Latest / Inspirations for a Better Life / Inspirations for a Better Life, episode 2 an interview with the Laura Evans NLP Master Trainer.
Transcript
- 0:11SPEAKER_00: Almost two years ago, when inspirations for a better life was just still an idea that I was beginning to explore, I sat down with someone who's played a significant part in my own journey.
- 0:23SPEAKER_00: Laura Evans of Unleas Your Potential.
- 0:27SPEAKER_00: She's a multi-award-winning NLP master trainer who spent many years helping people develop their skills as coaches.
- 0:35SPEAKER_00: Now I first met Laura when I was looking for a certified trainer for my own journey.
- 0:41SPEAKER_00: And after being concerned at the level of quality of training that's touted over social media, I was absolutely delighted when I found Laura and her organization.
- 0:52SPEAKER_00: Her dedication to the quality of her training is legendary in the NLP community.
- 0:59SPEAKER_00: Her expectations of her student commitment is second to none, and the results that she gets from her students is testimony to her approach.
- 1:09SPEAKER_00: But to me, she's also now a close friend and a mentor.
- 1:13SPEAKER_00: I spent time working alongside Laura as her assistant, and as a result, I learned a great deal from her, both from that experience and through the many conversations that we've had about coaching, therapy, and life in general.
- 1:29SPEAKER_00: So, although this was filmed a little while ago, I'm really pleased to be sharing it with you now.
- 1:36SPEAKER_00: Here's my conversation with the one and only Laura Evans.
- 1:43SPEAKER_00: So, Laura, welcome to the Inspirations Podcast.
- 1:46SPEAKER_00: It's an absolute pleasure to have you with me today.
- 1:49SPEAKER_00: And this time, for once, it's you that's the guest.
- 1:54SPEAKER_00: Tell me, as someone who has got lots of great series and podcasts under your belt, how does it feel to be on the other side?
- 2:02SPEAKER_01: Quite scary, actually.
- 2:05SPEAKER_01: Yes, it's um it's it's an absolute pleasure to be here and be a guest on your show.
- 2:09SPEAKER_01: But I'm not gonna lie to you, it is a little bit um, and I feel a little bit under pressure um being the other side of the table.
- 2:16SPEAKER_01: But I I I'm so looking forward to today's episode.
- 2:19SPEAKER_00: Well, I'm sure that you'll be absolutely brilliant.
- 2:21SPEAKER_00: I mean, you always are whenever I have conversations with you.
- 2:24SPEAKER_00: So, you know, I'm really looking forward to seeing where this goes today.
- 2:26SPEAKER_00: Look, as as you know, the purpose of this podcast series is to uncover some really inspirational people and stories that the listeners might not have actually heard about or come across before.
- 2:39SPEAKER_00: So I've got to say that in the three years that I've known you, you definitely fall straight into that category.
- 2:45SPEAKER_00: I mean, I've witnessed firsthand the incredible depth of your heart in wanting to make a difference in people's lives.
- 2:52SPEAKER_00: And I'm sure we're going to touch on a lot of that today, okay, as we go.
- 2:55SPEAKER_00: But I'm just curious to start with that you had a big career carved out in HR, and you worked in that arena for some really prestigious companies.
- 3:06SPEAKER_00: So, what made you change tack and pursue a new career then in coaching and then of course becoming the UK's leading NLP training company?
- 3:17SPEAKER_01: So I think the thing that always sticks out in my mind is I'm always a believer people should follow their passion.
- 3:26SPEAKER_01: And ever since I was a kid, I always enjoyed seeing other people learn and grow and develop.
- 3:33SPEAKER_01: Um, you know, from 13, I was, you know, teaching horse riding, you know, on a Saturday afternoon, and I used to love seeing people succeed.
- 3:39SPEAKER_01: And I went into HR and I did it for short of 15 years, and I went into it because I thought it was about helping people.
- 3:47SPEAKER_01: Um, I fell in love after with the commercial side of being an HR professional and a leader in organizations, and that was secondary, um, but it was my passion for helping people, and I think my my kind of thoughts on it are that I got about well, almost 15 years in, and I was not well.
- 4:12SPEAKER_01: Um, I had suffered burnout, um, I had been off work for a long time, and I had one of those life transitions, pivotal moments, you know, when you wake up one morning and think, do I want to do this for the rest of my working life?
- 4:30SPEAKER_00: Yeah, I know that how that feels.
- 4:32SPEAKER_01: Yeah, I felt dead inside.
- 4:35SPEAKER_01: And yes, okay, the medical profession put a title of um uh depression and anxiety and all of those things on it, and that's great.
- 4:43SPEAKER_01: Um offered me pharmaceutical solutions.
- 4:46SPEAKER_01: I wanted a non-pharmaceutical solution.
- 4:48SPEAKER_01: I didn't want to to to to to take lots of drugs for the rest of my life, and but but my soul just wasn't in what I was doing anymore.
- 4:58SPEAKER_01: Um, and when you stop and think, actually, what makes my heart sing?
- 5:02SPEAKER_01: What gets me out of bed in the morning?
- 5:05SPEAKER_01: What are the things that I love?
- 5:07SPEAKER_01: It's helping people and it's helping people to realize their potential to help them get out of their own way.
- 5:15SPEAKER_01: And um, and HL just wasn't doing it for me anymore.
- 5:19SPEAKER_01: And I think there are so many people, um, and I feel like I had a lucky escape in many respects, but a lot of people stay in a career just because it's what they know.
- 5:29SPEAKER_01: Um, and I think a lot of people, and Phil, you'll know this from all the clients you've had.
- 5:33SPEAKER_01: Lots of people stay where they are because it's that old saying, isn't it?
- 5:36SPEAKER_01: Better the devil you know.
- 5:38SPEAKER_01: And I'm like, really?
- 5:40SPEAKER_01: Really?
- 5:40SPEAKER_01: Is that how we live our lives?
- 5:42SPEAKER_01: You know, better the devil you know.
- 5:44SPEAKER_01: I mean, at least you get paid.
- 5:45SPEAKER_01: You know, my family thought I was bonkers going self-employed.
- 5:48SPEAKER_01: So why would you not just stay in a job that's paying you really good money?
- 5:52SPEAKER_01: You know, and I was like, but because I because I'm bored.
- 5:57SPEAKER_01: I'm the soul of me has been sucked out, and I don't want to do this anymore.
- 6:01SPEAKER_01: Um, got made redundant, and I knew exactly what training I was off to do, you know.
- 6:06SPEAKER_01: So I think for me, it was the reason I went from HR into what I now do is because I believed in following my passion.
- 6:14SPEAKER_01: I'm just sad in many respects that it took me almost having a breakdown for me to sit up and realize that.
- 6:21SPEAKER_01: And and you know, I should have reached out for help for you know sooner.
- 6:25SPEAKER_01: I mean, had I known someone like yourself with the skills you've got, I could have saved myself several years of heartache.
- 6:32SPEAKER_00: And isn't that always the way though?
- 6:34SPEAKER_00: Yeah.
- 6:34SPEAKER_01: You know, but I'm glad that I did the personal development when I did.
- 6:37SPEAKER_01: Um, but I think, God, if I'd known someone like you, um, you know, uh in my earlier part of my career, I probably would have got FHR sooner if I'd had the courage to, um, and the conviction to follow my passion.
- 6:50SPEAKER_01: Um, but yeah, so it was it was through a journey of of poor mental health, sadly, that led me to go, I'm out.
- 7:00SPEAKER_01: I I want to do something else.
- 7:01SPEAKER_01: But I was lucky that I knew what I wanted to do.
- 7:05SPEAKER_01: I think as human beings, we have an innate fear of uncertainty.
- 7:09SPEAKER_01: Um, and and and I know you're a you know massive fan of like, for example, Tony Robbins' Five Human Needs and all of that great stuff.
- 7:18SPEAKER_01: And and the uncertainty thing was certainly something that terrified me.
- 7:22SPEAKER_01: Like if it's not HR, what is it?
- 7:24SPEAKER_01: And I think that's probably what held me where I was for so long.
- 7:28SPEAKER_01: Um, because it was the it's I don't want to do this, but I don't know what, and I and I'm I don't want to take any callous risks.
- 7:36SPEAKER_01: And and had I had a coach, I I think I probably would have realized much sooner that actually what I was doing was probably not right for me.
- 7:45SPEAKER_00: Um so how did you make that transition?
- 7:50SPEAKER_00: I mean, what was it?
- 7:52SPEAKER_00: What was the impetus to go from HR to what you do now?
- 7:56SPEAKER_00: I mean, you said that you wanted to follow your passion, but how had you discovered that passion?
- 8:02SPEAKER_01: I think I always knew um that helping people and seeing people succeed is is what I loved.
- 8:10SPEAKER_01: Yeah, even in my HR days, I loved it for many years, um, but but I loved the helping people, finding solutions to problems.
- 8:18SPEAKER_01: You know, people would always come to me because um they had a problem and they needed my help.
- 8:24SPEAKER_01: And I loved being of service to people, I loved helping people.
- 8:28SPEAKER_01: Um, you know, so for many years it fulfilled the needs I had, um, but then it didn't.
- 8:34SPEAKER_01: So I think for me, I had already had an experience of NLP um because I'd been to a Tony Coppins event um and I had seen many years earlier the way he helped people.
- 8:48SPEAKER_01: And I guess there was just this thought in the back of my head going, could I?
- 8:51SPEAKER_01: Should I?
- 8:52SPEAKER_01: Like, could I do something like that?
- 8:54SPEAKER_01: Could I stand on stage?
- 8:56SPEAKER_01: Could I help people?
- 8:59SPEAKER_01: And then your internal dialogue hits in, doesn't it?
- 9:01SPEAKER_01: Nugg, oh god, don't be so ridiculous.
- 9:04SPEAKER_01: You couldn't possibly do that.
- 9:05SPEAKER_01: And then you like, really, you know, and then and I used to talk myself into things and out of things, as I think a lot of us do.
- 9:13SPEAKER_01: Um, I got made redundant from HR, um, thankfully, one of the blessings of working HR, um, but engineer redundancy.
- 9:21SPEAKER_01: So I got made redundant, and um, I got the opportunity to then train in NLP, um, so uh neurolinguistic programming.
- 9:30SPEAKER_01: And I remember being sat on that course about two or three days in, and I just felt like I was home.
- 9:36SPEAKER_01: Um, I felt like I was in a space that I wanted to be in and surrounded by people that I wanted to be um, you know, around.
- 9:45SPEAKER_01: I remember a managing director I worked with years ago saying to me, um, Laura, there are only two types of people in life, um, and they're either radiators or they're drains.
- 9:56SPEAKER_01: Make sure you surround yourself by radiators.
- 9:59SPEAKER_01: And I and I was only in the early part of my career, my early 20s, and I remember going home thinking about it, what on earth does he mean?
- 10:05SPEAKER_01: Like, what would that mean?
- 10:07SPEAKER_01: And I and I um I saw him the next day in the car.
- 10:09SPEAKER_01: I was like, I gotta ask you about that, you know.
- 10:12SPEAKER_01: And he was like, Well, listen, this is how I view it.
- 10:15SPEAKER_01: There are lots of people in life that will drain you of energy, drain you of resources that will take from you.
- 10:24SPEAKER_01: And there are people that are more like radiators, that the more time you spend with them, they radiate passion, they radiate energy, they radiate um all the things that encourage us.
- 10:35SPEAKER_01: Surround yourself with radiators.
- 10:37SPEAKER_01: And I was like, I love that.
- 10:39SPEAKER_01: Makes sense.
- 10:39SPEAKER_01: I love that.
- 10:40SPEAKER_02: Yeah, yeah.
- 10:41SPEAKER_01: And it's always stuck in my head, you know.
- 10:43SPEAKER_01: And I think when I was sat in that NLP room, um, I think I was like, these are my type of people, you know.
- 10:49SPEAKER_01: Um, you know, and they say, don't they, you're the sum of the people that you spend most of your time with, you know.
- 10:55SPEAKER_01: And I'm just like, these are my type of people.
- 10:58SPEAKER_01: And and I sat there literally on, I think it was probably day two of the course, and I looked at the trainer that was in front of me and went, I want to do what you do.
- 11:07SPEAKER_01: You know, and I remember thinking that, and I had a moment in my head where whether you call it an epiphany or light bulb moment or whatever, and in one ear I could hear my gran going, Laura, one day you'll run your own business.
- 11:20SPEAKER_01: And in the other ear, I heard a regional director going, the best job for you would be a job you on your feet sharing something you're passionate about, you can't buy it.
- 11:27SPEAKER_01: And whether we call it synchronicity, luck, the universe, whatever, I just looked at the trainer in front of me and went, it's that.
- 11:36SPEAKER_01: Um, you know, so anyway.
- 11:38SPEAKER_00: Yeah, you in the moment, didn't you?
- 11:40SPEAKER_01: Yeah, I I think you do.
- 11:42SPEAKER_01: I I'm a great believer in listening to your gut, um, and I've always done that.
- 11:46SPEAKER_01: I think if you're feeling nervous or apprehensive about it, something it's the signal usually.
- 11:50SPEAKER_01: Um, you know, and um yeah, I think sometimes we try to solve problems logically, and sometimes that's not necessarily the right or only way to do it.
- 12:00SPEAKER_01: Sometimes you've got to trust your instinct, and I just knew.
- 12:03SPEAKER_00: Yeah, I mean, I I had a very similar uh time myself.
- 12:07SPEAKER_00: I mean, um, back in 2021.
- 12:10SPEAKER_00: I mean, I'd been working with NLP and lots of the tools that we have in our toolbox for many years, having worked with Tony Robbins and some of the other things that I've done over the years, but I'd always done it within teams, within corporate, you know, organizations.
- 12:26SPEAKER_00: And you know, at November 21, I just had that opportunity after uh my late mother passed, um, where I thought to myself, I've got an opportunity here to do something that on the face of it could actually be seen as being a little bit selfish, but actually it's about following my own passion, you know, like you've done there, and actually set myself up properly as a full-time coach and therapist so that I can have that impact that I wanted to have with the people that I work with.
- 13:00SPEAKER_00: And you know, you know a lot of the lot of my story from there.
- 13:04SPEAKER_00: Uh, and I think sometimes you've just got to take that leap of faith.
- 13:07SPEAKER_00: I mean, you touched about uh you talked about um uncertainty being you know one of the basic human needs, you know, certainty and uncertainty in the way that they uh have certain um crossovers, you know.
- 13:21SPEAKER_00: But of course, the uncertainty that we like, we always call variety, don't we?
- 13:26SPEAKER_00: Yeah, and you can easily get stuck in the the rut of you know a corporate job and doing what the in my case the HR manager was telling me how to do.
- 13:38SPEAKER_00: In your case, of course, you were the HR manager.
- 13:40SPEAKER_00: Um but uh you know you can get stuck in that rut, even if you think you're following your passion sometimes.
- 13:48SPEAKER_00: I think sometimes you've got to follow it for your own benefits rather than the corporate.
- 13:53SPEAKER_00: Um, and so yeah, I I hear exactly what you're saying.
- 13:56SPEAKER_00: So, as far as your journey then in coaching and and now, of course, in training, who would you say has been the biggest influence in your life?
- 14:04SPEAKER_00: And how and what did they inspire in you?
- 14:09SPEAKER_01: Oh my goodness, like where do you start?
- 14:11SPEAKER_01: Uh for me, there are a number of different people that influenced me and I find it influential.
- 14:18SPEAKER_01: I on a day-to-day basis, I'm always hugely inspired by all the people that I work with.
- 14:24SPEAKER_01: Um, I'm always in awe at the results that people are capable of getting from coaching.
- 14:30SPEAKER_01: Um, you know, I am continuously inspired to keep doing what I'm doing.
- 14:35SPEAKER_01: When um, you know, I get messages from people like you who have helped people.
- 14:39SPEAKER_01: Laura, I've just helped this person with this particular problem.
- 14:42SPEAKER_01: And I sit there and go, that's why I do what I do.
- 14:47SPEAKER_01: Um, yes, I do it because I want to make a difference.
- 14:51SPEAKER_01: But for me, when I was coaching, um, I had to make a decision.
- 14:56SPEAKER_01: Did I want to be a coach or did I want to be a trainer?
- 14:59SPEAKER_01: And what would light me up the most?
- 15:01SPEAKER_01: And for a variety of reasons, I took I took the option to be a trainer.
- 15:05SPEAKER_01: But the thing for me is that as a trainer, I can have a ripple effect.
- 15:09SPEAKER_01: So I know what it's like to be a coach because I've been there and done it and still have my hand in it.
- 15:14SPEAKER_01: Um, but what really lights me up and I find inspirational is the stories that you share, the stories that master coaches share, um, you know, and that's what inspires me to keep going and inspires me to keep doing what I'm doing and inspires me to keep sharing my knowledge, as I know it would do for you, because of the knowledge you have that you now can share with people.
- 15:35SPEAKER_01: And um, you know, I I love your phrase about doing personal development with the lights on, and I think that's just such a brilliant phrase that that you have, because I think that's exactly what it's like.
- 15:47SPEAKER_01: So many of us know we want to make a difference, but just don't know how to.
- 15:51SPEAKER_01: And then when you come along and you kind of metaphorically, I always I don't know why.
- 15:56SPEAKER_01: For me, you turn the lights on is like a pull cord.
- 15:59SPEAKER_01: I don't know quite why that is.
- 16:00SPEAKER_01: That's the metaphor in my head.
- 16:01SPEAKER_01: But I just imagine you pulling that light switch, like you know, um, and and all of a sudden, you you know, like you're looking around going, oh my goodness, how did I not see this before?
- 16:12SPEAKER_01: Well, you didn't see it before because you didn't have Phil, and Phil needs to turn the light on for you so you can see, you know.
- 16:18SPEAKER_01: Um, and then you know, we all kick ourselves, don't we?
- 16:21SPEAKER_01: You know, and uh about going, how did I not see this before?
- 16:24SPEAKER_01: And I and for me, there's no shame in that.
- 16:26SPEAKER_01: That what there is is the bravery to reach out for the help and not suffer in silence and not sit there, and you know, and if you can turn the light on for people and help them, I think that's amazing.
- 16:37SPEAKER_01: So one bit of the inspiration most definitely comes from people like your lovely self, um, that go out there and make a difference and literally transform people's lives.
- 16:46SPEAKER_01: And I sit there and go, Do you know what?
- 16:47SPEAKER_01: There's a purpose for Laura being on this planet, um, and that is the power someone I know, um, so that you can go out and you can help other people.
- 16:55SPEAKER_01: So I think there's that's definitely a big part.
- 16:58SPEAKER_01: Um back in the early part of my NLP career, um, then you know, I think there were inspiration from all of my gran was a massive inspiration to me, such a strong woman, um, and um, you know, battled so many odds, um, you know, and spun so many plates, and um, you know, she was a massive inspiration to me.
- 17:19SPEAKER_01: Um, you know, and and so yeah, professionally, um, my my mentor um was a massive, um, you know, massive inspiration to me.
- 17:30SPEAKER_01: Um, and I think I'm always a firm believer that you need a cheerleader, and whether that cheerleader is a mentor or a coach like yourself or someone else, everybody should have cheerleaders.
- 17:41SPEAKER_01: People that are in your corner, that have got your back, that you can rely on, and people that you know that turn around and say to you, I've got you, I've got your back, it's gonna be okay.
- 17:53SPEAKER_01: Um, you know, that put hope on the table for people that think there isn't any hope.
- 17:58SPEAKER_01: Um, you know, to me, anybody that falls into that camp, I would find hugely inspirational.
- 18:04SPEAKER_01: So I'm sorry, I can't tell you it's one person because it's not.
- 18:08SPEAKER_01: Um you inspire me.
- 18:10SPEAKER_01: So many people inspire me to keep going and to do what I do.
- 18:14SPEAKER_00: Well, it's very kind of you to say.
- 18:16SPEAKER_00: And uh at the end of the day, anything that I'm doing now is a direct um result of the work that I've done with you, Laura, over the years.
- 18:24SPEAKER_00: So, you know, I've got to say that uh, you know, every time I get into the training room, and whether that's as a a student or you know, uh assisting you in the training room, uh it's always a pleasure and it's always a day of learning because I always hear something different, I hear things from a slightly different perspective, and it just sticks or it gives me a different edge that I can use.
- 18:47SPEAKER_00: So uh right back at you.
- 18:50unknown: Okay.
- 18:51SPEAKER_00: So, what impact then have you seen in clients over the years using your toolbox of NLP tools and of course all the other tools you've got in your toolbox?
- 19:00SPEAKER_00: And what do you think has been the most impactful?
- 19:02SPEAKER_00: Have you got any sort of uh really good examples?
- 19:06SPEAKER_01: So, I mean, why we do what we do, Phil, is because we want to help people transform their lives, right?
- 19:14SPEAKER_01: Um, and you do that now, and when you come in and help me train other coaches, as you've done as my teaching assistant, we get to see this, don't we, every single day when we're training new coaches that are coming through.
- 19:27SPEAKER_01: So there are so many examples of transformation.
- 19:31SPEAKER_01: Um, in terms of this toolkit, I never forget there was a young lady that came to NLP.
- 19:38SPEAKER_01: Um, she was 17 at the time.
- 19:43SPEAKER_01: And um, I remember when I first met her, why is it she pale, pasty, wouldn't say boo to a goose, um, and literally had hardly anything to say.
- 19:55SPEAKER_01: Um, and her mum had decided that she thought NLP would be, you know, helpful for her, so so she came to explore what NLP was all about.
- 20:05SPEAKER_01: And the transformation in that young lady between when I first met her and when I saw her for the last time, um was just phenomenal.
- 20:19SPEAKER_01: Um, when I saw her not long after we'd finished um, you know, doing the developmental work, um, chatty, confident, out there, living life all over social media.
- 20:33SPEAKER_01: Um, nothing was stopping her, like literally almost like a different person, but yet she wasn't.
- 20:40SPEAKER_01: I think sometimes people worry, don't they, with this kind of transformation that we're going to turn them into someone that they're not.
- 20:46SPEAKER_01: And it absolutely wasn't.
- 20:47SPEAKER_01: It was her version 4.0, you know, like it was just, and you could see that that internal dialogue had gone that was when she was criticizing herself, where she would um, you know, just not not look, you could just see the way she looked at herself, or she got frustrated with herself when she got something wrong, or and and at the end, oh well, doesn't matter, another day, and you know, just fundamentally got out of her own way.
- 21:16SPEAKER_01: The anxiety went, um, the internal dialogue changed, she was kinder to herself, more confident, more outgoing.
- 21:24SPEAKER_01: Um, just absolutely phenomenal.
- 21:27SPEAKER_01: Um, and I'll never forget her, she was absolutely amazing.
- 21:31SPEAKER_01: Um, I I've helped people in business get out of their own way.
- 21:35SPEAKER_01: So, you know, a guy that was a senior exec in an organization that's terrified of presenting, absolutely terrified.
- 21:43SPEAKER_01: Um, to the point that he had all sorts of strategies in place so that he could manage it as best he could.
- 21:49SPEAKER_01: And I remember talking to him and saying, Wouldn't life be easier if you didn't have to manage the anxiety?
- 21:56SPEAKER_01: He was like, Well, what do you mean?
- 21:58SPEAKER_01: Um, and I was like, Well, All of these things you've put in place to protect yourself and to enable you to put the mask on and be the person that you think you should be and behave in the way you think you should behave.
- 22:13SPEAKER_01: And I said, Don't get me wrong, those strategies have clearly served you a great purpose.
- 22:17SPEAKER_01: You're a senior exec in an organization.
- 22:20SPEAKER_01: But wouldn't it be great to not need some of those and to just be you and to turn up as you and actually and he was like, Oh Laura, that would be amazing.
- 22:31SPEAKER_01: He said, But it's never gonna happen.
- 22:33SPEAKER_01: And I said, Well, when did you decide that?
- 22:35SPEAKER_01: Um, you know, one of our most great coaching questions.
- 22:40SPEAKER_01: And he just looked at me perplexed, he went, actually, I don't know.
- 22:44SPEAKER_01: Um you know, and it's one of my most used coaching questions, when did you decide that?
- 22:49SPEAKER_01: Because so many people, and again, Phil, you all have seen this loads in the clients.
- 22:53SPEAKER_01: You've had so many people have put themselves in metaphorical boxes or around limitations that they don't even realize they've done.
- 23:00SPEAKER_01: And when you say to him, when did you decide that?
- 23:02SPEAKER_01: And he went a long time ago.
- 23:06SPEAKER_01: And I was like, Well, come on now, you know, like there's there is a different way, you know, there's a whole um, you know, NLP coaching toolkit here which we can use.
- 23:15SPEAKER_01: And I remember working with him one-to-one, and um, you know, and and him sitting there and saying, you know, oh well, I can't do presentations, and and you know, I'm really worried that an event from the past will happen again, and all the things that you know so many of us worry about.
- 23:33SPEAKER_01: And then I just work with him, and then um, yeah, I'll never forget the phone call I got from him when you know I had a he called me from his open top car driving down the A470, you know, and he's like, Laura, Laura! And I was like, Who is that?
- 23:47SPEAKER_01: And he said who it was, and I was like, Oh, how you doing?
- 23:50SPEAKER_01: He said, he said, Laura, I've just signed my biggest client yet.
- 23:54SPEAKER_01: And I was like, Oh, congratulations, amazing.
- 23:57SPEAKER_01: He was a multi-million pound deal.
- 23:59SPEAKER_01: I mean, I was struggling to hear him because he was in his open top car, you know.
- 24:02SPEAKER_01: So anyway, so I was like, Oh, great.
- 24:04SPEAKER_01: And he said, but that's not why I'm ringing you.
- 24:06SPEAKER_01: And so I said, Oh, why is that?
- 24:07SPEAKER_01: And he said, Because I enjoyed it.
- 24:10SPEAKER_01: And I was like, enjoyed which bit?
- 24:13SPEAKER_01: He said, I enjoyed the presentation, I enjoyed doing the sales pitch, you know.
- 24:17SPEAKER_01: And he said, and and I thought I never thought I would say that, you know, and and you know, it's um it's just transformational.
- 24:27SPEAKER_01: And I think I mean, I could give you lots of stories, and I know you've got hundreds of stories from the clients you've helped, you know.
- 24:34SPEAKER_01: It's I think in in answer to your question, what's the most transformational tool?
- 24:40SPEAKER_01: There are so many things I could pick from our coaching and therapy toolkit, literally so many, because you know, as as you and I both know, our coaching therapy toolkit is, I believe, one of the biggest, most flexible toolkits that are out there.
- 24:56SPEAKER_01: And if you pick the right coach with the right toolkit to help you, then no reason why you can't become unstoppable.
- 25:04SPEAKER_01: Um, and someone like yourself that has a passion to help and has that toolkit.
- 25:09SPEAKER_01: Um, you know, so I so I think that's critical.
- 25:12SPEAKER_01: But if you force me down and tie my hands behind my back and say, Laura, you can only pick one thing, um, I'd still struggle.
- 25:24SPEAKER_01: I still struggle.
- 25:25SPEAKER_00: I had a feeling that would be the case.
- 25:27SPEAKER_01: I still struggle because I think everything we have in the toolkit is there for a specific reason and I think it serves a specific purpose.
- 25:33SPEAKER_01: Um, I mean, I'd be lying if I didn't say timeline therapy was up there near the top because it's such an amazing tool and it helps so many people with so many issues in such a short period of time.
- 25:45SPEAKER_01: Like when you consider how many years a client might be in therapy, traditional therapy, if I call it that, or talking therapies, let's call it, your CBT, your counseling, all those things.
- 25:56SPEAKER_01: Do you think how many years some of the clients you've seen have been in those situations and still haven't been fixed and had their, you know, what worked out how to fix their own problems, and then they come and spend a six hours with you, four hours with you, and then they're walking out going, why did I not do that years ago?
- 26:12SPEAKER_01: You know, like so I I would I would I would I would say that would definitely have to be up there.
- 26:20SPEAKER_01: But I think the the more I do this and the more I I think about what really makes the difference.
- 26:29SPEAKER_01: Um I think if you go back to clients and and the problems that the majority of clients have, it all boils down to decisions that they've made to see life a certain way.
- 26:43SPEAKER_01: And so many of us have done it.
- 26:46SPEAKER_01: And if anybody's listening to this podcast thinking, oh my goodness, that's me.
- 26:49SPEAKER_01: It was me too, it was Phil, it was all of us.
- 26:51SPEAKER_01: We've all done it, you know.
- 26:53SPEAKER_01: But when you make decisions to see the world a certain way, that can either empower you or hold you in a place where you think that nothing is ever going to change, it's gonna be impossible.
- 27:07SPEAKER_01: And the power of our decisions is massive.
- 27:11SPEAKER_01: Um, you know, and I joke about my most use coaching question being, you know, when did you decide that?
- 27:17SPEAKER_01: But it's genuinely the question I use the most when I coach people because it's making people realize that not everybody else thinks like that, and it is possible to think differently.
- 27:30SPEAKER_01: And, you know, so many of those limiting decisions, when you've worked with um, you know, someone like yourself and you realize that there's a different way.
- 27:44SPEAKER_01: Um, you know, yes, values are massively important, and and there's so many things I could talk about.
- 27:50SPEAKER_01: But I think if someone was listening to this podcast episode and thinking, like, why is it the way it is for me?
- 27:57SPEAKER_01: Like, why am I where I am?
- 28:00SPEAKER_01: It's probably because of some of the decisions that you've made.
- 28:04SPEAKER_01: And making a different decision is definitely something that I think will help huge numbers of people.
- 28:11SPEAKER_01: You know, question yourself where's the evidence for that?
- 28:16SPEAKER_01: Does everyone else see it like that, or do different people see it in different ways?
- 28:20SPEAKER_01: And if they do, then is it helpful for me to make this decision?
- 28:23SPEAKER_01: Is it helpful for me to view things this way, or could I do it differently?
- 28:27SPEAKER_01: And I think that's where a coach like yourself is invaluable because you're able to challenge someone's mindset, to challenge some of those decisions, to challenge some of the way that they see things.
- 28:41SPEAKER_01: Um, and you know, when someone picks a coach like yourself, you know, who is a master coach, highly experienced.
- 28:49SPEAKER_01: I mean, let's be honest, Phil, you were massively experienced as a coach and trainer way before our paths crossed.
- 28:55SPEAKER_01: Um I'm delighted and I'm hugely flattered that you you attribute um you know some of the skills that you have to what you've learned from me.
- 29:03SPEAKER_01: And I and I'm very flattered to hear that.
- 29:06SPEAKER_01: But I also think that you have got huge life experience.
- 29:10SPEAKER_01: Um, you have got so many tools from so many coaches and mentors that you've had.
- 29:15SPEAKER_01: Because let's be honest, we all need our own mentors and coaches too, right?
- 29:18SPEAKER_01: Um, you know, and and and I think what sets perhaps you apart from other coaches that are out there is the life experience, is the fact that you can sit there and say, I've been there as well.
- 29:31SPEAKER_01: And and NLP helps me and it can help you.
- 29:34SPEAKER_01: And let me hold your hand and let me show that you that life can be different.
- 29:39SPEAKER_01: Um, you know, and and you know, if someone was listening to this podcast episode and you're thinking about working with Phil, um, right, listen, let's pretend he's not listening, right?
- 29:50SPEAKER_01: Don't think about it, just do it.
- 29:52SPEAKER_01: Um, because this guy has got so much experience, so much passion to help people.
- 29:58SPEAKER_01: Like you won't find anybody better to have in your corner.
- 30:02SPEAKER_01: Um, because the number of times you've got me out of sticky situations, like you are you have got such a big heart, and I think that's so important for a coach because it isn't just about the tools.
- 30:13SPEAKER_01: We can sit here all night and talk about the tools, but it's how you use the tools that enables you to have the reputation you do.
- 30:19SPEAKER_01: I mean, like I remember you telling me the other day, you know, you've got all these referrals coming out of the woodwork and all these people that are referring you to their friends and family, and and like, I mean, that's just amazing, but that's testament to the results you get, clients.
- 30:35SPEAKER_01: And so I think when you're looking for a coach, the right coach is more than just the toolkit.
- 30:42SPEAKER_01: Yes, you have an amazing toolkit, of course, and a much bigger toolkit than most coaches out there, but it isn't just about having the right tools, it's about the application, the passion, the desire, the going the extra mile.
- 30:56SPEAKER_01: Um, that I think sets you apart from uh a lot of other coaches that are out there.
- 31:02SPEAKER_00: Thank you.
- 31:03SPEAKER_00: That's very kind of you.
- 31:04SPEAKER_00: I really do appreciate that, Laura.
- 31:06SPEAKER_00: Thank you very much.
- 31:06SPEAKER_00: Look, I'm just gonna um ask you a question about your impact though for a second, okay?
- 31:12SPEAKER_00: I mean, you said before you've got a mission, and you know, I've heard about this before, you know, from you.
- 31:18SPEAKER_00: But I mean, I know that your mission is to positively impact over 50,000 people through your work, okay?
- 31:27SPEAKER_00: So tell us.
- 31:30SPEAKER_00: How's it going?
- 31:35SPEAKER_01: Um I I I I I love what I do and I love doing it every single day.
- 31:41SPEAKER_01: Like, listen, how many people have been positively impact?
- 31:44SPEAKER_01: I've got absolutely no idea.
- 31:46SPEAKER_01: Um, you know, someone told me the other day that they thought that that was far too low a number and that I should up the number.
- 31:52SPEAKER_01: Um, but you know, positively impacting 15,000 lives was has always been my mission.
- 31:57SPEAKER_01: Um, and and how did I get to that?
- 32:00SPEAKER_01: Well, I knew that to make a big difference in the world, um, I couldn't do it on my own.
- 32:06SPEAKER_01: Um, and I wanted to push myself um to um really think about, you know, when I get put in a box at this end of this thing called life, um, I want to be lying there looking back, going, did I make a difference?
- 32:22SPEAKER_01: And I I don't want there to be a seed of doubt in my mind, you know.
- 32:26SPEAKER_01: Um, you know, we've had, oh my god, tens of thousands of people that have listened to the podcast.
- 32:30SPEAKER_01: Um, but that really wasn't what it was about.
- 32:33SPEAKER_01: For me, it was always and has always been about creating highly skilled coaches.
- 32:40SPEAKER_01: Um, and um, you know, and I'm so proud of all of the people that I have trained.
- 32:47SPEAKER_01: Um, and my calculations uh were based on how many people every year that I train.
- 32:54SPEAKER_01: Um, and if each of those people uh I certify each year go on to help just five people, maybe 10 people each during their lifetime, then that's an easy figure to hit.
- 33:13SPEAKER_01: Um, and when I say help, that doesn't necessarily mean that someone has to become a full-time coach like yourself.
- 33:19SPEAKER_01: Um, it absolutely could be someone having a cup of tea with someone one day and asking them a well-placed question and it changes their world.
- 33:28SPEAKER_01: Um, and I don't think any of us should ever underestimate the power of a well-placed question.
- 33:33SPEAKER_01: Um, and so it might be that.
- 33:35SPEAKER_01: It might be that they take someone under their wing um and can do a bit of mentoring with them or can give them a few pearls of wisdom.
- 33:43SPEAKER_01: Um, a line manager, maybe that I've trained that could do that for some of their team, um, all the way through to people like yourself that are running full-time coaching and therapy businesses.
- 33:56SPEAKER_01: I mean, you know, that's just phenomenal.
- 34:00SPEAKER_01: Um, you know, so um, yeah, I remember last December I was sat in the O2 arena, um, and I'd taken my stepmom to a concert there.
- 34:10SPEAKER_01: And I had one of those moments where I look around that arena, um, and I can't remember exactly how many seats the O2 has now, but it's quite a big arena.
- 34:20SPEAKER_01: Um, and and I sat there and I went, every one of these seats was filled by someone that had been positively impacted by either me personally or positively impacted by someone that I've trained.
- 34:40SPEAKER_01: Wow, like wow, you know, and and I was like, you know, that'll be Phil's little section over there, that's all the people he's helping, and that's the section over there.
- 34:49SPEAKER_01: They'd be all the people they'd help, and then you know, and and use it, and it's not until you have moments like that that you realize the the kind of vastness of of the mission.
- 35:00SPEAKER_01: Um, and then I come back to meet in a training room with 10 people, um, you know, that you're helping me, and and you know, when we're training coaches um who are gonna go out um and who are gonna make that difference.
- 35:12SPEAKER_01: So um, yeah, it makes me emotional when I talk about it, but I just think I think everybody should have a mission, everybody should have a purpose.
- 35:19SPEAKER_01: Like, what is it that you're here to do?
- 35:22SPEAKER_01: And I think if people are just here to earn a wage or they're just here to exist, I think that's sad.
- 35:30SPEAKER_01: And and if someone's listening to the podcast thinking, oh my goodness, that's me, then reach out to Phil because it doesn't have to be that way.
- 35:38SPEAKER_01: You know, it really doesn't.
- 35:40SPEAKER_00: Yeah.
- 35:41SPEAKER_00: I'm I'm curious about what you believe then is the uh kind of the single most important mindset shift that people can make that contribute to what I suppose everybody calls, you know, the peak performance.
- 35:56SPEAKER_00: What's your what are your thoughts beyond that?
- 36:01SPEAKER_01: I mean, mindset is what sets people apart.
- 36:05SPEAKER_01: I remember someone being taught me telling me years ago that if you take the Olympics, and any athlete that is good enough to get to the Olympics, they technically know how to do their sport, right?
- 36:16SPEAKER_01: And and an Olympian might be someone we might all hold up to be someone that's at peak performance, that elite level, right?
- 36:24SPEAKER_01: And and they're all if if you're there, you know what to do, right?
- 36:28SPEAKER_01: Technically, you know what to do.
- 36:30SPEAKER_01: But the difference between someone that gets a bronze medal and someone that gets a gold medal is mindset, it's how they have prepared, it is what is that internal dialogue doing for that person.
- 36:45SPEAKER_01: I mean, imagine if you say Bolt had been stood at the start of that hundred meter spin, stood there going, Well, I'm not sure if I'm not sure if I'm gonna win this.
- 36:53SPEAKER_01: Um, but so anyway, good luck, chaps.
- 36:56SPEAKER_01: You know, like you know, I mean, you know, oh, just you know, I mean, we'll just give it a whirl.
- 37:00SPEAKER_01: And entirely his internal dialogue is going, oh, I can't do this, this is beyond me, this is too difficult.
- 37:06SPEAKER_01: Like, I you know, I'm gonna embarrass myself.
- 37:08SPEAKER_01: I don't want to put myself out there because what you know, imagine if someone at that level had that kind of mindset, never gonna get a gold medal.
- 37:16SPEAKER_01: Um, so mindset for me is absolutely key.
- 37:20SPEAKER_01: And yes, we can look at elite sport as an example of where mindset makes a massive difference, but it also makes a difference to you and I and everybody else on this planet.
- 37:30SPEAKER_01: Um, because mindset is what either spurs you on to take action or keeps you in a place of indecision and holds you back from not taking action.
- 37:41SPEAKER_02: Yeah.
- 37:41SPEAKER_01: Um, you know, and many of us, I know I have wasted weeks, months, maybe years of my life because I was too scared to make a decision.
- 37:49SPEAKER_01: Um, you know, and that awful state of indecision where you just don't know where to go or what to do.
- 37:57SPEAKER_01: And and that's where a coach comes in, right?
- 37:59SPEAKER_01: Because a coach will be well equipped to help you navigate that phase.
- 38:03SPEAKER_01: You know, I I remember saying to I say this on the courses when the coach, I think you've probably heard me say this to the coaches when you've been helping, um, you know, that no one needs a coach.
- 38:14SPEAKER_01: Yeah, right?
- 38:15SPEAKER_01: No one needs a coach.
- 38:17SPEAKER_01: Let's be frank about that, because most people will do trip and fall method.
- 38:21SPEAKER_01: But my question to you is, how is that going for you?
- 38:24SPEAKER_01: The trip and fall method, how is that going for you?
- 38:26SPEAKER_01: Because if it's going really well, then do you know what?
- 38:30SPEAKER_01: Amazing, crack on.
- 38:32SPEAKER_01: But if what you're currently doing is not working, then you've got to do something different.
- 38:38SPEAKER_01: It's that old saying, isn't it?
- 38:39SPEAKER_01: If you always do what you've always done, you'll always get what you've always got.
- 38:43SPEAKER_01: Um, you know, and and and you don't have to do that transition on your own.
- 38:50SPEAKER_01: Um, you know, the right coach with the right skills and the right experience can speed up that process, can make that process uh more comfortable, can help you get there faster, um, can help you get there without tripping up metaphorically as much, or or going, oh, that was a speed bump, wasn't expecting that, you know, can help you with all of that.
- 39:13SPEAKER_01: And and you know, so I think for me, mindset in general and getting out of your own way, um, you know, for me, if someone's listening to this podcast and there is a little flicker inside of them that knows that what they're currently doing um in any area of their life is not what lights up their soul, then it is incumbent upon you to make a decision to do something differently.
- 39:44SPEAKER_01: Because if you don't, you are only going to continue to experience the same thing over and over again.
- 39:51SPEAKER_01: Do you want to live the same year 70 times with the same challenges and with the same frustrations and with the same whatever else you're experiencing?
- 40:02SPEAKER_01: You know, we could all put, you know, I know for years I did anxiety and worry very well, you know.
- 40:06SPEAKER_01: And did I want that for the rest of my life?
- 40:09SPEAKER_01: No, hell no.
- 40:11SPEAKER_01: Um, and I needed someone to help me find a different way.
- 40:15SPEAKER_00: Um, so I mean, we talked before about decisions.
- 40:19SPEAKER_00: So, I mean, it's it's very much the same as uh you know, we've talked about Tony Robbins a couple of times in this uh in this podcast, but this conversation.
- 40:27SPEAKER_00: But I mean, he has has a very, very basic phrase that he uses again and again and again.
- 40:32SPEAKER_00: I don't know how many times I've heard it over the years, that it's in the moments of your decisions that your destiny is shaped.
- 40:39SPEAKER_00: And it you can't understate that.
- 40:42SPEAKER_01: Yeah, yeah, yeah, yeah, absolutely true.
- 40:46SPEAKER_01: And and whether you call it a decision or whatever you call it, your life is made up of decisions that you make.
- 40:56SPEAKER_01: And you know, there's there's there's just so much opportunity out there for people if they want it.
- 41:04SPEAKER_00: Right.
- 41:05SPEAKER_00: We've had a we've gone through quite a lot here, haven't we?
- 41:08SPEAKER_00: Okay.
- 41:09SPEAKER_00: So I think it's about time we try and sort of squeeze some of these answers down a little bit, and uh, I think we'll hit some uh quick fire questions, if that's okay with you.
- 41:20SPEAKER_00: I know you don't know what's coming next.
- 41:23SPEAKER_00: Absolutely no idea.
- 41:24SPEAKER_00: It'd be interesting to know where this goes.
- 41:27SPEAKER_00: Um what I'm looking for here, of course, is a nice short, succinct answer, and wherever possible, it would be great to have a one one-worker.
- 41:37SPEAKER_00: I'm not really holding out much hope for that, but you know, we'll see where it goes, huh?
- 41:42SPEAKER_01: I'll do my best.
- 41:43SPEAKER_01: One word or a short sentence, okay.
- 41:45SPEAKER_00: Okay, all right.
- 41:46SPEAKER_00: Number one.
- 41:48SPEAKER_00: What does living your ult to your ultimate potential mean to you?
- 41:55SPEAKER_00: Success.
- 41:57SPEAKER_00: Okay.
- 41:58SPEAKER_00: Wow, one word.
- 41:59SPEAKER_00: I'm impressed.
- 42:00SPEAKER_00: Okay, if you're doing my best girl, I'm doing my best.
- 42:04SPEAKER_00: Oh, I am impressed.
- 42:05SPEAKER_00: Yeah.
- 42:06SPEAKER_00: If you could stay any age, what would it be and why?
- 42:12SPEAKER_01: Oh my goodness, the age I am now, the age I am now, um, and if I'm allowed a couple of sentences to say, I don't think anybody should regret anything.
- 42:21SPEAKER_01: Um, every single experience that I've ever had has helped inform the person that I am today.
- 42:27SPEAKER_01: Um, and life has never been better.
- 42:29SPEAKER_01: So, right now.
- 42:31SPEAKER_00: Fabulous.
- 42:32SPEAKER_00: Okay, so what's the most fun thing you've done this year?
- 42:36SPEAKER_01: Oh my goodness.
- 42:38SPEAKER_01: Um, most fun thing I've done.
- 42:40SPEAKER_01: Oh my god, there's so many.
- 42:41SPEAKER_01: Um going to France and going uh to the Alps, first time ever.
- 42:46SPEAKER_01: That was super exciting.
- 42:47SPEAKER_01: Going up to 2,800 meters in a chairlift, um, and seeing the world from up there was absolutely amazing.
- 42:56SPEAKER_01: Um, so yeah, Venice was amazing.
- 42:58SPEAKER_01: Um, oh my goodness, just loads of them.
- 43:01SPEAKER_00: Okay, so what's the one thing that you'd really love to do, but you've never had the courage to?
- 43:10SPEAKER_01: Getting a hot air balloon.
- 43:13SPEAKER_00: Oh, nice one.
- 43:15SPEAKER_00: Oh, you've got to do that.
- 43:16SPEAKER_01: Yeah, I've got to.
- 43:17SPEAKER_01: I've absolutely got to.
- 43:18SPEAKER_01: I'm saving it for when I go to Africa.
- 43:20SPEAKER_01: Goodness knows when that will be.
- 43:22SPEAKER_01: Um, but there's something about a hot air balloon that I'm like, you're in a little basket underneath a great big piece of material with hot air in it.
- 43:30SPEAKER_01: And um, yeah, I need to find the courage to get in a hot air balloon.
- 43:35SPEAKER_00: I'm sure we could work on that, Phobia.
- 43:37SPEAKER_01: I'm sure you could.
- 43:39SPEAKER_01: I might come and ask you to sort that out for me.
- 43:43SPEAKER_00: So, what's the one word that you would use to describe your future?
- 43:48SPEAKER_00: Great.
- 43:50SPEAKER_00: Nice.
- 43:51SPEAKER_00: Okay.
- 43:52SPEAKER_00: And what's your favorite word and why?
- 43:56SPEAKER_01: Passion.
- 43:58SPEAKER_01: Live with passion.
- 44:00SPEAKER_01: I mean, I know that's a Tony Robbins quote, right?
- 44:02SPEAKER_01: Um, but you know, live with passion.
- 44:05SPEAKER_01: I I think it's just so important.
- 44:07SPEAKER_01: Do things that light you up, be with people that light you up, and if something's not working, have the courage to change it.
- 44:16SPEAKER_00: Love it, absolutely love it.
- 44:18SPEAKER_00: Laura, thank you so much for your time today.
- 44:21SPEAKER_00: It's been absolutely fascinating talking to you.
- 44:23SPEAKER_00: It always is, you know that.
- 44:25SPEAKER_00: I love the conversations that we have and the time that that I get to spend with you in the way that I learn from you every time I do.
- 44:32SPEAKER_00: But thank you for that time, and thank you for this uh and the gift that you've given here to uh everybody that'll be listening to this.
- 44:40SPEAKER_00: Thank you very much.
- 44:41SPEAKER_01: My pleasure.
- 44:44SPEAKER_00: A big thank you to Laura for joining me and for the support and encouragement that she's given me over the years.
- 44:51SPEAKER_00: It means a lot to be able to share this conversation with you, and thank you for listening.
- 44:57SPEAKER_00: Before you get on with your day, though, just take a moment to ask yourself what's one thing from this conversation that you could put into practice in your own life?
- 45:08SPEAKER_00: It doesn't have to be a big change, but just something that you can start with.
- 45:14SPEAKER_00: If you know someone who'd enjoy this episode, please pass it on and follow Inspirations for a Better Life so that you can join me for the next conversation.
- 45:26SPEAKER_00: If you'd like to explore working with me, well, you'll find me at philhanlon.com.
- 45:32SPEAKER_00: Until next time, I'm Phil Hanlon, and this is Inspirations for a Better Life.
- 45:38SPEAKER_00: Take care of yourself, and thank you for spending this time with us!