Latest / Identity at the Center / #162 - Day 2 Reflections of the 2022 Gartner IAM Summit

Transcript

#162 - Day 2 Reflections of the 2022 Gartner IAM Summit · Identity at the Center

0:09
You're listening to the identity of the center podcast, this is
0:13
the show that talks about identity and access management
0:15
and making sure you know who has access to what let's get
0:18
started. Welcome to the identity of the
0:25
center podcast. I'm Jeff.
0:26
And that's Jim. Hey, Jim.
0:27
Hey, Jeff, how are you? Oh, not so bad yourself, good.
0:30
I'm wondering how many, dinners or events?
0:34
Have you been invited to tonight?
0:39
Too, but I have been preemptively tongue people.
0:43
As they start to launch into there's feel, no, thanks.
0:45
I got enough already going on, but I appreciate the invites.
0:51
But I wish I could eat all the steak dinners and drink all the
0:55
happy hour drinks. But unfortunately, there's only
0:58
one of me there is, but I think what is cool about coming to a
1:04
conference? Like, this is, there is no
1:06
shortage of invites and Have some guests are going to be
1:08
talking with and I'm sure they're being inundated with
1:10
dinner reservations or you know, come to this happy hour or this
1:14
beer garden or you know, going to Chrissy, you know,
1:17
interesting shows right and things like that, take advantage
1:22
of it. Like it's there for a reason,
1:24
you know, I know a lot of people sometimes have like corporate
1:26
policies and things like that so it can have to navigate around
1:28
that. But it's part of the experience
1:30
is part of the networking that goes along with it.
1:32
So I would certainly encourage folks if they're all interested.
1:36
It's free. Generally the vendors going to
1:37
pay for it so you might as well take advantage of it.
1:40
The worst thing you lose is a couple you know maybe a couple
1:42
hours and maybe that you do get annoying email or two from some
1:45
venture to try to sell you something that you have no
1:47
interested in or the best thing could happen is you make a new
1:50
friend in the identity space, you had an interesting unique
1:53
experience or meal or something, you can tell friends about or
1:58
you do find, you know, a vendor or a product or something that
2:00
solves in either you're looking for either now or in the future.
2:03
So I think there's there's benefits but at the same time
2:05
and I'm going to give a Up to Chris because we were trading
2:09
back and forth a couple of tweets on this and it goes back
2:12
to the topic that we're talking about, the introvert versus
2:15
extrovert, what some people like to do that stuff.
2:19
I traditionally have not, I tend to be more introvert and then
2:22
expend a lot of energy doing the extrovert thing and then pull it
2:26
back. But if that's the kind of thing,
2:28
take advantage of it. So but the thing, ya know,
2:31
that's a good soapbox. I think the other thing with it
2:33
is you're going to have invites and If you feel like, okay I'm
2:38
being invited by, then there's some expectation, I'm going to
2:42
buy your whatever. That's not cool, that's not cool
2:46
and you should not go. But I've always whenever I
2:50
invite people, it's like, you know, we'd like to be considered
2:54
if it gets to that point, you know?
2:56
That's pretty much dominated even if you don't come out.
3:07
Gartner. I am Summit here in Las Vegas,
3:09
20:22 got that, right? Right.
3:13
Part in the RSM recording. Sweet.
3:17
They so graciously paid for so we could do the podcast this
3:21
week. So thank you to our some for
3:23
that. And the this episode, we have
3:28
for fine gentleman who we've interacted with during the week
3:32
and we're going to get their take on.
3:37
On the conference. And what have been the best
3:39
sessions and what are the best? Takeaways?
3:41
Yes. We're going to recap day to.
3:42
I'll make one correction. We've got fine five, fine,
3:45
gentleman. And we've got Jim.
3:47
So the first thing let's just go around the room.
3:49
We get introductions and in no particular order.
3:52
Basically, just how people showed up in the room.
3:55
We've got Steve running, he's an identity architect at Siena.
3:58
Welcome. Steve, we've got Craig Ramsay,
4:01
he's a solution architect with a Mata, welcome.
4:05
We got Scott Herod. He's an, I am technically
4:07
Analyst with Sallie, Mae and we've got Chris power and ops
4:10
manager with Sallie. Mae, thank you guys all for for
4:14
joining. This is very cool.
4:15
I think you guys are listeners as well as listen to the podcast
4:17
app a so you get to see the madness sort of behind the
4:20
scenes as we go through our absolutely amateur process of
4:24
putting something together but hopefully it makes sense and
4:27
thank. First of all, thank you for
4:28
listening which is very cool. I think it's one thing I've
4:30
really enjoyed is connecting with people who actually listen.
4:33
It's extremely validating for something that Jim and I started
4:35
three years ago With you know, hey we got 66 downloads and like
4:40
three or me, because I'm checking my car, my phone, my
4:43
computer. Make sure he's working, you
4:44
know, and now we're at the point where like thousands of people
4:46
who listen every week which is awesome and super cool, but it's
4:49
not it's not lost. I mean the fact that you know
4:51
people like yourselves are taking the time out, you know,
4:53
to step away from the conference come up, you know, navigate The
4:57
Maze of Caesars Palace and find the room.
4:59
So thank you very much for being here.
5:01
Now, that being said, the first thing we always do when we have
5:04
a new guest on is find out about their identity.
5:06
History. So we're going to do is we're
5:08
going to start with Craig and then we're going to go to Steve
5:11
and kind of work our way sort of around the table as I'm looking
5:13
at it here and really kind of find out.
5:15
Where did people start from added?
5:17
Any perspective, is it something that you know, that that you
5:21
picked and sort of wanted to get into or did it pick you go with
5:25
you Creek? Well I was a computer science
5:28
graduate in 2008 and joined Financial Services organisation
5:32
in the UK and that was an operational.
5:35
It graduate. Game on the had a newly formed.
5:38
I Am project not Department, not functioned a project, and yeah,
5:43
I started there and I have been there since barring three years
5:47
where I thought. I'll see what it's like being a
5:49
police officer. Not for me, stop back with I am
5:52
and very happy that many IG space though, very good.
5:55
So that's so how long were you in the end in space?
5:58
Now that's since 14 years less than three.
6:01
So 11. Yeah, over a deck is 11 years.
6:03
Yeah, I need any picked identity over.
6:06
Being in part of the police very much so and yet it's still more
6:09
dangerous than probably being the police right now that maybe
6:12
not in the UK. All right, let's go to Steve.
6:17
Yeah, I would say that. It shows me, I've worked for
6:21
Sienna. Now, for 21 years, it was 21
6:23
years in July. And I started there as a help
6:27
desk, analyst desktop support and I just kept putting my hand
6:30
up asking for more things. So backups and email and one
6:35
point networking. And everything that basically
6:37
wasn't firewalls or or Solaris based operating systems.
6:41
And then, three years ago, we started an architecture program
6:46
and they needed somebody to look at identity.
6:48
And so I put my hand up again and it was one of the best
6:51
things I ever did because I really enjoy the space.
6:53
And I've been drinking from the fire hose and this kind of just
6:56
drinking no drinking ironically but the definitely this podcast
7:00
is really helped me come up to speed and learn a lot about the
7:03
space. So thrilled to be here and happy
7:05
to me. I so very cool and and shout out
7:08
to my fellow helpdesk people that's where I started to.
7:10
So Good Times Chris, how did you get it to Identity?
7:14
Well, I'm the new guy here. I've only been in identity for
7:17
about five months. Now, I started in cybersecurity
7:20
from the for the five years before that and it kept picking
7:24
me, I guess would be just kind of almost combine, the two, my
7:28
manager, my boss on that side. You know on the cyber security
7:30
side kept thinking meet you know basically inching me over there
7:33
one piece of the time and then and then a window.
7:36
Appeared and I took advantage of the window this last time
7:38
around. So that's that's my story.
7:41
Very cool. So yeah, I think it's relative.
7:43
It's very fresh for me to be able to talk to people who are
7:47
just sort of getting into it which is very neat.
7:48
I enjoy that a lot Scott. How did you get inside Eddie?
7:53
Well, like, every like you, I started desktop 20 years ago and
8:00
kind of fell into another companies.
8:03
They call it user provisioning at the time, but it was Form of
8:06
I am and then interviewed for the Sallie.
8:12
Mae position really, wasn't going to take it at first
8:17
because my backward background is actually networking.
8:20
So that's what I went to college for, but they love, I aced the
8:25
interview they loved me and I went into it and just fell in
8:28
love with it. Fell in love with.
8:30
I am just kept it. Kept going and I'm about six
8:33
years now that I've been in it and love it.
8:36
It. It's a love story for the ages.
8:37
Yeah. How, how helpful has the
8:40
networking background been for you in a tiny space?
8:42
Do you find that there are skills that you've learned from
8:44
previous? You know, projects or learnings
8:48
that like oh yeah, okay, that's kind of accelerated.
8:50
Yeah, it's quite a bit there, especially with desktop in the
8:55
networking both. I'm able to be a little faster
9:01
when it comes to problem, solving, some things compared to
9:04
some of my colleagues, they do. Have that technical, that
9:07
analyst background to, where they don't have not trying to
9:11
knock on them, but they just don't see the bigger picture
9:13
sometimes, and I'm able to do that.
9:15
And I think that's also helps me with a part of my other
9:18
expertise in some of the background that I have.
9:21
So, you know, a big thing that I've heard people talking about
9:26
the industries that people who are coming into the, I am space.
9:30
Now, don't have that networking background.
9:34
Do you think that's a true? Statement.
9:37
Yes, I believe it is because I've noticed quite a few who
9:41
come in fresh without any kind of networking background or
9:44
anything like that. You haven't even come in with
9:46
any type of desktop support background, and it shows it
9:50
really does. And sometimes it seems like, if
9:54
they had that background, it would be a little bit more
9:56
easier for them to absorb. Some of the I am aspects of the
10:00
job, right? In terms of like the routing and
10:03
the TCP IP, you know, one thing I've Learn to my careers like
10:08
you don't want to have a major changing of the network at the
10:12
same time you're implementing and I am so some it's like it's
10:15
a recipe for disaster. Yes, it is.
10:19
I want to ask the same question over to Craig either.
10:23
You had this sort of career change where we went from
10:27
Identity to essentially law enforcement and then back to add
10:30
any other things, from the law enforcement side that you were
10:32
able to bring back into the world of identity that helped
10:35
out. I did not expect that much.
10:39
They give me a second hard-hitting questions here and
10:41
I didn't ya. The fuck I was there.
10:44
I was at the festival show us. We can end a and the the guy
10:47
there commented that I looked far too big deal.
10:50
You can't kick the shit out of viruses so you know you're
10:53
really over train from that perspective.
10:55
So physical security, not so much, but I think the approach
10:58
to to risk assessment You could argue it's still do.
11:01
So you don't remember our situation and you assess the
11:04
risk, you kind of do Same day when you're speaking to people,
11:07
with their identity related risk and I think you need to be able
11:10
to extrapolate the up to the key business risks facing the
11:13
organization. So yeah, probably the risk
11:14
assessment and risk management of the of that Loosely Steve.
11:20
What about from the, your helpdesk experience.
11:22
So we've got a couple of former helpdesk occurs here.
11:25
What are some of things that helped kind of bridge the
11:27
identity world for you? Yeah, I think when I was
11:30
thinking, you're listening to what Scott was saying about the
11:32
networking side to it helps with a lot of different things in the
11:36
These base, especially as you move towards things like ztn a
11:38
without having a solid networking background or
11:41
understanding how that would all function.
11:43
It's difficult to Envision how it helps, right.
11:45
So I think that's a key part and I also think that infrastructure
11:49
and help desk. Help you from Identity
11:51
perspective, see things that maybe other identity identity
11:54
professions, don't write like how that impacts people in the
11:58
infrastructure side, how identities, work on
12:01
infrastructure. So virtualization or how M
12:04
putting in FA in Something could be problematic or session
12:07
recording might, not be great for people or, you know, all
12:10
different kinds of things like that.
12:11
When you come from that background, you start to think
12:14
about how identity works in those spaces a little bit
12:16
differently and it gives you a different perspective than you
12:19
would have if you hadn't worked in those spaces.
12:21
So I think it's valuable both ways.
12:23
I think there's usually something from previous lives
12:26
that is helpful and informs, you know, three editions.
12:29
I spent a lot of times in restaurants and be bartending
12:32
and serving and attempt from for, you know, for my If there's
12:36
no better way to learn customer service, when you're literally
12:39
your salary, depends on the quality of it and getting, you
12:43
know, good tips and sort of things like that and and
12:46
realizing and prioritizing. Hey, your ranch, dressing isn't
12:49
the most important thing in the entire world there are other
12:51
things that need to be worked on first.
12:53
I feel like to one other point is that we we probably did a lot
12:58
of identity without knowing it, right?
13:00
And we think back to the things that we did originally were
13:03
onboarding someone off-boarding provisioning.
13:06
In two different accounts like we didn't think of it as an
13:08
identity necessarily ride any related tasks.
13:10
We just thought of it as tasks that we did.
13:12
We created a test account in active directory, but we didn't
13:15
think about the full lifecycle maybe or things like that.
13:18
I think it changes the perspective.
13:20
Now that we know that, that was what we were doing way back
13:23
when, right? It's at that a oh, that is so
13:26
true. Because I feel the same way.
13:28
I didn't realize I was doing identity and the early 2000s and
13:32
it feels weird for me to say this.
13:34
Now I started and my identity journey in the internet of
13:38
things, which wasn't, there was no such thing as inner things
13:42
back. Then I was programming,
13:44
programming, lighting controls, for organizations, working for
13:48
essentially, creating machine identities, getting the
13:50
connection that work and then managing them when she does
13:52
machine identities, through a centralized management
13:56
interface, you know, basically what we were doing was turning
13:59
lights on and off for parking. Lots for retail stores all
14:03
around the u.s., you know, somebody realized that If we can
14:06
turn these lights off at 10:00, when the store closes, we will
14:09
save millions of dollars every year in electrical these right.
14:12
So that was how I got my start. I didn't realize like I was
14:17
thinking. I was like until recently, is
14:19
it? Wow I've actually been
14:20
identified then I thought because it was subliminal
14:24
identity. You know I think it's important.
14:28
You know as a kind of think about that that Journey Chris
14:32
from your perspective sort of the the new person coming into
14:35
the identity space. Face.
14:36
What are some of the things that you've taken for your prior
14:38
roles and said, okay, these are things and conversely here's a
14:41
follow-up question that as well. What are some things that you
14:44
thought would be helpful that haven't been?
14:47
Well, I'm also a help desk, you know, retiree I just cut that 20
14:51
years behind him back of my head.
14:53
I used to base lock that into a door.
14:55
Yeah, I like that. I like about that.
14:56
Like that for a while. That was I'm going to say, I
14:59
used to help homegrown isps when they were still doing 56k modems
15:03
and things like that. So, there was a whole lot of
15:05
time where I was troubleshooting.
15:07
Yeah, let's troubleshooting usernames and passwords on a
15:09
regular basis. I just didn't then think of it
15:12
that way the, you know, to answer, you know, the answer,
15:18
the question of what, you know, what didn't you know, what I've
15:21
taken from other positions, I've done project management for the
15:25
last 20 plus years before this. So I would say that the, you
15:30
know, the tie-in for me would be that I am from other positions
15:34
that come, you know, comes in handy.
15:36
D is the planning is the planning.
15:38
And basically, the actually itemizing out the individual
15:43
attributes and Fields and things like that and being able to dig
15:46
into those items, that's something that comes in real
15:49
Handy, you know, as we're having this conversation, I think about
15:54
helped us now. I don't have a helped us back on
15:56
myself then and doing and doing IM strategy.
16:02
The first team I want to talk to from client organization.
16:06
That helped us because they can very clearly articulate, where
16:10
the users are struggling. What processes are broken the
16:14
front line? It's the front line, right?
16:16
So you pretty much start there, you know where the user
16:19
experiences for and, you know, that's going to lead to those
16:23
business results. We've been talking about in this
16:25
conference where you can start to reduce your costs and
16:30
increasing user satisfaction is going to enable you to You know,
16:36
maintain keep your employees retain your employees and you
16:40
know increase growth. So the whole the whole narrative
16:43
there. But you know really poor user
16:45
experiences makes doing business and being at that place harder.
16:53
Yeah, I feel that I feel that that's what you know, between
16:56
the help desk experience. And then I did have a had some
16:59
time in retail as well. The that's what I seem to be
17:03
bringing a lot to the team at this point, is trying to bring
17:06
them back to the customer, you know, remembering that even even
17:09
if we don't actually have, we don't our, I am team doesn't
17:12
actually deal with the outside customers.
17:15
We take care of our internet, you know, basically our internal
17:17
customers with that having them learn how to actually.
17:21
Try to problem solve and try to not go.
17:24
Not my problem. We need to actually take
17:26
advantage you need to actually work through it.
17:28
That's a, that's a big windfall for us.
17:30
Hey, Chris one thought that I had was when you're talking
17:32
about project management. Is your background, one of the
17:36
big shifts that we've also seen as the shift to Agile project
17:40
management rate and specific to, I am have you what's your
17:46
perspective? You like it don't like it.
17:49
So I am a certified scrum master and Also been certified in
17:52
point, you know, in product management, you know, and, you
17:54
know, product ownership. So therefore in and Sally is a
17:58
Sally is actually a safe shop. So we are is scaled agile
18:01
framework. So, yes, I very much believe in
18:05
the agile process. I very much believe in scrum.
18:07
I very much believe in the different variations of it.
18:10
I've, I'm a big believer in it. I'm helping I'm act.
18:13
That's kind of another thing that that was the original
18:16
reason. When I was brought on five years
18:17
ago, just, you know, to Sallie Mae was to actually help them.
18:21
Great into the, you know, into the Agile development space.
18:25
That's great feedback Steve and I saw you really shaking your
18:28
head there. I guess you have some
18:30
perspective on that as well. Yeah, Sienna adopted an agile
18:35
methodology as well within the last couple of years and it's
18:37
really changed how we do things, but I was nodding my head mostly
18:41
because I think agile was designed more for software
18:46
delivery, right? So, it fits really well into
18:48
that model, and it doesn't necessarily fit so well in To an
18:52
architecture and infrastructure model so much but you can make
18:56
it work and it's infinitely better than doing waterfall or
18:59
anything like that this notion of long-term projects and and
19:03
you know just things dying on the vine is gone with that.
19:06
You have the ability to to have retrospectives and throw things
19:11
in your backlog and and change things as you go, you can really
19:14
adapt and go makes us agile and makes us a lot more productive.
19:18
And while there was a lot of resistance from some of the
19:20
people that had been there long, Time.
19:22
There was a lot of us that really welcomed it and it's made
19:24
a huge difference in how we operate.
19:28
So let's talk a bit about the conference itself.
19:30
We're here at the end of day. Two of Gartner's.
19:33
I am conference and, you know, I think what we want to get and
19:37
try to capture a little bit of a time capsule of what we're
19:39
people's thoughts around today, you know, favorite sessions
19:43
highlight moments. It could be a session.
19:45
It could be a hallway conversation.
19:47
I think that's part of the magic of where we get.
19:51
People together and it's been a while since we've had, you know,
19:54
a number of people be able to congregate in a certain in a
19:57
single spot. I've certainly seen the uptake
19:59
this year having been to our essay and now here at Gartner
20:03
its back, right. I think people are for the most
20:06
part, sort of back to, you know, relatively normal this point,
20:10
but I just want to go around the table at this point.
20:11
We'll start with Scott is, what are some of those highlight
20:15
moments from the second day of the conference?
20:18
Any specific sessions or hallway?
20:21
Stations or vendor conversations.
20:24
That might have been had things like that.
20:25
That were interesting for you today.
20:28
Well, one of our conversation is with a vendor.
20:31
We already deal with. I don't know if cool to sell
20:35
point and we're sort of them. Yeah, we're still trying to
20:40
still trying to figure everything out with that were
20:42
fairly new with them, two or three years, maybe four years
20:46
in, but we're still trying to get everything worked out, get
20:49
the Kinks worked out of everything and We had a pretty
20:52
good conversation with them today about some of the things
20:55
that we're trying to do to better our processes and they
21:00
gave us some good, some good feedback, some good things that
21:03
we can try to do from there but there's still some things that
21:05
we just need to figure out on our own to try to push forward
21:10
with our processes at the moment because we were still pretty new
21:15
with it. So we're trying to get it
21:16
figured out. So this is a great opportunity
21:19
though. You've got a bunch of you know,
21:20
people who are Point customers. For example, here that have
21:23
experienced appointing it both customers and integrators, and
21:26
things like that. Might be good for undertaking
21:28
like breakfast talk, right. We have, you know, these awkward
21:31
breakfast's every morning where you're sitting on around tables,
21:33
like, I don't know who's going to show up and, you know, it's
21:36
an opportunity to kind of either commiserate, collaborate,
21:39
whatever, you know, where do you want to use to try and get
21:42
insights from that? And, you know, maybe I'll shout
21:44
out there as I hate. Maybe some point can hook you up
21:46
with another customers here that has had somewhere concerns or
21:49
issues. And how did they saw that?
21:50
It's Of the community. Right?
21:52
From, they'd any perspective is, I think for the most part it's
21:55
not Secret Sauce deploying software, doesn't matter whether
21:59
it's omata or sale point or save Ian or any other privilege
22:02
accident where maybe there isn't a lot of Secret Sauce in the
22:05
deployment process. Here's how we get things put in
22:08
place, here's what's next. What's next, looks nice, water
22:11
challenges, everyone deals with politics, everyone deals, with
22:14
funding resources, those sorts of things might gather some
22:17
ideas on, you know, how they have those conversations, Chris,
22:21
huh? Yourself.
22:23
I would think I wouldn't, I wouldn't point at a specific,
22:27
you know, at a specific in your specific event today or the last
22:30
couple days, it would have been more.
22:33
I think, I learned that Pam was not the golden key that I
22:38
thought it was to solve everything.
22:41
You know. I really had.
22:42
I had two things that was resonating in my mind when I
22:45
walked into this conference. What is IGA?
22:48
And what is Pam? You know like what can Pam
22:51
Really do and I thought Pam could solve all my solve all my
22:54
problems. I found out that really I needed
22:57
to split Pam and half and pay attention to just in time as
23:03
well as just enough access and those are the two things that I
23:07
as an operations manager. Really care more about then.
23:10
Yeah. Then the pret you know than the
23:12
than the Pam side I have another team that couldn't take care of
23:15
that site. You take care of the pan please.
23:16
So I have a new kind of a new Target to go after and then I
23:19
got to learn about that throughout the day.
23:21
Last two days and since your perspective I think you know I
23:24
think sometimes some of the veterans in the space sort of
23:26
get lost in the details and kind of take for granted.
23:29
I think it was Enrique from Gartner, he gave a good
23:32
presentation earlier today around Cloud infrastructure and
23:35
title what management. Kim Keem, whatever.
23:37
I hope we figure out which way we're going to pronounce it at
23:39
some point, but he has a view on the product space of identity
23:44
and I hope it would say because I'm whole giving I'm gonna give
23:46
him credit. And it's something that I've
23:48
also been thinking about is what are the different sort.
23:51
Of pillars of identity access management identity governance
23:56
and privileged access management kind of redundant access
23:58
management privileged access management but those three
24:01
Technologies really forming the core of any organization's
24:06
capabilities. You've got ought, you've got a
24:08
fun occasion. You got authorization get life
24:10
cycle, things like that. It is interesting to hear folks
24:12
who are looking at the different and they're focusing on specific
24:16
pillars. We had Rosa black with someone.
24:18
I worked with a long long, long time ago.
24:21
She came into this conference, from a view of.
24:25
I want to note today is all about Pam.
24:28
I'm going to focus on Pam related information and today
24:30
was other things, right? Things like that.
24:32
So, it is interesting. Sort of here, the strategy, if
24:34
we can have your, how you're attacking the sessions.
24:38
Craig. So you're on the opposite side.
24:40
Everyone, here's a customer. You're on the vendor side, I
24:43
guess, what has been some of the highlights, you know, for you,
24:46
as you've entered the conference today and probably the
24:48
conversation saving Jemma seat for lunch to get invaded.
24:51
The podcast but well worth it. Yeah no.
24:54
I mean the conversations been having with people, I mean
24:57
there's been great feedback on a lot of the sessions of attended.
25:00
I think the keynote this morning was somebody from Pixar talking
25:04
about storytelling and I think the important thing there is
25:07
you're talking about, securing budget and competing budgets.
25:10
They're having just now and making compelling arguments
25:12
about why people should do anything about identity.
25:15
So you winning the hearts and minds of people in the front
25:17
line and service desk is one thing.
25:19
But mean Chris you said you know people think That we don't talk
25:22
to our external customers. But if you do strong identity,
25:26
governance, or manager identity released properly you do.
25:29
So one Senior Management sea level people are doing business
25:33
impact assessment of the key risks in their organization.
25:37
If that's, you know, protecting their critical assets of their
25:40
information and data about Pi or financially sensitive data,
25:44
identity, governance or strong identity policy can do that.
25:47
If it's people that for example, maybe the manage the National
25:51
Road Network and its Legacy systems that manage that making
25:55
sure those systems are properly managed and they have that risk
25:58
under control ensures that they keep those roads operating.
26:01
And then being able to tell that story to get the budget, to show
26:04
the advantages to your external customers.
26:07
And the people on the front line in the organization, I think.
26:11
Yeah. Hopefully people have taken from
26:13
that the ability of telling a good story, and I'm making it
26:16
compelling to show why identity is so important.
26:18
And crucial, I really did enjoy that first opening Keynote.
26:21
Was Matthew loon. I think is was his name and you
26:26
know, having the the pics is experience with The Simpsons and
26:29
Pixar and that storytelling. I think this is something that
26:32
Jim and I have been doing you know for the last several years
26:35
and this is something we go into our you know our work lives with
26:39
strategy development things is what's the story.
26:42
What is it that we're trying to convey as part of this strategy?
26:46
And I think it's something that gets lost a lot of times in the
26:48
details like oh we're going to roll on IJ platform.
26:51
What like that doesn't like, what does that get for me?
26:53
Like, at that doesn't, that doesn't do.
26:55
There's a spark joy for me, right?
26:57
What is it? We're trying to solve and really
26:58
try to share that message. Steve, what about yourself other
27:02
than appearing, on the identity of the center podcasts?
27:04
What are some of the other highlights from day two for you?
27:06
That's definitely the biggest highlight for sure.
27:08
Obviously quite a few things actually.
27:12
I don't think I have a specific favorite session, but some
27:15
overarching themes, right? So you mentioned.
27:17
Kim. That's a big one for me.
27:19
I've been thinking about that for quite some time.
27:21
I'm kind of along the lines of all other identities, right?
27:24
If we haven't got Workforce figured out by now, there's a
27:27
problem, right? You either don't have budget or
27:29
you don't have resources to be able to nail down the work for
27:31
side of things, but all other, all other identities matter and
27:35
that could be machine identities.
27:36
It could be RPA. It could be service accounts.
27:39
You know, if you're doing your due diligence on all the other
27:41
things investing in MFA and and lifecycle management for all
27:45
those other things, why aren't you doing it for those other
27:47
accounts? It's almost low hanging fruit to
27:49
a threat actor, right? So, I was happy to learn more
27:52
about Kim and happy to see that. It's one of those things in the
27:56
hype cycle, where it's like, you should probably be doing this
27:58
now. So being a company that's
28:02
adopted a cloud. First mentality, we exist in
28:07
several of the major clouds right now but we don't have an
28:10
amazing story around that and I think it's something that needs
28:14
to be addressed. And I think Kim is a big part of
28:19
us being able to do that. The second Would be the
28:21
converged. Infrastructure is now, right.
28:24
So we're looking at Best in breed in the governance space
28:27
and the Pam space and the access management space.
28:30
But we're seeing companies like OCTA, doing it in All 4, One
28:34
type thing, and that may work for some companies that may not.
28:37
It may work for others or may not work for others, but I think
28:41
it's an interesting play, and I think that seeing more of that
28:46
is a good thing for the industry, because it started
28:50
it's starting to take us away. Away from these silos right?
28:52
Like I'm best in breed here and best in breed here and best in
28:56
breed here. But I don't talk to any of the
28:57
other pieces, right? So, a big part of what our
29:00
methodology is in Siena, is that we want things to build this
29:04
identity fabric. We heard that today too, but so
29:06
that we share signals between all those things.
29:08
So we can make educated decisions about identity
29:10
throughout the entire ecosystem because it is a system of
29:12
systems, right? So Jim, how about yourself
29:15
what's the Highlight for you highlight?
29:17
For me, I'll do them being on the show other being either this
29:20
all the time though. Sorry for you.
29:22
Shout out. I love do Shadows.
29:24
Who our listeners are pivot Kana stop by and she picked me out of
29:29
the crowd. She said, I couldn't miss you
29:31
with your crazy hair and your wild suit, and she like the
29:35
suit, but that wild, it's a blue suit.
29:38
Yeah, she, she said she listens to the show.
29:41
She was off her daily walk. A lot and, you know, between us,
29:45
there's a rotation of identity of the center with NPR Podcast,
29:50
which production You those pretty decent?
29:52
Yeah, they're catching up to us. Yeah, they're catching up with
29:54
us, right? No, but it's so great, like
29:58
meeting all the folks who listen.
30:00
And so one thing she said was so many times when she listens to
30:04
the show and thinks of a question and then doesn't like,
30:08
send it to us. Right away.
30:09
Our project, she's doing them us.
30:11
Yeah, this is linked in some, right, but she's off for a walk.
30:14
So I get it and then to like forgets what?
30:18
She wanted to ask, and then never send everyone series.
30:21
But Where to point out. So we did respond to that one.
30:24
Twitter like 50 questions in one Twitter.
30:27
Yeah, and the man who submitted that here is Chris power.
30:31
He threw down the gauntlet. We accepted the challenge.
30:33
Yeah. So just some little proof that
30:35
we're not just like making these things up.
30:37
Yeah, you came up with like, I don't know, eight hundred
30:40
different topics in. I don't know how many characters
30:42
you get into a tweet, but it was like, jam packed with stuff.
30:44
It was good. Those are the types of things
30:46
that I like to do. And like, okay, that's a good
30:48
question because it's always just Jim.
30:49
And I thinking about ideas, And you pull that, you know the
30:53
curtain sometimes it's Friday afternoon.
30:54
We have no idea. We're going to talk about and we
30:56
figure it out at the last second kind of like put something
30:59
together so definitely you know tweets help and Arpita for
31:03
listening. If you've got questions, you
31:05
know, tell our favorite virtual assistant and we'll set it off
31:07
again, you know, make a note, whatever that stuff is cool,
31:11
Steven. And I have treated, you know,
31:13
messages through Linkedin and stuff like that.
31:15
I mean, that's part of the community, right?
31:16
I think that's the one thing I found and I'm sure Craig can
31:19
Echo that is people are So you won't share information and
31:22
discuss things. Again, we're not talking Secret
31:24
Sauce, you know, this is identity and access management.
31:28
Everybody has similar challenges and there might be things that
31:30
are out there. So definitely encourage folks to
31:32
reach out highlights for you. Jeff, I really like the Pixar
31:36
thing. I got tell you right now, this
31:37
is a highlight being able to sit down and have a conversation
31:40
with identity with people who are, you know, In The Biz, this
31:43
is the largest show we've ever done, we've got, you know, six
31:46
people around this room in this in this week.
31:49
Thank you are awesome. And having a conversation with
31:53
real people is very cool. You and I get to talk all the
31:56
time, we're not real people, they were not real people.
31:59
We're just seeing a little squares on people's.
32:01
I guy on the screen. You and I get to talk all the
32:03
time. What's rare for us is to be able
32:05
to have, you know, meaningful conversations with folks are out
32:08
there living it and really kind of its educational for me to
32:11
like what are the problems that people are seeing up there?
32:13
I certainly have a Viewpoint doesn't mean it's right wrong
32:16
and different right there. Just what else is going on in
32:19
the world stuff like that and you know, just being able to
32:20
have fun. No, we had a, you know,
32:23
interesting show that we went to last night.
32:26
I think, you know, a couple people here in the room.
32:28
Probably will keep it, you know, clear for the people who might
32:32
be listening that might get us in trouble but hopefully it was
32:35
memorable. I know that was for me.
32:38
Definitely. I sort of knew what was going to
32:40
happen but you know get into but I didn't realize it would be to
32:43
that level, but it was I enjoyed it.
32:45
I think it was awesome. You know that that's those that
32:48
kind of stuff is like the Highlight for me.
32:52
Lighter topic. So you haven't told us what the
32:54
questions going to be but I'm ready.
32:57
Well, that's a good lead-in, because here's my question.
33:00
I'm going to put everyone on the spot to tell me what is then the
33:05
the best vendor swag events dinner.
33:11
You know, something that you've seen or experienced here, you
33:17
know, throughout the show, will start with Scott and say, okay.
33:21
What is if it's going to be a shaming moment, we will spare
33:25
the vendor. You, we can, maybe you can lose
33:28
use, you know, descriptive words around it.
33:30
But what's been the best vendor swag or event thing?
33:34
That's that you've experienced so far.
33:38
Well, we did get to go to a party.
33:41
It was a kind of a Yeah, well went to we had drinks said, you
33:45
know, at one of the local lounges downstairs downstairs in
33:49
the in the casino area that was nervous.
33:51
That was a big one. Yeah.
33:51
That was a pretty big. That was nice.
33:53
The or door or d'oeuvres were amazing?
33:56
Yeah, yeah. They were, I know, it's kind of
34:00
bad just to say that it's what the Highlight was or.
34:03
But yeah, for me, especially like you, I'm an introvert.
34:06
So that's big for me. But yeah, that was that was,
34:10
that was great. He was a good atmosphere,
34:11
everything like that, it was real.
34:13
Eyes, free food, and drink is very difficult to turn down.
34:16
Is Chris, is that yours as well? I will say the unknown the
34:21
unnamed thing from last night was probably the highlight of
34:24
my, you know. Yeah.
34:25
The highlight real highlight is for, you know, events, you know
34:29
events are, you know, Swag is kind of things.
34:32
I'm a sucker for, you know, for security socks.
34:36
So that was my like you know when I walked in the door into
34:38
the vendor all that was what I was looking for.
34:41
I basically just really Did just do a beeline up and down the
34:45
rows just to basically go. Hey, can I have some socks?
34:48
Great, you know, and just kept picking those up.
34:50
I haven't been able to go through the Thunder Hall.
34:51
Who's got the socks? IBM, has sucks.
34:54
Let's see here. I mean I'm had sucks and I there
34:58
was red and black socks. I don't remember who those guys
35:00
are. We're talking socks.
35:01
I can your feet? Yeah.
35:02
Rat-like. Audit regular good,
35:04
old-fashioned dress socks. Optive, headstocks.
35:07
Those were the I got three pairs of socks yesterday.
35:09
That was my, that was my goal. All right, good.
35:11
And are you going to wear them wear?
35:13
I will. Okay, Stephen about yourself the
35:18
on the show that will be remain. Unnamed was the highlight for me
35:24
and I hadn't had a chance to tell you guys this, but another
35:28
vendor, I was meeting afterwards and they surprised me with the
35:31
unnamed show, again, at 10:00 really.
35:34
So, I did the doubleheader of these in deferral.
35:37
It was slightly different, but every bit as enjoyable as the
35:40
first very cool. Yeah, all right.
35:43
Once cramping, our style here, we have to file trademark or
35:46
something. Craig, you're on the you're on
35:48
the vendor side. So you're probably doing more of
35:49
the entertaining or at least being part of some of those
35:52
plans have been first and foremost off to the shoe is
35:55
finished. I need to find out the name of
35:56
the other named Joe. I think I'm dumb shamelessly
36:00
going to say. I think, I mean we've had
36:01
feedback weird, they'll monitor offering a prize of Lego
36:04
Technic, Lamborghini or Ferrari. Which a lot of people are being
36:07
Keen to enter. Yes, that's us.
36:11
I want the Lamborghini. And then, in terms of swaggin,
36:15
I'm going to have to apologize to the guys because I've
36:17
forgotten her name. The dude, give me their lived in
36:20
Edinburgh for a year as well. So we had a bit of a connection
36:23
talking about the fact that I'm from Edinburgh to and but as a
36:26
Scottish person, I love my whiskey.
36:27
And these guys are handing out ice molds to mold your own giant
36:32
round ice cubes. So yeah, I had to take a couple
36:35
of those to make some jnh balls at home.
36:38
So here's the secret, right? If you're giving out swag it's
36:40
got to be packable, right? I've seen You know, lightsabers
36:44
and swords and things like that, it's like yeah, there's like
36:46
what you can do with that man. If that's gonna go in someone's
36:48
overhead, it's going to poke an eye out.
36:50
Whatever it may be Jim. How about you highlight or spend
36:53
your swag? I got this great one Cosmos
36:56
ChapStick and I got a beer koozie from Save Ian.
37:00
Okay, those are my this, my items.
37:04
Okay. How about you?
37:05
I haven't gotten any swag yet, but I've had nice dinners, you
37:08
know, I think the show last night was I light material for
37:11
sure. I'll go with that even though it
37:14
was self self swag, I don't know if that's a word but I'm just
37:18
going to create a right now. You paid for your swag.
37:21
Yeah, exactly. It was, it was cool.
37:23
I'm glad we're able to do it and I'm glad people received as
37:25
well, which is kind of cool. All right, we're going to go
37:28
ahead and wrap it up there. I really do again.
37:31
Appreciate you guys being part of this want to thank you all
37:33
for listening contributing being part of the conversation.
37:37
You know taking the time out again from your days and I know
37:39
these are long days. I think yesterday I finally made
37:42
bed Made it back to my room like 2:30 and publish the LinkedIn
37:45
post, hey, we got a new show, you know, stuff like that.
37:48
So, if it's again, it's super appreciated for sure.
37:52
Any last final thoughts? Jim, no.
37:55
It's just, I'm appreciating everybody like you are cool.
37:59
All right, we're gonna leave it there for this week.
38:01
We're on the web. Identity center.com, or on
38:03
Twitter at idac podcast. So, if you have questions,
38:06
comments, concerns enemies. Send them our way.
38:09
We're happy to take friendly listeners, not-so-friendly
38:12
lesson, Hate, listening friendly listening.
38:14
Well it's all listen to us, we don't care.
38:17
We'll go out and leave it there for this week.
38:18
Will hopefully continue the conversations around identity
38:21
and Gartner conference with a couple days.
38:23
I'm going to try and get this actually edited today and get it
38:27
pushed out late tonight or early tomorrow.
38:28
So be some kind of keep following while the conference
38:31
as it concludes into tomorrow and so that is the plan, we'll
38:34
see if it happens. But either way, thanks for
38:36
listening and we'll talk with everyone in the next one.
38:41
Thanks for listening to The identity at the center podcast,
38:44
if you like what you heard, don't forget to subscribe and
38:47
visit us on the web and identity at the center.com.