58 - The Customer Concentration Risk CEOs See Too Late
Most CEOs know customer concentration is risky. Few experience what it actually feels like when it breaks.
Jim Tracy shares the moment his only customer canceled every purchase order—and what it forced him to confront about leadership, responsibility, and survival. This episode is about what happens when a hidden risk becomes immediate reality—and how CEOs respond when there’s no time to prepare.
Jim Tracy, Founder of Legacy Telecommunications, built and scaled multiple businesses across industries—from manufacturing to wireless infrastructure. But one of the most defining moments in his…
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