Stop Telling Customers You Use AI | Businessing

Businessing with Pat Miller · Aug 3, 2026 · 39m

The more your customers use AI, the less they trust it, and a new Gallup poll says that's a warning shot for anyone bragging about AI in their marketing.

Thirty-nine percent of Americans now have a negative view of AI, up from thirty-one percent a year ago, and only twenty-seven percent think business owners will use it responsibly. So on today's show we dig into the question a lot of owners are avoiding: is telling your customers "we use AI" helping you or quietly hurting you? Use it behind the scenes to explode your productivity, sure. Just be careful about flaunting it. Plus monthly guest…