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#452 - When Identity Becomes Critical Infrastructure with Shea McGrew
Shea McGrew, Chief Technology Officer at Maricopa County, returns to Identity at the Center one year after episode 376 to take on a question she first raised at our Identity After Dark session: when does digital identity become critical infrastructure? Jeff and Jim talk with Shea about how a county broadband and digital equity project led her to see digital trust as the thread running through every digital government service, and why that trust depends on identity. The conversation covers building an external identity portal for residents, designing for consent and privacy from the start, why…
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