Latest / The DEX Show: A Show for IT Change Makers
DEXOps in Action: Building an Experience Operations Center 🏗️ (w/ Atos)
In this episode, solo Tom welcomes Mike McGarvey, Global VP and Digital Workplace CTO at Atos. Mike shares insights into the creation and evolution of the Experience Operations Center (XOC)—a real-time, proactive extension of traditional IT operations built on Nexthink Infinity.
From Atos’ decade-long partnership with Nexthink to the shift toward DEX-driven business outcomes, Mike explains how the XOC is reshaping digital workplace strategy. Discover why now is the time for a new operational layer focused on employee experience, how the end of the IT incident is coming into view, and what the…
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