EP 41 : OpenAI's Deep Research AI & Emotional Customer Service Agents
In this episode, we discuss OpenAI's new Deep Research feature, a powerful AI research assistant that can autonomously tackle complex tasks and deliver detailed reports with citations in under 30 minutes. Then, we explore Palona, a new platform that infuses customer service agents with unique personalities and the ability to adjust to customer emotions. We'll also cover other important AI developments, including DeepSeek's $1B computing expenses, Google's X moonshot lab's project on accelerating plant breeding using AI, Microsoft’s new research unit to study AI’s societal impact, MIT’s AI…
The skinny
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