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23. Quality Engineering for Sales Operations.
Sales is an art. Closing a deal is an art.
Reading your audience, improvising at the right time, adjusting your messaging. There is only so much you can teach about sales.
That is why the best sales people don’t want to be bothered with process nonsense and engineering concepts.
But… is sales really an art?
Or is it a process like any other process we can find within business organizations?
And if it is indeed a process, can it benefit from tried and true methodologies that keep the most complex organizations running like clockwork machines?
What can a sales process learn from the big mac…
The skinny
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