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Latest / Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders

148: Find Out What Dating and Customer Service Have in Common

Uncover the secrets to fostering unbeatable customer service and leadership skills with Lakshmi Rengarajan, a dating industry researcher.

This episode of The Customer Service Revolution explores the surprising similarities between dating and professional relationship-building. Discover how mastering connections is about finding love and inspiring teams, retaining employees, and revolutionizing customer engagement. From the power of presentation skills to the challenges "accidental managers" face, we delve into the importance of leadership development and the influence of strong relationships…

The skinny

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