Latest / Hurdle with Emily Abbate / 166. Alli Webb, Co-Founder of Drybar & Serial Entrepreneur
Transcript
- 0:00Speaker 1: The only way through is through, and you just have
- 0:02Speaker 1: to like endure it, you know. I remember my mom
- 0:05Speaker 1: used to say, like this too shall pass, and that's
- 0:07Speaker 1: really what happens, you know, with time and space, and
- 0:11Speaker 1: you just got to get through it and accept it.
- 0:13Speaker 1: I'm sure you've heard resistance, you know what we resist persists,
- 0:16Speaker 1: you know, and I think not resisting it and just
- 0:19Speaker 1: like letting it be the way it is is just
- 0:22Speaker 1: the best way through.
- 0:38Speaker 2: Hey everyone, it's m You are listening to episode one
- 0:42Speaker 2: sixty six of Hurdle a Wellness a focused podcast Wris
- 0:45Speaker 2: it down with inspiring individuals to talk about big wines,
- 0:49Speaker 2: tough moments, and everything in between. On the show, what
- 0:52Speaker 2: you can expect vulnerability, motivation, and candid discussions with everyone
- 0:57Speaker 2: from top athletes and CEOs to aspire entrepreneurs and what
- 1:01Speaker 2: it really takes to follow your passions.
- 1:03Speaker 3: My mission is simple to inspire you to.
- 1:06Speaker 2: Be your best self, move with intention, and have some
- 1:09Speaker 2: fun along the way.
- 1:11Speaker 3: Today I am chatting with Ali Webb. She is a serial.
- 1:16Speaker 2: Entrepreneur, co founder of dry Bar, a new jewelry line,
- 1:19Speaker 2: Beckett and Quill Squeeze, which the Hurdlers may.
- 1:22Speaker 3: Be familiar with.
- 1:23Speaker 2: Because I had her co founder Brittany Driscoll on the
- 1:26Speaker 2: show and also co founder of Okay Humans and co
- 1:31Speaker 2: host of the new podcast Girlfriends and Business.
- 1:35Speaker 3: Nothing to talk about here, obviously, I'll be honest.
- 1:38Speaker 2: When I started Hurdle, Ali was on my original list
- 1:40Speaker 2: of dream guests, and how could she not be. I mean,
- 1:43Speaker 2: she is a powerhouse, and it felt really surreal that
- 1:47Speaker 2: when I started, the first day that I was in
- 1:50Speaker 2: my new studio in Brooklyn, I was able to have
- 1:54Speaker 2: my first recording with Ali web super super special.
- 1:57Speaker 3: In today's episode, we talk about so much.
- 2:00Speaker 2: I mean, if you are interested in entrepreneurship, then this
- 2:04Speaker 2: one is for you. I don't need to tell you
- 2:06Speaker 2: twice that the concept of dry bar taking care of yourself,
- 2:09Speaker 2: self care, that's a different side of a wellness than
- 2:13Speaker 2: something like sport. But I would argue these moments of
- 2:16Speaker 2: self care and giving back to yourself are equally as important.
- 2:20Speaker 2: She tells me how she got into business. She talks
- 2:23Speaker 2: to me about investing and growing multiple different companies and
- 2:26Speaker 2: how that impacted her in her personal life. She gets
- 2:30Speaker 2: really honest about her divorce and what it is like
- 2:32Speaker 2: to work with her ex husband. In the aftermath and
- 2:34Speaker 2: how they managed to still be great business partners up
- 2:38Speaker 2: to this day. And we talk about how Ali finds balance, which,
- 2:42Speaker 2: as you can imagine, again so many companies, so much
- 2:44Speaker 2: going on, can't exactly be easy. How she leads into fitness,
- 2:49Speaker 2: how her relationship with fitness has evolved over the years,
- 2:52Speaker 2: and she gives so much great advice in this episode
- 2:55Speaker 2: which I just cannot wait to share with you before
- 2:58Speaker 2: we get into it today, I do you want to
- 3:00Speaker 2: give some love to my friends at Beam.
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- 4:12Speaker 3: Make sure you're following along with Hurdle over on social media.
- 4:14Speaker 3: It's at Hurdle podcast.
- 4:15Speaker 2: I am over at Emily Abody And with that, let's
- 4:19Speaker 2: get to hurdling.
- 4:30Speaker 3: Today.
- 4:31Speaker 2: I'm sitting down with Aliwebb. She is the co founder
- 4:34Speaker 2: of dry Bar, co founder of a new jewelry line,
- 4:38Speaker 2: Beckett and Quill. We'll talk about that today, co founder
- 4:41Speaker 2: of Squeeze, hosts of the new podcast Girlfriends of Business.
- 4:45Speaker 3: I mean, I feel like I could wrap about you forever.
- 4:49Speaker 1: I know, I have a lot of things on my
- 4:50Speaker 1: plate right now, which is funny because I feel like
- 4:52Speaker 1: I'm I don't have like an official job, but my
- 4:55Speaker 1: hands are in many projects right now, which is really fun.
- 4:59Speaker 3: It makes each day interesting, right.
- 5:01Speaker 1: Yeah, No two days look anything alike. I feel like
- 5:04Speaker 1: that's been the case for me for a long time,
- 5:06Speaker 1: but certainly more now. You know, there's just so many
- 5:08Speaker 1: different things going on in my life, and I'm very
- 5:11Speaker 1: very grateful for the position I'm in in this particular moment, for.
- 5:15Speaker 2: Sure, definitely, definitely. Well, I'm very grateful for you and
- 5:19Speaker 2: your time. It's a big day for me because I
- 5:22Speaker 2: recently moved into a new home and you are the
- 5:25Speaker 2: first person that I'm recording with from this home, and
- 5:29Speaker 2: it's ironic a little bit. I don't know if ironic's
- 5:32Speaker 2: the right word, but I have chatted about this on
- 5:35Speaker 2: the show before. When I started the show, I had
- 5:37Speaker 2: a list of like ten to fifteen guests that I
- 5:40Speaker 2: wanted to speak of, and you are on that original list.
- 5:42Speaker 2: And it's not every day that I get to talk
- 5:45Speaker 2: to someone that's on that list.
- 5:46Speaker 3: So it's just a really cool, full circle moment for me.
- 5:49Speaker 1: Well, that feels good, Thank you so much.
- 5:52Speaker 2: I love it when I make a list, I know,
- 5:55Speaker 2: like a Forbes list, a podcaster's list.
- 5:58Speaker 1: I mean when I'm happy to be on any list.
- 6:00Speaker 1: I always it's a funny subject because it's such like
- 6:03Speaker 1: an imposter syndrome thing that I have, because I was
- 6:06Speaker 1: once on like a very like celeb list with like
- 6:09Speaker 1: Alicia Keys, and I was like, who the hell with
- 6:12Speaker 1: me on this list? But it was quite fluttering and
- 6:15Speaker 1: humbling and amazing. So they all matter, though, it's really
- 6:19Speaker 1: it's all really, it's weird when you think about those things.
- 6:22Speaker 1: But yeah, so I'm honored to be on your list.
- 6:24Speaker 2: Well, thank you so much. I'm so excited to be
- 6:27Speaker 2: here sitting with you today. I'm going to kick us off, however,
- 6:31Speaker 2: by kind of throwing the spotlight on you for a second,
- 6:34Speaker 2: because earlier on your story you were asking your Instagram
- 6:38Speaker 2: audience for topic suggestions. As I mentioned at the top
- 6:42Speaker 2: of this you now co host the Girlfriends in Business podcast,
- 6:46Speaker 2: which I will link to in the show notes of
- 6:48Speaker 2: this episode. But on your Instagram story, you were talking
- 6:51Speaker 2: about the quickies that you guys do for the show,
- 6:54Speaker 2: which is just one off solo episodes, and asking what
- 6:57Speaker 2: topics does your audience want to hear from you now? Personally,
- 7:02Speaker 2: I would love to hear from you a little bit
- 7:04Speaker 2: about just the concept of asking for money, right, because
- 7:08Speaker 2: money is so intimidating, it is scary. It is something
- 7:12Speaker 2: that can be really awkward to talk about, but it's
- 7:15Speaker 2: also really important. So for you, just maybe a little
- 7:19Speaker 2: bit of wisdom here, What would your advice be to
- 7:22Speaker 2: someone who is scared to pitch out their idea but
- 7:26Speaker 2: definitely recognizes that they're going to need investment.
- 7:30Speaker 1: Yeah, it's a good question, and it's a good topic.
- 7:32Speaker 1: I wrote it down so I remember to talk about it.
- 7:35Speaker 1: But you know, the thing about raising money is there's
- 7:37Speaker 1: so many different ways to do it and first and foremost,
- 7:40Speaker 1: I would advise anybody who's wanting to raise money to
- 7:43Speaker 1: like talk to other people who've raised money first, you know,
- 7:47Speaker 1: and find out all the different ways. So, like to
- 7:49Speaker 1: your question, you know, I didn't know how to do
- 7:51Speaker 1: that either. When we first started drive bar my brother
- 7:54Speaker 1: Michael Landau, who's more of the business or was more
- 7:56Speaker 1: of the business side of things, you know, he had
- 7:58Speaker 1: a little bit of experience, but not And I will
- 8:01Speaker 1: tell you the big secret is ask a lot of people.
- 8:04Speaker 1: You know. It's like, ask people who raise money, ask
- 8:06Speaker 1: people who are in the finance world. Just ask a
- 8:09Speaker 1: lot of questions to anybody you can get your hands on, because,
- 8:11Speaker 1: by the way, people love to have the answers. People
- 8:14Speaker 1: love to tell you what they know. That's just the
- 8:16Speaker 1: way humanity is, you know. And for us, you know,
- 8:18Speaker 1: I remember in the early days when I wasn't thinking
- 8:21Speaker 1: about any of that stuff, and we were like, you know,
- 8:23Speaker 1: realizing very quickly that we had to go from one
- 8:26Speaker 1: location to two locations because we simply couldn't house all
- 8:29Speaker 1: the demand we had, which was an awesome problem to have.
- 8:31Speaker 1: And it was like, oh, but shit, we don't have
- 8:33Speaker 1: any more money to do that, so now what And
- 8:35Speaker 1: my brother, I imagine he talked to people about it too,
- 8:38Speaker 1: but he was I remember him telling me that we
- 8:40Speaker 1: were going to go to friends and family and we
- 8:42Speaker 1: were going to ask, like people who were close to us,
- 8:45Speaker 1: you know, to give us money, not give us, but
- 8:47Speaker 1: you know, invest in us, you know. And to me
- 8:49Speaker 1: that that seemed very logical, you know, and it was logical,
- 8:52Speaker 1: and it is it is. It is a good first
- 8:55Speaker 1: way to raise like your initial tranche of money, you know,
- 8:58Speaker 1: find those people who are just like hardcore believers in
- 9:01Speaker 1: what you're doing, and prove to them that you have
- 9:05Speaker 1: a different business, show them the path. You know that
- 9:08Speaker 1: the great thing about raising money is you're selling a fantasy,
- 9:12Speaker 1: not reality, which is like, you know, hopefully the fantasy
- 9:16Speaker 1: comes true, but you are you're selling. You know, we
- 9:19Speaker 1: knew that we had had initial success, and of course
- 9:21Speaker 1: there has to be some proof of concept and something
- 9:23Speaker 1: that's you know, separating you from the pack and all
- 9:26Speaker 1: of that. But like if you can say which we
- 9:28Speaker 1: were able to show in potential investors, here's what we're
- 9:31Speaker 1: doing right now. Here are the numbers. Here's the success
- 9:34Speaker 1: of drive our number one we humbly believe and if
- 9:37Speaker 1: you look at the numbers you probably will too that
- 9:39Speaker 1: we can you know, build stores two, three, four, five, six,
- 9:42Speaker 1: And you know, we had we had proved that concept,
- 9:44Speaker 1: so we did have something to show. But sometimes when
- 9:47Speaker 1: you're in the early early phases, which you know, of
- 9:49Speaker 1: course we were too. You know, I started like blogging,
- 9:52Speaker 1: which I'm not really a blogger. I don't really have
- 9:54Speaker 1: a I don't have a blog, but in the early days,
- 9:56Speaker 1: I was blogging about dry Bar and I'm really just
- 9:59Speaker 1: kind of the progress of opening that first sort. And
- 10:03Speaker 1: you know, we had people reach out to us even
- 10:05Speaker 1: before we'd opened and said, I love this idea. I
- 10:08Speaker 1: want to invest, you know, which I you know, which
- 10:10Speaker 1: I think is not completely the norm. But if you
- 10:13Speaker 1: do have something that you're doing different and better than
- 10:15Speaker 1: anybody else, and you're being pretty public about it, which
- 10:18Speaker 1: I was on a very small scale because I didn't
- 10:20Speaker 1: have much of following. Nobody knew who I was or
- 10:22Speaker 1: anything like that, but we did get some interest that way,
- 10:25Speaker 1: so that that's like, I think, the first and best
- 10:28Speaker 1: way to invest a little bit of money. And and also,
- 10:32Speaker 1: you know, I remember my brother explaining this to me,
- 10:34Speaker 1: Like friends and family, for the most part, are not
- 10:37Speaker 1: nearly as sophisticated investors as private equity and venture capital.
- 10:41Speaker 1: Like those guys are scrutinizing the shit out of your business.
- 10:44Speaker 1: They're looking at things in a much more intense way
- 10:46Speaker 1: where you're, you know, And I'm in that unsophistic category too.
- 10:49Speaker 1: I mean, I have lots of friends and family that
- 10:51Speaker 1: I've I've made investments that my financial advisors were like,
- 10:56Speaker 1: I don't know if this is the best investment, but
- 10:58Speaker 1: you know, for me, it was like a personal thing.
- 10:59Speaker 1: And I've I've invested in a handful of, like my
- 11:01Speaker 1: friends companies, not a lot of money, but a little
- 11:04Speaker 1: bit of money mostly to show support, and you know,
- 11:07Speaker 1: secondarily because I believed in what they were doing. You know,
- 11:10Speaker 1: It's not like, you know, I was expecting to get
- 11:12Speaker 1: really rich from that investment. I'd be nice to make
- 11:14Speaker 1: some money off of it, but it was more as
- 11:16Speaker 1: like a show of support. You can use my name,
- 11:18Speaker 1: I'll help support you, blah blah blah. So you know,
- 11:21Speaker 1: you'd be surprised about the people in your network who
- 11:23Speaker 1: can help in those initial phases of raising money, you know.
- 11:27Speaker 1: And then of course, and I don't want to make
- 11:29Speaker 1: the whole podcast about this, but of course you can.
- 11:31Speaker 1: Once you get you prove out a little bit more,
- 11:34Speaker 1: you can start doing a full process where you get
- 11:36Speaker 1: an investment banker that you really love and trust, and
- 11:38Speaker 1: it's important who you hire for that too, and then
- 11:40Speaker 1: they start helping you narrow down who to invest in
- 11:44Speaker 1: and what private equity firms or what venture capitalists are
- 11:46Speaker 1: interested in, you know, beauty or wellness or fitness or
- 11:50Speaker 1: whatever your category is. I know, it's like a very
- 11:53Speaker 1: overwhelming and daunting thing to think about, but when you
- 11:56Speaker 1: actually like get into it, it's really not you know,
- 11:59Speaker 1: it's like it's just question of finding the right people
- 12:01Speaker 1: to help you. And I'm such a firm believer that
- 12:04Speaker 1: the people that you need are very very much in
- 12:06Speaker 1: your network, even if even though you're not in your network,
- 12:08Speaker 1: they know somebody like six degrees in your network, you know.
- 12:11Speaker 1: So yeah, ask a lot of questions, talk to a
- 12:14Speaker 1: lot of people, and you'll, you know, you'll carve out
- 12:16Speaker 1: the path.
- 12:18Speaker 2: Making the ask is obviously the hardest part. And then
- 12:20Speaker 2: I think the other thing that I took away from
- 12:22Speaker 2: that from you is really being clear on what you're
- 12:25Speaker 2: ask is, like what you're going into the mix with
- 12:29Speaker 2: knowing what it is that you want to build and
- 12:31Speaker 2: really hammering that down before you're like, hey, I have
- 12:35Speaker 2: this idea, because as you said, being able to differentiate
- 12:38Speaker 2: what your.
- 12:39Speaker 3: Idea is versus what may already exist.
- 12:42Speaker 1: And also like you know, spend a little money on
- 12:45Speaker 1: putting like a really impressive sexy deck together. You know.
- 12:48Speaker 1: For me, it's like, if somebody wants me to invest
- 12:50Speaker 1: in something, my first thing is send me the deck,
- 12:52Speaker 1: you know, and it's like it has to be impressive
- 12:55Speaker 1: otherwise it's just it's the first impression on the business.
- 12:57Speaker 1: I mean, of course I can you can sell me
- 12:59Speaker 1: on an idea in a verbal way, but like, then
- 13:01Speaker 1: I want to see I want to I want to
- 13:03Speaker 1: understand what the brand looks and feels like, like that
- 13:05Speaker 1: is so important, you know. If the brand isn't done well,
- 13:08Speaker 1: it's like then I lose interest really quickly, you know.
- 13:11Speaker 1: And then it's like, what is the product? What is
- 13:13Speaker 1: the price point? Why is it different than the competitors?
- 13:15Speaker 1: Show me that all of that information in a deck,
- 13:17Speaker 1: you know, and again that might feel overwhelming, but you
- 13:19Speaker 1: can put all that stuff together and then get a
- 13:22Speaker 1: creative to help you, you know, make it. It doesn't
- 13:24Speaker 1: and it doesn't have to be like a twenty page
- 13:26Speaker 1: fancy deck. It can be five pages just to show
- 13:29Speaker 1: a handful of metrics that like are like oh yeah,
- 13:32Speaker 1: I get this, got it, you know, and then it's
- 13:35Speaker 1: an easier investment.
- 13:37Speaker 2: It's so interesting to hear all of this advice from you,
- 13:40Speaker 2: just as it has been for me to listen to
- 13:43Speaker 2: you on other podcasts before, because here you are a
- 13:47Speaker 2: wealth of knowledge with so much experience. But when you
- 13:50Speaker 2: went into starting your first business, you had been a
- 13:54Speaker 2: stylist for fifteen years. So let's bring it back and
- 13:59Speaker 2: talk a little bit about about that period in your life.
- 14:01Speaker 2: Did you think that that was an avenue that you
- 14:04Speaker 2: were going to be pursuing forever before you got into
- 14:06Speaker 2: the business side of things with drybar.
- 14:09Speaker 1: Yeah, I mean yes, and no. I mean I historically
- 14:13Speaker 1: my whole life, since like I graduated high school, have
- 14:16Speaker 1: jumped around from thing to thing, and and you know,
- 14:19Speaker 1: while I think that was frowned upon a bit when
- 14:21Speaker 1: I was a kid. When I was younger, it was like,
- 14:23Speaker 1: you know, what's Ali going to do? Is like I
- 14:25Speaker 1: was like this butterfly, like always fluttering around the thing
- 14:28Speaker 1: after think, you know, but I think that served me
- 14:30Speaker 1: really well. And I you know, and I loved doing hair.
- 14:33Speaker 1: I really fell in love with it. Hair was like
- 14:35Speaker 1: always a thing for me because my hair is so
- 14:36Speaker 1: naturally curly, and I just I had this like real
- 14:38Speaker 1: love for hair and I still do. I still can
- 14:40Speaker 1: get like very lost in doing my own hair and
- 14:42Speaker 1: like lose track of time and all of that. I
- 14:44Speaker 1: love it. But I did end up in other careers,
- 14:47Speaker 1: and I did end up doing other things, and I,
- 14:48Speaker 1: you know, I swerved a lot in my twenties and
- 14:51Speaker 1: and really my thirties, and you know, I became a
- 14:54Speaker 1: stay at home mom and I loved being able to
- 14:56Speaker 1: be with my kids. I mean I was like thought
- 14:58Speaker 1: I had like hit the jack that I was able
- 15:00Speaker 1: to stay home and not you know, quote unquote work
- 15:03Speaker 1: until I realized how much work kids were. But no,
- 15:06Speaker 1: you know, there was never like I never had this
- 15:09Speaker 1: like plan. I never imagined dry Bar as I was,
- 15:13Speaker 1: you know, spending so many years in you know what
- 15:15Speaker 1: was hair and I worked in PR and I did
- 15:17Speaker 1: all this. I did so many things which all very
- 15:20Speaker 1: uniquely I think prepared me for you know, dry Bar
- 15:23Speaker 1: and understanding professionalism, which I think I got when I
- 15:26Speaker 1: worked in PR and I was sitting in a cubicle
- 15:28Speaker 1: behind a computer and had to write professional emails like
- 15:30Speaker 1: I had never done that. But thank god I had
- 15:32Speaker 1: that job and I learned how to do that stuff.
- 15:35Speaker 1: And you know all, I feel like all of the
- 15:37Speaker 1: jobs did really prepare me for for Drybar. And you know,
- 15:40Speaker 1: Drybar was such a fluke. I mean it was like
- 15:43Speaker 1: I knew how to do hair for so long and
- 15:46Speaker 1: I moved to LA I didn't know anybody, and I
- 15:48Speaker 1: immersed myself in like the mommy community because like I said,
- 15:50Speaker 1: I became a stay at home mom, and I was
- 15:52Speaker 1: home with my two kids and I thought, I was like,
- 15:54Speaker 1: you know, that was all I was going to do.
- 15:56Speaker 1: And I think at that point I thought maybe I'd
- 15:57Speaker 1: be like a pta mom. And then I was like,
- 15:59Speaker 1: oh no, I don't want to do that at all.
- 16:01Speaker 1: That just wasn't for me. And you know, and I
- 16:03Speaker 1: got really like itchy to get back out there and
- 16:05Speaker 1: do something for myself. So I started the mobile business
- 16:07Speaker 1: and that was like really no frills, super simple. My
- 16:11Speaker 1: ex husband, Cam, who is the creative genius behind Drybar
- 16:14Speaker 1: and Squeeze and Becketting Quil and all the stuff that
- 16:16Speaker 1: we do, he made me a one page website that
- 16:19Speaker 1: was called straight at Home and it was literally one
- 16:21Speaker 1: page and it was like a little bit about me.
- 16:24Speaker 1: I'll come to your house. I don't even think I
- 16:25Speaker 1: put a picture of myself on it, but it was like,
- 16:27Speaker 1: I'll come to your house for forty bucks and blow
- 16:29Speaker 1: dray your hair while your baby is sleeping. That was
- 16:31Speaker 1: the concept, and you know, and that really took off
- 16:35Speaker 1: because women, you know, historically were used to like if somebody,
- 16:38Speaker 1: especially in LA, if somebody came to your house for
- 16:40Speaker 1: a blowout, it would cost you at least one hundred dollars,
- 16:42Speaker 1: you know. So I was like, Oh, it's not really
- 16:44Speaker 1: about the money. It's like, I want to get away
- 16:46Speaker 1: from my kids for a couple hours every day. So
- 16:48Speaker 1: I'm going to do this because I can do it
- 16:49Speaker 1: with my eyes shut. And so during that time, I
- 16:52Speaker 1: realized like I could not meet all the demand I
- 16:55Speaker 1: was getting. I mean, I'm pretty good at hair. So
- 16:56Speaker 1: I was like, you know, clients liked me and I
- 16:58Speaker 1: was giving great blowouts, and it was like, shit, I'm
- 17:01Speaker 1: I'm too busy. Now what. And so that said, I
- 17:03Speaker 1: went to my brother and said, hey, I think I
- 17:05Speaker 1: should turn my mobile business off straight at home into
- 17:08Speaker 1: a brick and mortar. Instead of me going to them,
- 17:10Speaker 1: they come to me. And that was it. That was
- 17:12Speaker 1: the whole thing of why drive Bar started. And you know,
- 17:15Speaker 1: we thought it would be We didn't know. I mean
- 17:18Speaker 1: we thought, I mean, I'd be lying if I said
- 17:20Speaker 1: it wasn't like somewhere in the back of our minds
- 17:22Speaker 1: that maybe this is a bigger opportunity. But I mean
- 17:26Speaker 1: we were just worried because that I wanted it to
- 17:28Speaker 1: be thirty five dollars and it was like, shit, we
- 17:31Speaker 1: got to do a lot of blowouts if we're going
- 17:32Speaker 1: to do them for thirty five dollars to make this
- 17:34Speaker 1: business work. And in my mind it was like, I
- 17:36Speaker 1: mean me and Michael both were like, if we could
- 17:38Speaker 1: do thirty five to forty blowouts, we'd have like a
- 17:40Speaker 1: nice little business. I'd pick up my kids from school
- 17:43Speaker 1: and like, I really thought it was just going to
- 17:44Speaker 1: be me and my one little shop and I'd hang
- 17:46Speaker 1: out during the day at you know, at drybar, and
- 17:49Speaker 1: then I'd get my kids. And then it was like,
- 17:51Speaker 1: holy shit, you know, we got thrown into the DBAD
- 17:54Speaker 1: in the best way possible where it was like we
- 17:55Speaker 1: were so booked, we were so busy. We were like, wow,
- 17:59Speaker 1: we are really onto something, and we knew that in
- 18:01Speaker 1: the first couple of days. And then it was like
- 18:03Speaker 1: everything just went crazy from there of like building this
- 18:07Speaker 1: into this massive business that you know, none of us
- 18:09Speaker 1: were really prepared for.
- 18:12Speaker 2: It's insane, just the idea of like we knew within
- 18:15Speaker 2: a couple of days that this was just going to
- 18:18Speaker 2: go gangbusters.
- 18:19Speaker 1: Yeah, you know, I've talked about this a lot, but
- 18:22Speaker 1: it's still like it. I mean, it was eleven years
- 18:24Speaker 1: ago and I can remember like it was yesterday. I
- 18:26Speaker 1: mean we were we started Daily Candy. Do you remember
- 18:29Speaker 1: Daily Candy had brought something on us and if you
- 18:32Speaker 1: got into Daily Candy, it was like you had made it.
- 18:34Speaker 1: And we got into Daily Candy because of connection my
- 18:36Speaker 1: brother had because he had worked. My brother used to
- 18:39Speaker 1: in the early days of Yahoo, used to run the
- 18:41Speaker 1: Yahoo marketing like shopping page, and he knew I think
- 18:44Speaker 1: her name was Danny Levy. She's the founder of I
- 18:47Speaker 1: can have that wrong of Daily Candy. And he put
- 18:50Speaker 1: Daily Candy on the front page of Yahoo and created
- 18:52Speaker 1: a relationship. You know, It's like the relationships are fucking everything.
- 18:56Speaker 1: And that got us into Daily Candy and not Daily Caning.
- 19:00Speaker 1: Handy thing ran and everybody started booking online, and I
- 19:03Speaker 1: will never forget it. I was sitting at Coraltree Cafe,
- 19:06Speaker 1: if you know Brownwood, that's right next to where we
- 19:08Speaker 1: opened our first Strive bar, and all of a sudden,
- 19:10Speaker 1: all these appointments started booking in and we hadn't even
- 19:12Speaker 1: opened the doors, and we were like, oh my god,
- 19:16Speaker 1: and I think it was really right then and there
- 19:18Speaker 1: we knew something crazy was going to happen. And then
- 19:21Speaker 1: we opened and we were just so booked and we
- 19:23Speaker 1: had had at that point on all our collateral and
- 19:25Speaker 1: on our window like Poppins Welcome, And we shouldn't know
- 19:29Speaker 1: if people were going to book online or if people
- 19:31Speaker 1: were going to just walk in. But it turns out
- 19:33Speaker 1: most people wanted to book online, and we were turning
- 19:36Speaker 1: people away like we were like this hot club. We
- 19:39Speaker 1: were like we just I used to pull out like
- 19:41Speaker 1: a stool and just plug into the wall, which was
- 19:44Speaker 1: like terrible, but you know, because we only had eight
- 19:47Speaker 1: chairs and we had so much demand and it was
- 19:49Speaker 1: just this like who knew, you know, So yeah, it's
- 19:53Speaker 1: pretty crazy.
- 19:54Speaker 2: It's pretty crazy at first, And I think this is
- 19:57Speaker 2: also something that some founders may start with. You inevitably
- 20:02Speaker 2: had to make sure to hire individuals and train individuals
- 20:06Speaker 2: to create a quality of work that you were really
- 20:10Speaker 2: happy with.
- 20:11Speaker 3: So you had to let go a little bit because.
- 20:13Speaker 2: You couldn't pull up a stool and do ten heads
- 20:16Speaker 2: of hair at once. So for you talk me through
- 20:20Speaker 2: that initial process of having to get good at delegating
- 20:24Speaker 2: and letting go a little bit, well, I.
- 20:27Speaker 1: Did not get good at that for a very very
- 20:29Speaker 1: long time. It would really be like five or six
- 20:31Speaker 1: years until I got good at that. I mean, I
- 20:33Speaker 1: was doing blowouts in that first chair in Brentwood for
- 20:36Speaker 1: months because you know, we were open seven days a week,
- 20:39Speaker 1: and I didn't I also didn't take a day off
- 20:41Speaker 1: for six months, seven days a week. I was there
- 20:44Speaker 1: for at least six months. I would do blowouts at
- 20:46Speaker 1: the first stations because you know the way Brentwood is
- 20:48Speaker 1: set up, It's like that first station is right at
- 20:50Speaker 1: the front door, and women would walk in so I
- 20:53Speaker 1: could make sure I had eyes on like the receptionists
- 20:55Speaker 1: and make sure like the greeting and everything was going well,
- 20:58Speaker 1: and I could be doing blowouts, so I know, because
- 21:00Speaker 1: we didn't have enough stylist, and you know, we really
- 21:02Speaker 1: I mean, I would love to say we were training
- 21:04Speaker 1: people from the get go, but we weren't. You know,
- 21:06Speaker 1: I was doing the way I hired people in those
- 21:08Speaker 1: early days. I had them come to my house and
- 21:10Speaker 1: blow out my hair as like, and talk to them
- 21:13Speaker 1: for a little while, and it's like they seemed like
- 21:15Speaker 1: a nice person and they did a good blowout, Like
- 21:16Speaker 1: that was it. You know. We didn't actually start flushing
- 21:19Speaker 1: out our training program until we were opening in New
- 21:21Speaker 1: York City, and there was so much pressure from the
- 21:23Speaker 1: editors and you know, to be really great. And that's
- 21:26Speaker 1: when we started to really start to develop the training program.
- 21:29Speaker 1: Now it's really big and robust, but at that time,
- 21:31Speaker 1: it wasn't. You know. It was just kind of like
- 21:34Speaker 1: let's just go, you know, which I think is like
- 21:36Speaker 1: an important thing to point out, you know, especially for
- 21:38Speaker 1: somebody starting a business. And it's like I talk about
- 21:41Speaker 1: all the time, like you don't you don't have to
- 21:43Speaker 1: have everything figured out, you know. My brother always said like,
- 21:46Speaker 1: don't let perfect get in the way of progress. And
- 21:48Speaker 1: I always loved that because we did not have our
- 21:51Speaker 1: shit together. I remember like being like so stressed out
- 21:55Speaker 1: because I would see stylists doing things that I was like,
- 21:57Speaker 1: oh my god, why are they doing it like that?
- 21:59Speaker 1: And you know, I had like a lot of years
- 22:01Speaker 1: experience of doing hair, and I knew I could spot
- 22:04Speaker 1: it form like a mile away when somebody was doing
- 22:06Speaker 1: something wrong or you know, not the way I wanted
- 22:09Speaker 1: it done. I knew went las blah blah. And and
- 22:11Speaker 1: it was like a lot of I mean, it even
- 22:13Speaker 1: gives me anxiety thinking about it now, because it was
- 22:16Speaker 1: like very stress inducing for me because I didn't have
- 22:19Speaker 1: you know, I didn't have like a tight grip on
- 22:21Speaker 1: that stuff in the early days because it was just
- 22:23Speaker 1: so intense and you know it was going to be
- 22:25Speaker 1: that crazy, and you know, we slowly but surely started
- 22:27Speaker 1: to you know, bring in more stilas and help training,
- 22:30Speaker 1: and but man, that was like an intense time and
- 22:34Speaker 1: and you know, and I think the quality of blowouts
- 22:36Speaker 1: in those early days wasn't as good and that used
- 22:39Speaker 1: to be a thing. When we first opened new shops.
- 22:41Speaker 1: It took us like a couple of weeks to get
- 22:43Speaker 1: the stylis like up to speed, moving faster and all
- 22:46Speaker 1: of that stuff, and we just like, you know, we
- 22:48Speaker 1: had to just like kind of deal with it in
- 22:51Speaker 1: the early days because like it was this rub between
- 22:53Speaker 1: wanting to get open quickly and having stylists ready, and
- 22:57Speaker 1: a lot of them weren't, and they were nervous, and
- 22:59Speaker 1: no stylists had done blowouts in this like intensity, you know,
- 23:02Speaker 1: of like one after the other after the others. It
- 23:05Speaker 1: was a very different concept than working in a traditional
- 23:07Speaker 1: hair salam where you take a client, you have a break,
- 23:10Speaker 1: they're processing or you know, it's just like a different ballgame.
- 23:13Speaker 1: So we've you know, I feel like we've really trained
- 23:16Speaker 1: an industry. I mean, pre pandemic, we had four thousand employees,
- 23:19Speaker 1: and I would say beyond that, we probably have trained
- 23:23Speaker 1: ten thousand people, you know. So it went yeah, crazy.
- 23:29Speaker 3: It went crazy. It was so funny.
- 23:30Speaker 2: The day I got the confirm that you and I
- 23:33Speaker 2: were going to be sitting down, I actually went to
- 23:36Speaker 2: drive OAR for the first time since before the pandemic,
- 23:39Speaker 2: so before early twenty twenty. And it is special and
- 23:44Speaker 2: a testament I would say, to the rigorous process now
- 23:48Speaker 2: that you have put all of these people through, and
- 23:51Speaker 2: of course like having very clear and precise brand messaging.
- 23:54Speaker 2: Because you walk in and it's been two years and
- 23:57Speaker 2: it feels the exact same as when you walk in,
- 24:00Speaker 2: you know, over two years ago.
- 24:02Speaker 3: And I think that's really special and really awesome.
- 24:04Speaker 1: Thank you. Yeah, I mean that's that. Where where are
- 24:06Speaker 1: you look at it? What city did Which shop did
- 24:08Speaker 1: you go to?
- 24:10Speaker 3: I went to the dry Bar at Brookfield Place in
- 24:14Speaker 3: New York.
- 24:15Speaker 1: Oh nice, I love that shop. I love that area.
- 24:18Speaker 1: It's nice that that's open again. I mean, that is
- 24:21Speaker 1: like the best thing I can hear, you know, And
- 24:23Speaker 1: it's certainly the biggest challenge for us is like the
- 24:27Speaker 1: consistency from location to location and having making sure that
- 24:30Speaker 1: you know, you walk into dry Bard any city and
- 24:32Speaker 1: you have that great experience. So that's like the best
- 24:35Speaker 1: thing I can hear. And it's it's a it's a
- 24:38Speaker 1: process to get to that point for sure.
- 24:41Speaker 3: For sure.
- 24:41Speaker 2: So for you at first, as this is going gangbusters,
- 24:45Speaker 2: all the people are coming, you're training more and more people,
- 24:47Speaker 2: you're starting to open up multiple shops, how do you
- 24:51Speaker 2: kind of come back to you and stave off what
- 24:54Speaker 2: I would imagine to be some of the guilt because
- 24:56Speaker 2: you went from being a stay at home mom with
- 24:59Speaker 2: your kids to all of a sudden, almost like wildfire,
- 25:03Speaker 2: being thrown into this completely different thing.
- 25:06Speaker 1: Yes, I mean it was so you know, I'm in
- 25:09Speaker 1: the process right now writing like a memoir, you know,
- 25:12Speaker 1: which just feels like weird to do at my aid. Yeah,
- 25:16Speaker 1: and it's just like it's basically my life story. And
- 25:18Speaker 1: it's funny to go back and think about all that
- 25:21Speaker 1: and how man it was so challenging and it was
- 25:25Speaker 1: so hard to you know, to manage it all. And
- 25:29Speaker 1: I mean, I don't know that I did it very well.
- 25:31Speaker 1: I ended up getting divorced, but you know, I mean,
- 25:34Speaker 1: it was just like you know, it was so intoxicating.
- 25:37Speaker 1: You know, it was so cool coming up with this
- 25:39Speaker 1: concept and the way people loved it and the way
- 25:43Speaker 1: we were changing lives and the fact that we were
- 25:45Speaker 1: giving you know, so many stylists this great opportunity and
- 25:48Speaker 1: we're growing teams and it was just so cool and
- 25:51Speaker 1: I felt so proud of what we were doing. But
- 25:54Speaker 1: it did throw my like personal life into a tail spin.
- 25:56Speaker 1: You know. It was like my kids were three and
- 25:58Speaker 1: five when we started drive. You know, they're they're fourteen
- 26:01Speaker 1: and sixteen now, and you know, thank god my mom
- 26:04Speaker 1: was around and she really helped me with my kids
- 26:06Speaker 1: because I had to leave them so often, and it
- 26:09Speaker 1: was this like push and pull and but you know, Mike,
- 26:12Speaker 1: and now it's funny seeing in my kids. My kids
- 26:14Speaker 1: have such an entrepreneurial spirit about them. And you know,
- 26:18Speaker 1: I think that some of that is just in their DNA,
- 26:20Speaker 1: but I think some of it is like watching me.
- 26:21Speaker 1: I mean, I will tell you, anytime I say to
- 26:24Speaker 1: my kids, I'm proud of you for whatever thing, they
- 26:26Speaker 1: always say back to me, I'm proud of you. Like
- 26:29Speaker 1: they know what we've built. They because we live in
- 26:32Speaker 1: LA It's like they have felt the impact from their friends,
- 26:36Speaker 1: like their girlfriends know, their their friends moms know, and
- 26:39Speaker 1: it's like they feel like such a sense of pride
- 26:43Speaker 1: of like the fact that their you know, their mom
- 26:45Speaker 1: and dad built Drybar and you know, because it's become
- 26:48Speaker 1: this thing and this thing that women love and so
- 26:51Speaker 1: you know, while there were a lot of sacrifices made
- 26:55Speaker 1: and it was like just almost like the best way
- 26:57Speaker 1: I can describe it as like whiplash of like trying
- 26:59Speaker 1: to be a good mom and trying to be a
- 27:01Speaker 1: good wife and trying to run this business. You know,
- 27:03Speaker 1: it was like some days were good and some days
- 27:06Speaker 1: really sucked, you know, and there were some things that
- 27:07Speaker 1: I had to miss that I wish I hadn't missed.
- 27:09Speaker 1: And in later years, and I've talked about this a
- 27:12Speaker 1: little bit publicly, you know, my older son in the
- 27:15Speaker 1: last few years kind of kind of around the divorce,
- 27:17Speaker 1: but beyond that, went through a really rough period and
- 27:21Speaker 1: you know, and it turns out, like, you know, there
- 27:22Speaker 1: was a lot of things that I missed when they
- 27:24Speaker 1: were growing up that I mean, they're still growing up,
- 27:26Speaker 1: but they're they're a little older now, and it's like,
- 27:30Speaker 1: I don't know if I would do it differently or not,
- 27:33Speaker 1: but you know that finding that balance and being in
- 27:36Speaker 1: trying to do it all is like virtually impossible, but
- 27:39Speaker 1: you know, you do the best you can. And I
- 27:42Speaker 1: so firmly believe everything happens for a reason. And you know,
- 27:44Speaker 1: I think that my kids will be better in the
- 27:46Speaker 1: long run for having seen us build this business from
- 27:49Speaker 1: scratch and know that like the success and you know,
- 27:52Speaker 1: the wealth that we've built is from working really really
- 27:55Speaker 1: hard for it, you know, And I think that, at
- 27:57Speaker 1: the end of the day, is the best kind of
- 27:59Speaker 1: message we can give our kids.
- 28:09Speaker 2: Taking a break from today's episode to give some love
- 28:12Speaker 2: to my sponsor, Athletic Greens.
- 28:14Speaker 3: It's what I sip on every single morning.
- 28:17Speaker 2: In fact, it is what I am sipping on right
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- 29:07Speaker 2: it's got under one gram of sugar per serving. Athletic
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- 29:21Speaker 2: with your first purchase. Again, that is Athleticgreens dot com
- 29:25Speaker 2: slash Hurdle to get all the freebies and get in
- 29:29Speaker 2: on the Athletic Greens gang today. Hindsight is twenty twenty
- 29:41Speaker 2: like it's never going to be easy to hear that
- 29:43Speaker 2: you have either intentionally or unintentionally hurt someone you care about,
- 29:48Speaker 2: or weren't there for someone when you wished that you
- 29:51Speaker 2: could have been. And so now that you know this,
- 29:54Speaker 2: all you can do is take these learnings into moving forward.
- 29:58Speaker 2: I feel like a question I get a lot from
- 30:00Speaker 2: the audience is just asking about, like how do I
- 30:04Speaker 2: apply the lessons that I've learned in the hard moments
- 30:06Speaker 2: when new hard moments come, knowing that there are going
- 30:10Speaker 2: to be so many things that are unpredictable. So for you,
- 30:13Speaker 2: when you think about the tough shit that you've been through,
- 30:17Speaker 2: what would you say has been the through line? Would
- 30:21Speaker 2: you say it's, well, I got through this hard shit
- 30:23Speaker 2: so that I know I can do it again.
- 30:25Speaker 3: Is it resiliency?
- 30:26Speaker 2: Is there like something that you go back through time
- 30:28Speaker 2: and time again in terms of like a mantra or
- 30:30Speaker 2: something you say to yourself, like how do you pick
- 30:32Speaker 2: yourself up when you're going through tough thing after tough thing?
- 30:37Speaker 1: Well, you know, I think that like I was pretty
- 30:40Speaker 1: shut down kind of emotionally for a long time. And
- 30:44Speaker 1: you know, I think I was very avoidant of feelings
- 30:47Speaker 1: and in both like my marriage and in like tough
- 30:50Speaker 1: relationships at work, you know, where I just would like avoid, avoid, avoid,
- 30:55Speaker 1: And you know, and I think after going through my
- 30:57Speaker 1: divorce and when I went through with my son, it
- 30:59Speaker 1: was like it like softened to me. You know, my
- 31:01Speaker 1: brother jokingly like caused me, like, you know, this new
- 31:04Speaker 1: version of me, like Alli two point zero. But I
- 31:07Speaker 1: do think it's true. I think I softened a lot
- 31:09Speaker 1: in the last couple of years, and you know, I
- 31:12Speaker 1: think that like looking back, you know, I don't know,
- 31:16Speaker 1: I think I would have done some things different, but
- 31:18Speaker 1: I feel like, you know, it was just kind of
- 31:21Speaker 1: this like keep going, keep growing, keep trying, you know, mentality.
- 31:26Speaker 1: I guess that I would say it was like, you know,
- 31:28Speaker 1: you got to just kind of I think similar to
- 31:30Speaker 1: what I mentioned when when I was younger, and I
- 31:32Speaker 1: was like trying to follow the jobs and the things
- 31:35Speaker 1: that I like doing. You know, I have. I have
- 31:37Speaker 1: largely found that in my life. I've I've stayed pretty
- 31:39Speaker 1: connected to like the thing that was driving me or
- 31:42Speaker 1: moving me. And I've I think that's like, you know,
- 31:46Speaker 1: staying really in touch with what's going on for you.
- 31:48Speaker 1: I mean, you know, not to get into like the
- 31:50Speaker 1: TMI of my marriage falling apart, but you know it
- 31:53Speaker 1: was it was about following, you know, some feelings and
- 31:56Speaker 1: things that I was you know, I was like struggling
- 31:59Speaker 1: with and just getting really honest about those things. And
- 32:02Speaker 1: I guess, you know, I don't know to answer your question.
- 32:05Speaker 1: I think I'm better on the other side, you know,
- 32:07Speaker 1: And I've learned how to like manage my emotions a
- 32:11Speaker 1: little bit better and say the things that I need
- 32:14Speaker 1: and have the hard conversations, and you know, I find
- 32:17Speaker 1: myself like picking up the phone when there's a tough
- 32:19Speaker 1: situation going on in work or in life, whereas I
- 32:23Speaker 1: used to kind of avoid it or try to get
- 32:24Speaker 1: somebody else to do it, you know. So I don't know.
- 32:26Speaker 1: I think it's been a progression of learnings, you know,
- 32:30Speaker 1: But you never you never really stop. You never stop
- 32:32Speaker 1: that like growing and learning. And I think that's when
- 32:34Speaker 1: you're like kind of dead in the water, if you're
- 32:36Speaker 1: just like you know, and I think a lot of
- 32:38Speaker 1: people do that. I think I did that, you know.
- 32:39Speaker 1: I don't think I realized like how much I had
- 32:41Speaker 1: to like learn and grow and as hard as like
- 32:44Speaker 1: the last couple of years of my life were, I'm
- 32:46Speaker 1: so grateful for having to go through what I went
- 32:48Speaker 1: through because it really brought me to the other side.
- 32:51Speaker 1: And you know, I don't know if I answered your
- 32:53Speaker 1: question or not.
- 32:54Speaker 2: Just well, I mean, what you're riffing on right now
- 32:56Speaker 2: kind of reminds me of what you were saying earlier,
- 32:59Speaker 2: that you took those learnings from when you were a
- 33:01Speaker 2: stylist and you brought them into your time at drive bars.
- 33:04Speaker 2: Someone popped into my DMS earlier and they were asking me,
- 33:07Speaker 2: and it felt a little random, but they were like,
- 33:10Speaker 2: do you feel like you've had a linear or a
- 33:12Speaker 2: non linear career path? And I would almost argue that
- 33:16Speaker 2: you always have a linear career path, although it may
- 33:20Speaker 2: not be conventionally linear, like you have gone on to
- 33:24Speaker 2: do all of these things, but everything that you did
- 33:27Speaker 2: before you got to where you are now taught you
- 33:29Speaker 2: something that you've brought into this newest chapter so to speak.
- 33:33Speaker 1: Yeah, one hundred percent. And I think that that's like,
- 33:36Speaker 1: you know, it's like what I always I talk to
- 33:37Speaker 1: a lot of like high school and college students. I
- 33:40Speaker 1: really like doing that because I feel like, you know,
- 33:43Speaker 1: for me, when I came out of high school and
- 33:45Speaker 1: you know, I'm forty six, and it's like, there wasn't
- 33:47Speaker 1: a lot of like female role models. There weren't a
- 33:49Speaker 1: lot of women publicly leading companies, and now there are,
- 33:53Speaker 1: and it's like, you know, and I think it's important.
- 33:56Speaker 1: I mean to show all the variance between all of us.
- 33:59Speaker 1: You know. It's like I've been on panels with female
- 34:02Speaker 1: founders of companies who like went to Harvard and they
- 34:04Speaker 1: are really like smart and they understand like the financial
- 34:08Speaker 1: side of the business like much better than I did.
- 34:10Speaker 1: But you know, I didn't go to college and I
- 34:11Speaker 1: did it a different way, and then there's everything in between,
- 34:14Speaker 1: you know, and showing that to you know, people, like
- 34:18Speaker 1: there is not one path. There are so many different
- 34:21Speaker 1: paths and linear nonlinear, Like it's like it doesn't really
- 34:25Speaker 1: it's like doesn't even matter, you know, it's just kind
- 34:27Speaker 1: of keep following the thing that you're excited about. I mean,
- 34:31Speaker 1: I feel so passionately about that. I feel like, you know,
- 34:34Speaker 1: so many especially younger people get caught up in this
- 34:37Speaker 1: like what I should be doing when my parents want
- 34:39Speaker 1: me to be doing what I'm supposed to do after
- 34:42Speaker 1: high school versus like what I really want to do.
- 34:45Speaker 1: You know, my vote is do what you really want
- 34:47Speaker 1: to do and like see where it lands. You. I mean,
- 34:49Speaker 1: even now I'm dealing with that with my I'm starting
- 34:51Speaker 1: to deal with that with my kids, like my sixteen
- 34:53Speaker 1: year old. You know, it's like whatever you want to do,
- 34:56Speaker 1: you know, just do what you want to do. And
- 34:58Speaker 1: I feel like that's that's kind of how I was.
- 35:00Speaker 1: My parents were so supportive of that. I mean, I
- 35:02Speaker 1: moved to New York City when I was eighteen by myself,
- 35:05Speaker 1: just because I really wanted to live in New York.
- 35:06Speaker 1: And I really think like my older son will do that,
- 35:09Speaker 1: you know. I think he'll just he'll go and he'll
- 35:11Speaker 1: figure it out the way I did. And I'm sure
- 35:13Speaker 1: I will be a nervous wreck like my mom was,
- 35:15Speaker 1: but it'll be good for him. You know. It's like
- 35:18Speaker 1: it's all whatever path you take, you.
- 35:21Speaker 3: Know, it'll all work out. It'll all work out.
- 35:24Speaker 2: So for you, as you were building Drive Bar, did
- 35:28Speaker 2: you get to a point because obviously, as the story
- 35:30Speaker 2: goes like, it doesn't stop with Drybar, So did you
- 35:33Speaker 2: get to a point where you started to ask what's next?
- 35:36Speaker 2: And do you remember like when that was well.
- 35:40Speaker 1: Yes, yeah, I mean it was kind of a slow
- 35:42Speaker 1: progression and then it's sped up really quickly because when
- 35:46Speaker 1: we raised we've raised a lot of money in the
- 35:48Speaker 1: Drive Bar days. And I remember when our private equity
- 35:51Speaker 1: partner wanted us to bring in a professional CEO, and
- 35:53Speaker 1: I was very against that, and it actually turned out
- 35:56Speaker 1: to be such a great thing. And that was like
- 35:58Speaker 1: when it was first starting, when I was like even
- 36:00Speaker 1: though John Heffner, who was our CEO, and we were
- 36:03Speaker 1: very much it was like me and him and my brother,
- 36:05Speaker 1: we were very partnered up, and it was great, but
- 36:08Speaker 1: it was the early stages of me like not being
- 36:11Speaker 1: responsible and having my hand and everything the way I
- 36:14Speaker 1: went at and then that you know that that slowly
- 36:16Speaker 1: starting to happen more and more as we brought in
- 36:18Speaker 1: more people rightfully so who were like had more experience
- 36:21Speaker 1: with growing and scaling a business than I did. So
- 36:23Speaker 1: like that was great, but that was like I would say,
- 36:26Speaker 1: around like year four or five, and its just like
- 36:28Speaker 1: slowly progressed over the years. And I remember having a
- 36:32Speaker 1: lot of like tough conversations with John about like, you know,
- 36:34Speaker 1: when I used to go into the stores and I
- 36:36Speaker 1: would be, you know, I would like lose my mind
- 36:39Speaker 1: when I would walk in the store because like to me,
- 36:41Speaker 1: it's like it's not relaxing to walk into drybar because
- 36:43Speaker 1: I see all the things that aren't right to me,
- 36:45Speaker 1: which you probably wouldn't notice, but like the little things
- 36:48Speaker 1: that I know aren't aren't the way they're supposed to
- 36:50Speaker 1: be and not always, you know, and so I would
- 36:52Speaker 1: like usually throw a little bit of a fit about that,
- 36:55Speaker 1: and I learned how to get that in check. And
- 36:57Speaker 1: so it was like, you know, a little, little by little,
- 37:00Speaker 1: I started like having less and less involvement in every
- 37:03Speaker 1: single decision, and then that became more intense, and I
- 37:06Speaker 1: would saying, when it really like hit the fan was
- 37:08Speaker 1: when Cam, my ex husband, and I had we had
- 37:11Speaker 1: a drive bar had a corporate office in Irvine and
- 37:14Speaker 1: then we were we had lived in La our lives
- 37:17Speaker 1: and moved to Orange County for a few years. I
- 37:19Speaker 1: didn't love it there, so we wanted to move back
- 37:20Speaker 1: and we opened like a creative office here in LA,
- 37:24Speaker 1: and so it broke up the office a little bit,
- 37:26Speaker 1: and we had brought like the creative and marketing to LA,
- 37:30Speaker 1: and then everybody else was back in Orange County. And
- 37:33Speaker 1: you know, shortly after that time, Cam and I split up,
- 37:37Speaker 1: and you know, I couldn't go to that, I couldn't
- 37:39Speaker 1: work in that office anymore. And I was also like
- 37:42Speaker 1: not doing the day to day stuff that I had
- 37:44Speaker 1: been doing, and I was like, oh shit, you know,
- 37:47Speaker 1: where do I go? Now what do I do now?
- 37:49Speaker 1: Because my my role had changed quite a bit and
- 37:52Speaker 1: I had, you know, I was doing all the things
- 37:53Speaker 1: I had been doing. So you know, that was like
- 37:56Speaker 1: almost three years ago. I guess that that went down
- 37:59Speaker 1: and it was really really hard for me, and it
- 38:01Speaker 1: really would you know, prove to take like a good
- 38:04Speaker 1: year or so to like recalibrate and figure out like
- 38:07Speaker 1: what I'm doing. And that's kind of what we you know,
- 38:08Speaker 1: we had started talking about Squeeze and I you know,
- 38:10Speaker 1: we started talking about these other things, and I was
- 38:13Speaker 1: really like thrown and confused, and it was kind of like,
- 38:18Speaker 1: oh my god, I've built this big business, but I'm
- 38:20Speaker 1: not really running it anymore, and what am I doing
- 38:22Speaker 1: with my life? And so yeah, I remember that moment
- 38:25Speaker 1: quite intensive because it was also compacted with the fact
- 38:27Speaker 1: that like I was going through divorce and where I
- 38:29Speaker 1: had gone every day for the last year or so,
- 38:32Speaker 1: I couldn't go anymore, and I was like, who am
- 38:35Speaker 1: I now? What What am I doing now? And so
- 38:37Speaker 1: that that was a really intense time, and you know,
- 38:39Speaker 1: i'd say I'm on like the tail end of that
- 38:41Speaker 1: now with like, you know, all the other projects I'm
- 38:44Speaker 1: involved with. Writing this book, and you know, and a
- 38:46Speaker 1: handful of other things that I'm going on that I'm
- 38:48Speaker 1: starting to like kind of land back on, like this
- 38:51Speaker 1: is like what my life looks like. And then of
- 38:52Speaker 1: course the pandemic hid, and it was like, I'm not
- 38:54Speaker 1: going anywhere anyway, So, you know, a weird couple of years.
- 38:58Speaker 1: But I'm you know, I'm I'm really excited about all
- 39:01Speaker 1: the things I'm going on now with becketting Quill and
- 39:04Speaker 1: you know, the jewelry company and Squeeze and now the
- 39:06Speaker 1: launch of Okay Humans. It's it's a it's a really
- 39:10Speaker 1: cool time and it's all kind of worked out, you know,
- 39:12Speaker 1: It's just like it does always.
- 39:15Speaker 2: The first thing I want to double click on is
- 39:17Speaker 2: the question that I'm sure the listener might have first
- 39:21Speaker 2: and foremost. Did you go through these feelings of we
- 39:25Speaker 2: shouldn't have built this together? What did you feel in
- 39:28Speaker 2: that time when you couldn't go through your day to
- 39:32Speaker 2: day like you had been, not just because of the split,
- 39:36Speaker 2: so to speak, but because of the fact that like
- 39:38Speaker 2: you could no longer feel necessarily in that time period
- 39:41Speaker 2: anyway comfortable with your business partner.
- 39:44Speaker 1: Yeah, I mean, the first like year was really tough,
- 39:48Speaker 1: and you know, luckily the way our business structure is,
- 39:52Speaker 1: like what Cam did and what I did were so different,
- 39:56Speaker 1: except for the fact that like he had to use
- 39:58Speaker 1: like my picture and all sorts of things, and I
- 40:00Speaker 1: was like, oh my god, he's not good. He's not
- 40:02Speaker 1: gonna want to look at my pace. But you know, we,
- 40:07Speaker 1: I would say, it was like it was like nine months.
- 40:09Speaker 1: I mean, we we posted a picture together. It's a
- 40:12Speaker 1: long story, but he was taking the boys on a
- 40:14Speaker 1: vacation to Jamaica and I was actually dating somebody and
- 40:18Speaker 1: I was on a trip somewhere else and that situation
- 40:20Speaker 1: went bad, and I actually went to Jamaica and met
- 40:22Speaker 1: them there, which was like, I can't believe I pulled
- 40:25Speaker 1: that off, but I went and I met them there,
- 40:27Speaker 1: and it was about nine months after we had split,
- 40:29Speaker 1: and it was the first time we'd all been together again,
- 40:31Speaker 1: the four of us, and I remember it like, you know,
- 40:34Speaker 1: we were like on the mend, and we were you know,
- 40:37Speaker 1: we all stayed in the same place. We didn't like
- 40:39Speaker 1: sleep in the same bed, but we all stayed in
- 40:40Speaker 1: the same place. And you know, Cam and I were
- 40:42Speaker 1: up early talking and we posted a picture from that
- 40:45Speaker 1: about like how hard the last nine months have been.
- 40:47Speaker 1: But we're we're trying to be a really good example
- 40:49Speaker 1: to our kids that you know, sometimes things don't work
- 40:53Speaker 1: out and that's okay. And so you know, we while
- 40:56Speaker 1: the first like you know, almost a year was hard
- 40:58Speaker 1: to like work together, we were both pretty adult about
- 41:02Speaker 1: it and made it work. You know. It was like
- 41:04Speaker 1: there's a lot on the line here and we both
- 41:06Speaker 1: knew that, you know, from like our children first and foremost,
- 41:09Speaker 1: but you know, this this amazing business that we'd built together.
- 41:12Speaker 1: It was like we didn't want to you know, be
- 41:14Speaker 1: like foolish and you know, ruin what we had built
- 41:19Speaker 1: in the last ten years together. And so we we
- 41:21Speaker 1: were both pretty mature about keeping those things priority obviously
- 41:26Speaker 1: first and foremost was like being the best version of
- 41:28Speaker 1: ourselves for our boys. And then you know, secondly like
- 41:31Speaker 1: keeping this like our legacy together and that you know,
- 41:35Speaker 1: thank god, we were both like, you know, the right
- 41:37Speaker 1: mind to do that. Not at every moment, but you know,
- 41:40Speaker 1: it was like it was really we felt like we
- 41:43Speaker 1: had really kept it separate. You know, it was like
- 41:45Speaker 1: the kids and the business were like off limits. We
- 41:47Speaker 1: don't fuck with that. You know, these are like important
- 41:50Speaker 1: things and you know, all the other like bullshit we
- 41:53Speaker 1: did behind the scenes and the fighting and the whatever,
- 41:55Speaker 1: like you know that that happened, but you know, we
- 41:58Speaker 1: were pretty good about keeping our priority, which I think
- 42:00Speaker 1: for anybody going through divorce, it's like not putting the
- 42:03Speaker 1: kids in the middle is like and I see so
- 42:06Speaker 1: many people do it and it's so crazy to me.
- 42:08Speaker 1: But that's another podcast.
- 42:12Speaker 3: That's another podcast or another day.
- 42:14Speaker 2: Well, I mean in all of this, as you mentioned
- 42:16Speaker 2: the pandemic as well, right before the pandemic, I mean
- 42:20Speaker 2: within you know, a matter of months, maybe a full year,
- 42:24Speaker 2: when Squeeze launched. First of all, for the listeners who
- 42:27Speaker 2: may not have listened to BRIT's episode yet, tell me
- 42:30Speaker 2: what Squeeze is.
- 42:33Speaker 1: So, Squeeze is a massage concept where you go in
- 42:36Speaker 1: and you get an actual massage in a space. But
- 42:40Speaker 1: one of the beautiful things, probably the biggest differentiative Squeeze
- 42:43Speaker 1: is that it's all you know, the appointment, the booking,
- 42:46Speaker 1: all of that stuff, paying tipping is all done through
- 42:49Speaker 1: the app. So we spent over a year developing this
- 42:52Speaker 1: app where you can see and read about your therapist,
- 42:55Speaker 1: you can read reviews about your therapist, you book on
- 42:58Speaker 1: the app, you tip on the app, you pay on
- 43:00Speaker 1: the app, so it's you know, it was largely you know,
- 43:03Speaker 1: influenced by like you know, the Ubers and Postmates, where
- 43:06Speaker 1: it's like everything's happening on the app. So you know,
- 43:08Speaker 1: you feel like you can just kind of do it
- 43:10Speaker 1: all like in the privacy of your phone, and you know,
- 43:14Speaker 1: and you can pay in like a credit card or
- 43:16Speaker 1: cash and squeeze. You have to do it all through
- 43:18Speaker 1: the app. And the beauty of it is it's like
- 43:20Speaker 1: you walk in the first time you come inne side
- 43:22Speaker 1: a waiver on our iPad, and after that, you know,
- 43:25Speaker 1: it's like you walk in, you've put in the app
- 43:27Speaker 1: the parts of your body like massage, the parts is
- 43:29Speaker 1: that you don't you like, you know, you can control
- 43:31Speaker 1: the room temperature, you can control the music, the lighting, everything,
- 43:35Speaker 1: and we have all of that writing down, so it's
- 43:37Speaker 1: like the seamless, beautiful experience. And when you're done, you
- 43:40Speaker 1: literally walk out the door and you don't like have
- 43:43Speaker 1: to you know, you're in this like blissful state. You
- 43:44Speaker 1: don't want to have to wait in line and talk
- 43:46Speaker 1: to somebody and all that shit that is annoying when
- 43:48Speaker 1: you leave a massage frankly, you know. And that's and
- 43:51Speaker 1: that's something that like we basically took because we're such
- 43:54Speaker 1: massage goers. My parents were big, big on that, and
- 43:57Speaker 1: so Michael and I grew up in that world. And
- 43:59Speaker 1: it was like the collectively we all were like, what
- 44:01Speaker 1: are the things that drives us crazy about getting massaged?
- 44:03Speaker 1: It's like the booking was really hard. I mean, there's
- 44:06Speaker 1: there's a handful of other like chains out there, and
- 44:08Speaker 1: it's like, if you want to go to a different location,
- 44:10Speaker 1: you have to actually physically call all these locations, which
- 44:12Speaker 1: is like in this day and age, it's so silly
- 44:14Speaker 1: and annoying, you know, And so we took that away.
- 44:17Speaker 1: It's like you have I haven't been to squeeze, but
- 44:19Speaker 1: there's a little like button under the bed that alerts
- 44:21Speaker 1: the therapist outside that you're now ready. So eliminates that
- 44:24Speaker 1: like crazy like frenzy to get under the covers when
- 44:27Speaker 1: you're naked in a room. And there's just a lot
- 44:29Speaker 1: of things that we've thought of that you know, make
- 44:32Speaker 1: it a much better experience than anything frankly out there.
- 44:36Speaker 1: And you know, the first year it was it just
- 44:39Speaker 1: like killed it. I mean if you look at our
- 44:41Speaker 1: reviews on Yelp, they are literally all five stars. I mean,
- 44:44Speaker 1: that isn't hurd uh. You know, I've never been a
- 44:46Speaker 1: big Yelp fan because of the nature of that and
- 44:49Speaker 1: you can be anonymous, which strives me crazy. But man,
- 44:52Speaker 1: on Squeeze, you know, we've really knocked it out of
- 44:54Speaker 1: the park. And so much of that as Brittany, you know,
- 44:56Speaker 1: and she she took so much of her learnings from
- 44:59Speaker 1: Drybar and just her you know, great instincts and you know,
- 45:02Speaker 1: for so many, so many years of working in Drybar
- 45:04Speaker 1: and beyond that that she we knew she would be
- 45:06Speaker 1: amazing at this and she really has been so much
- 45:08Speaker 1: credit to her for, you know, helping us create this
- 45:11Speaker 1: amazing brand. So yeah, and like Drybar Speed, you know,
- 45:15Speaker 1: there there was a hole in the marketplace, like I mentioned,
- 45:17Speaker 1: there's like these discount chains or like the spas, and
- 45:20Speaker 1: then there was kind of nothing in the middle. So
- 45:22Speaker 1: we right grated it.
- 45:24Speaker 3: So we created it.
- 45:25Speaker 2: So I mean, between Squeeze and Dry Bar a lah Covid,
- 45:30Speaker 2: talk to me about the mental space that you got
- 45:32Speaker 2: in and how you managed this unforeseen hurdle of sorts.
- 45:39Speaker 1: Yeah, I mean it sucked. Those first couple of weeks
- 45:41Speaker 1: were so intense, and like having to shut Drybar down
- 45:45Speaker 1: was really like, oh, you know, I mean drivers open
- 45:49Speaker 1: seventies weeks but like never closes, and to be closed
- 45:51Speaker 1: out and like for the stylist, it was just it
- 45:54Speaker 1: was intense, and it got really we got really close
- 45:57Speaker 1: to like having to like close up the whole thing,
- 45:59Speaker 1: which would have and like the most devastating thing. But
- 46:03Speaker 1: you know, we tried to pivot with the like pivot
- 46:06Speaker 1: it's like the most overused word of twenty twenty, right,
- 46:09Speaker 1: but we really did try to like move into like
- 46:12Speaker 1: let's help people like get blowouts at home. And I
- 46:14Speaker 1: was doing all these videos and showing people how to
- 46:16Speaker 1: use product and you know, and then at some point
- 46:18Speaker 1: it was just kind of like we're just hanging on here,
- 46:21Speaker 1: you know, and the same thing as Squeeze, and so
- 46:23Speaker 1: many adjustments had to be made, and so many people
- 46:24Speaker 1: had to be let go and furloughed and all of that,
- 46:27Speaker 1: and you know, I think that the silver lining of
- 46:29Speaker 1: it is that you know, we all got a lot
- 46:31Speaker 1: more connected, I think, to our families, and you know,
- 46:34Speaker 1: I really relished like all the board games and connect
- 46:37Speaker 1: four and all the stuff that I was able to
- 46:38Speaker 1: do with my boys, and the fact that my boys
- 46:40Speaker 1: weren't able to go out and be with their friends,
- 46:42Speaker 1: and they were kind of, you know, stuck with us,
- 46:44Speaker 1: and that was fun. You know, I loved that time.
- 46:47Speaker 3: You're like, that was awesome. They were like, that was
- 46:50Speaker 3: kind of awesome. But we also missed our friends.
- 46:53Speaker 1: Yeah, I mean they definitely did, and they felt isolated
- 46:55Speaker 1: and lonely and Zoom School was, Oh my god, what
- 46:58Speaker 1: a shit show that was. But you know, we all
- 47:01Speaker 1: got through it. And you know, I think I'll tell
- 47:04Speaker 1: you on the flip side of it, I'm sure everybody
- 47:06Speaker 1: agrees with this. We're so like, so grateful now to
- 47:09Speaker 1: be able to be out again. And it's like, who
- 47:12Speaker 1: would have ever imagined in our lifetime, but that would
- 47:14Speaker 1: be a thing that we even think about. So gives
- 47:17Speaker 1: us all a little bit of perspective, I.
- 47:19Speaker 3: Think a little bit of perspective.
- 47:22Speaker 2: And then we haven't talked about Beckett and Quill yet.
- 47:25Speaker 3: What made you want to start a jewelry company?
- 47:28Speaker 1: Well, I've always had like an intense love of jewelry,
- 47:31Speaker 1: and you know, it's just like one of those things
- 47:32Speaker 1: that I think a lot of girls have where it's
- 47:34Speaker 1: like you just love jewelry and new pieces of jewelry.
- 47:37Speaker 1: And I think for me, in the last i'd say
- 47:39Speaker 1: like maybe five years or so, I've really gotten into jewelry.
- 47:42Speaker 1: I have so many piercings. And I came across Meredith
- 47:45Speaker 1: Will because a friend had sent me like her little
- 47:49Speaker 1: black signature heart, which is probably our best seller, and
- 47:52Speaker 1: it was just so cute and I had never seen
- 47:54Speaker 1: anything like that, and I posted about it, and then
- 47:57Speaker 1: she reached out to me and we started talking, and
- 47:59Speaker 1: she would always post jewelry on her and she had
- 48:01Speaker 1: this little business. She had this little Etsy shop, and
- 48:04Speaker 1: she was running a very tiny little business, but all
- 48:06Speaker 1: of her stuff was really cute and really affordable because
- 48:08Speaker 1: she had, you know, figured out how to do things
- 48:11Speaker 1: that like looked and felt expensive but didn't cost a lot,
- 48:14Speaker 1: and you know, very dainty beautiful jewelry that was like
- 48:17Speaker 1: you know, gold filled or ver mae, which is like
- 48:20Speaker 1: basically like several steps above gold plated, so it lasts
- 48:23Speaker 1: and whar's really frankly as good as fourteen carre gold
- 48:26Speaker 1: and it looks really great. And I was like, why
- 48:29Speaker 1: haven't I heard of this and you know, and certainly
- 48:31Speaker 1: there's competition out there, but I feel like she's done
- 48:33Speaker 1: a really good job of making like I said, making
- 48:35Speaker 1: things look and feel really high end, like using you know,
- 48:38Speaker 1: a white topaz or you know, sapphire instead of a
- 48:42Speaker 1: diamond will make something cost a couple hundred dollars versus
- 48:44Speaker 1: a couple of thousand dollars. And I think it's like
- 48:47Speaker 1: it's so nicely dovetails into this like feel good thing,
- 48:51Speaker 1: you know, like having new jewelry makes women feel really good,
- 48:54Speaker 1: you know, and to be able to have stuff that's like, hey,
- 48:56Speaker 1: I can buy a few more pieces because it's not
- 48:59Speaker 1: that expensive, and so you're going to kind of keep
- 49:01Speaker 1: buying it because you know, you want the latest necklace,
- 49:04Speaker 1: the latest this and that, and we've made it so
- 49:07Speaker 1: you can afford to buy, you know, more jewelry. Like
- 49:09Speaker 1: I just feel like it's such a pick me up
- 49:12Speaker 1: and women love it and I love it, you know,
- 49:14Speaker 1: and it's like we know, we know that it's working.
- 49:16Speaker 1: And Meredith comes over my house and she's always wearing
- 49:18Speaker 1: something new that we aren't selling it, and I'm like,
- 49:20Speaker 1: what is that?
- 49:21Speaker 3: Where did you get that?
- 49:21Speaker 1: Why don't I have that? You know, and it's like
- 49:23Speaker 1: that I always want that stuff, and I think that
- 49:26Speaker 1: for me, it's like I limited myself on buying jewelry
- 49:28Speaker 1: because you know, it's expensive. But we've figured out a
- 49:31Speaker 1: way to make it inexpensive and make it work. So
- 49:34Speaker 1: I had Cam you know, my Eggs, who did Drybar
- 49:37Speaker 1: and Squeeze, you know, rebrand it because I felt like
- 49:40Speaker 1: her branding wasn't where it needed to be. We redid
- 49:42Speaker 1: the website. I brought in more help, and we have
- 49:44Speaker 1: a lot more resources, and the business is like probably
- 49:47Speaker 1: three times what it was when she was running it
- 49:49Speaker 1: by herself. And she welcomed in and was super excited
- 49:52Speaker 1: to have, you know, have me help her, and and
- 49:55Speaker 1: so that's kind of why it started. And she has
- 49:57Speaker 1: a love of jewelry that started when she was a
- 49:59Speaker 1: kid from her grand mothers, and you know, she's really
- 50:02Speaker 1: the jewelry maker. I'm just helping kind of amplify the business,
- 50:05Speaker 1: which which I'm really enjoying.
- 50:07Speaker 3: Amplify the business.
- 50:09Speaker 2: So you haven't, you know, done anything in your career,
- 50:12Speaker 2: nothing to talk about clearly in all of this, which
- 50:17Speaker 2: probably segues into the last you know, business that we
- 50:20Speaker 2: will chat about okay, humans for you, How have you
- 50:25Speaker 2: prioritized if you have at all? I mean we talked
- 50:28Speaker 2: about being a little bit emotionally blocked at times, but
- 50:31Speaker 2: what do you do to take care of you?
- 50:34Speaker 1: Well, it definitely shifts, you know. I mean I feel
- 50:37Speaker 1: like when I was going through my divorce and when
- 50:39Speaker 1: life is like really overwhelming with my kids, I was
- 50:43Speaker 1: meditating a lot. I started doing transnmental meditation, which I
- 50:46Speaker 1: do sporadically. Now I'm not as intense about it as
- 50:49Speaker 1: I used to, but I'm like, you know, I love
- 50:51Speaker 1: to walk. I feel so happy and grateful where we
- 50:54Speaker 1: live now kind of in like the West Hollywood area
- 50:56Speaker 1: where I can walk to a lot of things, and
- 50:58Speaker 1: I really love that, you know. I think from living
- 51:00Speaker 1: in New York City, I got very like attached to
- 51:02Speaker 1: the walk into places. So we finally live in an
- 51:04Speaker 1: area of LA where I can walk a lot, and
- 51:06Speaker 1: just being outside and walking gives me a sense of
- 51:09Speaker 1: like calm. And sometimes I'm listening to a podcast, sometimes
- 51:12Speaker 1: I listening to music. Sometimes I'm you know, checking up
- 51:14Speaker 1: on email, you know, when I do yoga, and I
- 51:17Speaker 1: also now I work out pretty regularly, which has been
- 51:19Speaker 1: like my you know, My fitness and weight has been
- 51:23Speaker 1: really interesting over the last like three years, because when
- 51:26Speaker 1: I was going through divorce, I lost like thirty pounds
- 51:28Speaker 1: and I was like very very skinny, and according to
- 51:32Speaker 1: my friends and family, like very unhealthy looking. But of
- 51:34Speaker 1: course I liked it, and I liked the way I
- 51:37Speaker 1: looked at that point, but realized like that wasn't sustainable
- 51:40Speaker 1: because I really wasn't eating. And so now it's been
- 51:43Speaker 1: this like how do I get my body where I
- 51:46Speaker 1: feel good about it, where I don't need to be
- 51:47Speaker 1: that intensely skinny. So I grapple and struggle with that
- 51:50Speaker 1: a lot, and I just kind of got back into
- 51:52Speaker 1: a workout routine where I go to this place up
- 51:54Speaker 1: the street called Boondau, which is like weights and stares
- 51:57Speaker 1: basically because I feel like everybody I know is like
- 51:59Speaker 1: you have to lift weights to really like change your body.
- 52:02Speaker 1: So you know, that's always been like kind of a thing,
- 52:04Speaker 1: but I'm like making myself do it three times a week,
- 52:07Speaker 1: and and that is like making me feel stronger and
- 52:10Speaker 1: in control. You know. I think when you're like, you know,
- 52:13Speaker 1: really have discipline to work out and eat better is
- 52:16Speaker 1: when you start to see results. I just think the
- 52:17Speaker 1: results take a long time and that it can be
- 52:20Speaker 1: like the really hard part. But I think that's kind
- 52:22Speaker 1: of what I'm doing right now to kind of keep
- 52:24Speaker 1: myself like mentally balanced and feel in control.
- 52:28Speaker 3: Therapy question Mark.
- 52:31Speaker 1: Yes, well, you know, I think when Christy came to us,
- 52:34Speaker 1: and Christy who's our bounder, and had this idea she
- 52:39Speaker 1: I was, I mean, it's such a great story because
- 52:40Speaker 1: I was literally walking out of Squeeze in Studio City
- 52:44Speaker 1: on Ventura in a fog, because that's when like, you know,
- 52:48Speaker 1: things are really intense for me, and Christy stopped me
- 52:51Speaker 1: on the street and she was like, hey, I've been
- 52:53Speaker 1: you know, I'm Christy and I've been dming you because
- 52:56Speaker 1: I have this idea for this massage concept that's like,
- 52:59Speaker 1: you know, very line with what you guys are doing.
- 53:01Speaker 1: And she had literally just come from a meeting with
- 53:03Speaker 1: Brittany and had you know, pitched her on this idea
- 53:06Speaker 1: of okay humans and like you know, basically her mission,
- 53:10Speaker 1: which I thought was such a beautiful one, was like
- 53:12Speaker 1: destigmatizing talk therapy and getting people more comfortable with it
- 53:16Speaker 1: in like their everyday lives and like a more you know,
- 53:20Speaker 1: common place like setting and that's really what okay humans
- 53:23Speaker 1: will be. It'll be in like you know, shopping centers,
- 53:25Speaker 1: like drybars, squeezes in where you might run into your friend,
- 53:28Speaker 1: and there's a lot of different therapists to choose from,
- 53:30Speaker 1: and it's a really beautiful setting and you can look
- 53:32Speaker 1: on the app and it's like creating this experience that
- 53:36Speaker 1: otherwise hasn't existed around therapy, just like we created it
- 53:39Speaker 1: around massages and blowouts. You know, it's it's like there's
- 53:42Speaker 1: a person running the place, so if you don't like
- 53:44Speaker 1: your therapist, you can talk to them about a different therapist.
- 53:47Speaker 1: You know, we're in talks with some really cool like
- 53:50Speaker 1: CBD companies and like just you know, creating this really beautiful,
- 53:54Speaker 1: accessible experience around talk therapy was really the mission. And
- 53:58Speaker 1: you know, as somebody who went through a lot of
- 54:00Speaker 1: therapy when I was like dealing with a massive crisis
- 54:03Speaker 1: in my life, you know, which we all have those times,
- 54:06Speaker 1: you know, therapy really got me through it. And I
- 54:09Speaker 1: think it's just a really important thing and everyone needs
- 54:11Speaker 1: to talk about their shit, you know, you know, whether
- 54:14Speaker 1: you do it with us or you do it somewhere else.
- 54:15Speaker 1: I mean, if everybody was really like taking care of
- 54:18Speaker 1: themselves mentally, I think, you know, the world becomes a
- 54:21Speaker 1: much nicer place, and so you know, this is our
- 54:24Speaker 1: little contribution to that.
- 54:26Speaker 2: Our little contribution. Well, I mean, I go to your
- 54:29Speaker 2: Instagram page. I see this strong, bad ass female founder
- 54:33Speaker 2: two hundred and six thousand Instagram followers. When you look
- 54:37Speaker 2: in the mirror, what is it that you see looking
- 54:39Speaker 2: back at you?
- 54:40Speaker 1: Oh God, do you ask everybody that.
- 54:44Speaker 3: I may or may not.
- 54:46Speaker 1: I mean, it's you know, it depends on the day,
- 54:49Speaker 1: you know. I mean, I'm sure I wouldn't be alone
- 54:51Speaker 1: in saying that. Like some days, I you know, I
- 54:54Speaker 1: look in the mirror and I like, I feel like
- 54:56Speaker 1: such a badass, and I feel really proud of myself,
- 54:59Speaker 1: and I feel like shit, and like there are days
- 55:02Speaker 1: that things happen to me that I'm sure don't happen
- 55:04Speaker 1: to most people that I'm like wow, you know, or
- 55:07Speaker 1: like get emails from really really interesting people like and
- 55:10Speaker 1: then there's days where I'm like, I suck, I'm not
- 55:14Speaker 1: doing anything right. I'm a disappointment to everybody. I don't
- 55:17Speaker 1: like the way I look, I don't like the way
- 55:18Speaker 1: I feel. You know, It's just like this and I
- 55:21Speaker 1: would bet a lot of money that it's like that
- 55:23Speaker 1: for everybody the most, you know, the person that you
- 55:25Speaker 1: look up to most in the world. I guarantee it's
- 55:27Speaker 1: like that for them too, you know. And having a
- 55:29Speaker 1: lot of like pretty impressive friends, I know that that's true.
- 55:33Speaker 1: You know. I don't know if you if you've caught
- 55:35Speaker 1: the new Oprah special where she interviews Lady Gaga and
- 55:39Speaker 1: Prince Harry, and like, I love that series, and of course,
- 55:42Speaker 1: I mean like Oprah's just magic, but it's like, you know,
- 55:46Speaker 1: shining a light on that that, like, you know, you
- 55:49Speaker 1: would never have known, like the struggle like him and
- 55:52Speaker 1: Megan Marko we're having, you know. And I know Megan,
- 55:55Speaker 1: she used to come in the driver all the time,
- 55:56Speaker 1: so we were like kind of sorder of friends and
- 56:00Speaker 1: and I I would never have imagined that she's so
- 56:03Speaker 1: perfect and beautiful and smart and poised, and it's like,
- 56:06Speaker 1: holy shit, you know, to hear what was going on
- 56:09Speaker 1: for them. It's just you just never know what somebody
- 56:11Speaker 1: else is going through. And I think that I, you know,
- 56:13Speaker 1: I have days where I feel really empowered and really
- 56:16Speaker 1: like proud and awesome, and then I have days that
- 56:18Speaker 1: I just like I am a mess, you know, and
- 56:20Speaker 1: I think like learning how to like accept the bad
- 56:23Speaker 1: days are coming just as as frequently as the good
- 56:26Speaker 1: days is how you get through it.
- 56:27Speaker 3: I guess you hinted at this, so I've got to
- 56:30Speaker 3: ask you.
- 56:31Speaker 2: I mean, I told you at the top of this
- 56:32Speaker 2: podcast that you were on my original list of a
- 56:35Speaker 2: handful of people that I wanted to chat with. So
- 56:36Speaker 2: when your email hit my inbox, it was really exciting.
- 56:40Speaker 2: Do you remember the last time that an unbelievable email
- 56:43Speaker 2: hit your inbox? Having so many impressive friends that you
- 56:46Speaker 2: were like literally knocked off your side.
- 56:50Speaker 1: Well, you know, I've gotten a lot of those, but
- 56:53Speaker 1: I'll but'll the one that like pops to mind, which
- 56:55Speaker 1: is probably why I said it. You know. It was
- 56:57Speaker 1: like I had the like honor of becoming friendly with
- 57:00Speaker 1: Maria Streiver over the years, and she actually, you know,
- 57:04Speaker 1: my mom passed away like about six years ago, and
- 57:07Speaker 1: when I was going through divorce, my mom had died already,
- 57:10Speaker 1: and you know, Maria gave me some real tough love.
- 57:13Speaker 1: I mean it was like get out of bed, you know,
- 57:16Speaker 1: blah blah blah, and she was like, you know, almost
- 57:18Speaker 1: at the point where she was annoying, but I loved
- 57:20Speaker 1: her for it, and you know, we developed this really
- 57:22Speaker 1: like beautiful little friendship and she was really there for me.
- 57:25Speaker 1: And I know Catherine pretty well. And but I randomly
- 57:29Speaker 1: got a DM from Patrick Sportzenegger like a couple of
- 57:32Speaker 1: days ago, and I was like, that's weird. Do you
- 57:35Speaker 1: think he meant that was an accident? And I responded
- 57:38Speaker 1: and then he responded with this like cool idea that
- 57:40Speaker 1: he's working on that he like, you know, him, Maria
- 57:43Speaker 1: are working on that they wanted to talk to me about.
- 57:44Speaker 1: And I was like, what, you know, It's like it's
- 57:47Speaker 1: just weird, you know, and awesome, and it's like, you know,
- 57:50Speaker 1: I mean, I know Maria well, so you know there's that,
- 57:53Speaker 1: but like you know, Patrick Swartzinger, David Taylor Swift and
- 57:56Speaker 1: like Taylor Swift is like Taylor Swift, you know. So yeah,
- 58:02Speaker 1: those moments have happened to me, you know, a handful.
- 58:04Speaker 1: I mean it's like it was like getting a call
- 58:06Speaker 1: from you know, the producers of Shark Tang, you know,
- 58:09Speaker 1: when they asked me to come on the show. I
- 58:11Speaker 1: was like, really, you know, it's like I've had a
- 58:13Speaker 1: handful of those moments. In my life that I'm like
- 58:16Speaker 1: really blown away by and a little bit like are
- 58:19Speaker 1: you sure you have the right girl, but you know,
- 58:21Speaker 1: really fluttered.
- 58:23Speaker 3: I love that it's Patrick Schwarzenegger.
- 58:25Speaker 2: Like out of everyone, I'm gonna just like Doudy's mouth.
- 58:30Speaker 1: I know, I know, I mean that just happened, and
- 58:32Speaker 1: I was like, you know, this is a really interesting
- 58:35Speaker 1: random person to reach out to a little bit. It
- 58:37Speaker 1: was cool.
- 58:37Speaker 3: I love it, especially the reference point. But he dated
- 58:40Speaker 3: Taylor Swift.
- 58:43Speaker 1: I remember when that was happening, and I was like,
- 58:45Speaker 1: it would probably be poor taste for me to like
- 58:48Speaker 1: ask to like come to an event so I can
- 58:49Speaker 1: meet Taylor because I've never met her. And it's like
- 58:52Speaker 1: her and Oprah are on my list of like people
- 58:54Speaker 1: that I've never met that I would like really like
- 58:56Speaker 1: to meet at some point.
- 58:58Speaker 3: We're manifesting this like on this podcast right now.
- 59:01Speaker 2: Taylor, if you're if somehow this makes it to you,
- 59:04Speaker 2: Ali Webb wants to wants to do your hair a SAPs.
- 59:07Speaker 3: I'm sure she'd be by the.
- 59:09Speaker 1: Way, I know, but I just want to be like
- 59:11Speaker 1: best friends with her.
- 59:12Speaker 3: You know.
- 59:13Speaker 1: It's like I feel like.
- 59:14Speaker 2: You and everyone, ma'am, you and everyone, So okay, as
- 59:17Speaker 2: we wind As we wind down here final two questions.
- 59:20Speaker 2: The first question that I have for you because you
- 59:23Speaker 2: are someone you said you love talking to high school
- 59:25Speaker 2: students and college students. You do a lot of speaking,
- 59:28Speaker 2: I'm sure so often you get asked what is one
- 59:33Speaker 2: of the best pieces of business advice that you have
- 59:35Speaker 2: ever received? So why don't you throw one our way?
- 59:41Speaker 1: You know, I'd say, like two things, and I'll say
- 59:44Speaker 1: them quickly. First, surround yourself with people who are smarter
- 59:47Speaker 1: than you and be really open to what they have
- 59:49Speaker 1: to say and feedback, you know. And I think the
- 59:51Speaker 1: feedback kind of goes with like, be open to the
- 59:54Speaker 1: feedback from your your clients, your you know, your co
- 59:57Speaker 1: workers like, and the people around you. Be a person
- 59:59Speaker 1: that open to other opinions and ideas, you know. I
- 1:00:03Speaker 1: think the quickest way to failure is like thinking that
- 1:00:06Speaker 1: you have all the answers and you know everything, and
- 1:00:08Speaker 1: how letting people around you know that you're open to
- 1:00:11Speaker 1: their ideas. You know, not only will it create an
- 1:00:13Speaker 1: amazing work atmosphere, It'll make people feel empowered. They want
- 1:00:17Speaker 1: to work for you longer, they want to they know
- 1:00:19Speaker 1: they're they're part of things. So, you know, I think
- 1:00:21Speaker 1: accepting feedback and surrounding yourselves with you know, people who
- 1:00:24Speaker 1: know things that you don't.
- 1:00:26Speaker 2: And would you say that Ali two point zero got
- 1:00:28Speaker 2: better at that than Ali one point totally?
- 1:00:30Speaker 1: Yeah, No, I wasn't great at that initially, and my
- 1:00:33Speaker 1: brother really was. You know, my brother recognized a much
- 1:00:35Speaker 1: earlier than I did, like we needed to bring in
- 1:00:37Speaker 1: people who were smarter, who had run and grown and
- 1:00:39Speaker 1: scaled a business like we were trying to do. But
- 1:00:41Speaker 1: I was like, no, you know, I really wanted control
- 1:00:44Speaker 1: of everything and that took me a little bit of
- 1:00:46Speaker 1: time to get comfortable with. So it, you know, and
- 1:00:48Speaker 1: sometimes it's like you have to learn the hard way,
- 1:00:50Speaker 1: and I think that I did, but I, you know,
- 1:00:52Speaker 1: eventually got there.
- 1:00:54Speaker 2: Right now, Ali, web I've always wanted to say that
- 1:00:57Speaker 2: you have an opportunity to offer the Alli a piece
- 1:01:01Speaker 2: of advice when she is going through the thick of
- 1:01:05Speaker 2: all of this emotional trauma about two and a half
- 1:01:08Speaker 2: three years ago. Looking back on it as you stand now,
- 1:01:12Speaker 2: what do you tell the alley in that hurdle moment?
- 1:01:16Speaker 1: Well, the thing that I heard most during that time
- 1:01:19Speaker 1: from really everybody around me was like, you know, the
- 1:01:21Speaker 1: only way through is through, and it was like, you know,
- 1:01:23Speaker 1: you just have to go through it. And I hated that.
- 1:01:27Speaker 1: I hated it so much, you know, I wanted to
- 1:01:30Speaker 1: be done. I wanted to feel better. I didn't. I
- 1:01:32Speaker 1: was very depressed and sad, and I didn't want to
- 1:01:34Speaker 1: feel like that anymore. And I couldn't get out of it.
- 1:01:37Speaker 1: It was my only like real experience with depression, and
- 1:01:39Speaker 1: I'd never experienced it before, and the thing that kept
- 1:01:42Speaker 1: being told to me was the only way through is through,
- 1:01:44Speaker 1: like and I was like, oh my god, I hate
- 1:01:46Speaker 1: it so much. But now I recognized that, like im
- 1:01:50Speaker 1: and I'm grateful beyond belief for having gone through a
- 1:01:53Speaker 1: lot of that and like changed, it evolved and all
- 1:01:56Speaker 1: of that that I you know, I think that's what
- 1:01:58Speaker 1: I would continue to tell myself, like the only way
- 1:02:00Speaker 1: through is through and you just have to like endure it,
- 1:02:03Speaker 1: you know. I remember my mom used to say, like
- 1:02:05Speaker 1: this too shall pass, and that's that's really what happens,
- 1:02:08Speaker 1: you know, with time and space, and you just got
- 1:02:11Speaker 1: to get through it and accept it, you know. I think,
- 1:02:13Speaker 1: like I'm sure you've heard resistance, you know, what we
- 1:02:16Speaker 1: resist persists you know, and I think not resisting it
- 1:02:19Speaker 1: and just like letting it be the way it is
- 1:02:22Speaker 1: is just the best way through.
- 1:02:24Speaker 2: It's the best way through, Ali Web. I'm so grateful
- 1:02:27Speaker 2: for your time. I know it's super valuable. How do
- 1:02:29Speaker 2: the handlers keep up with you? How do they follow
- 1:02:31Speaker 2: along with you and give us the details?
- 1:02:34Speaker 1: Well, I think my Instagram is the best like hub
- 1:02:37Speaker 1: for all the things drive our squeeze, okay, humans, becketting, quill.
- 1:02:40Speaker 1: It all lives on my Instagram page, which is just
- 1:02:43Speaker 1: Ali Web a L L I W e bb perfect.
- 1:02:47Speaker 2: I'm over at Emily a Body and at Hurdle Podcast
- 1:02:50Speaker 2: Another Hurdle Conquered.
- 1:02:52Speaker 3: Catch you guys, next time
- 1:03:00Speaker 1: You