Gratitude As A Business Strategy with Joshua Pugliese, Grato Property Care
The fastest way to lose business in home services is painfully boring: don’t answer the phone, show up late, and make customers chase you. We talk with Joshua Pugliese, owner of Grato Property Care in the Irwin and North Huntingdon area near Pittsburgh, about how doing the basics with pride can outperform louder competitors and create real, scalable business growth.
Joshua shares why he named the company “Grato” (grateful in Italian) and how that mindset becomes a practical operating standard for his team. We get into the bundled property care approach across exterior cleaning and maintenance…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.