Latest / Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond
Baldrige and Lean in Healthcare Quality — Karen Kiel-Rosser (Mary Greeley Medical Center)
My guest for episode #218 is Karen Kiel-Rosser, Vice President/Quality Improvement Officer at Mary Greeley Medical Center in Iowa. You can see her full bio below in this post. You might remember Karen from a recent post where she told a great story about putting patient safety first. We're talking today about the Malcolm Baldrige National Quality Award and how that framework and process is mutually supportive of Lean and quality improvement. In December, Mary Greeley Medical Center was named a recipient of Gold level recognition in the 2014 Iowa Recognition for Performance Excellence (IRPE)…
The skinny
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