skinny.

Latest / R3ciprocity.com - Prof David Maslach: Innovation; Research Life; Striving Towards Happiness

You Have To Meet People Where They Are

One of the biggest lessons that I’ve learnt as a #professor is empathy. I’ve learned to meet people where they are. What do I mean by that? It means that I no longer try to convince people, but get them to bring themselves into the conversation. The idea is that you are joint problem-solving, where both of you might not necessarily know what the right answer is, but you begin with acknowledging other people, and how they’re feeling. You begin by thinking about the stresses and anxieties that others feel, and then you approach the problem by thinking about how you can resolve the stresses and…

The skinny

The skinny isn't ready yet — notes appear once the transcript is processed.