Google Cloud's Duncan Lennox on Transforming Customer Experience with Applied AI | Cloud Wars Live

Cloud Wars Live with Bob Evans · Apr 30, 2025 · 14m

At Google Cloud Next 2025, Google Cloud Vice President of Applied AI Duncan Lennox sits down with Bob Evans in part three of our series "Google Cloud and the AI Revolution." They discuss how Google Cloud is redefining enterprise applications through purpose-built AI agents, the shift from incremental to transformational innovation, and how businesses can harness agentic AI to deliver seamless, end-to-end customer experiences at scale.

Google Cloud’s Agentic Revolution

The Big Themes:

Beyond Infrastructure to Applied AI: Historically, Google Cloud was associated with infrastructure, data…