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#852: How to Handle Emergency After-Hour Calls
Kiera gives listeners three steps to set up an ideal emergency after-hour protocol response.
Define "true emergency" — what should the doctor actually have to come in for?
Role play! Listen to example calls and set language to use.
Place daily blocks for those emergency appointments.
She adds a couple additional pieces of advice, including using a rotating emergency response schedule with other practices.
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Transcript…
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