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Latest / Beyond Product Management

Why Every Business Needs Product Thinking (Even If You Don’t Call It Product Management)

Most people think product management is something that only happens inside tech companies or startups. But here’s the truth: if you’re improving what you offer, listening to customers, and making your business better over time — you’re already doing product work.

In this episode, Heather Miller, CEO and Co-founder of PDRM Consulting, breaks down why product thinking isn’t just for SaaS or software. It’s for coffee roasters, boutique owners, consultants, and anyone who wants their business to last.

Heather shares stories and examples that show how great businesses — whether they’re serving…

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