Latest / Identity at the Center / #299 - Unpacking Entra ID and DevOps with Microsoft Product Manager Merill Fernando
Transcript
- 0:00We are tweaking and fine tuning all of that and making them more
- 0:04efficient. So it's going to be something
- 0:06that's going to be like leveraged and used in a lot of
- 0:09contexts and. Yeah, it's a, it's a huge game
- 0:13changer for like every context. You know, I think about IGA and
- 0:18I think about a business user being able to create an access
- 0:23review ad hoc just by describing what they want to see in the
- 0:28results. Who has access to this certain
- 0:32role in my application and has used it within the past 60?
- 0:36Days. And then, oh, you know, Jim
- 0:39McDonald comes back. OK, tell me what Jim McDonald
- 0:43has done in my application over the past sixty days.
- 0:47I think you know, being able to query and quiz based on human,
- 0:54you know human language model so powerful.
- 0:57You had the voice. As long as it's accurate.
- 1:00Yeah, that's true, as long as he's not hallucinating.
- 1:08This is identity at the center if it has anything to do with
- 1:13IAM. This is the go to podcast now
- 1:17your host Jim McDonald and Jeff Stedman.
- 1:27Welcome to the Identity the Center Podcast.
- 1:29I'm Jeff, and that's Jim. Hey, Jim.
- 1:31Hey, Jeff, how are you? Not so bad yourself.
- 1:35Doing great. So on the last episode, I told
- 1:38you I was, I'm in Sturgis, SD for the Big Bike Rally, the
- 1:43world's biggest bike rally. And then I was going to see
- 1:46Jelly Roll in concert. Well, I saw him in concert on
- 1:51Tuesday. And Jeff, I've been to probably
- 1:54200 concerts in my life. No, no exaggeration.
- 1:58I go to 1015 concerts or music festivals a year and this has to
- 2:05be one of the best all time concerts I've been to.
- 2:09And and what I realized, it's kind of a weird realization, but
- 2:14what I realized was that concert technology has taken a major
- 2:21like hyper leap into the future. So behind him he had what I
- 2:28would call like a, a wide screen, like a like a huge
- 2:34television potentially it was being projected, I don't know.
- 2:37But the clarity of things as they're moving, as they're
- 2:41cutting in, you know, video of him live on stage with other
- 2:48things happening in the background.
- 2:51It, you know, you could render that on your computer screen,
- 2:54But to render that, you know, 100 by 100 is pretty amazing.
- 2:59And the other thing was it's like a A2 dimensional screen
- 3:04behind him, but it looked like it was 3D.
- 3:07He had like this skull that looked like it was hovering over
- 3:11the center of the stage. And it looked like like like
- 3:16lights were like, you know, going around it on the skull and
- 3:20man, it looks like 3 dimensional.
- 3:23It was blowing me away. So yes, he was performing.
- 3:26It was a great performance, but the tech was blowing me away.
- 3:28You know, I was like thinking, I wish Jeff was here to see this.
- 3:33It sounds pretty interesting. I I'll be honest, I don't know
- 3:35the first thing about Jelly rolls or than eating them so I
- 3:38have no idea what type of music it is or I don't know if I've
- 3:42ever heard a Jelly roll song. You definitely seen them.
- 3:46Isabel, 300 and 5400 lbs. He's got tattoos all over his
- 3:50face. He's definitely right in the
- 3:54center of pop culture, right? And it's kind of a mix between
- 3:58hip hop, rap and rock'n'roll and country music.
- 4:04Like he's got something going on that I wouldn't say there's
- 4:07anybody else who does exactly what he does.
- 4:10And then he's like a a Southern Baptist preacher.
- 4:13He gets in between his songs and he starts preaching to the crowd
- 4:16and getting people fired up, and he's a really cool guy.
- 4:21But his concert was just something else, and the
- 4:24technology was a big part of that.
- 4:26Well, you texted me a couple of pictures.
- 4:28It's kind of hard to see on on, you know, a small iPhone screen
- 4:31and probably didn't do it justice.
- 4:32But hey, I'm glad you had a good time.
- 4:36There's nothing quite like 5 music, I don't think, especially
- 4:39when it's a great performance. So good for you man.
- 4:43Yeah, yeah. And, you know, I just, I'm not
- 4:45having a great time. Concerts are great.
- 4:47Last night I was at another concert in between performers.
- 4:52They had this thing where people riding motorcycles between the
- 4:56crowd. Now they put like this caution
- 4:58tape, but it created a false sense of safety.
- 5:02I think, 'cause these guys are riding, you know, 800 LB
- 5:05motorcycles fast and doing wheelies and burnouts and stuff.
- 5:09I thinking all it takes is for them to slip, mess up and you
- 5:14get hit by one of those motorcycles.
- 5:16Man, you are. You're dead on arrival.
- 5:20So you got that going for you, you got good music and then the
- 5:23the potential death by motorcycle.
- 5:25Good music and I survived so well.
- 5:28Good. Well, it sounds like you're
- 5:30having a good time. You're traveling.
- 5:31I'm in another hotel courtesy of our day jobs.
- 5:36So I'm in. Where am I?
- 5:38Where am I right now? Minneapolis.
- 5:40You're always in Minneapolis, OR.
- 5:41New York I am. I'm up here quite a bit.
- 5:44Weather is absolutely perfect today, I want to say like felt
- 5:49like 72°. I went out for lunch, met
- 5:53somebody, had, you know, had lunch with them wearing, you
- 5:56know, I'm shorts and AT shirt at this point, so perfect weather.
- 6:00But now I and I head to Dallas tomorrow for the surprise
- 6:03birthday party that we talked about in our last episode.
- 6:06So right. Yes, and we will be explaining
- 6:08the surprise by doing this episode because it's going to.
- 6:13Be a couple weeks out at this point.
- 6:14Yeah, yeah, yeah. So I'm officially on PTO.
- 6:18It's the first time since I guess December that I've been on
- 6:21PTO for a day or two. You're a December PTO guy.
- 6:26You save it all up until the end.
- 6:29Yeah. I mean, nobody does anything
- 6:31anyway between like Christmas and New Year's kind of roughly
- 6:34in that area. So there's it's easier to take
- 6:37that time off and not have quite the backlog when you get back
- 6:41into work. Yes.
- 6:42So in our last episode we talked about RFPs.
- 6:45And one thing that we should have mentioned is don't issue
- 6:48your RFP and make the response due on January 2nd or third
- 6:52because that means that some poor unfortunate soul is going
- 6:56to have to work on that thing for the last two weeks of the
- 6:59year. What do you mean some porn?
- 7:01That's that's us. We're the poor unfortunate soul.
- 7:03I'm the poor unfortunate. Soul, you're the poor
- 7:06unfortunate soul trying to get that done with people who are
- 7:09all on vacation. See, now that's a sneaky play.
- 7:12If you're doing an RFP like that, that is all that.
- 7:15That raises suspicions that you're not really open to an
- 7:19RFP. You're trying to, you know, get
- 7:22someone in and hope that you get few respondents or fewer
- 7:26respondents and make it easier for a preferred vendor or
- 7:29something like that that stands wrong or right.
- 7:30Just saying. That's what I would do if I were
- 7:33the customer issues and I had a preferred vendor.
- 7:35Yeah. All right.
- 7:36Let's talk conferences because we actually have three
- 7:39conferences to talk about because we have a new discount
- 7:42code for one coming up. Let's start with Identity Week.
- 7:46You and I are going to be at Identity Week America, September
- 7:4911th and 12th. If you use code IDAC 30, you get
- 7:5330% off your registration. That code also works for the
- 7:56Asia Conference taking place in Singapore October 22nd, 23rd.
- 8:02I'm going to be hosting some sort of panel there with a bunch
- 8:05of really smart people and just trying to generally keep up with
- 8:07them. And you and I will be doing
- 8:09podcast things there. So hopefully people come out and
- 8:11say hello and show support doesn't cost you anything to use
- 8:14the code. We don't get anything other than
- 8:16just hey, you know, we were we were able to refer people to to
- 8:18come out there and and join us. What else?
- 8:21We got authenticate conference that is also coming up sooner
- 8:24than sooner than we probably wish it were because we have so
- 8:29much to do for it. But that's October 14th and 16th
- 8:32in Carlsbad, CA. If you use the code IDAC 15, you
- 8:35get 15% off your registration and the early bird I believe is
- 8:39ending soon, September 9th. So depending on when you listen
- 8:42to this, hopefully you have stacked discounts at that point.
- 8:47If not, still use the code get 15% off and then the new one you
- 8:51want to talk about Sempress. Yeah.
- 8:53So the SEMPRESS conference is called the HIP Conference.
- 8:56It's going to be a very hip conference.
- 8:59That stands for Hybrid Identity Protection.
- 9:02And we got a discount code for that as well, IDAC POD, IDACPODI
- 9:10get you 20% off. That conference is in a very
- 9:14cool city, New Orleans, and it takes place from November 13th
- 9:20through 14th. Yeah, yeah, I'm excited.
- 9:24So anybody out there who's listening, who's, you know, you
- 9:27have a conference and you want to issue a discount code, here's
- 9:31the requirement. IDAC podcast only issues only
- 9:35tells our listeners about the best conference or discount
- 9:39code. So if you come in, you give us a
- 9:4115% discount code and you give somebody else a 20%, you get
- 9:45blacklisted. We'll never mention any
- 9:47confidence again. Ain't happening.
- 9:49That conference is dead to me. Exactly.
- 9:52So guys, when we give a a conference code, we always make
- 9:56sure that it's the best one available.
- 9:58Otherwise we're not going to talk it up.
- 10:00So the three that we gave today are the best available for those
- 10:05conferences. Anybody out there who's got a
- 10:07conference that's in the identity space, there's got to
- 10:09be identity related and wants to do the same or security?
- 10:12Infosec is fine I think if there's related.
- 10:15Areas, yeah. It can't be comic, comic
- 10:18conference or whatever. Hey, I like Comic Con.
- 10:21I'll go to Comic Con. If Comic Con wants to sponsor
- 10:23and like bring us out there and do a discount code.
- 10:26I will not say no to that. I'm just saying.
- 10:28All right. If we get to go out to Comic
- 10:30Con, then I guess I'll I'll soften up.
- 10:32I was looking for a for some kind of conference we won't do.
- 10:37But you're right, there's probably very few that we
- 10:39wouldn't, we wouldn't at least show up if we can get if we can
- 10:42get on in there for free and they want the podcast, all
- 10:46right. Can you imagine?
- 10:48I died at the center at something like Comic Con?
- 10:51I mean, I know you and I are nerds, and, you know, that's
- 10:53geek culture and I'm all about it.
- 10:55But I think most people are like, who the heck are these
- 10:57guys? Yeah.
- 10:59Oh yeah, for sure. Absolutely.
- 11:02Let's let's get going with today's show.
- 11:05We are joined by Meryl Fernando. He's the product manager.
- 11:09He's a product manager, I should say at Microsoft, joining us all
- 11:12the way from Melbourne, Australia.
- 11:14Welcome to the show, Meryl. Hey, hey, Jeff.
- 11:17Hey, Jim. I'm super excited to be here
- 11:20joining all of you to talk all things identity.
- 11:23It's my passion these days. Well, you're amongst friends
- 11:27because this is what we do here. Real quickly though, what do you
- 11:30think of like, identity at the center, being at like Comic Con
- 11:34or something like that? How do you think that would fly?
- 11:38I'm sure my kids will roll their eyes.
- 11:45Yeah, would would be exciting though.
- 11:49That would be the ultimate crossover.
- 11:50How about that? All right, let's let's talk a
- 11:52little bit about your identity background.
- 11:53How did you get into the world of identity?
- 11:55Is it something that you chose or did it choose you?
- 11:58It actually chose me. I'm relatively new to identity.
- 12:03I'm I just came into the identity space when I was like
- 12:07in my 40s. So it's never too late to come
- 12:10into identity, I would say. And it's been an amazing,
- 12:14awesome community. I've built like a great
- 12:18friendships with folks from across the globe, from Germany
- 12:22to the US to like all parts, all corners of the world in in this
- 12:28space. And everyone is friendly, always
- 12:31excited to learn new things and always excited to share new
- 12:35things as well. And everyone tries to just build
- 12:38up the community. So that that's the thing that I
- 12:40really love about the whole identity space.
- 12:45And it's at the centre of everything.
- 12:47So it's an app name as well for the podcast?
- 12:53Well, it's a good thing I trademarked it so long ago.
- 12:57Let's talk about your recent journey, right?
- 13:00You said you're recent into IM. What were you doing before IM?
- 13:03And then what caused you to switch?
- 13:05Or was it just like, oh, all of a sudden I'm an IM?
- 13:08Or was it something you consciously?
- 13:09Sought out, yeah. So when I first started like way
- 13:14back when I was really young and this was when NT was just coming
- 13:19out with the, the whole idea of the Active Directory, I was
- 13:26reading this whole empty book and I was just falling asleep
- 13:29reading it after I couldn't just go past the 1st 5 pages.
- 13:34So then I knew like, no, this is not my passion, but I really
- 13:37loved dev like writing, building things, creating things.
- 13:41And so I just went down the, the dev path building applications,
- 13:47it used to be Windows apps, then web apps and then like things
- 13:51like SharePoint and all of that. So that's what I've been doing
- 13:55all throughout my career, like being a solution architect.
- 13:59I really love solving problems and you know, building things
- 14:04for folks. And it's sort of you, you get to
- 14:06create new things. And that's what I really like
- 14:08the whole creativity that's involved in in that.
- 14:12So security identity were like the last things on my on my
- 14:16mind, but I just accidentally fell into the role of leading
- 14:21the whole Microsoft 365 team at one of the largest companies in
- 14:27in Australia, like my previous loan at at Telstra.
- 14:30And that's when I saw this new cloud scale as your AD at that
- 14:37time in Tri D and it was very different to the on Prem AD
- 14:41world where you, you know, the slightest sneeze and you could
- 14:45bring down the AD environment and like they were always on
- 14:48pins. They had been set for managing
- 14:50it. And then I saw this cloud scale
- 14:53as UAD, which, you know, you could throw call APIs into it.
- 14:57It would never go down. It had resilience built into it.
- 15:00And I was like, this is the future.
- 15:02And so I started playing around with it and just accidentally
- 15:07fell into the whole security thing.
- 15:10And then I, my manager at Microsoft who hired me in, he
- 15:17just called me once and said, this is role.
- 15:21Are you interested? And I like, I was like, what
- 15:24would someone do? Like it's just a login page.
- 15:26Like what's, what's the amount of work that you can have in
- 15:29identity? Because coming from a dev
- 15:31background, it's, it's sort of something you always want to
- 15:34just get out of the way. It's just a login page.
- 15:36You just do that because you're focused on building whatever the
- 15:40solution that you're working on. And yeah, so now the joke's on
- 15:43me. I'm doing all identity now and
- 15:46not their stuff. But yeah, it's never too late.
- 15:49I would say to come into identity and folks from
- 15:53different backgrounds and walks of life, we can bring in a lot
- 15:57of knowledge and experience into the space.
- 16:01So it it, it sort of helps, you know, from, from all different
- 16:05aspects. So I'm learning lots of new
- 16:08things and one of my passions is sharing that.
- 16:11And I feel because I, I've not grown in identity, like the way
- 16:17I talk about things is in simple layman term, like I don't even
- 16:21know, you know, the, the complex words for these things.
- 16:24So it sort of helped me connect with all the lots of the other
- 16:27folks are coming into identity, maybe when they don't even
- 16:31realise they're in identity. But you just accidentally fall
- 16:34into that floor, right? You might be doing firewall
- 16:37rules and things in the past and now you're like creating
- 16:40conditional access policies and thinking how identity and
- 16:44networking, all of that flowing together.
- 16:46So yeah, like I would say it's, it's a very coming space usually
- 16:52just for me. Identity found me and I've never
- 16:56been the happiest than I've been like right now I tell everyone
- 17:01like, look, I feel like I'm retired, like I love what I'm
- 17:04doing and I get paid for it and there's there's absolutely no
- 17:09stress and I love to come and talk about things about identity
- 17:13with work. So yeah, I'm, I'm enjoying life
- 17:17and enjoying work at working at Microsoft.
- 17:20Well, that's great. It's, it's, I always find
- 17:21interesting you talk about people's backgrounds because I
- 17:23think a lot of people think that identity is a technical role or
- 17:28technical job. And that might be true.
- 17:30There are certainly roles with an identity that are technical.
- 17:32There's a lot of roles that aren't right.
- 17:34They're more focused on the business or communications.
- 17:36You mentioned, you know, really kind of speaking plain English,
- 17:40right to people to explaining it.
- 17:41I feel like sometimes there should be in your Duolingo app
- 17:45or Google Translate, while the option should be identity to
- 17:48English, right? Or whatever your neighbor
- 17:50language is, because we get stuck in this world of acronyms.
- 17:54And, you know, if you're talking with other people who are fluent
- 17:57in identity, that's one thing. But we have to be able to
- 18:00communicate this stuff to, you know, real people who aren't,
- 18:03you know, identity people. And that art of communication
- 18:06and being able to translate is, is sorely needed.
- 18:09I find a lot of organizations really struggle with, you know,
- 18:12being able to articulate in a in a way that makes sense for
- 18:15people like, oh, we're going to introduce SAML.
- 18:19Cool. What does that mean?
- 18:21You know, what does that mean to the end user?
- 18:23They don't care, they go. You mentioned the working log on
- 18:25boxes. Remember how you have like 50
- 18:27different log on boxes? Well, guess what, What if
- 18:29there's only one and they all work the same and you had a very
- 18:31consistent experience. Would that make sense?
- 18:34Oh, OK, that makes sense. Let's do that.
- 18:38You are now a product manager with Microsoft.
- 18:42I guess. Talk me through what does that
- 18:44mean? What does a product manager at
- 18:46Microsoft mean for a role perspective?
- 18:49Talk to you about your day-to-day and and and how that
- 18:51works. Yes, yeah.
- 18:53So the team that I'm in is called the customer experience
- 18:56Product manager. And my team sort of like a
- 19:00global team, we spread out across the globe from folks in
- 19:04the UK, in Germany, in Japan, Singapore and like all across
- 19:10the globe. We do have the feature PMS who
- 19:15actually build out, write the specs, meet with customers and
- 19:20or it could be standards related stuff that they're working on.
- 19:24So they focus on the specific feature that they're building
- 19:28and like how it ties in with the rest of the, the capabilities
- 19:32that intro has. So it's sort of like the, I try
- 19:36to think of it as like there are three parts to the whole story.
- 19:39So we have the engineering leads and the teams that actually are
- 19:42the like the brains of it and who write the code, make sure it
- 19:46all fits in with the overall architecture and it's built run
- 19:49at cloud scale. We have like billions of sign
- 19:52insurance happening, trillions of signals coming in every
- 19:56single day. So they think of all of that.
- 20:00We have the feature PMS to write the specs and they ask for
- 20:03feedback from everyone. And we, I, I work with a few
- 20:07large customers over here in Australia and we sort of give
- 20:11our feedback into like when there are specs written early
- 20:15feedback into sharing of, of, you know, the reviews of the
- 20:19specs. And have you thought about this?
- 20:21Have you thought about how something happens in Australia,
- 20:25like the various government rules or the different
- 20:28challenges we have in in different countries and the
- 20:32enterprise customers have different needs as well.
- 20:35Things work in one way which might be very different to other
- 20:39countries. For example, in Australia we
- 20:40have this whole idea of contractors and contracting.
- 20:43So in any organization you might find like maybe sometimes even
- 20:47half or more might be contractors who are working, you
- 20:51know, from other companies and you'd have the full timers being
- 20:56like a smaller percentage. So which is very interesting.
- 20:59Different dynamic, right? Like that not everyone has a
- 21:02work laptop from same company. They might be bringing their own
- 21:05laptops. And when you build the product,
- 21:07you need to make sure that you don't make assumptions about how
- 21:11it might be in, you know, different countries and so on.
- 21:14So giving that sort of customer specific feedback into those
- 21:20reviews. And we also connect the feature
- 21:23PMS with the different customers.
- 21:24So we usually measure a lot at Microsoft with everything.
- 21:29And we also speak a lot with customers and hear what they're
- 21:33saying, hear their feedback. And we run these things called
- 21:38private previews. So before the world sees
- 21:40anything, we basically work a lot with those, some of the key
- 21:45very large customers and also the smaller customers to hear
- 21:49their feedback on a new feature that we're building.
- 21:52And that's how we make sure that we are building the right thing,
- 21:56that it's something that customers want and it's not
- 22:00something, you know, that that would be where we would need to
- 22:03go back and rework a lot of things.
- 22:06So we have these two different rings of releases called the
- 22:09private previews. It's all done under NDA, so they
- 22:13won't really share about it externally, but they do guide us
- 22:16quite a lot. And then we get to the public
- 22:18preview stage where we share it with everyone, but it's still in
- 22:21a state where we can make changes.
- 22:23The APIs can change, the feature itself can change.
- 22:26Sometimes it gets to that stage and we realise we need to go
- 22:29back to the drawing board. It happens, but it very rarely.
- 22:33And then after it's baked in, that's when we hit this phase
- 22:38called general availability and it becomes fully supported and
- 22:41usable. So, yeah, so my day job is spent
- 22:44on work, part of it with customers hearing their
- 22:50challenges about features that we already have and then feeding
- 22:53that into what they're doing. Then the other part is spending
- 22:58time on the internals that we are building on new features and
- 23:02capabilities and, and then also working and sharing on docs and
- 23:08you know, the external documentation and things.
- 23:11And each of us have the special sort of area we specialize in
- 23:16and different things that we do. But yeah, that's sort of like
- 23:20how we build stuff at Microsoft in the identity space.
- 23:25One of our leaders, the leadership team is resolved was
- 23:30we want to make and try the sort of the most connect customer
- 23:33connected product at Microsoft. And so it speaks volumes to like
- 23:38my role and like the number of people we have who are like
- 23:42being with customers and driving that feedback into the product.
- 23:46So yeah. I'm sorry, I thought you were.
- 23:49No, I don't know. You know, I think that, well,
- 23:54your job title is product Manager, but if I was to come up
- 23:58with a title for you, it would be developer advocate, right?
- 24:02This is such an area of passion for you.
- 24:05You said your background was development Entra ID.
- 24:08You're you're kind of looking at Entra ID through the lens of a
- 24:12developer, right? We all have whatever our
- 24:14background is, we can, we all have a place in identity, but we
- 24:18all come to it with a perspective based on where we
- 24:21come from. So that's an area of passion for
- 24:25you, right, Is really trying to look at the entry ID platform
- 24:29from that developer perspective and make sure that as the
- 24:34product continues to evolve, it evolves so that developers want
- 24:38to work with it. Is that right?
- 24:40Yes, absolutely that it's developer friendly and developer
- 24:441st and and also like for me it's I'm an admin, but I want to
- 24:49manage it through code like DevOps and like it's because we
- 24:54are sort of the gateway, right. Like Entra, the name is you're
- 24:57entering in because you're going into the different application,
- 25:02whatever it is that you're going to access.
- 25:04And like the security of what we do is really important.
- 25:10And I want to bring that maturity from the dev OPS and
- 25:14the dev world into the identity and the security space so that
- 25:19you're not just relying on click, click OPS, you click
- 25:22things and then you have the configuration.
- 25:25But you want to have that in code so it can be audited and
- 25:29you know who changed what when and see all of that work, work
- 25:35together, put together. Yeah, that's one of my passions.
- 25:38And what like what I feel I'm bringing into the into the
- 25:41identity space? Yeah, it's really cool.
- 25:45I'm trying to wrap my brain around, So what is the scope of
- 25:51DevOps when it comes to Entra? Because I think a lot of
- 25:54platforms that scope is, you know, rather than click OPS for
- 26:00migrating configurations that were maybe tested in an earlier
- 26:04environment and pushing those to production and you know, kind of
- 26:09a package way or in a more predictable way, you're not
- 26:12going to forget a configuration etcetera.
- 26:15Is that kind of the scope or is it much more than that?
- 26:18It's much more that. So Dev OPS includes a lot of
- 26:21different things. Testing is a big part.
- 26:23So right now I've been working with some folks in the open
- 26:27source world on a product that will help you, a framework that
- 26:33will help you write tests for your configuration.
- 26:36Because a lot of the times we like there's this, the Microsoft
- 26:39threat Defence report that said 9095% large amount of the, the
- 26:46attacks that we've seen or they, they resulted because of some
- 26:50misconfiguration, right? So it was not turned on.
- 26:54Some sort of security issue happened because the admins
- 26:58hadn't configured it properly. And I've seen this happen with
- 27:01some of my customers as well. Like they thought they had one
- 27:04setting, but then over the course something had changed and
- 27:08no one realized that it had changed.
- 27:11And maybe they didn't think about the bigger picture of when
- 27:14they were making that change. So you end up in a like in your
- 27:19mind, you have this setting and this config, but in reality,
- 27:24it's not that. And it's, it's allowing folks to
- 27:27come in to your tenant. Maybe, you know, a simple thing
- 27:31like one customer had a policy that said anyone who's coming in
- 27:35as a guest or an external identity should be signing out
- 27:39every single day, like their sessions should be killed.
- 27:42They shouldn't be allowed to come in with that same token the
- 27:45next day because you don't know what endpoint they're coming
- 27:48from, right? So the token could have been
- 27:50stolen and, you know, you could be a different actor.
- 27:53You can't enforce compliant device policies on them.
- 27:58But what happened was somebody went and changed the group that
- 28:01was scoping all the guests. So they didn't change the actual
- 28:05policy itself. They made a change to the group,
- 28:07the rules for the dynamic group, and suddenly the policy was
- 28:10there, but it was like not doing anything.
- 28:12And all those guests, their sessions were like long lived,
- 28:15like for months on end. They had access.
- 28:18No one prompted them to sign in. And so you could end up with
- 28:23something like that. So one of the things I want to
- 28:26introduce with DevOps is to be able to have like regression
- 28:29tests for your config and setting.
- 28:32We are not going to go and sit and look at it right.
- 28:34So when you introduce a new change, how do you write a small
- 28:37test for it in in the in the dev world, we used we write test in
- 28:42Python in like you have pester J unit and all of that.
- 28:46So how do you write a test that checks those settings?
- 28:51And then you can be having like overtime, hundreds of tests and
- 28:55they can be running every day. So the moment something changes,
- 28:57you know, hey, my someone changed the security policy, but
- 29:02they could be, you know, someone inadvertently doing it or it
- 29:05could be some real threat that, you know, could have changed.
- 29:09And do you, you might need to go and re like update your test if
- 29:13it's a valid change or not. So that that told DevOps
- 29:17practice and bringing that rigor to the identity space is one of
- 29:21my passions. So, so it's really a mile wide,
- 29:25you know, in terms of the the scope, but I did want to hone in
- 29:30a little bit on that. So I was setting setting up an
- 29:33angler. I was hopeful that you're going
- 29:34to say, Jim, that's exactly what it is because I would something
- 29:39I see with my clients all the time is a great, a great
- 29:47variance in terms of how they do pre production and testing.
- 29:52And I will say when I see the most, even in larger
- 29:55organizations that are, and in some cases maybe it's more in
- 30:01large organizations where they have some type of QA version of
- 30:07ENTRA or Active Directory, but it's a far cry from a copy of
- 30:13production, OK. And so they can't do you know,
- 30:18So say you're rolling out an IGA system or some other identity
- 30:23tool. When you get to the QA version
- 30:27of your identity tool, you're not interfacing with the QA
- 30:33Active Directory or Enter ID because it's so far from
- 30:36production as to be almost useless.
- 30:40And I guess the the the question I have for you is where does
- 30:45Microsoft stand in terms of best practice or kind of advice to to
- 30:52your customers in terms of what, where should they be on the QA
- 30:58spectrum? Should they be using production
- 31:00for QA or should they have AQA environment and how closely does
- 31:04it need to match production? Yes, and that's one of the
- 31:08things about being working at Microsoft out with customers we
- 31:11work with are so vast, right. You will have the small mom and
- 31:14pop shops having Microsoft tenant and they're like the two
- 31:18or three people in that with their mail mailbox and they have
- 31:22access to that. And then we have these large
- 31:24enterprises which might have like half a million users in the
- 31:28tenant, like an entire nation of school students, like signing
- 31:35into like one tenant with millions of users in there.
- 31:39So it, it varies quite a lot in terms of our audience.
- 31:42It's very hard for us to say like this is the one way go and
- 31:46do it. So we, we give a lot of guidance
- 31:48and it all boils down to the maturity of each organization
- 31:53and how much they focus on the, the, the, the security and you
- 31:59know what pains they go through and then they realise, OK, we
- 32:01need to do this. In the past where I've worked
- 32:05before, it's, you always need to have a dev test pro tenant.
- 32:10And it depends on who gets to work in those spaces, right?
- 32:14Like there are things in, in the Entra tenant that are like
- 32:17tenant level specific settings. So you can't really test them
- 32:21anywhere else other than in a different tenant, right?
- 32:24You can't change like the core conditional access policies or
- 32:28you know the authentication methods for some of the signing
- 32:30into the tenant. You can play around with those
- 32:34in the production environment. You might, if you like, you
- 32:37know, block out fighter two keys, you put the wrong a GUID,
- 32:40then say block these. You might not allow anyone to
- 32:43sign into the tenant. Even the admin themselves might
- 32:46get locked out. Yeah.
- 32:49Yeah, yourself, right, which we've we've learnt in the last
- 32:53few weeks you know how it you can basically block everyone out
- 32:59and as the identity person, it's your responsibility, right like
- 33:02you are, you're not wanting to do any changes that could, you
- 33:06know, impact the entire org and no one can do their work for the
- 33:09day and you lose 1,000,000 as a result of, you know that action.
- 33:15So if for those sorts of things you would ideally want to, you
- 33:20would want to have a different tenant, at least one or two,
- 33:24like a dev test prod. I've shared, I'll share on the
- 33:27link in maybe the notes you can share like model that we have
- 33:32for dev OPS to have dev test prod behind the dev environment.
- 33:35You do a lot of innovative changes, try new things.
- 33:39The public preview features that I spoke about, you would try
- 33:43them on like right now pass keys are in public preview phase in
- 33:48enter ID. So that's where you would be
- 33:49trying out these new arc methods and different conflict to see
- 33:53how things work. You might not be trying it out
- 33:56in prod right now, right? Some of those public preview
- 34:00features and then as those features get into GA or you're
- 34:05pushing out a new change, that's when you would, you know, move
- 34:09those changes out into, you know, your pre production and
- 34:13then into the actual production environment.
- 34:16So you depending on the type of change, you can do that.
- 34:20But when it comes to things like governance and packages and
- 34:25access to things, it's again a hard thing, right?
- 34:27Like you ideally, if you in an ideal world, you would have like
- 34:31a sales force environment for production, you'd also have a
- 34:34sales force environment for, you know, the like your development
- 34:38or pre production. But you might not always have
- 34:41the luxury of having two versions of every single app in
- 34:46your organization. So you would try to make the
- 34:49best of what you can, or at least you know, the core big
- 34:53applications like your HR application, like those, the
- 34:57things that provision identity through and so on.
- 35:00You would ideally want to have, you know, the depth test and
- 35:04prod instances of those because those are things you cannot just
- 35:09change in production immediately, right?
- 35:11You need to test them through those changes.
- 35:15Yeah, definitely. And I've always, you know,
- 35:17that's one thing I've found frustrating is I think a lot of
- 35:22SAS platforms and applications now, they just say you get a
- 35:27production and a sandbox. And what is the sandbox sandbox?
- 35:32QA is a dev. I need more predictability.
- 35:37It's always been like a a point for me, but that's another topic
- 35:42for another day. I guess one last thing in this
- 35:45DevOps area is, you know, all the attention in the world right
- 35:50now seems to be on machine IDs and the importance of machine
- 35:54IDs. And when it comes to DevOps, I
- 35:57mean, it's a major consumer of machine IDs.
- 36:01What are some of your perspectives there when it comes
- 36:03to machine IDs? Yeah, so non human identities,
- 36:07they're very powerful and it's a wave.
- 36:11A lot of attackers get into environments because you leave
- 36:14your secrets lying around emailing them to people.
- 36:18And when the attackers get access to the e-mail, they can
- 36:21then access, you know, the secrets or you check it into
- 36:25GitHub accidentally. And those things live forever,
- 36:29right, Unless you know how to go in and prune them out.
- 36:34Even if you delete the file and do a new commit, it's still
- 36:36there in history and people can get to those secrets and you
- 36:40know, having hygiene around rotating it.
- 36:42So I really love the whole identity industry moving and
- 36:47working cross across the board, coming up with the standards and
- 36:51like we have the identity workload identity Federation now
- 36:55where you can use completely possible as identities in AWS
- 37:00and Azure and work across the different clouds without any
- 37:05secrets or certificates involved.
- 37:08You don't need to worry then about rotation.
- 37:10So those are the things I think we as an industry need to move
- 37:15towards getting rid of all these secrets and certificates and
- 37:19moving to more using the platform and those signals.
- 37:23But then that opens up a new channel, right?
- 37:25Like someone can add in a new identity and if you're not
- 37:29carefully monitoring who added that in, now suddenly someone
- 37:32has standing access to whatever that service principal can do.
- 37:36And when you do dev OPS, you usually give a lot of
- 37:38permissions to these service principal because they need to
- 37:41go in and maybe configure your key policies, security settings
- 37:46in the tenant. So you need a lot of monitoring
- 37:49and visibility into what is happening with that identity.
- 37:54What API is it calling? Is it suddenly doing something
- 37:57different from what it was supposed to be doing?
- 38:00So it is becoming like you're, you're fixing one thing, but
- 38:04then there are other aspects now that you need to worry about.
- 38:07So you get rid of certificates and secrets and move away from
- 38:11them. But then you need to start
- 38:13thinking of how you manage these identities.
- 38:16Do you have a good list of, you know, all the identities in your
- 38:20in your tenant and what do, what are the permissions they have?
- 38:24What do they do? And just like we review
- 38:28governance for humans, we need to review these non human
- 38:31identities as well, right? Like does this, is this app
- 38:35still being used? Is this script still being used?
- 38:38Does it need this permission? Usually what happens is someone
- 38:41that's a big migration project and they create these identities
- 38:45and they do all and they have a lot of permissions, right?
- 38:47Because they're creating, moving mailboxes, creating packages and
- 38:52and so on. And then the project always runs
- 38:55over time, right? It, it goes over and no one does
- 38:59the cleaner. So you have these really
- 39:01powerful identities that suddenly have, they can read
- 39:03everyone's emails and no one did the work to finish, close off
- 39:07the project and remove the identity.
- 39:09So in entry, we, we've been working on adding access reviews
- 39:14for machine identities and making sure there's an owner who
- 39:18actually comes in and says, yes, I still need this identity, it
- 39:22still needs this permission. And they close it off and like,
- 39:26you know, have the governance in place for those.
- 39:28So yeah, it's it's really important.
- 39:31Yeah, that's always doing. My perspective is that it always
- 39:34eventually boils back down to some human being saying whether
- 39:38or not this non human account. Should.
- 39:41Be or should not be. So yeah, it's a big problem to
- 39:46solve and I'm glad this industry is paying attention to it,
- 39:50probably more now than ever. Just a point of clarification,
- 39:54you mentioned service principles.
- 39:56What are service? Principles, sorry.
- 39:58So it's Microsoft terminology. So we have these user
- 40:02principles, users, user accounts and in in when we were in on
- 40:07Prem AD, we basically took the same user identity with the
- 40:10username and password and we use that for automation as well.
- 40:15So when we moved to the cloud and intra.
- 40:19We didn't want to take that approach at Microsoft, so we
- 40:22actually wanted to treat this separately as non human entities
- 40:28and we gave it a name as a service principal.
- 40:30So you have the user principle where the authentication method,
- 40:34you do an interactive sign in and it's what you see in the
- 40:37login screen and people sign in in interview also have the
- 40:41service principles, which is only meant for non human
- 40:45identities. They call into APIs and there's
- 40:49a different permission model that you have, right?
- 40:52Just you don't give it like a global admin or an overall use
- 40:56admin role. It needs to be very explicit
- 40:59based on what like you know, this, it can only read people's
- 41:04mailboxes, so you can scope it down.
- 41:06And so the permission model and how you manage it is different
- 41:09between user and service. The, we've been on a journey for
- 41:14a while educating our vendors and all of them to move to this
- 41:18whole model of using service principles.
- 41:21But a lot of people, a lot of devs, unfortunately, from the
- 41:25field that I come in, they take the easiest way, right?
- 41:27Give me a username and a password, and then I just
- 41:30automate with that. But a big change that Microsoft
- 41:35is rolling out is enforcing MFA for all user principles for
- 41:38Azure. So that as we speak right now,
- 41:41there's this roll out that's happening.
- 41:43We've told everyone that we're going to enforce.
- 41:45There's no way for them to turn it off.
- 41:47It's going to be enforced. So guess what?
- 41:49A lot of the vendors, others who did this shortcut of using user
- 41:53identities for their automation and their applications, now they
- 41:58will need to fix those to use service principles, you know,
- 42:01the right way of doing it, instead of using the user
- 42:04identities because you won't be able to bypass the MFA for
- 42:09those. Yeah.
- 42:11That's cool, that's cool. I really love that.
- 42:15So that that's a topic we could go on for many more hours, but
- 42:20that's not the format of our podcast.
- 42:22So one area that Jeff and I are passionate about, and since we
- 42:27have you here on the hot seat, we're going to ask you about it,
- 42:31is identity governance and administration.
- 42:34And it's something that Microsoft has teased, I think,
- 42:38for a long time. So we want to understand what is
- 42:41the current state of IGA for Microsoft and what can we kind
- 42:46of expect to see here in the not too distant future?
- 42:49Yes. So IGA with Microsoft has been
- 42:53growing up. It was just part of Intra before
- 42:58and last year we announced Microsoft Intra ID governance as
- 43:03it's own product. So it's it's not just part of
- 43:07intra part of AD that you get it's it's stand alone product.
- 43:11So it's matured quite a lot and that's why we now have it as
- 43:15it's as it's own thing. And there is something that you
- 43:19would acquire separately to what you get with Microsoft 365 and
- 43:24identity. So it is growing up and we've
- 43:27added ton of new features from life cycle governance to
- 43:32managing identities in different applications.
- 43:35There's work we've been doing on the provisioning and opening out
- 43:40how you could provision. We wanted to get it right.
- 43:43So initially we worked with just a few cloud providers like work
- 43:48day etcetera to provision identities directly into enter
- 43:52ID. What we're really doing is we're
- 43:55looking into the future. So when we're building at
- 43:58Microsoft, it's always looking into the future of where things
- 44:01are going to be. And so our initial vision was
- 44:04working with all these cloud HR vendors.
- 44:07And the world eventually now is moving, right?
- 44:09You will see. And you would have been seeing
- 44:11it first hand, right? Like all of the HR systems are
- 44:14being revamped and people are moving to the cloud.
- 44:17And we wanted to make all of them work in a cloud native way.
- 44:20Like there's no point bringing identities back to on Prem and
- 44:23then syncing them up again into the cloud when those HR system
- 44:28can directly talk to your identity provider and provision
- 44:31identities and they can then do things in real time, right?
- 44:34So when someone is let go or they change roles within minutes
- 44:39of the change when it should trigger, it can then be pushed
- 44:43into the identity provider in the cloud.
- 44:45And that can then control all the, you know, the access
- 44:48packages they need, the birthright access and things
- 44:50like that. So our focus has been building
- 44:52on those fundamentals to get all those things right.
- 44:56That was the initial focus. But now we are starting to focus
- 45:01on like the overall workflows and we've added the life cycle
- 45:07workflow capabilities. But one of the key things that
- 45:10Microsoft does and as I mentioned too, right, like we
- 45:12have customers from various scales, right?
- 45:15Like folks might have 10 users, 100 users, which is and there
- 45:20will be like millions of customers like that.
- 45:23And then we go to the larger enterprises.
- 45:26So we want to build a product that will actually work for a
- 45:29wide range of these folks and for people who might not have
- 45:33the luxury of having an IAM consultant come in and set
- 45:37things up. So we'd worked a lot on
- 45:40simplifying the experience of creating this service,
- 45:43catalogues of applications and having maybe someone in the chat
- 45:48team itself defining what the packages are for them.
- 45:51So our goal has been to make it widely usable by like, you know,
- 45:57larger scope of users and which is overall good for the overall
- 46:01industry, right? Like it's not something that
- 46:03only enterprises and folks who can afford it, who would be
- 46:07doing it. We are bringing more people into
- 46:09this more model of you really need to have governance and
- 46:13least privilege. You know, the old school way
- 46:15off, you get VPN and you sign in and you suddenly have access to
- 46:19all the servers and the SharePoint sites and the teams
- 46:23and the groups without any governance on it.
- 46:26We want to change that. And so it takes a different sort
- 46:29of approach to make it accessible to all of all of
- 46:35those folks who are not really IAM experts to be able to go in
- 46:38and say, OK, oh, I understand this.
- 46:41I just need to set some of these in a simple way and be able to
- 46:44get that going. So that's sort of the
- 46:47foundations fundamentals we've been doing, but now we are
- 46:51focusing on the enterprise and bringing all of the enterprise
- 46:54capabilities as well into government.
- 46:57So yes, it's a journey. We are still like getting to
- 47:01that point, but we also want to bring in a new way of thinking
- 47:05like we don't want this to be very complex where you need an
- 47:08army of people and a three-year project to roll out identity,
- 47:13you know, and do it right. So we want to democratise that
- 47:18Microsoft. It's great to hear that it's
- 47:21opening up because I think, you know, historically one of the
- 47:24challenges has been, well, Microsoft products work great
- 47:28for Microsoft things, but once you fall outside of Microsoft,
- 47:31it struggles a little bit. I think open standards
- 47:33definitely helps with that, right?
- 47:34We see the turn around with entry supporting, you know, open
- 47:37standards and not just proprietary or custom things,
- 47:40which is great. I find that there's still a lot
- 47:43of companies that are not yet fully cloud.
- 47:46And so we're in this weird hybrid state where we've been
- 47:50for a while. I'm anticipating we'll be for a
- 47:52while. And so, you know, how do I
- 47:55leverage something like Entra IGA capabilities when I have on
- 48:00premise applications that may or may not be Microsoft?
- 48:05I have cloud applications that may or may not be Microsoft,
- 48:09right? I mean, you've got things all
- 48:10kind of all over the place. Is there, I guess, is there a
- 48:14plan for kind of pulling that all together now that you feel
- 48:17like you've got sort of the the basic structure in place?
- 48:20Absolutely. And that's what we are focusing
- 48:22on right now, like with things like, you know, the meme
- 48:27connectors and all of the things that we had that were great in
- 48:30the on Prem world. We just wanted to make sure we
- 48:33designed it right because it had to work at the cloud scale,
- 48:36right? With millions of users, you're
- 48:38not just running inside one server now at on Prem.
- 48:42So we wanted to get those right, but we are now working on
- 48:45bringing all those different connectors to the cloud.
- 48:47So we did start, we've been adding the ECMA connector
- 48:51etcetera, where you can now provision identities and into on
- 48:55Prem Oracle DBS, SQL DBS and so on.
- 48:59And we've opened out the API. So it used to be just few HR
- 49:03windows that we allowed to push into enter ID and now it's an
- 49:06open out and our partners. So we leave a lot of room for
- 49:10our partners to come in and be able to do that value add and
- 49:14not Microsoft doing everything. So those just came out like last
- 49:18year and we've been seeing an explosion of all of our partners
- 49:22coming in and building all these connectors and it gives them a
- 49:25way to provide that value add because it's not a
- 49:29one-size-fits-all right. Like in Australia, we have our
- 49:31own HR system that are really popular.
- 49:34So each country has country specific apps and services that
- 49:38they use and our partners have coming in and they're basically
- 49:43bridging that gap and doing that sort of work to be able to build
- 49:48those connectors into the various sorts of different
- 49:50applications that are there. So that's it's the journey has
- 49:54just started, but it is moving at a very rapid pace.
- 50:00Yeah. The ability to leverage AP is if
- 50:02they could be a game changer, being able to, you know,
- 50:06leverage the power of that. One of the features that
- 50:09Microsoft recently released was Security copilot, right?
- 50:12We can't go, we can't go with an episode of Identity Center
- 50:14without talking about AI. Where do you see things like
- 50:18that, you know, impacting the way Entra approaches things?
- 50:21They, you know, I know there's already some capability there,
- 50:23but I guess where does Security Copilot really, really start to
- 50:29gain steam, do you think, when it comes to identity?
- 50:31Yes. So in the identity space, one
- 50:33interesting thing is we have been tinkering with, we call it
- 50:37machine learning and stuff before, right?
- 50:39Like when it comes to things like identity protection, our
- 50:42team has been because they get all these signals and there was
- 50:45no other way to work with all of that than try to do machine
- 50:49learning on, on all of this. So we talked about service
- 50:52principal and workload identities before, right?
- 50:54So there are detections that our team had built where if an app
- 50:58is calling into someone's e-mail all the time and there's a
- 51:01pattern of, you know, just checking the latest e-mail and
- 51:05suddenly it starts reading, you know, other mailboxes or sending
- 51:09emails, Our machine learning would pick it up as a detection
- 51:14and say, like we're seeing some anomalous activity of this
- 51:17service principal. So that is something we've been
- 51:21doing for a long time in terms of using machine learning for
- 51:24those detections. But Copilot has sort of opened
- 51:29out things a lot, right? It's sort of brought it to the
- 51:31front, not something you have just in the back end where we're
- 51:35using it for the back end services.
- 51:37You can now have users come in and interactively ask questions
- 51:41and do things. So it's a huge area of
- 51:44investment. What we've launched is sort of,
- 51:46I would say like the version one where you can turn on Entrust
- 51:51skills and there are lots of things you can do today with
- 51:54Copilot, like ask questions about the sign in logs and
- 51:57tracing through. Like when I work with the
- 52:00customer and they have some issue.
- 52:01We had to go through the different sign in log and the
- 52:04token gets reused in different sessions and try to work out how
- 52:07they did what and which policy kicked in.
- 52:11And it takes, but like, you know, it takes kill and it it
- 52:15you need time to go through and pass it all together.
- 52:18But now you can just go into copilot and ask, OK, give me a
- 52:21summary of how this session went and what they did.
- 52:24And within, you know, within a few seconds, you get a nice
- 52:28English readable format of what really happened, which is so
- 52:32powerful when you're like, not an SME in that whole space.
- 52:36And you need to know quickly and then decide whether you need to
- 52:40block access till you, you know, fix that account, recover that
- 52:44account if it's been compromised.
- 52:46So yeah, that's what we've released.
- 52:48And there's a lot the team is thinking about and building that
- 52:52will be coming out soon. So it is definitely an exciting
- 52:57space. And, and it's just evolving at
- 53:00such a rapid space like the some people say like, you know, it's
- 53:04costly, but then you can see with even GPT for the price,
- 53:07like they just half the price for chat GPTI think last week
- 53:11the APIs like the cost went down.
- 53:13So we are tweaking and fine tuning all of that and making
- 53:19them more efficient. So it's going to be something
- 53:21that's going to be like leveraged and used in a lot of
- 53:24contexts. Yeah, it's a, it's a huge game
- 53:28changer for like every context. You know, I think about IGA and
- 53:33I think about a business user being able to create an access
- 53:38review ad hoc just by describing what they want to see in the
- 53:43results, who has access to this certain role in my application
- 53:49and has used it within the past 60 days.
- 53:53And then, oh, you know, Jim McDonald comes back.
- 53:56OK, tell me what Jim McDonald has done in my application over
- 54:00the past sixty days. I think you know, being able to
- 54:05query and quiz based on human, you know human language model so
- 54:12powerful. Yeah, the voice.
- 54:13As long as it's accurate. Yeah, that's true.
- 54:16As long as it's not hallucinating, that's that's not
- 54:18hallucinate. Right or anything like that the.
- 54:21Hallucination part is the one where like copilot for security.
- 54:25That's one of our big things, right?
- 54:26Like it can't say the wrong thing.
- 54:28It it better not say the thing than giving you the wrong
- 54:31answer. So there's a lot they've been
- 54:33working on that model to make sure that it is it's not sort of
- 54:37the translation or, you know, the other sorts of models that
- 54:41can be used. But I can't wait till the day
- 54:44where you can just talk to it and ask questions and, you know,
- 54:47get get a Jarvis like assistant with that.
- 54:51But yeah. You know, I'm I'm bummed that
- 54:54you guys want to wait for the Cortana branding, because I
- 54:57think like this would have been perfect.
- 54:58Like, you know, it's it was like Cortana was what, a few years
- 55:01ago. Like now it's like, oh, this is
- 55:03actually could be Cortana. So I'm hopeful that there will
- 55:06be a resurrection of that, because I think that's a way
- 55:07better name. You know, no offense to whoever
- 55:09created Security Copilot, but Cortana's way better from a,
- 55:12from a, definitely. I think room for the Voice
- 55:15Assistant to come in and be be doing that right.
- 55:18So yeah, I like, I've seen people already doing that.
- 55:22They're driving and then they're asking like you can be doing
- 55:25this access review while you're driving in the car, right?
- 55:27Like you have this voice integration and you're just
- 55:31asking things. So you don't need to wait till
- 55:32you get to a desk and click on all these things before you can
- 55:36do your access reviews is. That a preview of like an
- 55:39upcoming Microsoft commercial for Entra.
- 55:41You can do your access review in your car, said.
- 55:45Nobody wants that. Wait till you get to your desk
- 55:48or something like that. All right, we're getting close
- 55:51to an hour, so we want to try to wrap things up.
- 55:53You're and it's very early for you, so we want to let you get
- 55:56out with your day. Before we started talking, you
- 55:59mentioned that one of the things you like to do to sort of
- 56:01decompress and get out of conquering the IAM world is to
- 56:05go hiking. So tell me about tell me about
- 56:09hiking and for specifically, what's the longest or furthest
- 56:13that you've ever gone? Let's just call it in a single
- 56:16trip, like how long and how? Far I'm relatively new to hiking
- 56:21and I love it as a way to sort of be compressed because if not
- 56:25in the role that I mean I'm always like consuming learning
- 56:28new things and things that are not yet out and like it's it's a
- 56:33lot you take in and I found out that I need space to like just
- 56:39spend time sort of a meditation, not think about work and those
- 56:43things, but it's also the time that I get inspired like, hey, I
- 56:47can do this I can and new thoughts come in.
- 56:51If not, you're just sort of consumed with this thing.
- 56:53So hiking has been a way for me to do that, to be able to walk
- 56:58through and to really just not spend a lot of time connected
- 57:05like others, like I'm a lot, I spend a lot of time on social
- 57:08media as well replying and so on.
- 57:11So it gives me a way to just put things away and just be in, in
- 57:16sort of the zone, just walking on and the Australian, like when
- 57:21I live in Melbourne, like you, that's a past time for many
- 57:24folks like to take time out. And we have lots of walks that
- 57:30we, we have like I have the luxury of just being able to
- 57:33drive like 10 minutes and have like huge, vast areas of land
- 57:39that I can go exploring, Bush hiking through the national
- 57:42parks. The longest I've done I've, I've
- 57:46just, I'm just relatively new to all of this.
- 57:48So the longest I've done is about like I would say about
- 57:511515 hours, but I've walked about like maybe 20 days.
- 57:56I guarantee anything you say is going to be impressive to me. 15
- 58:01hours in one day. So that's a, is that a one day
- 58:05or is that spread out over a couple of days?
- 58:06It was like a one day, like a whole day thing that we went on
- 58:10me and like a group of friends. And so we just talk random
- 58:14things and from different walks of life.
- 58:17So we just like it's, it's nice to be in nature and just go
- 58:23through that. It's really quiet.
- 58:25And the beautiful thing in Australia is you can you come
- 58:29across Wallabies, Kangaroos in your walks and you see this like
- 58:35the amazing nature that you have and it's.
- 58:38I was going to ask if you have like any wildlife encounters
- 58:41along the. Way something you.
- 58:43Know what happens when you see a kangaroo?
- 58:45Do you get to a boxing match? Like how does that work?
- 58:47So yeah, we try to stay far away as much as possible, but the
- 58:50Wallabies are quite harmless. Like they, they'll just stare at
- 58:54you and you stare at them and like, figure out who's going to
- 58:57move out of whose way. One of us decides to move and
- 59:02then we walk on. But yeah, it's, it's really nice
- 59:07way to, you know, decompress and do things.
- 59:10So yeah, that's that's been one of my passions.
- 59:15Jim, how are you? How far have you ever hiked?
- 59:17I know you. I know you've hiked kind of all
- 59:19over the place, but what's your distance?
- 59:22Record. So Medista's record, I think was
- 59:25when I did a nice stretch of the Appalachian Trail, did 100
- 59:29miles, which is like 160 K. That was over five or six days.
- 59:36So you're backpacking in a 20 LB pack on top of the fact, or I'm
- 59:40sorry, like a 50 LB pack on top of the fact that you're, you
- 59:45know, walking 20 miles a day. So it's not like a flat area,
- 59:49right, You're going out it's. Very rocky in the Appalachian
- 59:54Trail. So the part that I did was in
- 59:55Pennsylvania and it's some of the most beautiful country.
- 59:59It's like you're on like a a mountain Ridge and it's very
- 1:00:04rocky, very hard. There is some up and down, but
- 1:00:08like what you pointed out is it's not like walking 20 miles
- 1:00:12on the sidewalk. I've also I've also hiked from
- 1:00:20Tawalami area of Yosemite down to the valley.
- 1:00:26In that hike, you go up to about 14,000 foot elevation.
- 1:00:31At that level, the air is much thinner.
- 1:00:34So you walk like from here, you start setting goals.
- 1:00:37I'm going to walk from here to there and then I'll take a
- 1:00:39break. I'm going to walk from here to
- 1:00:41there and then I'll take a break, which is just catching
- 1:00:44your breath. I mean it is exhausting when you
- 1:00:47start hiking and I was Backcountry hiking.
- 1:00:49So you have to be prepared for for bear and everything.
- 1:00:53So they give you these bear canis, bear proof canisters, put
- 1:00:57all your food, your deodorant, anything that a bear would want
- 1:01:01to get to. And it looks like a mini keg.
- 1:01:05It's. Rubber.
- 1:01:06You throw it up over a tree branch or something.
- 1:01:07You throw it up over a tree branch and then you know.
- 1:01:10Like the bear will probably try to get it if they smell it, but
- 1:01:14I actually wanted to see a bear. Well.
- 1:01:17Come on over, I'll show you them because they come through my
- 1:01:19property all the time. I know.
- 1:01:20Well, you always show me, so that's, that's pretty cool.
- 1:01:24But my big passion now is tracking my steps.
- 1:01:29I shouldn't say it's a big passion.
- 1:01:30It's something I got onto recently because I realized, you
- 1:01:33know, the iphone's always tracking your steps and I've
- 1:01:38been trying to hit like 8000 steps a day out of minimum.
- 1:01:42That's a lot of steps. But I think if I hiked 20 miles
- 1:01:48with my iPhone in my pocket, it probably would have been like,
- 1:01:51yeah, 50,000 steps someday. I literally would have been off
- 1:01:55the charts like. A watch or a ring or something
- 1:01:58in that car like your, your phone is not like if you're
- 1:02:01going to be that dedicated to it, you'd probably get
- 1:02:02something. Look at me, I got the watch and
- 1:02:04the ring. So.
- 1:02:05I've been thinking about. And the only steps I'm taking
- 1:02:07are like from my desk to the refrigerator.
- 1:02:11What is they? What got me passionate about it
- 1:02:14was it's just walking. The human body is made to walk
- 1:02:18long distances and it's actually one of the best things you can
- 1:02:22do for your health is just they said, they say your goal should
- 1:02:25be 10,000 steps a day. If you get 10,000 steps a day
- 1:02:29and then you drink a lot of water and stuff like your health
- 1:02:32could improve dramatically just from doing those two things.
- 1:02:36Now walking 10,000 steps a day when you're very sedentary is a
- 1:02:41is hard to start, but you don't have to start at 10,000 steps.
- 1:02:44Start where you're at and then just try to increase it and then
- 1:02:48make it a, I don't know. Yeah, the the technology side of
- 1:02:53tracking it is also right up my alley.
- 1:02:55So I think Jeff, you should, you should give it a whirl.
- 1:03:00I mean, I track it. I mean everything is tracked.
- 1:03:02There's I'm just full of metrics.
- 1:03:05I, I get most of my steps on travel days.
- 1:03:07So airports, terminals, you know, all that type of stuff.
- 1:03:11So I'm flying to Dallas tomorrow.
- 1:03:12I'm sure I'll get my steps in. I'm flying back home from Dallas
- 1:03:16on Sunday. I'll get steps there and then I
- 1:03:19go to where do I go? Then I go to South Bend.
- 1:03:21So the, the travel days are my step days because I definitely,
- 1:03:25because for whatever reason, the travel, whoever always lands me
- 1:03:30at the furthest, you know, gate farthest away from the exit.
- 1:03:35And so, you know, it's like a good mile and a half, two miles
- 1:03:38from landing to actually getting so.
- 1:03:41Here's the tip. I was going to mention.
- 1:03:43Here's the tip I have. I was going.
- 1:03:45To mention that to you, I'm sorry, go.
- 1:03:47Ahead so one tip for your audience right is to say just go
- 1:03:51out for a walk put the podcast on and do your one hour walking
- 1:03:54while you're listening to the podcast and like you know no
- 1:03:57distractions you can just step out of the house and walk till
- 1:04:01the podcast finishes and and come back so.
- 1:04:05And a lot of people do that, like this podcast is good for
- 1:04:07about a two mile walk roughly at a, you know, a relatively decent
- 1:04:12pace, sometimes fast food, sometimes slower.
- 1:04:15OK, why don't we go ahead and wrap it up there?
- 1:04:18I'm not much of A hiker, you know, for me it's travel days
- 1:04:21and, you know, going up and down the stairs to my refrigerator to
- 1:04:24get another can of Coke 0 between meetings.
- 1:04:26So we'll head go ahead and have links in our show notes.
- 1:04:30So all of our discount codes will be there.
- 1:04:33Put a link, Merrill, to your LinkedIn profile so that people
- 1:04:36have questions or want to reach out and follow you.
- 1:04:37They can find you there. And then also the Twitter link
- 1:04:41that talked about the Entra DevOps tenant model.
- 1:04:44So you're kind of sure that we'll have it on our show so
- 1:04:47people can check that as well. So you can visit us on the web,
- 1:04:50idacpodcast.com. We're on Twitter X whatever it's
- 1:04:54called when you listen to this or watch it at IDAC Podcast, the
- 1:04:58YouTube channel youtube.com slash at IDAC podcast or even
- 1:05:03easier, just idacpodcast.tv take you straight to the YouTube
- 1:05:07channel. We're still trying to grow that.
- 1:05:09So give us a like and subscribe over there and show some support
- 1:05:12for the show. We'd greatly appreciate it.
- 1:05:14So all with connected Jim and I on LinkedIn send us ideas for
- 1:05:18shows. Want to give a special shout out
- 1:05:19to Pam Dingle for making this introduction and and bringing
- 1:05:22Merrill into our lives. So thank you very much Pam for
- 1:05:25that. And yeah, we'll go ahead and
- 1:05:28leave it there. Thanks everyone for watching and
- 1:05:30or listening and we'll talk with you all in the next one.
- 1:05:34You've been listening to Identity at the Center.
- 1:05:38We hope you've enjoyed the show. Make sure to like, rate and
- 1:05:42review, and we'll be back soon. But in the meantime, hit the
- 1:05:46website at identity@thecenter.com.
- 1:05:50See you next time on Identity at the Center.