The Human Interface for Enterprise AI, with Ilann Hepworth at ShopAI [086]
Most AI adoption fails because businesses force employees into yet another system. The bigger opportunity is to bring trusted intelligence into familiar workflows, especially email, so people can access business data without learning new dashboards, navigating disconnected platforms or relying blindly on generative AI. The commercial value lies in reducing friction, widening access and turning siloed information into faster, more confident decisions.
Ilann, a marketing-services executive turned AI founder, explains how ShopAI connects employees to governed business data through…
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