Navigating the Trust Gap
EPISODE SUMMARYThere is a statistic that should stop every leader in their tracks. Only one in ten employees believes their feedback actually leads to action. In this episode, L. Michelle Smith takes a high-level journey through the August Circle cohort theme — The Trust Gap: Leading When Your People Are Watching Everything — and unpacks what the research says about self-trust, psychological safety, and what it actually takes to build a culture of trust that outlasts the pressure.WHAT YOU WILL HEAR IN THIS EPISODEWhy the trust gap begins inside a leader before it ever shows up between a…
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