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Episode 182. Meir Hadassi-Turner, Founder and CEO, AeroCRS. Changing passenger behaviour and how airlines must adapt, plus a preview of the virtual customer's conference
In this episode, I am joined by Meir Hadassi-Turner ,Founder and CEO of AeroCRS, an innovative Software as a Service (SaaS) provider of passenger services systems and much more.
In this episode we discuss the changing landscape of distribution and how and why airlines must understand this customer behaviour to ensure they are prepared for the future including a move towards:
Last minute bookings
Desire for flexible fares
Direct booking with the airline
The increasing role of insurance
The ability to amend bookings easily and directly
The upcoming AeroCRS Virtual customer conference will take…
The skinny
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