Latest / The Science of Leading / AI Sourcing: Promise, Bias, and the Human-in-the-Loop
Transcript
- 0:00Welcome to the show-Edwin, if a recruiter types "account executive,
- 0:04SaaS, Chicago" into a search bar,
- 0:06they might get 200 profiles.
- 0:08But if an AI sourcing tool looks for adjacent signals instead-pipeline
- 0:13ownership, vertical experience,
- 0:15even patterns in career moves-it suddenly surfaces people no one explicitly
- 0:19searched for.
- 0:20The quiet candidates.
- 0:20Yes, and that idea-quiet candidates-is really the
- 0:26center of this.
- 0:26The strongest prospects are often not actively looking.
- 0:30They're doing good work somewhere else.
- 0:32And historically, they were invisible unless their profile matched the
- 0:36exact language a recruiter happened to search for.
- 0:36Right,
- 0:40and language is messy.
- 0:41One person writes "customer expansion," another writes "account growth,"
- 0:46and a traditional search treats those as completely different-even though
- 0:49they're basically the same capability.
- 0:49Exactly.
- 0:52So now you're not just automating search-you're defining competence.
- 0:57And that's where this gets more serious.
- 0:59A well-tuned system expands your understanding of talent.
- 1:03A poorly tuned one just automates a narrow definition of it.
- 1:03So when vendors
- 1:08talk about "faster sourcing," you're basically saying... speed isn't the
- 1:12interesting part?
- 1:12Speed matters,
- 1:15but it's not the differentiator.
- 1:16Consistency is.
- 1:18A human recruiter on Monday morning and that same recruiter late Friday
- 1:22are not evaluating candidates the same way.
- 1:25An AI system applies the same logic every time.
- 1:28That can be useful-but also dangerous.
- 1:28Because "same logic every time"
- 1:33sounds fair... until you realize the logic itself might be flawed.
- 1:33Precisely.
- 1:38Consistency is not the same as accuracy.
- 1:41If the model overvalues certain employers,
- 1:44certain career paths, or uninterrupted trajectories,
- 1:47it will apply that preference perfectly-at scale.
- 1:50It will be wrong very efficiently.
- 1:50And it looks clean while doing it.
- 1:55That's the unsettling part.
- 1:56You get a dashboard, neat scores-82,
- 1:5961-and suddenly people treat those numbers like they were discovered,
- 2:03not designed.
- 2:03That distinction matters.
- 2:06These systems don't discover truth.
- 2:08They reflect decisions.
- 2:10What data was included, what success was defined as,
- 2:14what patterns were rewarded.
- 2:16If past hiring favored linear careers,
- 2:19the model may quietly penalize anything that deviates from that.
- 2:19So AI
- 2:24sourcing is helpful when it finds patterns humans miss-but risky when
- 2:28it just repackages old habits as data?
- 2:28That's close,
- 2:31but I'd sharpen it.
- 2:32It's not just old preferences-it's accumulated organizational habits.
- 2:37Things that were never formally decided,
- 2:40just repeated.
- 2:41The model treats those as signals,
- 2:43even if they were never intentional.
- 2:43And a lot of those habits come down
- 2:47to... comfort.
- 2:48Same background, same industry,
- 2:50same type of profile.
- 2:51It feels safe.
- 2:51Yes, and the system can reinforce that without anyone noticing.
- 2:56If every shortlist keeps surfacing the same kind of candidate,
- 3:00it can look like quality-when it's actually repetition.
- 3:00There's also the
- 3:04outreach side.
- 3:05"Personalized messaging" sounds great-until it turns into very polished,
- 3:10very irrelevant emails.
- 3:10Exactly.
- 3:13Good personalization reflects actual relevance.
- 3:16Something like, "I noticed you've led post-merger integrations"-that's
- 3:21meaningful.
- 3:22Referencing a university or a generic title is just noise.
- 3:26Bad sourcing doesn't improve connection.
- 3:28It just scales interruption.
- 3:28So if someone wants the upside without turning
- 3:34hiring into a black box... where do they start?
- 3:34Start small.
- 3:37One use case.
- 3:39For example, passive candidate discovery for a difficult role.
- 3:43And define success clearly-better response rates,
- 3:47less manual sourcing time, broader candidate pools without lowering quality.
- 3:47That
- 3:52constraint matters.
- 3:53Because otherwise teams roll this into everything at once,
- 3:56and when something goes wrong,
- 3:58nobody knows where it started.
- 3:58Exactly.
- 4:00Narrow scope allows for real evaluation.
- 4:03And anything that influences decisions-especially shortlists-needs
- 4:03human
- 4:08review.
- 4:08Not symbolic review.
- 4:10Actual scrutiny."Not symbolic review" is important.
- 4:14Because sometimes the human is technically there-but they're just
- 4:14approving
- 4:17whatever the system suggests.
- 4:17And that's not oversight.
- 4:21That's delegation of judgment.
- 4:23A shortlist determines who gets seen,
- 4:25and in hiring, being unseen is often the deciding factor.
- 4:25Let's make this
- 4:30practical.
- 4:31If I'm evaluating a tool through something like the OAD lens-what do
- 4:34I need to understand upfront?
- 4:34Three things.
- 4:37First, transparency-what data is being used.
- 4:41Second, exclusions-what's missing.
- 4:44And third, auditability-can you track outcomes over time and see if certain
- 4:49groups are consistently ranked lower.
- 4:49Because bias doesn't always show
- 4:54up as rejection.
- 4:55Sometimes it's quieter.
- 4:56A candidate just keeps landing lower in the list,
- 4:59so no one ever reaches them.
- 4:59Exactly.
- 5:01Bias often shows up as ranking patterns,
- 5:05not outright exclusion.
- 5:06That's why you need to compare input and output.
- 5:09Who entered the pool, who rose to the top,
- 5:12who received outreach, who moved forward.
- 5:12And then there's data quality.
- 5:17If profiles are uneven, outdated,
- 5:19or overly polished, the system might just reward whoever sounds the best
- 5:23on paper.
- 5:23Correct.
- 5:25Poor data doesn't improve through processing.
- 5:28It becomes consistently misleading.
- 5:30So the real question isn't whether the AI is sophisticated-it's whether
- 5:35the signal it's using is reliable.
- 5:35Let's test a scenario.
- 5:39A team uses AI sourcing for engineering managers.
- 5:42The tool finds strong passive candidates quickly.
- 5:45Recruiters spend less time searching and more time talking to people.
- 5:48That's the ideal.
- 5:48That's the productive version.
- 5:51The system handles breadth and initial ranking,
- 5:54and the recruiter focuses on relationships and fit.
- 5:57In that case, AI removes repetitive work and increases meaningful interaction.
- 5:57But
- 6:03the failure version is... the same speed,
- 6:06just aimed in the wrong direction.
- 6:08The shortlist leans too heavily on certain companies or titles,
- 6:11and everyone moves faster toward the wrong candidates.
- 6:11Exactly.
- 6:15Faster toward the wrong candidates.
- 6:17That's the risk.
- 6:19Velocity feels like progress because activity increases,
- 6:23but if no one questions the assumptions behind the ranking,
- 6:26speed becomes acceleration without direction.
- 6:26So the real question isn't
- 6:31whether AI can move faster.
- 6:32It's whether a team can stay deliberate when speed is no longer a constraint.
- 6:32Yes.
- 6:37And the organizations that handle this well will make a conscious choice
- 6:41to keep judgment slower than the software.
- 6:43If you're looking to operationalize that kind of structured,
- 6:47evidence-based hiring, you can test OAD's tools-like behavioral assessments-for
- 6:53free at o-a-d-dot-a-i.
- 6:55It's a practical way to introduce structure without losing oversight.
- 6:55Which
- 7:00is probably the balance everyone's actually trying to get to-speed where
- 7:03it helps, and thinking where it matters.