Latest / Movified / They Are Up 300%, While Everyone Else Is Dead | Here's Exactly What They Are Doing Differently!

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They Are Up 300%, While Everyone Else Is Dead | Here's Exactly What They Are Doing Differently! · Movified

0:05
I always tell people when they're like, Oh well, the
0:07
customers aren't always right. No, they're not because I truly
0:12
believe when you put your employees 1st and you take care
0:16
of them, they care about their job and they automatically will
0:22
take care of your cost. You know, all, all of my
0:25
locations were five star rated. You know, we're not the biggest
0:28
company in town, but we quote people all the time and we're
0:31
more expensive. But well, the service we offer
0:35
is way more high than a lot of the other companies in town.
0:38
And I think that's just because putting them first are are
0:41
employees. First, welcome to Mobile 5
0:43
Wednesdays. Let's go.
0:46
Welcome to Mobile 5. Wednesdays, welcome to fight It.
0:51
Is yeah, after. Hours episode with, of course,
0:57
your host Mark Hershey, owner Simmons and Ellis moving in
1:00
stores located in beautiful Vancouver, BC.
1:02
But you know what? We're not in Vancouver anymore.
1:07
Tapped my heels and I found myself in Orlando, FL and we're
1:11
in the After Hours Modified Wednesday episode with obviously
1:15
my co-host, my best friend Stephen Reed.
1:17
What? What?
1:18
What what what up Big league movers on Memphis, TN on deck
1:22
deliveries? And then prompt to.
1:25
James Rolls. Dot com.
1:27
Thank you very much. You know what?
1:29
I love it because we are going from one side to the other side
1:33
of the US of A. We are.
1:35
All around, we're all around. We're all around.
1:37
This episode. We're actually we're heading up
1:41
to the best spots you can ever travel.
1:43
To we need one. Vegas What we got Vegas stop
1:48
being with muscle movers. And then we got James over here
1:52
out in Maui. Wailea movers and the Wailea
1:55
movers. Fancy fancy, fancy pants while
2:00
fancy pants while yeah, that's part.
2:02
Of their. The Hills Fancy, fancy fancy
2:09
board shorts. That's standard operating
2:13
procedure. That's right, right there, right
2:15
there. And slippers on Wednesdays.
2:17
I'm so excited to have fun. You know, this is what it's all
2:20
about and I kind of want to hit it off with, you know.
2:23
We'll see where we're at, where we're.
2:25
At. Why are you?
2:27
Moving legends retreat. It's the end of day one.
2:30
And who spoke today? Did you speak today?
2:35
Did not, I did not get the gratification of speaking today.
2:40
Today we heard the legend. The Larry O'Toole.
2:45
One of the one. Of Mark, Our own Mark gave his
2:48
speech. There, Larry O'Toole is one of
2:51
the main reasons I even showed. I mean, the guy's a.
2:53
Legend he really Larry legend for sure the.
2:55
Movie so when I. Found out that you when you
2:59
found out that I was on the roster you didn't just like
3:02
automatically sign up you go man I.
3:03
Got to tell you were like automatic and then liberal tools
3:08
kind of like that actually like, you know like the frosting on
3:11
the. Cake, you know, we we talked
3:16
about this in episode where me and Jason Braginsky from Movie
3:19
Pro. Pro Legends.
3:22
Retreat, retreat on. It's the third year in a row
3:25
that. Happens the podcast shift.
3:27
Happens. Stephen Reed episode 1 and 2
3:33
calm. And there which is we talked
3:37
about this where it is, you know, when you come to a smaller
3:40
type of conference, when you come to a more intimate retreat,
3:43
you have this amazing opportunity to go hang out.
3:46
You know, you have 40 to 50 guys and gals that are running moving
3:52
companies and a lot of them are either around 500 to 1,000,000,
3:57
1,000,000 to 3,000,000 and then you get like the 5 million to
4:00
like 20 million. Up to Larry O'Toole at 70
4:03
million. 7070. 70 which is 20 this camera.
4:07
And everything else. 70. So what's amazing is 70 what a
4:12
lot of other conferences you. Can run.
4:16
The opportunity to actually have a one-on-one and sit down with a
4:19
lot of business owners that have been in the game for this long.
4:24
You know, I kind of want throw it your way because we were
4:27
talking, we've chatted. You're part of the mastermind
4:29
group Move by Nation. Group 3 Right 3 three.
4:33
Group 14. Life.
4:38
Muslim movers group. Three.
4:39
That's right. I kind of wonder, I kind of
4:42
understand your story. I mean, you, you didn't
4:44
originally started in like just have your, you didn't grow up in
4:49
Vegas, your businesses in Vegas. And if you can't see.
4:52
You started moving. He's got a Welcome to Las Vegas
4:54
sign tattoo on his arm with deals.
4:58
The man lives Vegas all day, right?
5:01
I was on my 10th anniversary, went to Vegas, he was upset.
5:04
I didn't include him. A wiring business.
5:07
Business and where you're sitting at right now, it's Chris
5:12
Knowles. Is he joining us right now?
5:14
Is he coming to grab a chair? There's no.
5:17
You can grab you can grab a stool.
5:18
And come grab a stool, yeah. So OK, So what exactly do you
5:21
want to know? I want to know how you even
5:23
started getting this whole. Situation.
5:25
How did you end up in? When I first came to Las Vegas
5:29
back in 2017, actually, it was October 1st, 2017.
5:36
I don't know if you guys know that, but that was the day of
5:38
the shooting. Wow, a lot of weird stuff.
5:40
Happening Vegas. There, That was their first
5:42
concert, right? That was the first day I moved
5:45
to Vegas. What did I bring myself?
5:48
Into that, literally that was the first day I moved to Vegas.
5:52
And when I did, I was working at gas stations.
5:57
I was working at all different type of places.
6:00
And I, I came across, you know, moving companies and I started
6:05
working for a couple of different moving companies for
6:08
about 14 months. And I decided, you know, at
6:11
least in Las Vegas, a few of the movie companies, I seen how they
6:15
like to get over on their customers and then on their
6:18
employees. And I was like, I know I can do
6:21
this better. So I started my own company and
6:27
we've been in business for about 6 years now and.
6:31
Congratulations. We were the highest rated moving
6:35
company in Las Vegas, nice and people.
6:38
So my supplier came to my office about two weeks ago and he was
6:42
like, hey, how's business? And I was like, we're fucking
6:45
slammed nice. And he was like, well, everybody
6:49
else is dead. And I was like, well, for us,
6:53
we're up 300%. What do you think you were doing
6:56
differently in your business to be up 300%?
7:00
One and all. I'll always admire this.
7:03
I put my employees first. I always tell people when
7:06
they're like, Oh well, the customers aren't always right.
7:08
No, they're not because I truly believe when you put your
7:13
employees 1st and you take care of them, they care about their
7:18
job and they automatically will take care of your customer.
7:23
You know, all, all of my locations were five star rated.
7:27
You know, we're not the biggest company in town, but we quote
7:30
people all the time and we're more expensive.
7:32
But well, the service we offer is way more high than a lot of
7:37
the other companies in town. And I think that's just because
7:39
putting them first are are employees first.
7:41
What do you think? What do you think is the biggest
7:43
difficulty for you to grow even larger?
7:47
Like where? Where do you think some of the
7:48
struggles are that you're sitting on right now in 2026?
7:55
That's a good question. I don't even think that that's
7:58
Vegas is so hungry for a legit moving company.
8:03
My biggest concern is keeping up with the leads.
8:08
It's how many trucks you guys running?
8:09
5. 5 now 5 trucks warehouse. And actually just a it's a
8:15
little bit of an occasion today, first day to run 5 trucks.
8:18
He just added a truck to the fleet, got it running.
8:21
Fantastic. So, so like a lot of other
8:24
companies, been there 15/17/20 years, but they're just the
8:29
average, you know, burning turn company in Vegas.
8:33
There's not too many companies where like they, they really
8:39
care about the quality of work that's being delivered.
8:42
And that's all I care about, right?
8:44
That's all I care about. And people fucking fall over
8:49
backwards for themselves, the book with us.
8:51
So for us the book moves is no problem at all, even though I'm
8:55
running 5 now. So last February to this
9:00
February, we're up 300%. 300% congratulations.
9:04
With three trucks last February we did 83,000.
9:08
This February we're at 233,900 with three trucks.
9:17
Wow, so I want to go. Ahead because people, people
9:21
care about quality of service over burn.
9:24
In turn, I don't care what anybody says.
9:27
People just want to move their stuff.
9:28
It doesn't matter if their stuff, they bought them in 1990,
9:32
they bought it. They want that good service.
9:36
I wanna go. I want to ask for something to
9:38
let Chris ask that because he looks like he's curious about
9:40
something. No, you're good, alright.
9:43
I got something you. Can you talk a little bit about
9:46
what your role was a year ago at your moving company and what
9:50
you've done to get to this spot this year?
9:52
What is A day in the life of Vincent like right now at your
9:55
service? Are.
9:56
You an estimate, I know the answer, but you are you doing
9:59
estimates? Are you doing operations?
10:00
You doing a little bit of. Both a year ago I was doing
10:04
everything I recently. Brought anything and everything.
10:07
Right. Any and everything.
10:09
About a year ago I brought in my sister-in-law.
10:11
She used to be one of three HR Directors of TripAdvisor in the
10:16
world and she retired and then she was gone for about 2-3
10:23
years. She wanted to go back to work,
10:26
but she didn't wanna go corporate.
10:28
So 2024 December she asked me if I had anything open and I was
10:33
like well I could make you office slash HR.
10:36
You saw talent was like, we can make it work.
10:38
We'll figure. It out we went from.
10:40
Talent and care. A lot of people that, you know,
10:45
like kind of the average burning turn employee to employees that
10:51
like have their own houses have their own.
10:53
Cars setting goals. And she just transformed
10:56
everything. So now I do a lot of our our
10:59
high-end sales, but our biggest I, I'll give it to my sister and
11:05
I like the way that she handles the guys and the crews and
11:09
hiring is just, I even couldn't even imagine business without
11:13
her. When you're configuring and
11:15
setting up smart moving, it triggers all kinds, oh, we could
11:21
do this or we could do that. We may not have ever thought
11:25
about those options, but smarter they compels you to think about
11:30
it while you're going through the setup and configuration
11:33
process and onboarding process of adopting the program into
11:37
your business. And that's really cool.
11:39
That's super powerful because you're leveraging the experience
11:42
of smart moving funds, research the moving industry to create
11:45
this incredible tool while you're just moving like a four
11:49
man operation and getting started in the moving business.
11:53
But now you've got this wealth of information comes just by
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default because you purchased the program.
11:58
That's the whole idea. We build stuff with movers by
12:02
our side, not just in mind. Hey everyone, Maddie Mailers
12:13
here, the guy who pioneered handwritten letters for the
12:15
moving industry. Why?
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Because my competition at my moving company was using the
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12:30
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What are you waiting for? Moving letters?
13:01
AI stop competing, start dominating.
13:08
What's her name? Brooke.
13:10
Brooke, let's look at Brooke and tell her thank you.
13:12
Thank you. I called her today and was like,
13:16
thank you so much, bro. She's like, I got you.
13:18
We need like four more employees right now.
13:20
We're so slim. We're bro, we're slammed.
13:24
Chris, you got me curious questions.
13:27
Chris Knowles because. Chris knows one of the reasons
13:30
that I came here was Steven Reed.
13:32
Thank you. Tennessee Boys.
13:34
Chris, I told you the other day, you're one of the reasons, cause
13:36
I wanted to pick his brain. Your brain.
13:38
Larry and the Tennessee boys is what?
13:40
They call shafted every single. Time.
13:42
It's because the hockey game. You're Canadian bro, you're.
13:47
Canadian hard How hard it is to get into Las Vegas compared to
13:52
most markets? Good question.
13:54
Oh my God, that's a great question.
13:56
So in Las Vegas, you got to get licensed through the Nevada
14:01
Transportation Authority and to get licensed through them.
14:08
Oh, that's it's, it's so many steps.
14:10
So you got to so so if you want to be licensed in Vegas, let's
14:16
say you want to start with three trucks.
14:19
To start with three trucks, you gotta submit your tariff and how
14:25
you price the Nevada Transportation Authority exactly
14:29
your price. But they also want to know how
14:32
much fuel each truck is going to take for the first two years.
14:37
They also want to know what's the payroll for each truck for
14:41
two years. They also want to know how much
14:44
revenue each truck is going to bring in for the first two
14:47
years. And then so let's say you put
14:49
your license in for, let's say for three trucks.
14:54
What they do is they're like, OK, three trucks, this is what
14:58
you say your expenses are gonna be warehouse, everything
15:01
included. Well, we want to see that dollar
15:05
amount in your bank account as if you brought in no revenue for
15:09
six months. So if it's three trucks X
15:14
revenue for everything for six months in your bank account.
15:18
So if you wanted to start with 10 you can, but you better have
15:21
1,000,005 in your bank. Account so they're making sure
15:24
you can run a legit. Business that brings in no
15:26
revenue just to pay for expenses.
15:30
And they're making sure you're legit.
15:31
You have a plan. 100% and then if you're not legit they have a
15:36
task force which I might be friends.
15:40
With, yeah, there you go. I might or might not.
15:45
The market is so tight though that I think you mentioned
15:47
yesterday that like they they have to submit it and the other
15:51
moving company owners can come and have to approve that we can,
15:55
we can take another. Move.
15:57
So that's what we. Doing this.
16:00
So so so so let's say big league movers is like I want to get my
16:04
license in Las Vegas. Cool.
16:06
You go to the process. Well, when you have your board
16:09
hearing after you've submitted all the proper paperwork, which
16:12
is like that thick, they sent a letter out to all the movie
16:17
company owners. And I'm coming.
16:19
And they're like, that's why the league movers wants to get
16:22
licensed in Las. Vegas events, it's like.
16:26
You gotta, you gotta, you gotta go to the board hearing to get
16:30
approved. While me, I'm not going to name
16:33
the owners names, but me and you know, all the other owners, we
16:38
were good friends and over like I do, we want this guy.
16:42
We can go to the board hearing and they'll be like, does anyone
16:45
object? There's like 10 people, a
16:47
deputy. Tossing his hand up.
16:51
Start talking so they setting the phone off.
16:53
Don't like this Maui? Moving.
16:54
Company and dreaming. He owes me $15 and.
16:59
The 9th 1 island. He actually sang.
17:01
He actually owes me $15.00 for a check.
17:03
Is it? Was it was $12.00 in change?
17:07
Anyway, so so we could show up and then nobody, this is like.
17:11
This is my time, James. Watch out.
17:13
They'll be like, does anyone object?
17:15
And then we could sign our names on the paperwork and then be
17:18
like, alright, Vincent muscle movers.
17:20
Alright, Tom 777 alright, Moisha, you know, champions and
17:25
we can go open object and we could be like, Oh yeah, they're
17:29
they're gonna they're gonna mess with the competition right now.
17:32
We have good competition this and they'll take into
17:34
consideration to approve his license.
17:37
That's wild. So, so when we hear this all and
17:41
for those that are watching, listening, Chris, we both love
17:45
acquisitions. You go, I kind of want to get
17:49
into the better market. You're hearing a story of
17:51
something like Vincents and knowing the struggle of
17:55
everything that you have to go through to try and get this
17:57
through. Do you think when you're looking
17:59
at his numbers that would play still a huge factor in what the
18:04
price point of when he wants to sell his company and exit out
18:07
that you're looking at? Because you know, man, it's
18:10
going to be very hard to get into Nevada.
18:11
Definitely. I feel like it would hold its
18:13
value above other markets for sure.
18:15
Just being able to the the time that it takes, the cost it takes
18:19
just to penetrate or enter the market, I mean that could save
18:22
six months, you know, sure. So I feel like when you get
18:25
ready to sell, how many 18 one. 18 minimum.
18:28
Wow so I mean Nashville, TN or in general is just like the Wild
18:32
West. You go start moving people like.
18:35
OHD West. Yeah.
18:37
Wow. When you hear.
18:39
This signal so if if let's say Chris Knowles was like, I want
18:43
to buy your company. Is this happening right here?
18:48
He has to still go through the approval.
18:51
So even though he goes ahead and says, hey Vincent, you know
18:54
what? I love your set up.
18:57
Ownership change. They'll they'll run a background
18:59
check on them. He has to then apply all of his
19:02
name and branding and DBA to my license and revamp my license,
19:08
which is about this thing. If I had a picture, I'll show
19:11
you guys and then he would still have to go through the.
19:14
Process even if he was going to keep your name. 100% because now
19:18
he's the owner so he has to go through approval.
19:22
So if you're if if you have. What are the benefits though,
19:26
like for where you're at? What are the benefits for those
19:29
that are listening to this and watching going?
19:31
Which camera do I need to look at?
19:34
Red light. Red light, Red light.
19:37
What the advantage is because so I thought about opening a
19:41
location in Miami. When I looked it up there was
19:43
like 4000 registered movers. Cheez.
19:47
And in Las Vegas, there's 2.5 million people.
19:51
There's license because just because.
19:53
You Clark County, right? Clark County.
19:55
Yeah, just because you submitted application doesn't mean they
19:58
accept you either. So keep that in mind.
20:02
Sure, there it's very stringent. You gotta go through their.
20:05
Financial are you are you saving anything like I mean the state
20:08
of. Nevada let me, let me finish so.
20:11
Just cannot finish. Submit your license doesn't mean
20:13
you gotta prove so entity TA tracks.
20:18
They track competition. Not only competition but
20:22
compliance. So if there's too much
20:24
competition they won't even approve you.
20:25
They'll be like, oh, try again in 2-3 years.
20:28
So the advantage of being in Las Vegas is, correct me if I'm
20:34
wrong, but I think there's about 15 legit license movers for 2.5
20:40
million people. Wow.
20:43
So you as owners, you tell me if that's an advantage.
20:48
Yeah. And then also, let's say you
20:50
come in at Salmon. Somewhere and.
20:52
Start running illegally I call I'm not going to say his name
20:57
but let's say I call my guy at NTA and I'm like a here his
21:00
trucks are here they'll park where you're you park your
21:04
trucks they'll follow you the job site and if you try to do an
21:08
illegal. Move going to bust.
21:09
You they'll take your truck. You can't buy it back.
21:14
There was some range to. Go rare because it seems like
21:17
all these states they start with, that's the thing they
21:20
start with. The goal was to fight rogue
21:23
movers and it turns into department cuts after
21:26
department. Cuts.
21:28
And they're just going to people that are going.
21:30
To show you text right? Now that's that's rare.
21:32
It's like what's? Supposed to happen.
21:35
Like, hey, whenever you have any of the other illegal movers, let
21:38
me know. We'll pursue them.
21:39
I could show you. His name is Diego.
21:42
See to me, so I would I would hit it on 2 spots if I was
21:47
looking at it going OK, here's the moving coming Nevada.
21:51
They've went through the loopholes, they've they've done
21:53
all the whole process, 18 months through it.
21:56
You assume there's loopholes. It sounds pretty.
21:58
Sounds pretty solid. I don't know how many loopholes
22:00
are there to get through it. Months, right?
22:04
15 months of. Looping it took me 10 months,
22:06
but the the lady who did my file, she said you're the
22:11
fastest applicant. To you, OK, but let's let's hold
22:14
on. But I've seen, let's see,
22:15
realistic. She said.
22:17
You're the fastest applicant that I've seen in the 12 years
22:20
I've been here. Normally it's 18 months, right?
22:23
And I did it in 10, so let's. Say so, but.
22:26
That's what she told. Me right, but I'm trying to I'm
22:29
trying to give the break. What's her name?
22:33
Why do you always how? Do you know what I mean?
22:35
I just, I mean, it's a question. It's a horrible he knows.
22:40
This guy wants to shout out everybody.
22:42
People deserve a shout out. Me.
22:43
He's like, wait, hold on. Wait, this guy?
22:45
Hey, whoa, Vincent, this. Guy I gotta.
22:47
Call this guy never wants to expand.
22:49
Me and Chris go alright, we like your business.
22:52
We're we're interested you got 5 trucks running while your
22:55
business you're successful. Well, last year we had.
22:59
Is this your phone? Turn on silent.
23:02
Figure it out. Geez, again, you know you're on
23:06
the. Podcast Oh hey, can we play when
23:09
we start this episode? Can we play the arm wrestling
23:12
match? No.
23:14
Play the left, he said. No.
23:18
No, no. The left one on there.
23:22
You go dude, I I can't do this anymore.
23:24
I changed the subject. Quick, I got I got 5 trucks.
23:29
Let's say I'm a million and a half.
23:32
I I got a million and a half with three.
23:34
Yeah, OK. But what do you got for right
23:36
now? I, I, I I'm running four solid
23:39
and I'm, I'm today's five, Yeah. Ready for 2025?
23:45
1.5 Almost one point. It's 1 1/2.
23:48
So let's take one and a half million, right?
23:50
So you doing one and a half million, Chris, are you paying
23:52
attention? One and a half million, five
23:54
trucks. You're you're in Nevada.
23:56
Runs a tight. Ship Chris goes, I'm interested
23:58
in buying his business. It's clean, there's no issues,
24:01
there's no nothing, right? It's going to be an asset cell.
24:03
You're not. To me, it would be very
24:06
interesting because you almost, you don't really have to take
24:08
the LC over because you're going to have to go through the
24:12
process yourself to open up this location.
24:16
No matter what. It's going to be an interesting
24:19
factor of what I would value your company at because it's
24:26
still a massive risk. Am I going to get approved or
24:29
not? I wonder what it's like if you
24:30
added a partner instead? So OK, let me.
24:35
Exit. Out.
24:35
So let me let me clarify something.
24:37
So if you're going to do an asset by and in Nevada, it's a
24:40
more expedited process. It's not a, it's not astringent
24:45
really what they wanna know are you, are you as the owner
24:50
compliant to run the company is really what they want to know.
24:54
It's probably more of a three six month turnaround instead of
24:58
an 18 month because the the company's already established.
25:02
That's right. So really what they want to
25:04
verify, all they want to verify is the owner, which is pretty a
25:10
quick turn around. So they do, they do board
25:12
meetings once a month. But like, let's say you do it,
25:17
you know, look like right now, right?
25:20
Like this month today wouldn't be in time for March.
25:25
So then you would be April. So it it's like a 2 three month
25:30
and then depending maybe if you have a sketchy back, I'm saying
25:32
you would. But if you do they would want
25:35
more information and then they could go to like 6 months.
25:39
We are he's he's as clean as it. Comes.
25:41
I mean, he owes me 15. Dollars 400.
25:44
But we're not. We're gonna move over to James.
25:48
He does owe me $15. From the chat you're talking
25:50
about. That I mailed them.
25:52
I don't think I can go back to Vegas, actually.
25:55
Flamingo. Long story.
26:00
I got walked out. Of the you know what though, I
26:02
love Vegas, man, I love. Them for sure. 21.
26:05
You know what it is though? I love Vegas.
26:07
I love Vegas people, they're from everywhere.
26:10
They're from they're from Germany, they're from Canada,
26:12
they're from everywhere. Like the biggest market is so
26:16
unique because no ones like local.
26:20
Everyone is from everywhere. And I, I always tell people like
26:26
my Achilles heel is I do sales, I do all of our high end sales.
26:31
But my hard part is like leaving that because I love the people
26:35
that I meet, bro. So do I love the people?
26:38
So we're going, let's do one more question and let's roll
26:41
over to the other. Towards us, ready to roll.
26:43
Over. Well, I got one more question,
26:47
just share, just share, share. So 2026 you got some big goals.
26:54
You're starting to get there, getting excited.
26:55
It's looking like a good year for you.
26:57
What are some things you're doing different this year to hit
26:59
those goals besides great operational service?
27:05
Already knows the answer. He does it all the time.
27:07
He doesn't. Know he does.
27:09
It's not bragging if it's true. That's right.
27:11
I mean, it's true. So I hired a a ready role
27:15
executive assistant. Did you?
27:17
That's right. That's right.
27:18
Ready rolls. Dot com.
27:22
Activator my data. Door.
27:25
You ready? Rolls his own.
27:28
He went on his own about 2-3 weeks ago after onboarding.
27:33
We've had nine on sites, which is equal to 43,000 in revenue.
27:39
How much have you paid? Not even $1000 yet for that
27:42
ready roll. Well, after today, it's probably
27:46
been 1000. But thousand for the month.
27:48
I mean, the hands down, it's the best ROI that I have, yeah, for
27:52
this month. And this, what else are you
27:53
doing? Not just the plug
27:55
readyrolls.com, what else are you doing?
27:59
That's some new things. Are you doing anything with
28:01
data? Anything different?
28:04
Cards I open up multiple locations so I have a Henderson.
28:07
Location location. Location with rotate digital and
28:12
I'm doing I'm just doing a lot more investing, you know, like
28:15
I, I there's a lot. So Vegas is notorious for
28:20
companies who've been there for for forever and they do the same
28:25
thing because the get a license is hard.
28:30
So these companies who've been licensed, been licensed for
28:33
forever and they do the same. Then they're they're just
28:35
thinking like this. Let's put it this way, the most
28:37
high end moving company in Los Hypo.
28:39
We shouldn't say this, but I'm gonna do it anyway.
28:41
The most high end moving company in Las Vegas is feeling our pain
28:46
because I go after very high end clientele and I know for a fact
28:52
we've been taking a bunch of their business because I know
28:55
people who've they've mentioned it too, because we're doing a
28:59
lot more new things that they're not doing.
29:02
I detail. Even though that I don't wanna
29:04
put their name out there cause I do like the guy.
29:06
He's a good dude, he's a good owner, but I'm coming for him
29:10
and I'm taking his market share and I don't give a fuck.
29:14
If you're considering snowball, just do it.
29:17
Snowfall creates stunned for you referral programs for moving
29:21
companies so you can turn happy customers into new revenue
29:24
without lifting a finger. And the results speak for
29:26
themselves. In less than a year, we've
29:28
collected over 2000 referrals. We generated over $200,000 of
29:33
revenue that cost about 5, $1000 to do it.
29:36
I believe we have four or five the very first day.
29:39
The companies winning with Snowball are the ones that
29:42
already care about their customers.
29:44
We just help turn that into new business through human outreach
29:48
and customer nurturing. Snowball.
29:51
Is are the arsenal of tools that I recommend to my clients
29:55
because it works. Being found on the second page
29:59
of Google is literally like having a billboard in the middle
30:03
of the desert. Yo, momma ain't gonna see it.
30:05
No one's gonna see it. You're on the second page of
30:08
Google. No one's gonna call.
30:09
No one's gonna book. Here is the deal.
30:12
If your business is not ranking on the top of Google, that means
30:15
your competitors are going to be stealing your customers every
30:19
single day. So I rotate digital.
30:22
We don't play any guessing games.
30:23
We use data-driven SEO strategies to make sure Google
30:26
finds you first so that these Google searches turn into your
30:31
customers, not your competitors customers.
30:33
How do we do it? We do it through AI driven
30:36
keyword optimization, exclusive blog networks, backlinking
30:39
strategies and honestly the secret self, the proprietary
30:43
lead attribution software. So what do you get as a result?
30:46
You get not only good marketing, but now you get clarity into
30:50
what is bringing you more revenue.
30:52
So if that's something you want to do, you want to make sure
30:55
your beads finds you and not your competition, go ahead and
30:58
go to rotate digital.com, schedule a call, and we'll help
31:02
you take your business to the top of Google.
31:07
Vincent. Vincent.
31:08
This is some Vegas shit right here.
31:10
He doesn't. Wars.
31:11
The Hammers. And Nails taking it over.
31:13
There's only one company that's known for.
31:15
High-end, yeah. And I'll go and estimates and
31:18
they're like, Oh yeah, he's coming tomorrow.
31:21
And then I close them one on there, there you.
31:23
And I know because he's mentioned something to people
31:26
that I know, like, why does he do so well and we're not.
31:29
And you're out there selling as the owner, is he selling, is he
31:32
the one going to the houses or is he got sales reps?
31:35
Because he has like 15 trucks and 50,000 square foot
31:38
warehouse. Yeah, but he loves the sales
31:40
too. Kind of like you, you love to
31:43
say. So if you think of his company,
31:46
you think of Vegas. I almost said his name.
31:50
You think of him. Yeah.
31:51
And so he still does a lot of the sales and I'm coming for his
31:55
knack. Alright, well, you hear that?
31:57
Voice. I like it.
32:00
So, so Vincent, you, you flip the script and you go.
32:03
We, we actually were really lucky and he used to work for
32:06
him. Well, there you go.
32:08
He wants to say it, Don't say it, don't say it, don't say.
32:11
Fuck. It's it's, it's genetic.
32:14
But listen, we were, we were really, we were lucky and
32:16
blessed to have Gabe from his moving company on their show.
32:20
Look back but a couple months. Ago a different.
32:23
Island on a different island. Oahu running and moving company.
32:28
Him and his sister running company in Huhu.
32:33
Monday, though no competition. And.
32:38
See what? It's a Move on Monday episode.
32:40
He's. Referencing it was a move.
32:45
That's. Right.
32:46
There's no competition with my monies and.
32:48
When this is the Wednesday, how are?
32:49
Gonna start the Monday 1 and we're coming for your neck.
32:51
I'll tell everybody. They got me in the fields on
32:55
competition. I love it.
32:56
Right, It doesn't. He doesn't even need to do
32:58
anything. He texts me all the time.
33:00
He's like, I'll move by Wednesday's, got a couple more
33:02
views and move it Mondays. It's something to watch.
33:05
There's a moving fight Monday. They.
33:08
Start. For your neck, don't you start?
33:13
This was on another travel place that everybody wants to go,
33:16
maybe. Wants to go.
33:17
Everybody wants to go to Oahu. Everybody wants to go to Hawaii,
33:19
everybody wants to go to Maui. It's, it's one of the places
33:22
that you, you want to take your partner, you want to go with
33:25
your family. I mean, now he's such a
33:27
beautiful, majestic, tropical place to go to.
33:32
And so how did they end up getting the James over there?
33:37
Because, you know, the reality is and it's kind of what I.
33:39
Believe is the guy. On you.
33:42
But listen, you were on a very small scope.
33:45
You're on an island. You, you were segregated with
33:48
kind of what's coming in, what's going out.
33:50
Me and James have talked multiple times over the last
33:52
year. The fact that, you know, you
33:55
almost have to pivot and kind of go into a lot of people are
33:58
coming inbound through containers, a lot of people
34:01
going outbound through containers.
34:03
The only way aside from air freight.
34:04
So it's a little bit different. Because you going to get it over
34:07
there, going to teleport it, throw it by rail.
34:09
Well, that's it. You can't rely on local news.
34:11
Everything else. So rail right over the.
34:14
Pacific, James. Didn't.
34:15
Appreciate you coming in here. Vincent kind of stole the show
34:18
in the beginning. I really want you to close.
34:19
Out the show you need to go strong because he represented
34:22
Vegas heart he went for the. Full Vegas.
34:26
Special shout out to game. We have we have Vegas as family
34:29
cause we call it the ninth Hawaiian island.
34:31
Bro. Nice.
34:32
You know, Seriously. Yeah, do you guys both saw spam
34:35
as I was? Tons of business together.
34:37
I didn't even know it was him. Just knew like 4 hours ago.
34:40
So hey, and he's like he's like good enough there 15 bucks I had
34:45
I had a cause. Sometimes I have customers and
34:47
they, and they are animate about not paying cause I, I take,
34:52
they're animate about they, they want to pay like at destination,
34:56
which makes it particularly hard, right when I'm doing
34:58
logistics. And so we used multiple times
35:04
before great rapport. But we call him up and he's
35:08
like, yeah, I'll, I'll, I'll handle that, that cashier's
35:11
check. So she was kind of like a Karen,
35:13
you know, so we wanted to kind of be on top of it.
35:15
Move was fine. He did a great job.
35:18
So container work, you work with a lot of moving companies, you
35:20
speak to a lot of guys out here and set up a unload for what
35:23
you're sending. Yeah, we have an SOP.
35:25
So basically. Stop before you go too deep.
35:29
Sure. Tell me how you started.
35:31
What made you want to start coming to Hawaii?
35:34
One question at a. Time.
35:35
How do you end up in there? Let's go start with how you
35:38
ended up in Hawaii. Alright, so I was born and
35:40
raised in New York. New York City.
35:42
No Westchester. Westchester New.
35:45
York sorry, is that? What was that?
35:47
What was that? You get off the train at
35:49
Peekskill. Salsa commercial.
35:50
And then you start heading towards Yorktown Heights and I'm
35:53
like right in between small town like.
35:57
Beauty or how did you end up over there?
35:59
Well, my life was kind of falling apart, OK.
36:07
No worries, no judgment here. Existential crisis?
36:10
How we end up in the movie industry.
36:13
Notice it's pretty consistent. You know, it was nice.
36:18
Falling apart. One point when you started.
36:22
Now this is the the. Rebuild.
36:23
Well, it's nice because what's nice about the moving business
36:26
is the easy barrier to entry. Like, except for Vegas
36:29
apparently, you know, but which is kind of interesting and nice,
36:32
especially as, you know, coming in in a market like that, it's
36:36
like a higher barrier to entry, you know, which is, which is
36:38
nice if you're established. Right.
36:40
But to me, I mean, I've been, I grew up going to Oahu all the
36:44
time. And I think of the fact that you
36:46
were on a small island and I and it's not to me.
36:51
I guess it's a sense of challenging yourself, but you
36:53
you end up on Maui and going. I thought Hawaii was 1 island
36:58
before I moved over there. They were like, there's a Yahoo,
37:02
there's the Big Island, there's Maui, there's Kawhi.
37:04
I'm like, there's the what? The Big Island?
37:06
You're like, yeah, like what? Like I was, I was shocked that
37:10
they literally call it the Big Island.
37:12
It was a super confused, but they're like, yeah, that's
37:15
Hawaii. You know, I thought Hawaii was
37:16
like 1 island. You know, I was just 20 years
37:18
old and I just wanted to go somewhere that was real nice.
37:23
But that was still in America, you know?
37:25
No job, no girlfriend, no college, no nothing, right?
37:27
Just figure it out. 20 years. Old figure it out, yeah.
37:30
And then you have this apparently got, you know, you're
37:35
making phone calls. What's up?
37:38
What's up? Yeah, we got, we got.
37:43
We have California in the house. He's he's coming to comment
37:48
commandeer some some vape, fucking some vape and we just
37:52
checked the vape out. Gotta ask what?
37:53
He's gonna be scrambling for it. He's a fiend.
37:55
When the question are you? It broke in half so.
37:58
Now are you guys if he would have said no when I was trying
38:02
to fix the action like what was? He's bombed.
38:04
Either way, I need the pin. So the reference, I don't know
38:08
if you mentioned you probably did, but we're in a 28,000
38:11
square foot awesome mansion. Yeah, we just got this sick like
38:15
I just. I'm finding new places in the
38:17
house. It's just like, it's awesome.
38:19
So you're, you're, you're just going.
38:20
I'm going to, I'm going to one of the islands.
38:22
I'm going to Hawaii. It's beautiful.
38:24
I know you're good things. I don't know anybody.
38:26
I had friends that went to Florida.
38:29
I had friends that went to South Southern California, but I
38:33
wanted to be unique and special, you know, something new.
38:36
And then so I went to. I mean like spam we talked about
38:39
and he liked spam calling around me.
38:40
It helped. Places for rent and like you
38:45
know everybody was was an asshole except for this one guy
38:48
Bill Combest was his name should Bill shout out to Bill love you
38:53
Bill look. At the camera, don't.
38:54
Tell me how to write a check. You tell me how to write a
38:56
check. Nice.
38:57
Yeah, and he's like, yeah, we gotta, we gotta bed.
39:02
You know, there's like 8 dudes in the house.
39:04
You sharing a A room with a dude.
39:06
It's like 500 bucks a month. He's like, I'll take you to the
39:08
human resources, whatever place. Voyage change 500 bucks a.
39:12
Month and change over there and he's like we'll get you BT and
39:16
my friend owns a moped company. What year is this?
39:19
2013 we'll get you a a moped is like there's a deli, you know
39:26
Mama's ribs and rotisserie. Shout out to Mama's ribs and
39:28
rotisserie. The one in Kihei.
39:30
It's not no longer there. God bless it.
39:32
Really good ribs. Miss it.
39:34
That's good. They still got to location line
39:37
and or was I 500. It's like alright worst case
39:43
scenario be homeless on the beach in Hawaii.
39:45
That's not bad. And and and you know, I got the
39:49
ice in my back pocket. My momma loves me a lot so I
39:52
knew she would buy me to get home if it was real bad.
39:55
But as long as I kept my nose out of trouble, nice.
39:57
Which you know. Before you got to the island you
40:00
you were setting that. You had a backup.
40:04
Where do I go back home? Well, assume it was a good
40:07
assumption. I'd say it was pretty safe.
40:09
Yeah, yeah. Yeah.
40:10
So what got you into moving though?
40:13
Some shares, let's say what time shares Oh.
40:19
We got to talk about. Time shares or timeshares.
40:21
Oh wait, no, this is same thing. No, I'm kidding.
40:24
No, there's some good there's no, there's some good.
40:26
There's, you know, have one of the best memories as a child and
40:30
timeshares, my best friends. This is San Diego chicken base.
40:35
He's got the script tonight and we would go to timeshare where
40:40
kids was actually a lot of fun. Enjoy timeshare so still have
40:44
time. Training Speaking for the
40:47
timeshare. I I had a friend, Willie.
40:50
Trying to tell us the time sure right now.
40:52
Actually, well, first you gotta I'm going to give you free gift
40:55
and just 90 minutes of your time. 150 bucks cat.
40:59
Chris sold Chris is soul. He's signed me up.
41:02
I wanna type. Oht no, you bought it.
41:04
You a liar. Tourist say no, he half off a
41:10
trip. You know, no, he bought.
41:12
No, I haven't bought. They're hard sells though.
41:15
There's so much fun. He's gonna do it.
41:19
Of course, yeah. And then you look stupid when
41:21
you don't buy it, right? Yeah.
41:22
You look stupid when you don't buy it.
41:23
You're just like, it's it's great.
41:28
It's fucking. Beautiful, but so you're leaving
41:30
on. Time, Jerry.
41:31
Yeah, leading up to so I was, you know, exploring, having a
41:34
job, you know, and having multiple jobs.
41:37
I was like, damn, I suck at landscaping.
41:39
I was so happy when I got fired and I like almost cried, OK, I
41:42
was so happy. And then, you know, I was
41:45
working at Mama's ribs on Tisserie.
41:46
He's like, sell the ribs. I sold all the ribs, you know,
41:49
because they're really good ribs, you know, And then, so
41:52
then I worked at GNC and, and then I learning, oh, you can
41:55
make a Commission. So I'm like, I'm scanning.
41:57
I scan all of the items in the store, every single item to see
42:00
how much Commission they would give me in this one thing, $6 a
42:03
box that was blown away. They'd pay me 6 bucks to sell an
42:08
item. So it was like my first concept
42:10
of Commission. So I sold all the boxes and I
42:14
sold everything as much as I could, obviously.
42:17
Yeah, it's a great job, OK. Yeah, yeah, yeah.
42:23
So me and my friend, he came out there too about 90.
42:26
Days under those commissions. The guy in Memphis, he would.
42:29
Just they're not commissioned anymore.
42:30
I ask. I love going in there and
42:32
asking. But we, so my friend moves out
42:36
there too and he's in GNC with me and we're studying Jordan
42:39
Belfort. You know sales, right?
42:41
Straight line persuasion is great.
42:43
Learned about tonality and all that stuff.
42:46
Gosh, yeah. And then?
42:50
Then you're learning this for GNC sales.
42:52
Oh yeah, and then and then. Get the powder.
42:55
Get the powder and then I did the best I could.
42:59
Do the best. This is a Vegas.
43:01
This. I'm a vegan.
43:06
And. The hours.
43:07
Move fast. Yeah, bring me on the move side,
43:09
man. So Fast forward.
43:13
Should have never. My, my friend, my friend gets me
43:17
into marketing timeshare. So I'm, I'm booking timeshare
43:19
tours. I finally figure out, I mean,
43:22
I'm always consistent #3 and then I finally figured it out
43:26
after a year how to do it correctly.
43:29
But by that time I finally got my real estate license after I
43:32
think the 13th try because I failed the test.
43:35
The charms. Yeah, I had to learn how to take
43:37
tests. Real bad at taking tests.
43:39
So I had to study how to study, to take tests.
43:42
And like, I had to study, I'm sorry, how to take a test
43:45
because I would always get stuck and I would just like blow it,
43:48
right? So my reading comprehensions
43:51
were bad, but it got a lot better.
43:53
It's pretty damn good. Tad bit better.
43:56
But my second book when I was 20 years.
43:58
Old So where where where did you get 2?
44:00
Getting into moving. You're still there.
44:04
So in the timeshare, so. Went from I went from marketing.
44:07
To sales. I didn't like the way the sales
44:10
were. I felt like it was a dishonest,
44:13
at least for the company that I was with.
44:16
Company that I think no longer exists and it's time for an
44:19
honest service, you know, and that's how the moving came
44:24
around. It's like it's an honest
44:26
service. It's like Labour, right?
44:28
Well, we, we are now at a point where unfortunately for you 2,
44:32
we're at Dolly Dash. So Dolly Dash, Dolly Dash 8 also
44:39
brought to you by bhca.com with Trey Scallion.
44:44
Yeah, what up? Make sure you reach out to Trey
44:47
and get the modified strategy for your insurance.
44:51
The biggest obstacle that we ever fall into is how do we pull
44:56
these levers in our businesses when it comes down to insurance
45:00
renewals? Well, make sure you contact
45:02
Trey. Always a challenge.
45:03
And ask him about the Move FIDE strategy to save on insurance.
45:09
We are about to hit with you with the Dolly Dash.
45:12
You got 5 questions. Between one minute to.
45:14
Answer. You have less than a minute to
45:16
answer it and you guys ready. Yeah, we'll go, We'll go 123.
45:23
That's a good. Question.
45:24
Let's do 6. We can pop them back.
45:27
Cool go. We're talking.
45:30
I mean, you go ahead, you go. I'm not the Dolly Dash guy.
45:34
What is that you told? Me.
45:36
You got a big queue like that I. Can ask question, James, what's
45:40
the biggest obstacle that you found being on a island, having
45:45
a moving company? Resources and bad belief system.
45:54
Bad belief system or beliefs? Yeah, beliefs.
45:57
Yeah, like like limiting my limiting.
45:59
I'm like, oh, I'm on an island, there's only 150,000 people.
46:01
There's not enough moves. Chris, are you making any
46:05
investments for this next year and anything outside of moving?
46:11
The biggest investment I'm working on right now, I'm
46:13
actually doing an addition to my next home, which would kind of
46:17
be set up like a event space. So I've got some inspiration
46:22
from actually this this space right here.
46:24
So it'll be on the lake. And leave it.
46:26
He's inspired by moving Wednesdays.
46:28
Of. Course, that's probably the
46:29
biggest and most exciting thing I'm working on.
46:31
I mean, being able to accommodate having my own
46:33
events. Of course, it'll be, you know,
46:36
help cover the cost of a of a larger mortgage, but setting it
46:40
up with a Nashville destination on the lake, you know, you have,
46:44
you know, different excursions, activities, of course, and help
46:47
cover the cost of that. And what better way to just be
46:50
more of an authority in Nashville than invite Realtors,
46:53
industry professionals, moving company retreats, maybe, Who
46:56
knows, you know? So I'm excited about that.
46:59
Vincent, what trucks are you riding trucks to the fleet this
47:02
year? What what are you playing?
47:03
Are you playing on the lease those?
47:04
Are you planning to buy those or you got a sweet spot for what
47:06
you're looking for in trucks? I don't believe in leasing
47:11
trucks, it's a waste of money. That's your feeling.
47:14
You know, I buy them out, so I bought 3 last year.
47:17
I bought them all cash. Right.
47:18
And what do you look for? What type of?
47:20
Truck used I, I think if you diesel right around 100,000, you
47:24
know 130 or you know whatever they're brand new.
47:28
And you go for diesel. Yeah, so I already.
47:31
Go for gas. Different cities have different
47:35
things. They got down and.
47:36
Stuff like. I've had a gas.
47:38
Truck no. Currently, right now, do you
47:40
have gas? No, but some people swear by.
47:43
So my personal favorite. People swear by running gun.
47:46
My personal favorite is a freight line with a Cummins.
47:49
Now me too. Sure.
47:50
Like in Detroit though, I like a Freightliner with.
47:52
Detroit, too, I don't like. I don't like their.
47:55
Their, their, their, their the freight lines with the Cummins
48:00
or international, but I don't like Internet or Freightliners.
48:04
They're they're what is that called their service?
48:09
No, the the, the, the front thing that that filters it, that
48:14
cools it down. Yeah.
48:16
James, what about you getting the truck?
48:18
How how scarce is is purchasing a truck on the island?
48:23
You have to ship it to Maui. I buy them new and that could
48:28
change, could change. Eleanor is it?
48:32
Well, yeah, I'm new for 2025. My time they arrive.
48:35
It's 2026, yeah, basically. So.
48:39
What's your truck track? I, I buy them new, it's limited
48:42
resources there and sometimes limited talent.
48:45
So around the island there's mostly Isuzus.
48:47
So I was like, OK, there's enough Isuzu mechanics and parks
48:51
on the island, so. Good truck though.
48:53
It's a great truck, Yeah, so purchase the.
48:57
Warranty service. Probably, yeah, because they had
49:00
something happened and they're like, Oh yeah, well, you'd have
49:02
to do it over here. Yeah.
49:04
So I was 2021 when I bought those two.
49:08
I follow up to that one. New truck too.
49:13
Got it. Calm down, calm down.
49:16
Well, yeah, James, when it comes down to Internet expanding your
49:21
horizon, I almost threw the bill out there.
49:24
But when it comes to going OK, I mean, this small condensed
49:29
community, I focus on that community.
49:31
I built a good, strong brand. I need to think outside the box,
49:37
especially being on an island. You turn to shipping containers,
49:42
international shipping, you know, sending everything from
49:46
the island to the ports across California, up the coast up to
49:52
Seattle. You 2 both, you know, doing work
49:56
all the way from Maui to Las Vegas.
49:59
How has that been such a great blessing and an increase in
50:04
revenue by turning to that? Then going I'm just going to
50:08
focus on local. Because you can't survive in a
50:11
small population density in like 1 lane.
50:14
So that's also a problem because it creates context switching
50:19
with standard operating procedures for movers.
50:22
So then that's why often you will find in remote areas you
50:26
have poor quality of services, right, Because those that
50:30
context switching is happens a lot, right, because they have
50:34
to. Be able to do multiple things,
50:36
different training program that you're teaching the guys as well
50:38
too, because now you're doing international wrapping and
50:41
packing. Small detail changes, yeah, to
50:44
remain efficient. I mean, I can do the same thing
50:46
and be inefficient. 60 seconds are up.
50:50
Go on. You want me to ask Chris one?
50:51
Now you got Chris one last. One.
50:54
Is it the last one? Get another one.
50:59
You've been kiboshed. Go ahead.
51:01
You've been. It's because of the arm
51:03
wrestling. It is it good for the arm
51:05
wrestling that's. What it is, Chris?
51:07
What was your favorite part of the day at the Legends?
51:09
Retreat. No resentment.
51:11
My favorite part was, let's see, I mean, that was my first time
51:15
here in his speech. That was great.
51:17
I really. Appreciate Mark did an excellent
51:19
job. You'd really did a great job on.
51:21
Let me Larry's culture is second to none, I feel.
51:24
Like really is going for. Movers to owners 26 times.
51:28
That's I mean that's something that should be applauded always,
51:31
you know, so their stories and then of course, just the
51:35
connections. First time meeting my boy over
51:37
here from Vegas and now got another plug in Vegas so that's
51:39
good. Yeah.
51:42
Hey, you gotta hit. Me up, I will.
51:43
Could I just? Go ahead, comment.
51:45
Go ahead. There's a couple reasons I came
51:48
to this event and I'll just be I'll be 101.
51:52
It was get more intimate with him, you, you and Larry I.
51:57
Did you get that from? Trying to like Brown.
51:59
Note that was a bonus 12. No, no, I'll be.
52:04
I'll thank you. Thank you for saying.
52:05
Percent honest. I seen all you guys and I was
52:07
like, well, I gotta go, right? I wanna because like, I don't
52:13
remember. I don't remember exactly who
52:15
said it, but they said we're like, oh, the first guy, Gary,
52:18
he said relationships the most important.
52:20
And I knew that before I came here.
52:24
But like, I do want to get to know, you know, like you guys
52:28
who are killing it way more than me.
52:31
I, I knew that. But when I seen his he was the
52:33
first speaker today and I was like, I knew it because that's
52:36
why I came because, you know, you go to appreciate that you go
52:40
to the a lot of the other events and it's just kind of like, ohi
52:43
gotta speak oht Hey, yeah, you know, Chris or you know, Steve
52:46
or whatever, you know, nice. Whatever you looked at me and
52:49
say whatever. No, but you know what I mean?
52:53
In the armrest, kind of like you move on, you move on.
52:56
But it's different when you come here because it's like, oh, I
52:59
heard you alright. We're gonna have dinner
53:00
together. We're gonna go bowl together.
53:03
Somewhere to go with this house? That's why I can't actually, I
53:07
wanted that more personal experience because I know,
53:11
listen, I'm not know massive moving company, but I do know it
53:14
is about relationships. You know, I wanna build.
53:16
See, Vincent and I look at actually.
53:18
Like we all pay poker together for sure.
53:21
I wouldn't have done that at Titans.
53:23
No, I'm not talking shit, I'm just saying I wouldn't have been
53:26
able to do. That in another thing to
53:27
mention, we left Poker and Vincent when I were the only
53:31
ones left. You weren't.
53:35
You weren't there at the end. You were eliminated.
53:37
You left. I gave you all my chips.
53:40
I gave you all my chips. You lost the hand, I think.
53:43
We're winning bro. Yeah, like so it's a bad day for
53:47
you. Other than the great speech.
53:48
Other than the great speech, I've seen you lose arm
53:51
wrestling. Let's.
53:53
Say USA. You got closest thing is that
53:56
you forget to think about the fact that as everybody kept
54:00
entering the tables, who was the guy giving up all their chips to
54:04
make sure everybody else could play?
54:05
It wasn't you. It was your son, Wolf, that was
54:10
why you taught him well. You taught him well, brother.
54:13
Alright, I'll give it to Wolf. I kind of want to come back at
54:18
that, Vincent. Because closeout the Dolly dash
54:21
first. Well, the Dolly ashes over.
54:22
Alright, Dolly. Set up tray.
54:24
What up tray? Hit up trance please, please do.
54:27
Please do, especially if you have insurance questions.
54:29
He's he's the GOAT that he's gonna, he's gonna help you out
54:32
to get a better rate. I look at these great events
54:37
like the Moving Legends retreat, the Bill to move conferences,
54:41
the ones that are, you know, under 100, very intimate.
54:44
You have more time to connect. And I look at it almost at a
54:48
point where I get a chance to actually have the time to sit
54:54
down with you, to sit down with James, to sit down with
54:57
companies that are hustling it, that are make killing it and
55:04
building a brand where we might have already stepped back as
55:09
business owners. We go, OK, we built this
55:11
company. We've done quite well.
55:13
Light a fire. You know, and, and we light a
55:15
fire, but we're also learning. Like what are you doing?
55:19
I'm getting. To know how we grew?
55:21
No problem, let us teach you. But then it's the flip going,
55:25
OK, so you were super busy in December.
55:28
What were you doing differently that I missed that I can go back
55:32
and and, and to me it's a great combination because I can sit
55:36
down with Larry and been doing it for 2626 locations and been
55:41
doing it for 30 plus years. Could I answer that?
55:46
I called wasn't why she called the statement OHS, but go ahead.
55:50
I called my office manager earlier.
55:52
Responded. That I called my office manager
55:54
earlier and it was it was her and my dispatcher and I was
55:58
like, hey you guys good like what's going on?
56:00
Oh, we're figuring out, you know, this, this and that.
56:02
And they were like, don't worry about it.
56:05
Like, enjoy your time. Like we got this.
56:08
It's good feeling, great feeling.
56:10
And I just was like and. Picked up a beer that.
56:13
And they were like, Vince, like, just enjoy your time.
56:16
Like, that's awesome. We want you to learn more to
56:20
help us grow. Like I have movers that leave
56:26
are we fire whatever reason and then they beg to come back.
56:29
They were like, we went everywhere.
56:31
This isn't always greener. And then we were like your
56:34
company, the way you run it, you know, you come, I could come
56:37
talk to you in any time. You always ask me how my wife
56:40
doing, how my mom's doing. And I went here and in three
56:44
months, I made 80 and tips. And you brought me back and you
56:47
were back. I've been back for four days and
56:49
I made 800 and tips. Everyone else is slow.
56:52
You're slammed and and then my, my management is just like,
56:58
don't worry, chill. You got.
56:59
Like calling me right now. Like, kind of like Larry said
57:02
this, Larry. Said I don't wanna grow.
57:04
They love working with me because I don't.
57:07
I don't think I'm better than anybody.
57:09
I'm the owner. OK.
57:10
What does that mean? Like you're you.
57:12
You're without you. How?
57:14
Who's going to dispatch without you?
57:16
Who's going to drive the truck without you?
57:17
Who's going to be the mover? And I look at we're all equal.
57:21
We all work each other. We all work for the same common
57:24
goal. I'm no better than you.
57:25
You're no better than me. And they know that.
57:28
And they love working for me. And I don't know, I think that's
57:32
what drives our culture. James, what about talk about
57:34
your team a little bit. And I I'm picturing Roman
57:38
Reigns, I'm picturing The Rock pulling up in a truck.
57:41
Is this? Did you nailed it?
57:44
You're. Gonna be 15.
57:45
Though no, no go after the after the rock.
57:48
He's gotta be rock. First, I've had the rock, I've
57:50
had the rock. Yeah, Falso had the Hulk.
57:55
I've got a lot of a lot of characters.
57:57
You find a lot of characters on Maui.
57:58
Yeah, that's for sure. Big guys though, right?
58:01
That's sometimes, but a lot of times the smaller guys are.
58:04
Better movers. And and stronger with furniture
58:06
because he's been doing it for their whole life.
58:09
You know that muscle memory or something?
58:10
How are you? Are you travel a lot game?
58:15
So how's the business running while you're going on this trip?
58:18
The strip is kind of nice. I mean, I gotta give you credit
58:22
where credit is due. I got the ready rolls assistant.
58:25
She's only been on like a week. Did y'all hear that?
58:28
I didn't hear that. The girls assistant.
58:32
Dot com. Yes.
58:33
So you know what's nice? Because like sometimes I won't
58:35
be able to. See ask for this because I ask
58:37
for. This I know you.
58:38
Did that is perfect. I appreciate that, Judge.
58:39
I'll. Complain.
58:40
When it comes. If it's there.
58:43
But it makes me better, actually.
58:45
Exactly. Sharpens iron.
58:48
So, um, she, it's like the universe is like perfectly
58:56
working itself out. Cause they'll be some nights,
58:57
I'm sure we've all had it where your brain, your brain doesn't
59:00
turn off before bed. You just got to write things
59:03
down. It's not all these things that
59:05
I've written down just like just go over with her.
59:09
And then and since she got a sauna and like all these tools,
59:11
because she's an experienced executive assistant, she knows
59:14
like you found and set up like you did like a lot of the CEO
59:19
work that I don't want to fucking do.
59:21
I don't want to make more stops and show her how to do it And
59:26
and I she like it's like a role that's assumed that's the
59:31
initiatives being taken and I just like basically unlock the
59:35
doors to data and she's just like.
59:40
If you. All those things I couldn't
59:43
sleep, I just go over with her. And now she puts it in, in a, in
59:46
a structured, organized place. And now we can tackle it like
59:51
what's urgent and important first, right?
59:53
And what's important, not urgent, you know, like.
59:55
To help you classify it, because everything is important in your
59:58
head, especially. At night.
59:59
So here. Here's the reality you want.
1:00:01
To look at the camera and give her a shout.
1:00:02
We want to wrap. This up.
1:00:04
Thank you. Princess Move.
1:00:05
If that's her name, it's a beautiful name.
1:00:08
Yeah, we give shout outs. Shouts the Princess.
1:00:11
Even on. Time.
1:00:11
Thank you, Princess. James I I want to wrap this
1:00:16
episode. It's a week and 1/2 so.
1:00:17
Or so PM's in the month. Stop these DMS. Somebody's in a
1:00:27
market and they're small community.
1:00:29
No, no, because yeah, there's the.
1:00:31
Whole population density community, yeah.
1:00:34
What's the population? 150.
1:00:36
Exactly. And a lot of guys, they moved to
1:00:39
small counties thinking you look, I'm in the big city, I'm
1:00:43
in a small county outside of the the major cities, and I want to
1:00:48
start moving company. What's the advice you give
1:00:51
someone that hat that looks at it going and population is only
1:00:54
one 5200 thousand. Like I don't know how I'm gonna
1:00:57
kill it. There's probably another moving
1:00:58
company already in trying to get in this market place.
1:01:02
Would you give? 1.
1:01:03
To go like kind of like a, you can do it.
1:01:07
I'd say like, start begin with the end in mind, yeah.
1:01:12
So see where you want to be and then work backwards.
1:01:15
That's some Yoda shit, right? There some Yoda shit.
1:01:17
Every every Yoda shit that I get I just steal from somewhere else
1:01:20
and just repeat it somewhere. Maui.
1:01:25
He's coming to Maui. He's coming to Memphis.
1:01:30
No, no, no, listen. He's coming to a time here.
1:01:34
I'm not gonna say the company's name, but they've been known for
1:01:37
being the whole most high end movie company in Las Vegas.
1:01:40
Movie hometown dominator. And I know people who've done
1:01:44
their marketing and who've been like, why is he, why is he
1:01:48
dominating us? Like why?
1:01:50
And then they switch companies. I'm I'm coming and I'm gonna.
1:01:53
Give a fuck and you're proud of. It will take your market share.
1:01:57
Hometown dominator. Let's see where it.
1:01:59
Goes. Chris, I love you, Vincent.
1:02:02
Chris, you, you, you see, you come to these events.
1:02:06
You. Tomorrow.
1:02:08
Speaking tomorrow, we're excited to see you for Day 2.
1:02:10
Very excited to do it. Once you're out, are you
1:02:13
opening? Body briefly about this for 30
1:02:16
minutes. And you're, you're kicking it
1:02:19
off. Enough to get everybody in the
1:02:21
room, at least. For sure.
1:02:23
Just a couple of Tennessee boys having some fun tomorrow.
1:02:27
Yeah, 2 tomorrow. Can't forget you.
1:02:30
They put, they slip me in. Excellent.
1:02:33
Yeah, Chris, when you think of the moving company owners like
1:02:39
the two, they're sitting here with us, others that are sitting
1:02:42
in this room, what advice would you give them being where you
1:02:46
are now, expanding your real estate, your investments, your
1:02:51
business, your companies, What would you turn to them if they
1:02:56
said, Chris, give me some words like give me some words of
1:03:00
advice or where should I be going for 2026?
1:03:04
I mean, definitely look at a way to get into real estate.
1:03:08
I mean, that's probably the first, the first play look, look
1:03:11
for a different avenues to bolt on to your that's complementary.
1:03:15
Not to take away from your business, but just compliment
1:03:17
it. I don't know if you guys like
1:03:19
sell materials. I don't know if you offer junk
1:03:22
removal. There's tons of little bolt on
1:03:24
items that were due and still with the same guys, the same
1:03:27
trucks, you can do all these things as just complementary.
1:03:31
If you're not into long distance yet, obviously get into long
1:03:34
distance mean you're kind of limited where where you're at.
1:03:37
Yeah, yeah. Not us.
1:03:40
Yeah, we recently hired Ready Rolls to help us work harder in
1:03:44
some offshore helps and bias and they've done an amazing job and
1:03:46
they found the perfect candidate for our company.
1:03:49
Not only that, they help answering the questions that we
1:03:50
had about the process. You know, initially, you know,
1:03:52
having a can be intimidating because after all the questions
1:03:55
been amazing experience has been a huge part of our success thus
1:03:59
far. Reaching the process of hiring a
1:04:01
few more right now, definitely see them as being part of our
1:04:04
growth and reaching our goals on 2020 and another game changer
1:04:08
for our company. Visit readyrolls.com There is
1:04:13
now a better way to scale. Are you already doing that
1:04:23
currently? We started with that before
1:04:26
local. Yeah, I think I've said this a
1:04:28
lot, Chris, at the same trip. It's figure out how to multiply
1:04:33
your revenue without multiple problems.
1:04:34
What do you already have on your plate and what can you maximize?
1:04:37
Stop thinking about that secondary market.
1:04:40
What's in front of you? Three trucks we did 1.5 and that
1:04:44
wasn't because of all local. We did a lot of long distance.
1:04:48
Yeah, you were, you just you worked with Jeff at my company
1:04:51
on a long distance one. I know you were you were doing
1:04:54
some things. There.
1:04:56
Yeah. Yeah, that was prior, but you
1:04:59
had a customer that needed storage and didn't want storage
1:05:02
in Vegas, so you made it to my storage.
1:05:06
I would actually say I've done long distance more than I've
1:05:08
done. I've done long distance longer
1:05:10
than I've done. Local, but you, but you hear
1:05:12
this in the episode, right? You have to diversify, you have
1:05:15
to expand. Otherwise you have to think
1:05:17
outside the box and get into real estate, right?
1:05:20
Get into some type of asset that you can have that you have
1:05:23
underneath your company, not underneath your name that adds
1:05:27
value to your company. Because to me, I always look at
1:05:31
it going anybody can start moving company, especially
1:05:33
today, right? I can, I can put up a website, I
1:05:36
can get a couple trucks. I can go I can drop 20K on
1:05:40
Google Adwords and marketing and everything else Vegas and non
1:05:44
Vegas but or Nevada. But the reality is, is it's
1:05:48
doable, but if you can get into some type of hard assets and you
1:05:54
own a property that can bring on to it whether it's mini storage.
1:05:57
Whether? It's whether it's a warehouse or
1:06:01
anything else, you can have that as a long term, even if you look
1:06:05
at an exit strategy, you sell the transportation side of
1:06:08
things. Here's my moving company.
1:06:09
I'm going to sub out your your warehouse for you and keep the
1:06:14
warehouse that sometimes ends up turning to be more valuable than
1:06:17
your actual moving company. So you need to look at what
1:06:21
makes sense within your industry, within your market and
1:06:24
own some of these properties because to me, you're gonna be
1:06:27
coming every other mover, right? Right.
1:06:29
And unless you have been around for 50-60 hundred years, you
1:06:35
don't really have a legacy name. Been around for 5-10 years and I
1:06:39
want to sell out. I want to retire.
1:06:41
Great. I'll give you $200,000 your
1:06:43
company because it's really what what all you're worth.
1:06:47
No, I want 800. Not worth it right against
1:06:49
couture and start tomorrow. Or you want a couple of
1:06:52
properties, all you own real estate.
1:06:53
What do you got right? What's the value in that?
1:06:56
That's what I want to look for, right?
1:06:58
Nevada, whole different ball game.
1:06:59
I'm going to start looking at what was the difficulty to get
1:07:02
in there. How was easy going to be for me
1:07:04
to transfer that in there? Same with Maui and we'll start
1:07:07
off in on an island. I want to relocate.
1:07:09
I love Maui. I want to sit there on the
1:07:12
beach. I want to enjoy myself.
1:07:13
OK, what does that look like? How does it look like to
1:07:16
relocate? James, you got a warehouse?
1:07:18
OK, great. OK, I got an asset, but like I
1:07:21
just wanna buy a moving company. Go on, I could just start my
1:07:24
own. Do I wanna start my own?
1:07:25
Is it worth starting on? Like these are the things as you
1:07:28
are looking into acquiring another moving company, you have
1:07:30
to look for. This is why I love learning from
1:07:33
individuals like yourself because you can see the hustle
1:07:37
and the game in different states, different environments.
1:07:40
But it's when we come full circle with all of us in a room
1:07:46
going, man, here's the potential, here's where I could
1:07:49
be at, and we think, here's what I could buy, right?
1:07:53
And at a cheap price because you didn't do it right.
1:07:57
So that's where you have to look at, am I playing the cards
1:08:01
correctly? Do I have the right operations?
1:08:04
Do I have the right playbook? Do have the right CRM in place
1:08:07
that I'm going to get top game because I want to be like those
1:08:10
guys, right? So at that note, thank you so
1:08:14
much for listening. Stay, move, fight everybody.
1:08:16
It's been a great move. Fight Wednesday.
1:08:17
I appreciate Vincent James. Chris, thanks for coming in last
1:08:21
minute. Move in here.
1:08:24
Until next time, thank you.