39: Asking Better Questions

Smarter Every Season · Mar 24, 2022 · 1h 2m

For anyone who has ever tried to troubleshoot an issue before, you probably feel like getting all of the details and understanding what they mean are critical to solving the problem. In the busyness of the spring, sometimes key details can get overlooked, missed, or even miscommunicated. In this episode, the hosts of the Smarter Every Season podcast--who are all Product Support Specialists--pass on tips from their experiences on how to effectively ask questions that will help "diagnosticians" (yes, it's a word) capture the key details that will help them solve problems.

Starter Questions…