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EP 24: Why Employees Leave Retail, and What Shop Owners Can Do with Ron Thurston
People rarely leave a job over money. They leave because nobody showed them where it was going.
In this episode of Spokes & Strategy, Brandon Morphew talks with Ron Thurston, a two-time bestselling author and retail leadership expert with over 30 years of experience at brands like Apple, Gap, West Elm, and Saint Laurent. Ron spent a year and a half living in an Airstream, traveling the country to talk with frontline retail workers for his podcast Retail in America. He and Brandon talk about what actually keeps good people in a shop, what a leader owes their team before asking for more, and…
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