Latest / Omni Talk Retail / Albertsons Wants to Measure Your Dwell Time | Fast Five Shorts
Transcript
- 0:00Albertsons
- 0:00is
- 0:00expanding
- 0:01a
- 0:01pilot
- 0:01program
- 0:02that
- 0:02uses
- 0:02tracking
- 0:03devices
- 0:03on
- 0:04shopping
- 0:04carts
- 0:04and
- 0:05in
- 0:05baskets
- 0:06to
- 0:06measure
- 0:06how
- 0:06long
- 0:07customers
- 0:07dwell
- 0:08in
- 0:08front
- 0:08of
- 0:08in
- 0:08store
- 0:09retail
- 0:09media
- 0:10displays.
- 0:10All
- 0:10right,
- 0:10we're
- 0:11back
- 0:11into
- 0:11the
- 0:11store.
- 0:12According
- 0:12to
- 0:13Grocery
- 0:13Dive,
- 0:13Albertsons
- 0:14is
- 0:14currently
- 0:14testing
- 0:15the
- 0:15technology
- 0:15in
- 0:15an
- 0:1680
- 0:16store
- 0:16pilot
- 0:17and
- 0:17plans
- 0:18to
- 0:18expand
- 0:18to
- 0:18about
- 0:19800
- 0:19stores
- 0:19this
- 0:20year.
- 0:20Liz
- 0:21Roach,
- 0:21VP
- 0:21of
- 0:22media
- 0:22and
- 0:22measurement
- 0:23at
- 0:23Albertson
- 0:24said
- 0:24on
- 0:24a
- 0:24recent
- 0:25podcast
- 0:25that
- 0:25the
- 0:25initiative
- 0:26is
- 0:26driven
- 0:26by
- 0:26brands
- 0:27desire
- 0:27to
- 0:28collect
- 0:28more
- 0:28data,
- 0:29find
- 0:29ways
- 0:29for
- 0:29more
- 0:30incremental
- 0:30purchases
- 0:31and
- 0:31pinpoint
- 0:32cross
- 0:32merchandising
- 0:32opportunities.
- 0:33The
- 0:34carts
- 0:34use
- 0:34beacon
- 0:35technology
- 0:35to
- 0:35anonymously
- 0:36detect
- 0:36wind.
- 0:37Carts
- 0:37are
- 0:37in
- 0:37proximity
- 0:38to
- 0:38in
- 0:38store
- 0:39displays,
- 0:39helping
- 0:40understand
- 0:40overall
- 0:40engagement
- 0:41patterns
- 0:41and
- 0:42dwell
- 0:42time.
- 0:43All
- 0:43sensor
- 0:44data
- 0:44is
- 0:44aggregated
- 0:45and
- 0:45not
- 0:46tied
- 0:46to
- 0:46the
- 0:46individuals
- 0:47with
- 0:47no
- 0:47personal
- 0:48or
- 0:48device
- 0:49level
- 0:49identifiers
- 0:50collected.
- 0:50Wow,
- 0:50we've
- 0:51got
- 0:51a
- 0:51beacon
- 0:51story.
- 0:52I
- 0:52thought
- 0:52we
- 0:52were
- 0:52done
- 0:52with
- 0:53beacons.
- 0:53Question
- 0:54for
- 0:54you
- 0:54and
- 0:55let's
- 0:56go
- 0:56back
- 0:56to
- 0:56you,
- 0:56Ann.
- 0:57Does
- 0:57Albertson's
- 0:58new
- 0:58cart
- 0:58tracker
- 0:59say
- 0:59more
- 0:59about
- 1:00where
- 1:00in
- 1:00store
- 1:00media
- 1:01is
- 1:01going
- 1:01or
- 1:02where
- 1:02in
- 1:02store
- 1:02retail
- 1:03media
- 1:03is
- 1:03now?
- 1:03Now
- 1:05I
- 1:05would
- 1:05have
- 1:05to
- 1:05say
- 1:06where
- 1:06it
- 1:06is
- 1:06now.
- 1:06I
- 1:07was
- 1:07shocked
- 1:08actually
- 1:08that
- 1:09the
- 1:09screens,
- 1:10they
- 1:10put
- 1:10Albertson's
- 1:11launch
- 1:11all
- 1:11these
- 1:12screens
- 1:12in
- 1:12store
- 1:12and
- 1:13there's
- 1:13I,
- 1:13I
- 1:13was
- 1:13like
- 1:14there's
- 1:14no
- 1:14camera
- 1:14or
- 1:15like
- 1:15nothing
- 1:15monitoring
- 1:16dwell
- 1:16time
- 1:17in
- 1:17front
- 1:17of
- 1:17the,
- 1:18the
- 1:18screens.
- 1:18Like
- 1:19that
- 1:19shocked
- 1:19me.
- 1:20There's
- 1:20so
- 1:20much
- 1:20out
- 1:21there
- 1:21and
- 1:21available.
- 1:21So
- 1:22that,
- 1:22that's,
- 1:23that
- 1:23surprised
- 1:24me
- 1:24and
- 1:24I
- 1:24think
- 1:24shows
- 1:25that
- 1:25yes,
- 1:25we
- 1:26are
- 1:26still
- 1:26very
- 1:27early
- 1:27in
- 1:28determining
- 1:29what
- 1:29is
- 1:29going
- 1:29to
- 1:29be
- 1:29successful
- 1:30when
- 1:30it
- 1:30comes
- 1:30to
- 1:31in
- 1:31store
- 1:31media.
- 1:31And,
- 1:32and
- 1:32you
- 1:32know,
- 1:33I
- 1:33don't
- 1:33think
- 1:33we're
- 1:34far
- 1:34off
- 1:34from
- 1:35getting
- 1:35to
- 1:35this
- 1:36higher
- 1:36level
- 1:36of
- 1:36fidelity
- 1:37because
- 1:37of
- 1:37some
- 1:38of
- 1:38the
- 1:38technologies
- 1:38that
- 1:39you
- 1:39know,
- 1:39people
- 1:39you
- 1:39and
- 1:40I
- 1:40have
- 1:40talked
- 1:40to,
- 1:40Chris,
- 1:41I'm
- 1:41sure
- 1:41people
- 1:41that
- 1:41will
- 1:42be
- 1:42showing
- 1:42up
- 1:42at
- 1:42Shop
- 1:42Talk,
- 1:43Joe,
- 1:43but,
- 1:44but
- 1:44Liz
- 1:45Roach
- 1:45is
- 1:46smart
- 1:46and
- 1:46I
- 1:46think
- 1:47alongside
- 1:47the
- 1:48Albertsons
- 1:48team,
- 1:49Liz
- 1:50was
- 1:50smart
- 1:50to
- 1:50deploy
- 1:51this
- 1:51pilot
- 1:52to
- 1:52get
- 1:52that
- 1:52additional
- 1:53data
- 1:53point.
- 1:54You
- 1:54know,
- 1:54Liz
- 1:55saw
- 1:55we
- 1:55only
- 1:56have
- 1:56the
- 1:56screens
- 1:57in,
- 1:57we
- 1:57can
- 1:57see
- 1:57a
- 1:57lift
- 1:58in
- 1:58point
- 1:58of
- 1:58sale
- 1:58data.
- 1:59But
- 1:59let's
- 1:59get
- 2:00that
- 2:00additional
- 2:01point
- 2:01data
- 2:01point
- 2:02for
- 2:02the
- 2:02brands
- 2:03who
- 2:03are
- 2:03advertising
- 2:04on
- 2:04these
- 2:04screens
- 2:04to
- 2:04really
- 2:05show
- 2:05in
- 2:06addition
- 2:06to,
- 2:07you
- 2:07know,
- 2:08increase
- 2:08in
- 2:08sales
- 2:08of
- 2:09your
- 2:09product,
- 2:09we're
- 2:09also
- 2:10seeing
- 2:10that
- 2:10people
- 2:11were
- 2:11in
- 2:11front
- 2:12of.
- 2:12Even
- 2:12if
- 2:13it's
- 2:13a
- 2:13beacon,
- 2:13this
- 2:13is
- 2:13like
- 2:14an
- 2:14easy
- 2:14thing
- 2:14to
- 2:14just
- 2:15slap
- 2:15onto
- 2:15a
- 2:16regular
- 2:16cart.
- 2:16No,
- 2:17no
- 2:17major
- 2:17technology
- 2:18infrastructure
- 2:19changes.
- 2:20So
- 2:20I
- 2:20think,
- 2:20I
- 2:21think
- 2:21this
- 2:21is
- 2:21very,
- 2:22you
- 2:22can
- 2:22see
- 2:22Liz's
- 2:23leadership
- 2:24really,
- 2:24really
- 2:25coming
- 2:25into
- 2:25play
- 2:25here
- 2:26when
- 2:26they're
- 2:26saying
- 2:26look
- 2:26we
- 2:27got
- 2:27it.
- 2:27We
- 2:27got
- 2:27to
- 2:27keep
- 2:28catching
- 2:28up.
- 2:28However
- 2:29that
- 2:29might
- 2:29be
- 2:30low
- 2:30fidelity
- 2:31solution.
- 2:32We're
- 2:32going
- 2:32to,
- 2:32we're
- 2:33going
- 2:33to
- 2:33do
- 2:33this
- 2:33and
- 2:33start
- 2:34to
- 2:34get
- 2:34to
- 2:35proving
- 2:35out
- 2:36the
- 2:36investment
- 2:36in
- 2:37the
- 2:37next
- 2:37wave
- 2:37of
- 2:37in
- 2:38store
- 2:38media
- 2:38and
- 2:38next
- 2:39wave
- 2:39of
- 2:39in
- 2:39store
- 2:39technology.
- 2:40That's
- 2:40really
- 2:40going
- 2:40to
- 2:40move
- 2:40the
- 2:41needle.
- 2:42Yeah,
- 2:42that's
- 2:42a
- 2:42good
- 2:42point.
- 2:42I'm
- 2:43going
- 2:43to
- 2:43go
- 2:43to,
- 2:43I
- 2:43want
- 2:43to
- 2:43give
- 2:43Joe
- 2:44the
- 2:44last
- 2:44word
- 2:44on
- 2:44this
- 2:44one
- 2:45because
- 2:46you
- 2:46know,
- 2:46he's
- 2:47been
- 2:47probably
- 2:47drowning
- 2:48in
- 2:48retail
- 2:48media
- 2:48preparing
- 2:49for
- 2:49shop
- 2:49talk
- 2:50here.
- 2:50But
- 2:50yeah,
- 2:51no,
- 2:51I
- 2:51agree
- 2:51with,
- 2:51I
- 2:51agree
- 2:52with
- 2:52you
- 2:52and
- 2:53like,
- 2:53you
- 2:53know,
- 2:53I
- 2:53think
- 2:53it,
- 2:54you
- 2:54know,
- 2:55it
- 2:55says
- 2:55a
- 2:55lot
- 2:55to
- 2:55me
- 2:56more
- 2:56about
- 2:56where
- 2:56things
- 2:56are
- 2:57now,
- 2:57you
- 2:57know,
- 2:57because,
- 2:58and
- 2:58we've
- 2:58said
- 2:58this
- 2:58on
- 2:58the
- 2:59show
- 2:59many,
- 2:59many
- 2:59times.
- 3:00Like
- 3:00we've,
- 3:01we've,
- 3:01I've,
- 3:01I
- 3:02personally
- 3:02have
- 3:02been
- 3:02very
- 3:02hesitant
- 3:03to
- 3:03sign
- 3:04off
- 3:04on
- 3:04all
- 3:04the
- 3:04digital
- 3:04screen
- 3:05investments
- 3:05that
- 3:05are
- 3:05going
- 3:06into
- 3:06the
- 3:06store
- 3:06because
- 3:07cracking
- 3:07the
- 3:07code
- 3:07on
- 3:07this
- 3:08is
- 3:08really
- 3:09hard.
- 3:09And
- 3:09Liz
- 3:09Roach,
- 3:09to
- 3:10her
- 3:10credit,
- 3:10she
- 3:11said
- 3:11in
- 3:11the
- 3:11article,
- 3:11quote,
- 3:12dwell
- 3:13time
- 3:13likely
- 3:13equates
- 3:14to
- 3:14an
- 3:14incremental
- 3:14sale,
- 3:15but
- 3:15we
- 3:15actually
- 3:16need
- 3:16to
- 3:16test
- 3:16those
- 3:17models,
- 3:17end
- 3:17quote,
- 3:18to
- 3:18make
- 3:18sure
- 3:18that
- 3:19that
- 3:19is
- 3:19the
- 3:19case.
- 3:20Which
- 3:20is
- 3:20an
- 3:20awesome
- 3:21admission
- 3:22that,
- 3:22that
- 3:22that's
- 3:23the
- 3:23theory
- 3:24at
- 3:24best
- 3:24right
- 3:24now.
- 3:24But
- 3:25they
- 3:25don't
- 3:25actually
- 3:25know
- 3:26whether
- 3:26the
- 3:26impact
- 3:26is
- 3:27real.
- 3:27That's
- 3:28really
- 3:28great
- 3:29for
- 3:29someone
- 3:29to
- 3:29actually
- 3:30come
- 3:30out
- 3:30and
- 3:30say
- 3:30that.
- 3:30It's
- 3:31so
- 3:31transparent
- 3:32and
- 3:32candid.
- 3:33And
- 3:33also
- 3:34the
- 3:34other
- 3:34point
- 3:34about
- 3:34this
- 3:35too
- 3:35that
- 3:35I
- 3:35think
- 3:35is
- 3:35important
- 3:36is
- 3:37we're
- 3:37not
- 3:37even
- 3:37attributing
- 3:38the
- 3:38sale
- 3:38to
- 3:38the
- 3:39individual
- 3:39level
- 3:40through
- 3:40this
- 3:40technology.
- 3:41We're
- 3:41attributing
- 3:41it
- 3:41at
- 3:42upper
- 3:42funnels.
- 3:43So
- 3:43there
- 3:43is
- 3:43still
- 3:44a
- 3:44long
- 3:44way
- 3:44to
- 3:44go.
- 3:45But
- 3:45Joe,
- 3:45what
- 3:45do
- 3:45you
- 3:46think?
- 3:46I
- 3:46know
- 3:46you're
- 3:46chopping
- 3:47at
- 3:47the
- 3:47bit
- 3:47to
- 3:47get
- 3:47in
- 3:47here.
- 3:48Yeah,
- 3:48no,
- 3:49I
- 3:49love
- 3:49this
- 3:50topic.
- 3:50I
- 3:50mean
- 3:50I
- 3:50think
- 3:51on
- 3:51several
- 3:51different
- 3:51levels
- 3:52like
- 3:53it
- 3:53so
- 3:54speaks
- 3:54to
- 3:54the
- 3:54disconnect
- 3:55between
- 3:56the
- 3:56digital
- 3:56world
- 3:57and
- 3:57digital
- 3:57style
- 3:58measurement.
- 3:59What
- 4:00brands
- 4:00are
- 4:01used
- 4:01to
- 4:01be
- 4:01able
- 4:01to
- 4:01get
- 4:02as
- 4:02far
- 4:02as
- 4:02like
- 4:02kind
- 4:02of
- 4:03kind
- 4:03of
- 4:03outcome
- 4:03metrics
- 4:04from,
- 4:04from
- 4:05advertising
- 4:05that
- 4:05they
- 4:05do
- 4:06online
- 4:06to,
- 4:07to
- 4:07the
- 4:07real
- 4:08world,
- 4:08which
- 4:08is
- 4:08always,
- 4:09always,
- 4:09always
- 4:10been
- 4:10a
- 4:10lot
- 4:10messier
- 4:11and
- 4:11hard
- 4:11to
- 4:11measure.
- 4:12You
- 4:12know,
- 4:12whether
- 4:12you're
- 4:12talking
- 4:12about
- 4:13out
- 4:13of
- 4:13home
- 4:14or
- 4:14even
- 4:14old
- 4:15school
- 4:15television
- 4:16advertising,
- 4:17much,
- 4:17much
- 4:17less
- 4:17like
- 4:18print.
- 4:18So,
- 4:19so
- 4:19I
- 4:19think
- 4:20it's
- 4:20kind
- 4:21of
- 4:21interesting
- 4:21to
- 4:22see
- 4:22this,
- 4:22this
- 4:22low
- 4:23fidelity,
- 4:23low
- 4:24tech,
- 4:24low,
- 4:24low
- 4:25expense
- 4:25way
- 4:25of
- 4:26starting
- 4:26to
- 4:26get
- 4:27some,
- 4:27some
- 4:27very
- 4:28privacy
- 4:28friendly
- 4:28metrics
- 4:29which
- 4:29I
- 4:29love.
- 4:30And
- 4:30it's
- 4:30very
- 4:31smart
- 4:31that
- 4:31Albertsons
- 4:32is
- 4:32kind
- 4:32of
- 4:32really
- 4:32playing
- 4:33up
- 4:33the
- 4:33fact
- 4:33that
- 4:33this
- 4:34is
- 4:34very
- 4:34you
- 4:35know,
- 4:35very
- 4:35friendly
- 4:35to
- 4:35the
- 4:36shopper.
- 4:36Not
- 4:37kind
- 4:37of
- 4:37grabbing
- 4:38people's
- 4:39genders
- 4:39or
- 4:40other
- 4:40demographic
- 4:41data,
- 4:41just
- 4:41knowing
- 4:41a
- 4:42cart
- 4:42went
- 4:42by
- 4:42this
- 4:42ad
- 4:43and
- 4:43stopped
- 4:43for,
- 4:44or
- 4:44by
- 4:44this
- 4:45screen
- 4:45and
- 4:45stopped
- 4:45at
- 4:46this
- 4:46time
- 4:46for
- 4:46this
- 4:46long.
- 4:47It's
- 4:48better
- 4:48than
- 4:48nothing.
- 4:49It's
- 4:49probably
- 4:49not
- 4:49what
- 4:50a
- 4:50digital
- 4:50buyer
- 4:50is
- 4:50going
- 4:51to
- 4:51want
- 4:51as
- 4:51far
- 4:51as
- 4:51sophisticated
- 4:52metrics,
- 4:52but
- 4:53maybe
- 4:53it's
- 4:53a
- 4:53good
- 4:54enough
- 4:54compromise,
- 4:55at
- 4:55least
- 4:55for
- 4:55a
- 4:56start,
- 4:56as
- 4:56they
- 4:56start
- 4:56building
- 4:57up
- 4:57that,
- 4:57that
- 4:58basis
- 4:58of
- 4:58data
- 4:58that
- 4:58kind
- 4:59of
- 4:59tracks,
- 4:59you
- 5:00know,
- 5:00kind
- 5:00of
- 5:00correlations
- 5:01between
- 5:01dwell
- 5:01time
- 5:02and
- 5:02sales
- 5:03increases
- 5:03or
- 5:04dwell
- 5:04time
- 5:04and
- 5:04maybe
- 5:05kind
- 5:05of
- 5:05upper
- 5:05funnel
- 5:06metrics
- 5:06if
- 5:06they
- 5:06do
- 5:06like
- 5:06survey
- 5:07based
- 5:07research
- 5:07to
- 5:08try
- 5:08to
- 5:08get
- 5:08those.
- 5:08So
- 5:09better
- 5:09than
- 5:10nothing.
- 5:11I've
- 5:11always
- 5:12a
- 5:12fan,
- 5:12somebody
- 5:13at
- 5:13Shop
- 5:13Lux
- 5:14of
- 5:14all
- 5:15places,
- 5:15kind
- 5:15of
- 5:15said
- 5:16when
- 5:16it
- 5:16comes
- 5:16to
- 5:16evaluating
- 5:17technologies,
- 5:18don't
- 5:18buy
- 5:18the
- 5:18Ferrari.
- 5:19If
- 5:19the
- 5:19Toyota
- 5:20is
- 5:20good
- 5:20enough.
- 5:20And
- 5:21this
- 5:21is
- 5:21definitely
- 5:21a
- 5:22Toyota
- 5:22style
- 5:22technology
- 5:23and
- 5:23maybe
- 5:23it's
- 5:24good
- 5:24enough.
- 5:24It's
- 5:24worth
- 5:24trying
- 5:24with
- 5:25marketers
- 5:25and
- 5:25see
- 5:25if,
- 5:26see
- 5:26if
- 5:27it
- 5:27works.
- 5:27Yep.
- 5:28It's
- 5:28reliable,
- 5:29it's
- 5:29tested
- 5:30and
- 5:30true.
- 5:30It's
- 5:30definitely
- 5:30the
- 5:31Toyota
- 5:31of
- 5:32solutions.
- 5:32Yes.