: to try to mention them all.
• 2:52
  Speaker 5: But we've got a little trunk retreat going on this afternoon.
• 2:56
  Speaker 3: Out and out and about today. I got big discounts
• 3:03
  Speaker 3: on our cores and lots of vehicles I was looking
• 3:06
  Speaker 3: this morning. Did my repricing routine, which I do every morning,
• 3:10
  Speaker 3: make sure all the new cars that arrived are priced
• 3:13
  Speaker 3: and get priced on the market, and reprice the used
• 3:17
  Speaker 3: cars that need to be and we had we have
• 3:20
  Speaker 3: twenty twenty four Toyotas on the ground right now and
• 3:24
  Speaker 3: about another twenty two comment. We have a great invent
• 3:30
  Speaker 3: twenty seven used vehicles, amazing, perfect collection of inventory pretty
• 3:35
  Speaker 3: much every model of Toyota. And if we don't have it,
• 3:40
  Speaker 3: we can certainly go get it for you. And nobody
• 3:43
  Speaker 3: can stock everything.
• 3:44
  Speaker 5: And that's sort of like having all of the flavors
• 3:47
  Speaker 5: of ice cream.
• 3:49
  Speaker 3: We just can't. There are so many different combinations cold. Yeah,
• 3:55
  Speaker 3: I'm just in the wrap four. I think there's eight
• 3:58
  Speaker 3: different trim levels, all kinds of different packages you can get.
• 4:02
  Speaker 3: They're all you know, that's a different colors run. Our
• 4:05
  Speaker 3: most popular it's they're all all wheel drive. You know.
• 4:08
  Speaker 3: The their hybrid technology is awesome, great fuel economy, flexibility, comfortable, comfortable,
• 4:15
  Speaker 3: and I have that that great Toyota DNA. You know,
• 4:20
  Speaker 3: we love it when our customers come in with their
• 4:22
  Speaker 3: their a couple hundred thousand mile cars and they're like,
• 4:25
  Speaker 3: I'm not sure if I'm ready to get another one
• 4:27
  Speaker 3: or three hundred thousand miles on it. It's exactly.
• 4:35
  Speaker 4: And you know they probably really got fine.
• 4:40
  Speaker 3: Yeah, lots of lots of good stuff. We were hoping
• 4:42
  Speaker 3: Ronda Hudson can join us this morning, but I know
• 4:45
  Speaker 3: they're getting ready, getting ready for Hops for Hope. It
• 4:49
  Speaker 3: is the fifteenth annual of this great event for supporting
• 4:53
  Speaker 3: the Ray of Hope Advocate Center out at the airport
• 4:56
  Speaker 3: this Saturday night. It's a home brewing competition and lots
• 5:00
  Speaker 3: of food and great Over eight hundred people. It's a
• 5:03
  Speaker 3: huge crowd, lots of stuff to do. If you like beer,
• 5:07
  Speaker 3: it is a good beer event. You'll want to get
• 5:12
  Speaker 3: a ride home from someone if you're vibing that. But
• 5:16
  Speaker 3: you know it's a it's a great event, and it's
• 5:18
  Speaker 3: it's the only fundraiser for Ray of Hope. They do
• 5:21
  Speaker 3: great work in our community. In Ronda and her team
• 5:23
  Speaker 3: will have them on some other time and talk about
• 5:26
  Speaker 3: their program and what what all the Monday they raised
• 5:28
  Speaker 3: this weekend. It is such a good organization. Yeah, we
• 5:31
  Speaker 3: had Charlene from the Big Brother Big Sisters yesterday.
• 5:37
  Speaker 5: Yesterday Charletne was retiring and retire congratulations.
• 5:41
  Speaker 3: Charlene introduced me to you that well after so many
• 5:46
  Speaker 3: years of leading the Barsville organization. We've been sponsoring them
• 5:51
  Speaker 3: for years. They do great work and and but I
• 5:54
  Speaker 3: know the new local leader is going to do a
• 5:56
  Speaker 3: great job. And got to meet him yesterday and we'll
• 5:59
  Speaker 3: have him on in a few weeks and introduce you
• 6:02
  Speaker 3: to him soon. You know, lots of good stuff going
• 6:06
  Speaker 3: on to the dealership I mentioned, and we've talked about
• 6:09
  Speaker 3: this over the well throughout the whole history of the program,
• 6:12
  Speaker 3: or really of how the car business just keeps changing
• 6:15
  Speaker 3: and evolving. You know, there's we continue to try to
• 6:20
  Speaker 3: put that into our sales process. A lot of the
• 6:22
  Speaker 3: stuff you can do on the website. Now it just
• 6:25
  Speaker 3: moves right into the showroom. We've got our great market
• 6:29
  Speaker 3: based pricing out there and upfront pricing, and it's true
• 6:32
  Speaker 3: upfront pricing where we put out exactly what you pay
• 6:35
  Speaker 3: what you can come in and write a check for
• 6:37
  Speaker 3: the car. For the crazy disclaimers which I continue to see.
• 6:44
  Speaker 3: I do a lot of mystery shopping and looking at
• 6:46
  Speaker 3: people's websites and send Jason ideas about what to put,
• 6:49
  Speaker 3: how to do what we do, and you know, I
• 6:52
  Speaker 3: continue to see things that just are are not you know,
• 6:56
  Speaker 3: you want to be careful. Things about pricing that are
• 7:00
  Speaker 3: that are misleading, hidden fees, hidden fees. You know that
• 7:05
  Speaker 3: I found one yesterday I thought was kind of impressive. Really,
• 7:08
  Speaker 3: you know, it starts with all pricing and details are
• 7:11
  Speaker 3: believed to be accurate, but we do not warrant or
• 7:13
  Speaker 3: guarantee any such accuracy. Run run prices and payments do
• 7:20
  Speaker 3: not include tax titles, tags, finance charges, documentation charges, emissions,
• 7:25
  Speaker 3: testing charges, or other fees required by law. Vehicle sellers
• 7:29
  Speaker 3: are lending organizations, so I'm not sure what some of
• 7:34
  Speaker 3: those are are good because of course it doesn't include
• 7:37
  Speaker 3: your tax and title and things required by law, But
• 7:39
  Speaker 3: what is a vehicle seller fee? Not sure. Pricing can
• 7:44
  Speaker 3: change at any time.
• 7:47
  Speaker 5: Pricing can change at any time, like in the middle
• 7:50
  Speaker 5: of your deal, so that that's something that we do
• 7:53
  Speaker 5: not go ahead.
• 7:54
  Speaker 3: And say, please confirm the price at the dealership. But
• 7:59
  Speaker 3: then they say all all prices include a discount for
• 8:01
  Speaker 3: financing with the dealer to help us manage our portfolio
• 8:06
  Speaker 3: with lenders. And they don't say how much that discounting is.
• 8:09
  Speaker 3: So and I'm basically entirely yeah, but you know, that's
• 8:16
  Speaker 3: saying dropped all off with pricing provided may vary significantly
• 8:23
  Speaker 3: between the website and the dealer as a result of
• 8:25
  Speaker 3: supply chain constraints. Pricing shown is non binding and it's
• 8:29
  Speaker 3: not constitute an offer. Contact contact your dealer for updated
• 8:34
  Speaker 3: vehicle pricing. So basically the price is not not the price.
• 8:39
  Speaker 5: That'd be like going to the grocery store looking at
• 8:43
  Speaker 5: a gallon of milk. It says three thirty five and
• 8:46
  Speaker 5: you get up to the checkout counter and it's three
• 8:50
  Speaker 5: plus your milk handling fee.
• 8:52
  Speaker 3: Well, you're gonna pay for that through finance that for
• 8:56
  Speaker 3: forty eight months, right, so yeah, a yeah, there'll be
• 9:01
  Speaker 3: two dollars a month, thank you. I just I want
• 9:08
  Speaker 3: people to understand what our simple price is all about.
• 9:11
  Speaker 3: It's about taking out all those games. You know. Sometimes truthfully,
• 9:15
  Speaker 3: you know, it's it's difficult to get people to believe
• 9:18
  Speaker 3: us because of all these games other people playing. And
• 9:22
  Speaker 3: you know, there's a myth about these huge discounts in
• 9:25
  Speaker 3: car in the car business, you know, that really doesn't exist.
• 9:32
  Speaker 3: Dealers buy the cars from the man on new car side.
• 9:35
  Speaker 3: Dealers buy the cars from the manufacturers, all at the
• 9:38
  Speaker 3: same price, all for the same structure they have. There's
• 9:42
  Speaker 3: a there's hole back in different fees and things in there.
• 9:46
  Speaker 3: Some of that never reaches the dealer gets spent on
• 9:50
  Speaker 3: advertising and getting and delivering the vehicle to the dealer
• 9:54
  Speaker 3: from the from the plant basically however it gets there,
• 9:58
  Speaker 3: and you know, but then so some of that it's
• 10:00
  Speaker 3: not really our money that we ever get. But then
• 10:02
  Speaker 3: there's invoice and that's a you know, it's all those
• 10:06
  Speaker 3: charges and then hold back and then there's an MSRP
• 10:09
  Speaker 3: and typically that from invoice to ms RP or ts RP,
• 10:14
  Speaker 3: it's Toyota calls. It is a percentage of the overall
• 10:16
  Speaker 3: value of the vehicle. So you know, if you if
• 10:20
  Speaker 3: you know, say it's three percent or something, it's not
• 10:23
  Speaker 3: even as much as your taxes you're going to pay
• 10:25
  Speaker 3: on the car typically, and obviously we need to make
• 10:28
  Speaker 3: a profit to keep the lights on and to pay
• 10:30
  Speaker 3: our team to take care of you, you know. So
• 10:33
  Speaker 3: there's a limit to how far low we can go.
• 10:35
  Speaker 3: And but there's a pattern to this. It all makes sense.
• 10:38
  Speaker 3: It's all it's not rocket science.
• 10:41
  Speaker 5: It's possible for us to make money on so and
• 10:45
  Speaker 5: give everybody a great deal and exactly exactly, and so
• 10:49
  Speaker 5: we try to make it simple.
• 10:51
  Speaker 3: We think it saves you time and money and a
• 10:54
  Speaker 3: lot of stress, a lot of stress in having to
• 10:57
  Speaker 3: deal with that. And you know, and and that's just
• 11:01
  Speaker 3: how we want to do it. We've you know, for
• 11:03
  Speaker 3: ninety five years. That's been our approach, is to take
• 11:06
  Speaker 3: care of our customers pretty good, treat them like you know,
• 11:09
  Speaker 3: like buying a car from you know, like the dealer's
• 11:11
  Speaker 3: best friend. Exactly. I used to say, that's you know,
• 11:14
  Speaker 3: that's how we want to treat everybody. And and uh,
• 11:17
  Speaker 3: you know, I know our team believes in that. That's
• 11:19
  Speaker 3: why our sales team chooses to work there. You know,
• 11:23
  Speaker 3: I think they want to be a place that that's
• 11:26
  Speaker 3: going to help you with your buy a car rather
• 11:28
  Speaker 3: than you know, kind of twist you around and make
• 11:31
  Speaker 3: you buy a car. So, you know, you mentioned something.
• 11:34
  Speaker 5: Our entire sales chef had an opportunity to work someplace
• 11:38
  Speaker 5: else recently, and our entire sales staff chose to stay
• 11:42
  Speaker 5: with Dungeons. Yeah, it's it's a testament how we operate
• 11:49
  Speaker 5: and how Brad manages. It's a great place to work.
• 11:54
  Speaker 3: Well that's why we you know, we that's why we
• 11:57
  Speaker 3: still exist, to be honest. Is great. That great place
• 12:01
  Speaker 3: to work and take care of our customers and keep
• 12:03
  Speaker 3: doing it and hopefully for another three or four generations.
• 12:06
  Speaker 3: That's that'd be great. You know, that's what we'd like
• 12:08
  Speaker 3: that we like to do, and that's what uh. You know,
• 12:11
  Speaker 3: the sign on the way out of town is about
• 12:13
  Speaker 3: making new history? Are are you know both the it
• 12:16
  Speaker 3: was and Tom I think that I think we think
• 12:22
  Speaker 3: it's it's also like let's go, let's go places, which
• 12:26
  Speaker 3: is Toyota's theme. And you know I driving that t
• 12:30
  Speaker 3: R T pro Saquia these last few games about what
• 12:34
  Speaker 3: you're driving right now, bred talk about. Yeah, Well it's
• 12:38
  Speaker 3: a it's a lot of fun. It's what is sport
• 12:43
  Speaker 3: mode bread there's echo normal and sport and sport is
• 12:48
  Speaker 3: actually quite impressive. It really with the twin turbo charger
• 12:53
  Speaker 3: and that hybrid engine, that load torque is just really impressive.
• 12:59
  Speaker 3: You know. I'm Mercour an eighty eight Mercour with the
• 13:02
  Speaker 3: turbo system as just a little bit of lag in it.
• 13:04
  Speaker 3: It's awful fun to drive. But you know it's light
• 13:07
  Speaker 3: and handles great. But you know these there's no lag
• 13:12
  Speaker 3: on this twin turbo system, and yeah, I know, it's
• 13:16
  Speaker 3: quite fun. A little bit. Got to take it out.
• 13:19
  Speaker 3: I put Kimberly's paddle board up on top. It's got
• 13:23
  Speaker 3: a big rack on top and we've got some straps
• 13:26
  Speaker 3: in a way to tire paddle board up. Went out
• 13:28
  Speaker 3: to Hudson Lake last weekend. I went mountain biking and
• 13:31
  Speaker 3: she got out on her paddle board. Great lifestyle vehicle.
• 13:34
  Speaker 3: That's why I love it is I know I can
• 13:36
  Speaker 3: take that everywhere I want to go up in Colorado
• 13:39
  Speaker 3: or out at the ranch, you know, get me to
• 13:41
  Speaker 3: the fishing hole, ye you know, get me wherever I
• 13:44
  Speaker 3: want to go, which is when I'm not working. That's
• 13:46
  Speaker 3: what I want to do is go get outside, go
• 13:49
  Speaker 3: go do something, you know, to burn some energy. You
• 13:53
  Speaker 3: pedal and.
• 13:56
  Speaker 4: Just doing a lot of things.
• 13:58
  Speaker 3: Well, we like to stay busy. That's that is as
• 14:03
  Speaker 3: lots of good stuff going on anyway out of the
• 14:06
  Speaker 3: dealership too. And I mentioned our twenty four Toyotas that
• 14:10
  Speaker 3: we have in stock, and that's that's one of the
• 14:13
  Speaker 3: best inventories that we've had and a lot of them
• 14:15
  Speaker 3: have just arrived and there's a bunch more coming.
• 14:19
  Speaker 5: So have you seen the new Prius. We have a
• 14:23
  Speaker 5: red one Tom the redesigned Prius, the twenty twenty five's.
• 14:27
  Speaker 5: They are just gorgeous in the size, the wheelbase looks
• 14:32
  Speaker 5: like it's changed.
• 14:33
  Speaker 3: Well and people may you know, you think back to
• 14:35
  Speaker 3: the original Prias, it was pretty much it was extremely efficient.
• 14:40
  Speaker 3: They've always been you know, designed for to maximize fuel economy.
• 14:45
  Speaker 3: That's true. But now it's not just you know, sleek
• 14:48
  Speaker 3: and obviously you know, low resistance in the end, but
• 14:53
  Speaker 3: it's stylish. It really looks like, wow, are sexy. We
• 14:58
  Speaker 3: have people coming here coming in definitely looking at that
• 15:02
  Speaker 3: that way. We've got cameras on the ground right now.
• 15:05
  Speaker 3: Corolla Cross well in the Grand Highlander Grand Highlanders not
• 15:09
  Speaker 3: on the ground, but there's a couple of those coming.
• 15:12
  Speaker 3: We've got land cruisers on the way. You mentioned the
• 15:15
  Speaker 3: Prius we've got. I think it's up to seven rab
• 15:19
  Speaker 3: fos now available and those will go. I don't think
• 15:24
  Speaker 3: they'll last the weekend. Just one Sequoia right now. We
• 15:28
  Speaker 3: sold the platinum yet, I think it's delivering today. But
• 15:32
  Speaker 3: that's as good what we want to do on all
• 15:34
  Speaker 3: these folks. I mean, it's just as simple as this.
• 15:36
  Speaker 3: We need to sell them out so we can get more.
• 15:41
  Speaker 3: You know, this is the Toyota business. I was looking
• 15:45
  Speaker 3: at some of our guys that we are trying to
• 15:48
  Speaker 3: earn vehicles with other dealers in Oklahoma. We all try
• 15:51
  Speaker 3: to earn them together, and you know, some of those
• 15:54
  Speaker 3: guys can are selling you know, five out of six
• 15:57
  Speaker 3: of their cameras, and you know it's just it's it's
• 16:00
  Speaker 3: turn and earn business and turn turn. We've got to
• 16:02
  Speaker 3: find a way to deliver all these so we're we'll
• 16:05
  Speaker 3: make deals. It all. It's all resets tonight, so the
• 16:10
  Speaker 3: end of the month into the month deal. We have
• 16:12
  Speaker 3: to do what they call preferences by eight o'clock tomorrow, morning.
• 16:16
  Speaker 3: So every because everything will allocate out. We get allocation
• 16:19
  Speaker 3: of toyotas twice a month. Well, it'll be over the
• 16:23
  Speaker 3: next few days we'll get our next allocation and then
• 16:27
  Speaker 3: we'll find out first of all what models we're going
• 16:29
  Speaker 3: to get. In about three days later, we'll get the
• 16:32
  Speaker 3: vents and trim levels and more details color all that
• 16:35
  Speaker 3: on the vehicle. And you know, some of these the
• 16:39
  Speaker 3: most popular ones like land Cruiser until recently the sequah
• 16:43
  Speaker 3: Y sometimes well especially the some of the wrap furs.
• 16:47
  Speaker 3: There's certain ones that are just really hard to get, uh,
• 16:51
  Speaker 3: you know, Tacoma, Tundra, Highlander, you know all that. Many
• 16:56
  Speaker 3: of those are selling before they get there if they're
• 16:59
  Speaker 3: highly desirable, So just be sure to check with the team.
• 17:03
  Speaker 3: We will know. One thing you didn't mention.
• 17:05
  Speaker 5: Here's our stock of Tacoma's and we're kind of becoming
• 17:10
  Speaker 5: on that and it's known as the Tacoma Center where
• 17:14
  Speaker 5: we've had such through the years, such great Really we
• 17:19
  Speaker 5: love the Tacoma because our customers use them.
• 17:22
  Speaker 3: They we have lots of great uh, like oil field
• 17:25
  Speaker 3: companies that are out there. If anybody knows that business,
• 17:29
  Speaker 3: these are the so they're driving around on out in
• 17:32
  Speaker 3: the country on those roads, you know, continually constantly all
• 17:37
  Speaker 3: day for days and years. These cars get beat up
• 17:41
  Speaker 3: and that theages keeps on going. And you know, it's
• 17:45
  Speaker 3: a great vehicle for us, has been for years. The new,
• 17:48
  Speaker 3: newly redesigned one has lots of great features and technology
• 17:53
  Speaker 3: in it all again, all the different trim levels from
• 17:56
  Speaker 3: basically the work truck all the way up to.
• 18:00
  Speaker 5: These luxury rides and just pros and everything else. Bulletproof, totally,
• 18:07
  Speaker 5: bullet totally.
• 18:09
  Speaker 3: Tacoma is good and we have both new and used
• 18:12
  Speaker 3: Tacoma's in stock.
• 18:14
  Speaker 2: These are kind of like when families get set on
• 18:17
  Speaker 2: a vehicle. Yeah, well the next generation has a tendency
• 18:21
  Speaker 2: to go do it, dude.
• 18:22
  Speaker 3: Well this is what you got. Toyota is about, right,
• 18:26
  Speaker 3: I mean, Toyota is you know, it's it's one of
• 18:30
  Speaker 3: those things. It's the DNA of the vehicle that it
• 18:33
  Speaker 3: is so attractive to certain people. And you know, there's
• 18:37
  Speaker 3: all everybody makes great cars these days. It seems like
• 18:40
  Speaker 3: every there's flavors like you mentioned of ice cream, and
• 18:44
  Speaker 3: but to Toyota you can count on that great value.
• 18:48
  Speaker 3: I think is really one of those things. You know,
• 18:50
  Speaker 3: if you think of the cars like our Corolla. The
• 18:54
  Speaker 3: dollar per mile on that car has got to be
• 18:57
  Speaker 3: one of the lowest in the history of our end
• 18:59
  Speaker 3: is all the time economical ride. Yeah, and if that's
• 19:05
  Speaker 3: your you know what you want, and maybe that you
• 19:07
  Speaker 3: want a little more car than that. Just that principle
• 19:11
  Speaker 3: goes all the way through the Toyota lineup, where you're
• 19:14
  Speaker 3: getting really great value for your money and reliability. That
• 19:19
  Speaker 3: works in leasing really well. People we're seeing because of
• 19:24
  Speaker 3: higher interest rates, some people starting to consider either a
• 19:28
  Speaker 3: used vehicle, a sort of lightly used almost new car,
• 19:33
  Speaker 3: or a lease to try to keep their payments low.
• 19:37
  Speaker 3: A lot of people in our area aren't familiar with leasing.
• 19:39
  Speaker 3: It is so to do some parts of the country,
• 19:42
  Speaker 3: though at least sixty or eighty percent ortually all of you.
• 19:47
  Speaker 3: So it's you know, basically, if you think about it,
• 19:52
  Speaker 3: when you're buying a car, you're buying a depreciating asset,
• 19:55
  Speaker 3: and its value starts dropping the minute you drive away,
• 19:58
  Speaker 3: and over time you catch up with that. And and you know,
• 20:01
  Speaker 3: and especially if you're taking a longer loan to get
• 20:04
  Speaker 3: your payment down, it take it can take quite a
• 20:07
  Speaker 3: bit of time for the value of your vehicle to
• 20:09
  Speaker 3: go below the payoff on the loan. And you know
• 20:14
  Speaker 3: a lot of times people want a new car a
• 20:15
  Speaker 3: little bit sooner than that. Yeahs out out six or seven,
• 20:20
  Speaker 3: eight years. That's a long time, you know, and your
• 20:24
  Speaker 3: life may change, you have children. Downsize, whatever it is
• 20:28
  Speaker 3: is downsize. You know. What leasing does is allow you
• 20:32
  Speaker 3: to buy that first part of the vehicle and keep
• 20:35
  Speaker 3: the rest of your money. So the way I like
• 20:38
  Speaker 3: to look at it is, I'm going to buy three
• 20:41
  Speaker 3: years of the car, and it's just so it's half
• 20:45
  Speaker 3: of the value of the vehicle. That other half that
• 20:49
  Speaker 3: I didn't buy, I can keep that money, so I
• 20:52
  Speaker 3: really get the equity right up front, all right, exactly
• 20:57
  Speaker 3: the day I leased the car. I've got all that. Say,
• 21:00
  Speaker 3: it's a thirty five thousand dollars car, and the least
• 21:04
  Speaker 3: all the lease payments add up to eighteen thousand dollars.
• 21:08
  Speaker 3: You've paid for over half the car. You've paid for
• 21:10
  Speaker 3: over half the car. If it's worth more than the
• 21:13
  Speaker 3: residual when you're left, you can buy it and keep
• 21:15
  Speaker 3: and even make money again on it. Sell it. We might,
• 21:19
  Speaker 3: We'll probably buy it from you, and you can pocket
• 21:22
  Speaker 3: that difference. So it works either way. If you if
• 21:25
  Speaker 3: it's if it's not worth more than what the company
• 21:29
  Speaker 3: guaranteed the residual to be, you can walk away buy
• 21:33
  Speaker 3: any car you want. It's really a cool deal.
• 21:36
  Speaker 5: Well, and you know all of this talk about how
• 21:39
  Speaker 5: toyotas hold their value, it brings us to another subject,
• 21:45
  Speaker 5: which is we want to buy your car back. You know,
• 21:49
  Speaker 5: we love selling cars, we love maintaining them, and twice from.
• 21:55
  Speaker 3: We are. You know, it's really important to know that
• 22:00
  Speaker 3: these local cars like your flags, yeah, that have spent
• 22:03
  Speaker 3: most of their lives in bartles All. We know it.
• 22:06
  Speaker 4: We know it, we know its service history, we know everything.
• 22:09
  Speaker 3: The miles that are not high for its age, you
• 22:11
  Speaker 3: know all those things that you look for in a local,
• 22:14
  Speaker 3: good used car and and a lot of those are
• 22:16
  Speaker 3: We have a great spot for that here in bartlesviel
• 22:19
  Speaker 3: And we are one of the largest buying centers in
• 22:22
  Speaker 3: this part of the We are the largest buyings look
• 22:26
  Speaker 3: at buying cars every day. And and you don't have
• 22:29
  Speaker 3: to buy a car from us. For us to buy
• 22:32
  Speaker 3: your vehicle, just bring it, bring us in. Uh, We're
• 22:36
  Speaker 3: we noticed yesterday that the little page on the website
• 22:39
  Speaker 3: was kind of hard to get to us. It's popping
• 22:41
  Speaker 3: up to the top.
• 22:41
  Speaker 5: But we you know, we're very happy to buy any
• 22:47
  Speaker 5: local vehicle, and we are, as they say, paying top
• 22:50
  Speaker 5: dollar for used cars because the market still is uh
• 22:55
  Speaker 5: is kind of leaning that way where.
• 22:57
  Speaker 3: People are looking for good value and you cars, there's
• 23:00
  Speaker 3: always a market for the less expensive vehicles. Let's face it,
• 23:05
  Speaker 3: that's a big market, I think. You know, typically there's
• 23:09
  Speaker 3: forty million used cars sold in a year and only
• 23:12
  Speaker 3: sixteen million new vehicles. So the used cars turn many more,
• 23:17
  Speaker 3: often have life after life, you know, and some people
• 23:21
  Speaker 3: just can't afford a new car.
• 23:22
  Speaker 5: So if you've got a used vehicle that you are
• 23:25
  Speaker 5: ready to part with, even if you're not looking for
• 23:27
  Speaker 5: a new car, come see us. It comes just toys.
• 23:30
  Speaker 5: Come come talk to brother Bruce. And I mentioned the
• 23:33
  Speaker 5: website tool right there.
• 23:34
  Speaker 3: You can go in. We'll give you a KBB value
• 23:38
  Speaker 3: right up front, and it was really easy to get
• 23:41
  Speaker 3: the product gives you an estimate of what it would
• 23:44
  Speaker 3: be worth, your value, and then we take it from
• 23:46
  Speaker 3: there and Brust will evaluate your vehicle come to you
• 23:50
  Speaker 3: if necessary, or you can bring the vehicle into us.
• 23:53
  Speaker 3: And you know, sometimes we don't even have to see
• 23:55
  Speaker 3: the vehicle. If we can get enough pictures and good
• 23:59
  Speaker 3: information from you to make sure that we know what we're.
• 24:01
  Speaker 5: Getting, it's it's a good process and we get you
• 24:08
  Speaker 5: in and out, you know. That's kind of one of
• 24:10
  Speaker 5: the things that we do well, whether whether it's buying
• 24:15
  Speaker 5: a car or selling a car.
• 24:16
  Speaker 3: We let me focus on that. But I you know,
• 24:19
  Speaker 3: we also see many of our customers don't want to
• 24:23
  Speaker 3: rush this, right I mean, and that's another thing. We're
• 24:25
  Speaker 3: really comfortable with the pace. You know, if this is
• 24:29
  Speaker 3: if you're not ready or if we have to find
• 24:31
  Speaker 3: the right one for you, we'll take our time. And
• 24:35
  Speaker 3: this is another thing sometimes you don't get everywhere, is
• 24:38
  Speaker 3: patience in the buying process and giving you the space
• 24:42
  Speaker 3: to go.
• 24:42
  Speaker 5: And part of that is our non commissioned salespeople. They
• 24:47
  Speaker 5: they're not like starting to death. If they don't make
• 24:51
  Speaker 5: a sale, they're not.
• 24:53
  Speaker 4: You there for your next car.
• 24:55
  Speaker 5: That's right exactly, look at the long term and to
• 24:59
  Speaker 5: help you to help answer your technical questions, not to
• 25:03
  Speaker 5: not to push a car.
• 25:05
  Speaker 4: So smart because they know everything well.
• 25:08
  Speaker 3: It's about training, it's about having a supportive, great place
• 25:11
  Speaker 3: to work. So if they want to put the time
• 25:13
  Speaker 3: in to to learn that stuff and take care of
• 25:17
  Speaker 3: their customers. They know it. That's the key to take
• 25:19
  Speaker 3: it to serving their people.
• 25:21
  Speaker 5: And yes, there is a lot of training that goes on,
• 25:24
  Speaker 5: so it's constant.
• 25:26
  Speaker 3: Yeah, when we bring on new people. It often takes
• 25:29
  Speaker 3: the almost a full year to get through Toyota certification
• 25:32
  Speaker 3: and it can be a it's a really grueing process
• 25:37
  Speaker 3: where you do live and online training pretty much some
• 25:43
  Speaker 3: kind every week. There's great resources, and you know, but
• 25:47
  Speaker 3: with all the different models and trim levels and everything,
• 25:50
  Speaker 3: there's just a lot of information. And Toyotoa's always putting
• 25:53
  Speaker 3: new technology in their vehicles and they try to stay
• 25:57
  Speaker 3: up on that. And then our service technicians do the
• 25:59
  Speaker 3: same thing, of course, and you know, they have to
• 26:02
  Speaker 3: spend hours a year training and learning how to fix
• 26:05
  Speaker 3: your vehicle and make make sure it's maintained and operates
• 26:09
  Speaker 3: right so you get that great life out of the vehicle.
• 26:13
  Speaker 3: You know, Toyota is one of those great companies to
• 26:15
  Speaker 3: work with. And we're really PLoud to be the oldest
• 26:18
  Speaker 3: Toyota dealer in the state of Oklahoma. And you don't
• 26:20
  Speaker 3: look that old. No, I was just seven when we
• 26:24
  Speaker 3: got the Toyota.
• 26:26
  Speaker 4: Franch We had a Toyota tricycle.
• 26:29
  Speaker 3: No, and you know that's uh that was a few
• 26:32
  Speaker 3: years ago in nineteen sixty eight. My grandfather got the
• 26:35
  Speaker 3: Toyota franchise and we are now the oldest in the
• 26:37
  Speaker 3: state and uh, you know, really excited about our opportunities
• 26:43
  Speaker 3: right now and going forward, and so much good stuff
• 26:47
  Speaker 3: going on at the dealership. As we've been talking all day.
• 26:51
  Speaker 3: Before we wrap up, I do want to mention Hops
• 26:53
  Speaker 3: for Hope again to Ronda and the team at Ray
• 26:56
  Speaker 3: of Hope Advocacy Center. Good luck this weekend. You know,
• 27:00
  Speaker 3: let's raise lots of money, have lots of fun at
• 27:03
  Speaker 3: the fifteenth annual Oil Hops for Hope out at the
• 27:06
  Speaker 3: airport on Saturday night. I think there's only a few
• 27:09
  Speaker 3: tickets left that yeah, so.
• 27:11
  Speaker 4: Make sure you ask if you want to.
• 27:14
  Speaker 3: You know, I look this morning and online it said
• 27:17
  Speaker 3: there were thirteen tickets left, so not many left and
• 27:24
  Speaker 3: it's a lot of fun. Check that out, folks, and
• 27:29
  Speaker 3: check out checkout dungeons to dot com.
• 27:33
  Speaker 5: Come and see us this afternoon from four to six
• 27:35
  Speaker 5: and grab a candy bar.
• 27:36
  Speaker 3: Lots of month end deals today.
• 27:38
  Speaker 4: And see the salesman from nineteen seventy eight.
• 27:40
  Speaker 3: And next week we'll have the Barsville Art Association out
• 27:43
  Speaker 3: for their six by six event, which is cool. That
• 27:46
  Speaker 3: is cool, one of their first big fundraising events that
• 27:50
  Speaker 3: they've had. And you know, great great organization does so
• 27:53
  Speaker 3: much great stuff in our community. Oh Man. As always,
• 27:57
  Speaker 3: we're glad to help. And if you need something from us, anything, transportation,
• 28:03
  Speaker 3: just a good idea you want to chat chat about.
• 28:05
  Speaker 3: I love those inspirations and when you want to have
• 28:08
  Speaker 3: something to you want to get started. That's that's what
• 28:11
  Speaker 3: we'd like to do. Sparking something, sparking something.
• 28:15
  Speaker 4: There you go, Where can we find you.
• 28:17
  Speaker 3: We're at nineteen eleven Southeast Washington Boulevard or online at
• 28:21
  Speaker 3: Dungeustoyota dot com.
• 28:23
  Speaker 4: Very good, Hey guys, go out and take today.
• 28:25
  Speaker 3: Have a good Halloween, Thanks Tom, and happy Halloween. Let's
• 28:29
  Speaker 3: take a week.
• 28:30
  Speaker 4: Yeah, I made it myself. Help for mom and dad.
• 28:34
  Speaker 3: See all next week.
• 28:36
  Speaker 2: All right, you've been watching and listening to our Car
• 28:40
  Speaker 2: Talk program with the Dungeess Family of Autos right here
• 28:43
  Speaker 2: on K one