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How Domino's Saved Itself By Becoming A Tech Company
Domino's Pizza isn't really a pizza company anymore. In this episode of The Pivot Podcast, Lucas and Luna explore how the chain transformed from a struggling brick-and-mortar operator into a technology-first logistics platform. We break down their decision to treat every delivery as a software problem, the specific metrics they track for customer retention, and why admitting your product was bad was the smartest business move in the industry. This is a case study in radical transparency and digital transformation.
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