Latest / Restaurant Business with Fexingo: Food Service, Hospitality, and Independent Operators
Why Restaurant Bathroom Design Affects Revenue
Lucas and Luna explore the surprising link between restroom quality and restaurant spending. They cite a 2025 study by the SCA showing that 73% of diners spend more after a positive bathroom experience, and discuss the 'coat check effect' — a 12-18% increase in alcohol sales near well-designed washrooms. The episode focuses on one mid-range Chicago restaurant, Giulia, which redesigned its bathroom with dim lighting, real plants, and a small lounge area, boosting per-person revenue by 9% in six months. The hosts also unpack the psychology: cleanliness signals kitchen hygiene, and…
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