Latest / Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders / How to Extend Your Healthspan with Dr. Sandeep Palakodeti
Transcript
- 0:59Welcome back to another episode of the Customer Service Revolution Podcast.
- 1:04I am John DiJulius Chief Revolution Officer of The DiJulius Group.
- 1:08I'm so pumped to be speaking to Dr.
- 1:10Sandeep Palakadetti, MD. Dr.
- 1:14Deep has over two decades of experience in longevity,
- 1:18medicine, and preventative health care.
- 1:21He is recognized for his commitment to improving population health.
- 1:26Outcomes through empathetic holistic approach to medicine.
- 1:32As the CEO and founder of Velocity Health,
- 1:36a nationwide digital first concierge precision medicine clinic,
- 1:42Dr. Deep saw a grave disconnect in how traditional medicine was practiced.
- 1:48It was highly reactive, short on time,
- 1:51and impersonal. Velocity aims to be the
- 1:55Beacon for what healthcare should actually look like and feel like.
- 1:59Deeply personalized, proactive,
- 2:01preventative, attentive, and catered to the individual.
- 2:05Velocity Health serves CEOs, founders,
- 2:09executives, athletes, and anyone seeking to optimize the prime of their lives.
- 2:16Welcome, Dr. Deep.
- 2:19Thank you, John. Very happy to be here.
- 2:21Appreciate that intro and excited for our conversation today.
- 2:25Yeah, I'm really excited. And you are,
- 2:27I believe, in Columbus, Ohio.
- 2:30That's right. I am right outside.
- 2:33Nice, nice. And you have locations all over.
- 2:36give us a little bat background velocity health.
- 2:39Yeah, Velocity Health is a digital first na national clinic.
- 2:43So we are all fifty states. We've got doctors all across the country.
- 2:48Our team is all across the country.
- 2:49We're licensed in all 50 states and we serve members wherever they are.
- 2:54And explain to
- 2:56us what digital first looks like.
- 2:58So
- 2:59Velocity is a concierge precision medicine clinic.
- 3:02We really came to Velocity. You mentioned a little bit of it in the bio there,
- 3:07but you know, just to give you a little bit more context,
- 3:10you know, I'm a physician. I my father's a physician,
- 3:13my brother's a physician, I grew up around healthcare and really grew
- 3:16up around seeing how broken healthcare was and trying to understand how
- 3:20we can fix it. I think every one of us has a story about healthcare that
- 3:25is less than ideal, whether it's ourselves.
- 3:27Our families. And so as I continue to go through my medical training
- 3:30and started to see patients, the average time in this country that we
- 3:34get with our patients is about 12 minutes.
- 3:36We have 30, you know, our average primary care doc in this country
- 3:40has around 2,500 patients on their panel.
- 3:43And that's why we all feel like a number in in sort of the the broader scheme
- 3:49of things. That's why we feel like we're just being rushed through and from the
- 3:53Waiting
- 3:53room and spending just a few minutes with our doc and moving on.
- 3:56And so, you know, I never felt it never sort of sat right with me as a clinician.
- 4:01And you know, I don't have the greatest genetics.
- 4:04I have three grandparents who did not died in their 60s from heart attacks.
- 4:07both my parents have heart disease and diabetes.
- 4:10My dad had his first heart attack when he was 58,
- 4:13I think, and so I I have got two young toddlers as well at home,
- 4:17and I look at them, and I I don't really want to limp through the next.
- 4:2120 years I want to really engineer what that that looks like and try to have
- 4:26as much success as as possible.
- 4:29And so we came to starting Velocity because we didn't really find a clinic like this
- 4:35around the country that that really understood us personally deeply from
- 4:39the ground up, from the genetic code,
- 4:42through everything about our lives.
- 4:44And so you know, Velocity is is.
- 4:48Meant to be digital first, and that it we are,
- 4:52you know, providing access to people all across the country.
- 4:55We're meant for people who might not be in the same zip code for too long
- 5:00and who are too busy to spend four hours coming downtown battling with traffic
- 5:05and the parking garage just to spend that 12 minutes of time with their doc.
- 5:10So patients come in, they are assigned a concierge who helps them sort
- 5:14of navigate through the system.
- 5:15A health coach, or we call them a human performance specialist,
- 5:19who really wraps around them and helps them understand what the doctor's plan was,
- 5:25how to incorporate that into your life,
- 5:27what your your barriers to that might be,
- 5:30you know, checks in on you to make sure you're doing what you said you were going
- 5:33to do. And then you have a longevity health span trained physician who,
- 5:37you know, where most of us are either internal medicine or family medicine.
- 5:42trained. we've have learned and unlearned a lot about American healthcare.
- 5:45There's a whole science around longevity now that takes a lot.
- 5:49So we take we go very deep on the diagnostics.
- 5:52I'm sure we'll talk about that a little bit,
- 5:54but you know, then patients spend 90 minutes with their physician quarterly.
- 5:58We go through all those, you know,
- 5:59things like biomarkers and coronary scans and full body MRIs
- 6:04and cancer screenings and talk about all of that.
- 6:06And because we're 50 state licensed
- 6:08We prescribe, we do things like peptides,
- 6:11we do things like hormone replacement therapy,
- 6:13and and we we do all the sort of advanced diagnostics and and therapeutics.
- 6:18So you know, we're meant for people who are maybe waking up in their 40s
- 6:23and 50s and are balancing a lot and are thinking,
- 6:26man, I've just sort of missed a beat.
- 6:28I I'm not moving like I used to,
- 6:30I can't get rid of that stubborn 10 or 20 pounds.
- 6:34I'm not as cognitively sharp as I need to be into my meetings in the afternoon.
- 6:39I can't be show up for my kids in the evening like I want to.
- 6:42And and it's not just part of aging.
- 6:45I think that there's a real science underneath what's happening there.
- 6:48And so we put that all together,
- 6:50understand what's happening for each individual,
- 6:52and try to optimize that prime for each person.
- 6:57I love this. this is near and dear to my higher h heart.
- 7:00Some of our listeners will, you know,
- 7:03may be wondering why why are we talking about this on a customer service revolution
- 7:08podcast and and and you know to give some context to it.
- 7:12the last chapter of you know,
- 7:15probably my best selling book of of all my books is titled Living
- 7:20an Extraordinary Life, So Countless Others Do.
- 7:24And and that has real and and I finish every presentation,
- 7:28consulting, whatever I do, with like a an excerpt or something about living
- 7:33an extraordinary life. And, you know,
- 7:35so just to give some context for our listeners,
- 7:38I don't want to live an extraordinary life only,
- 7:41I guess, to say, you know, I have more bigger houses,
- 7:45cars, trips, bank accounts. Like I genuinely feel that
- 7:51we, you know, we all have seeds of potential,
- 7:54right? And the the the undeveloped potential that that you know
- 8:00we don't develop cheats those around us,
- 8:03those we touch, influence and impact,
- 8:05as well as deprive ourselves of joy,
- 8:08satisfaction, and opportunity.
- 8:09And so living our life to its fullest potential i to me is not an opportunity.
- 8:15It's a responsibility, right? It's an obligation to be the best version
- 8:19of ourselves.
- 8:20we possibly can be every day, not just in in and for us and how
- 8:24our life will benefit for all the people that are dependent on us,
- 8:28spouse, children, friends, employees,
- 8:30coworkers, you know, customers,
- 8:31clients, patients, community. And you know,
- 8:34I I I take that very, very seriously and and and you know,
- 8:39feel, you know, that so I have a I I have a report card.
- 8:42It's kinda you know different,
- 8:44but you know, I I you you what do you call your markers?
- 8:47biomarkers?
- 8:50Yeah.
- 8:51So my
- 8:52biomarkers, and again it's not the same,
- 8:54is I look at you know, nine nine buckets of if I'm living an extraordinary life.
- 8:59And listen, more often I I'm not,
- 9:02and so that's where I go to. It's like who am I hanging out with?
- 9:05You know, what am I feeding my brain?
- 9:07You know, all those types of what am I eating?
- 9:10Workouts.
- 9:12all that stuff and and I you know have become obsessed with it and similar
- 9:16to you my my parents died young and they were old they were old sixty
- 9:23my mom died at sixty nine and and and she might as well have been
- 9:2690 something it's a different generation different lifestyle different education
- 9:31you know of what they knew but while this has always been
- 9:36a a primary compass. I advertise this to myself on my bathroom mirrors
- 9:40and everything, you know, living extraordinary knife,
- 9:41blah, blah, blah. Where it really got,
- 9:44you know, serious, serious, is 17 years ago I lost my wife.
- 9:48And so now I have three little boys that I need to take,
- 9:53you know, it can't be just lip service,
- 9:55right? I can't orphan them, you know,
- 9:58and
- 9:58you know, have anything so so I like totally got obsessed,
- 10:02thank God. I also found aging,
- 10:05turning 40, turning fifty, was a good thing because I I saw differences.
- 10:11I saw that I couldn't eat whatever I wanted.
- 10:14I saw that I couldn't, you know,
- 10:16do whatever and bounce back like we could in our twenties and thirties,
- 10:19which was great. I I felt it was you know getting old was a good thing.
- 10:24Because it you know made me take things more seriously.
- 10:27So all those things became you know really important.
- 10:30I, you know, got in with a concierge.
- 10:33I've been doing a lot of these things for decades.
- 10:36And I'm not embarrassed to tell anyone.
- 10:38Anyone I'm having a conversation with,
- 10:40I will tell them I'm on testosterone,
- 10:42I'm on GLP ones. Like you know,
- 10:44I I I you know I take advantage of what could be there.
- 10:49And again, I want you to
- 10:50tell me where I'm off and all those things.
- 10:52But we have so much, you know,
- 10:54technology and so many more resources.
- 10:56And then just to try to, you know,
- 10:58close this off, whether I live to seventy,
- 11:02eighty, ninety, I don't care. I I I want to be a young seventy,
- 11:07eighty or ninety. And I don't want my kids having to,
- 11:12you know, do what I had to do for for my mother,
- 11:15right? And and and, you know
- 11:18And just, you know, be that burden onto them.
- 11:21And so I guess my first question is how much of of of how we turn out and
- 11:26how we end up with the the potential of dementia,
- 11:31Parkinson's, you know, all these other things.
- 11:34How much is genetic and how much do we control?
- 11:38Because tell me if I'm wrong, I feel like how I take care of myself in my forties,
- 11:42fifties, sixties determines my quality of life later on.
- 11:47You know, I hope I'm right, you know,
- 11:49but I you know, so so you I guess that's my my first question to you is is
- 11:53am I on the right path? You know,
- 11:55is it is it no I have bad genetics,
- 11:58forget about it, might as well drink and party my ass off,
- 12:01or I can reduce those risks.
- 12:04Yeah, first of all, thank you.
- 12:05And I think it's a really good context for why we're even having this conversation.
- 12:10just to respond to one thing there,
- 12:11you know, we I I wrote a book and and one of the chapters is really about,
- 12:16you know, why are human beings even around after the age of reproduction?
- 12:22And a lot of other species kind of reproduce and die,
- 12:26but then we have this long post-reproductive period,
- 12:29and there's only a few other species that do.
- 12:31And you look at them, things like elephants and wolves and others,
- 12:35a lot of times there's this matriarch effect,
- 12:38is what we call it, the grandmother effect,
- 12:39where having the knowledge of wisdom of someone who's been around the block,
- 12:44who knows, has experienced things in this world,
- 12:47is important for the evolution of the species as a whole.
- 12:52And I think what's ironic is that,
- 12:54especially in in one's 40s and 50s,
- 12:56and you mention it as you hit.
- 12:57Those sort of aging milestones,
- 12:59the exact decades when you should be imparting this wisdom that you've gained over
- 13:05all of these years and decades is the exact decades where
- 13:08our biological entropy starts to set in as well,
- 13:11where our systems start to break down,
- 13:13unless we're extremely sort of conscientious about it and we take a very clear path
- 13:19to structuring our health rather than letting it sort of just happen.
- 13:24To us, and so you know, you ask the kind of classic nature versus nurture question
- 13:29around how much is genetically predispositioned,
- 13:33and you know, there's some things that are obviously genetic where you can't sort
- 13:37of get away from it, something like Tay Sachs disease or whatever that
- 13:41we we screen for genetically now,
- 13:44where you're pretty much guaranteed 100% to have this manifestation
- 13:48of these conditions, but I think what we're mostly
- 13:52About in this discussion are chronic diseases.
- 13:55What are the polygenics? What are all the various risk factors that I have?
- 13:59It's not as easy as saying, yes,
- 14:02you have the gene or no, you don't,
- 14:03so you are going to get this disease or not.
- 14:06There's a cla a very good example.
- 14:09One is called your APOE gene, APOE gene.
- 14:13This codes for how our brains process cholesterol.
- 14:17Saturated fats, it is very highly correlated with our risk of downstream dementia.
- 14:24And so some people have the ApoE33 gene.
- 14:28You have a three from your mother,
- 14:29three from your father. That is what most of the population has.
- 14:32Something like 75% of the population has it.
- 14:34If you have a four from either parent,
- 14:36you have about a five times higher chance of developing dementia than
- 14:42the baseline population. If you have two fours,
- 14:44you have about a 12.
- 14:4512
- 14:45times higher chance of developing dementia.
- 14:48So I say that because yes, there's a genetic component to something very complex
- 14:53like dementia, but is that deterministic?
- 14:56Does that mean if you have two,
- 14:58four variants, you're definitely going to get dementia?
- 15:01No, it means you know your risk went from you know 0.1% or 0.5% up
- 15:07to 5 or 10%, which is not nothing.
- 15:10But what are all the
- 15:11Things that we can do to prevent that.
- 15:14We do know that really good sleep,
- 15:16really good cardiovascular exercise,
- 15:19decreasing your cardio your cholesterol burden,
- 15:22improving your metabolic health with your blood sugars,
- 15:26all of these things can help. And so I'm very much of the belief that nurture,
- 15:31meaning our environment and the things that we do have a much bigger impact
- 15:36on us than most of us believe.
- 15:38On the genetic side, we are starting to more understand concepts like epigenetics,
- 15:45where we can turn on and off certain genes by certain activities.
- 15:50Even something very interesting,
- 15:52like they've done studies on children who have played in the dirt
- 15:56and done gardening and things like that,
- 15:59and it literally turns on different pro different genes that code for.
- 16:03Different proteins and have different expression in their lives.
- 16:07And so even something like our genetics,
- 16:09which we think is hardwired, are actually quite malleable through this epigenetic
- 16:14kind of phenomenon. And so I'd say we are all born with a certain you know hand,
- 16:20and we're dealt that certain hand,
- 16:22but through our environment, through our nurturing,
- 16:25we can force those in certain directions.
- 16:28And you know, statistically, whether it's the US or globally,
- 16:34are we living longer as a society?
- 16:37Yeah.
- 16:38Yeah, absolutely. I mean I think it's interesting when you look at some
- 16:41of the statistics about, you know,
- 16:43well, we used to only live to forty and fifty,
- 16:47and that's not actually true. It's not like most people died at forty and fifty.
- 16:51It's just that we had a really high infant mortality rate as well,
- 16:55and many more people died in young adulthood from accidents or infections
- 17:01or things like that that now we can Yeah,
- 17:03Dinosaurs
- 17:04whatever, right? Things like
- 17:06that that we can
- 17:06Cure and so that drags down the average.
- 17:09We still had people living to their 80s and 90s,
- 17:13you know, thousands of years ago,
- 17:14but it just wasn't as common because there's so many more things that could sort
- 17:18of take you out. But now, when we actually look at the actual true population
- 17:22statistics, yes, we're definitely living longer now.
- 17:26And you know, if you're a person of means in a developed country,
- 17:31you're you're very likely to live well into.
- 17:33Your 80s at this point. Now, you sort of mentioned it,
- 17:36John, in your your initial dialogue,
- 17:39which is most of us do not want to live into our 90s and 100s and not
- 17:46be able to care for ourselves.
- 17:47Functional independence is what we want,
- 17:50right? We want to be able to be sound of mind,
- 17:52sound of body and spirit, and be able to take care of ourselves
- 17:56and not be dependent.
- 17:57dependent on others and that is the science piece that we're starting
- 18:02to understand a little bit and be able to engineer a little bit more as time goes
- 18:07on as well.
- 18:09So you mentioned your book, which is the ultimate asset,
- 18:12extend the title, the ultimate asset asset,
- 18:16extend your prime, not just your lifespan.
- 18:20and I have I'm gonna put it in the show notes,
- 18:22a link to Amazon unless you wanted a link somewhere else.
- 18:25All
- 18:25That's perfect. Yep.
- 18:27right, good, good. That that's awesome.
- 18:29So I also wanna unpackage
- 18:32The traditional you know, medicine and your,
- 18:35you know, physician, the you know,
- 18:39family physician versus the concierge program,
- 18:41which, you know, I don't want to assume everyone knows and y you kinda you know,
- 18:46led with this. But yeah, I've had,
- 18:49you know, in the past, before I went with a concierge program and
- 18:52I cannot talk highly enough about it,
- 18:56is you know, in the past I could be having some problem,
- 18:59right? And
- 19:00I don't care what the problem is,
- 19:02right? It it could be, you know,
- 19:04on the grand scheme of things,
- 19:05my problem may pa pale in comparison to someone else's,
- 19:08but it's still my problem, right?
- 19:10Yeah.
- 19:10It could
- 19:10be back pain, it could be I've had,
- 19:12you know, because I still play hardball at this old age,
- 19:17I have had both shoulders replaced.
- 19:19but you know, if you have a problem and you're like,
- 19:22all right, I need to get in with a specialist or I need to go see my my my doctor.
- 19:27And then you hear, you know, you know,
- 19:29her first opening, his first opening is,
- 19:31you know, you know, two months from now.
- 19:34That's you know, and they're not doing anything wrong,
- 19:37but that's just not acceptable.
- 19:39We should not have to live with the quality of life.
- 19:42And so, you know, I got introduced to a a a concierge physician,
- 19:47if I'm saying it right, and and it's unbelievable.
- 19:49I can't I cannot I I've turned so many people on to this.
- 19:54I mean, you know, so the way I'll explain it,
- 19:56and I want you to explain, you know,
- 19:58you know, your program to make sure it it's aligning.
- 20:01But I mean, I I could call him,
- 20:03text him, you know, never have,
- 20:06but 3 a.m. I could be out of the country and they'll get right back to
- 20:10me and and and you know, I don't have to manage the other they'll make
- 20:14an appointment for me at the specialty doctors.
- 20:16They'll to me I call them the general contractor,
- 20:19right? It's one stop shop.
- 20:21And, you know, he'll t you know,
- 20:23tell me what I have to do next.
- 20:25And I just think that's the greatest flex and the greatest I mean,
- 20:29we get to the bottom of it, you know,
- 20:31Right.
- 20:31instantly.
- 20:33Am I explaining it correctly and what have I missed?
- 20:35Yeah, absolutely.
- 20:36And look I wanna
- 20:38My dad was a family doc for forty years in the same community.
- 20:41And I was a primary care doc for a decade before I came to this.
- 20:45I've got a lot of colleagues who I really respect who are primary care physicians,
- 20:49but the system is just not set up for giving us relationship-based care,
- 20:55which is what most of us crave.
- 20:57When you know your number, when your doctor is getting paid
- 21:00by something called relative value units,
- 21:03RVUs. It's literally the number of widgets
- 21:06They can push through the system means they get more money.
- 21:10So if it feels like you're rushed,
- 21:11if it feels like there's a lot of people on the schedule,
- 21:13it's because there probably is.
- 21:15And whether it's probably not their fault.
- 21:18They're probably not the ones saying,
- 21:19Hey, I want to make as much money as possible,
- 21:22put as many patients on my schedule as I can,
- 21:24as you can, but 80% of physicians are employed by a health system
- 21:30or a health insurer. you know,
- 21:32out of a million, like
- 21:33Licensed physicians in this country,
- 21:35a hundred thousand of them are employed by Optimum or associated with Optimum Alone,
- 21:40which is a United Health Group,
- 21:42a big insurer. And so a tenth of our physician workforce is associated with
- 21:45one insurer. And so they don't really have the autonomy.
- 21:49Back in my dad's generation, every physician was a small business owner.
- 21:52They graduated residency and hung up their shingle,
- 21:56and they were a private business,
- 21:57and they had to kind of earn and compete and have customers.
- 22:01Reserve
- 22:01This is before the the the big healthcare roll
- 22:01it.
- 22:04ups, correct?
- 22:04Exactly.
- 22:04Before all the consolidation and the HMOs and there's been good things that have
- 22:08happened with those consolidations,
- 22:10but you know, I I I'm an independent physician and I really believe that being
- 22:15independent allows me to have one boss and one boss only,
- 22:18and that's the patient. And I think that's what it all really comes down to.
- 22:22I don't have an administrator telling me how many patients I need to see per day.
- 22:26I don't have an insurer saying,
- 22:27Hey, this person has you know heart disease,
- 22:30you have to put them on a statin.
- 22:32Okay, well they don't
- 22:33Want to go on one, or there's a contraindication to that,
- 22:36or there's some other reason why.
- 22:37So I we're not gonna do that, right?
- 22:39And there's a lot of reasons why,
- 22:41and as a patient, as a physician,
- 22:43we deserve that autonomy to have that relationship with someone who cares about
- 22:48us and is accountable to us more than anyone else,
- 22:52more than the system overlords.
- 22:54And so, you know, concierge medicine is one expression of that.
- 22:58There's direct
- 22:59Direct primary care, you know,
- 23:01there's there's other places where you can kind of go to get this kind
- 23:04of relationship-based care, but we don't answer the phone at 3 a.m.
- 23:08but everything else you said we do.
- 23:10So the next day, you know. Yeah,
- 23:11And he may not, I just mean that,
- 23:13you know, yeah. Right.
- 23:13I get it. But like the next business day,
- 23:15we're getting back to you. You have my
- 23:16Right.
- 23:17text, you have my email, you're getting,
- 23:20I have patients that DM me an article on Twitter and they're like,
- 23:24hey, what do you think about this?
- 23:25Yeah, I do that all the time. I do that all the time.
- 23:25is something right and and
- 23:27Yeah.
- 23:28so and I love that and it's because I don't have thousands
- 23:31of people constantly bombarding me I've got my crew of patients.
- 23:35So let's explain that if you didn't ~ concierge doctors
- 23:36Yep.
- 23:38take a certain number.
- 23:40We tend to take a smaller set.
- 23:42And so again,
- 23:43Yeah.
- 23:43the typical primary care doc in this country has about twenty five hundred,
- 23:48three thousand patients on their panel.
- 23:49Most direct primary care concierge docks have five or six hundred.
- 23:53We have two hundred. because we we don't want people to be overwhelmed.
- 23:58Again, we want to have plenty of time with you.
- 24:00And so you might be texting us,
- 24:02you might be calling us, we might be starting you on a peptide therapy
- 24:05or or a hormone therapy and we need to check in.
- 24:07It's not
- 24:08It's not okay for us to wait six months and just see how you're doing
- 24:13and check in for 10 minutes. We should be getting labs within a few weeks.
- 24:17We should be having another conversation within a couple of months
- 24:20and really be proactive about these things.
- 24:24And so yeah, so we you know we're we're kind of super concierge care in that way,
- 24:28and then we we tend to be even more proactive and personalized in that
- 24:32in that sense.
- 24:34All right, let's
- 24:35talk about I mean, you know, the changing and I'm sure it's always been,
- 24:39but it just seems like there's so much more.
- 24:43and and I'm surprised like how many people and and and well
- 24:49to do people who, you know, still a it might be coming from,
- 24:53you know, their their old school physician.
- 24:57But like I've been on testosterone and again I'm I'm never afraid
- 25:01to share with anybody because I think it's you know so great since I was forty,
- 25:05you know, two decades. And, you know,
- 25:07I love it. And and you know, it just put the bounce back in my step.
- 25:11It obviously cuts a little weight off it,
- 25:13you know, you you grow muscle easier,
- 25:15easier at this age than you would without it.
- 25:19you know, so you got that. You got peptides,
- 25:22which there's a whole flurry of stuff.
- 25:24Creatine. GLP 1s I've been on that is is is you know,
- 25:28probably for three years. And I tell everyone,
- 25:31you know, I I love it. It it it's it's there I and and correct me if wrong,
- 25:36there's other than the side effects which I've been able to the only side effects
- 25:41I've come across or heard about or read about is y you know,
- 25:45the the the how you feel after you take it.
- 25:48And I changed to micro dosing and which
- 25:52it's eliminated the side effects.
- 25:53So I'll I'll take, you know, the shots multiple times a week versus once a week.
- 25:58So I'm taking lesser dose and I I don't have side effects.
- 26:02but not only the stubborn weight I couldn't lose,
- 26:05I lost. But I was never a big drinker,
- 26:09but I'd socially drink. I can't stand the taste of alcohol now,
- 26:14which
- 26:15Isn't a bad thing to me. Like I remember the first 20 times after I got
- 26:20on the you know a Zempic or whatever it is,
- 26:23trisepatide, I'd go out and meet someone out for a drink and order a drink
- 26:27and I could not finish the drink.
- 26:29Like it was just like impossible be for me to finish the drink.
- 26:33And you know, so like you know that that's you know great.
- 26:36And I just saw a video on one of my stream,
- 26:39you TikTok or YouTube. you know,
- 26:41I like to watch those.
- 26:43And I love this quote that someone said,
- 26:46and it might sound harsh, but they said if you're an adult,
- 26:50middle aged adult, they might have said,
- 26:53and you've struggled with an unhealthy lifestyle,
- 26:58weight, you know, you know, all that stuff,
- 27:01they said something to the fact that you're losing at life,
- 27:05at one of key components of life.
- 27:08And I know that comes across
- 27:10Harsh, but I mean that affects us in every area.
- 27:14So, you know, I don't know, I threw a lot at you and it's confusing and you know,
- 27:19I'm still confused with all the I haven't,
- 27:21you know, gone down the peptide other than the GLP ones.
- 27:25Creatine, I'm like, you know, that's being thrown at me.
- 27:28w w what do you what do you suggest?
- 27:30You know, it's for our listeners.
- 27:31What's what am I right about,
- 27:33Well I mean
- 27:34you know?
- 27:34I'll react to a few of those things and we can talk about some
- 27:37Yeah.
- 27:37specific compounds. One is you know,
- 27:41often in this space I'll get this question I'm like,
- 27:45well aren't you just ultimately suggesting
- 27:49Better sleep, diet, exercise, mental health.
- 27:52Well, yes, we are. And it's helpful,
- 27:55however, for me to say, hey John,
- 27:58it's not just your cholesterol that's off or your hemoglobin A1C that's off.
- 28:02I've got these
- 28:02I blood pressure.
- 28:04Yeah, I've got these 20 different data points that all point to a cliff coming
- 28:09up at some point in the next 10 years.
- 28:11Here's how the next decade is going to sort of play out.
- 28:15Can play out. And when you can sort of describe it to people like that
- 28:19and give them a much more scientific answer around this.
- 28:23So, for example, even on your workouts,
- 28:25we check something called your VO2 max.
- 28:27This is where an athlete wears a mask and they're running on the treadmill,
- 28:31and it looks at your cardiac output,
- 28:33your respiratory capacity, the health of your blood vessels,
- 28:37the health it's actually measuring,
- 28:38how many milliliters of oxygen per your mitochondria.
- 28:42Using inside your cell to produce ATP,
- 28:45which is the energy that our our cells use.
- 28:47And so we use that as a very structured scientific way
- 28:51to assess someone's cardiovascular output.
- 28:54And we have all these calculations that say we know that you're gonna lose
- 28:5710% of your VO2 max per decade.
- 29:00And if you want to be 80 years old and hiking the Rockies with your family
- 29:05or dancing at your granddaughter's wedding,
- 29:08you're gonna need a VO2 max.
- 29:09Of 25 or 30. And you're at a 25 or 30 right now in your 50.
- 29:14So we need to juice this up by 50% right now in order for you to live that kind
- 29:20of life that you need. And so we start with a very structured diagnostic base
- 29:26to understand where someone is.
- 29:27And then I think we build this very detailed intervention map around what's going
- 29:33to move the lever the most.
- 29:36Sleep is one of the biggest levers for most people.
- 29:38then obviously exercise and and diet and and our sort of mental outlook on life.
- 29:44But you know, you mentioned a couple different things.
- 29:46One is, you know, how do you think about some of these compounds and when
- 29:52to use them? I'd say most people look 70% of us are overweight or obese,
- 29:5760% of us have diabetes or prediabetes.
- 30:00Diabetes. We have neurocognitive disease like dementia skyrocketing,
- 30:04cancer skyrocketing, childhood diabetes and obesity skyrocketing.
- 30:09I mean, what we're doing is obviously not working.
- 30:13And so anyone that says, well,
- 30:14just do the status quo or follow the guidelines,
- 30:17I would say, well, we followed the guidelines for 100 years or 50 years
- 30:21and look where we've gotten. And so,
- 30:23yes, what we are often trying to do is a very structured.
- 30:27Approach to improving someone's VO2 max and some improving someone's muscle mass.
- 30:33But what where we start is a more honest conversation.
- 30:36We say, John, you've been on this journey for 30 years.
- 30:39You know, when's the last time you felt really good?
- 30:42If they say, well, 30 years ago when I was 16,
- 30:45then you start to ask the question:
- 30:48like, well, what's gonna change now?
- 30:50Is there going to be some
- 30:52Major catalyst in your life? Are you gonna change your job so that now
- 30:55you have a lot of time for training?
- 30:57Do you have some sort of childcare thing that you're gonna graduate into,
- 31:01or what is it? And most people don't really have a good answer.
- 31:04And so then you're left with saying,
- 31:06okay, well, I think we need something to give you some momentum.
- 31:10We need something to start to shift your life a little bit.
- 31:15We need some sort of boost to give you a little bit of.
- 31:18Reassurance that you got to keep this this sort of virtuous cycle going.
- 31:23So that's where things like I think GLP1s and hormone replacement therapy
- 31:29can be very, very powerful. you know,
- 31:32there are morbidly obese people,
- 31:34and that's an actual diagnosis that we use with BMI over 35,
- 31:38and and they're having true complications,
- 31:40and those are the people that these medications are are really.
- 31:43Meant for, but I think there are plenty of folks in this obese
- 31:47and overweight category, BMI of 25 to 35 or so,
- 31:51which you know doesn't take much.
- 31:53Most people are actually probably a lot have a lot more adipose than they than they
- 31:58realize. ~
- 31:59A lot more
- 32:01a lot more fat tissue than they realize.
- 32:03And and you know, if you really look at the stats,
- 32:06again, more than half of people probably.
- 32:08Fall into this category of just having too much too much fat tissue.
- 32:13And so when we look at that in a structured way,
- 32:15we get a DEXA scan on all of our patients.
- 32:17We look at subcutaneous fat and visceral fat and lean muscle.
- 32:20And so we do the actual calculation.
- 32:22And you know, we we know that for men,
- 32:25a subcutaneous fat, somewhere between 12 and 18 percent,
- 32:29is the most correlated with longevity for women,
- 32:33somewhere between 20 and 25%.
- 32:35And so if you're above that, then we have to have the discussion of how
- 32:39are we going to cut some of that adipose down?
- 32:41How are we gonna add some of that muscle so that you're functionally independent
- 32:45as an adult or as a senior and give you everything that you need to get there?
- 32:51and so that's when some of these tools come into play.
- 32:54If if someone says, Look, I I'm already working out as much as I think I am,
- 32:59I feel like I'm doing my best with the doc.
- 33:01I just need a little extra here.
- 33:02That's where we we also only microdose usually on the GLPs,
- 33:07and we we start low and use the absolute minimum viable dose necessary
- 33:13to curb someone's appetite just enough to make sure that they're getting enough
- 33:18protein, that they're getting enough substrate,
- 33:20that they're getting enough, you know,
- 33:21nutrients and electrolytes, but where
- 33:24They look at the pizza and they don't want the third and the fourth
- 33:27and the fifth slice. They're good after a couple of pieces.
- 33:30They look at the dessert and they have a bite or two and they're fine.
- 33:34They don't want to have it. It's actually interesting you mentioned
- 33:37the alcohol thing. There are all sorts of studies ongoing right now,
- 33:40but anecdotes abound around people decreasing tobacco use
- 33:45and alcohol and gambling and other compulsive addictions.
- 33:49So it's certainly hacking, these GLPs are.
- 33:52Certainly hacking our dopamine circuits in our brain,
- 33:56and and the same kind of quote unquote hit we get from you know the
- 34:00the fried food or the sweet dessert or whatever it is is the same thing that
- 34:04we get from some of these dangerous substances as well.
- 34:07And so we do notice a decrease in consumption along those lines as well.
- 34:13So, you know, we could go really deep down the peptide alley,
- 34:17the FDA just had.
- 34:18advisory committee at least voted to push through half a dozen peptides to
- 34:23be on the bulk compounding list now and so the FDA will take that under advisement
- 34:28and and vote on that in the coming month or two,
- 34:31which will really open up the aperture even more to this space.
- 34:34But I think whether the traditional system wants it or not,
- 34:38patients are accessing these kinds of therapies and and finding these kinds of
- 34:44compounds to utilize. So it's incumbent on physicians
- 34:47to understand what's happening,
- 34:49to you know, sort of engage in harm reduction where we can and guide people
- 34:53to the safe places and to give them the best guidance that we can.
- 34:58So is it me
- 34:59or is it the golden era of, you know,
- 35:02health resources? I mean, I don't remember a time and maybe because I was younger,
- 35:08I didn't care or you know, think I needed it,
- 35:11but it just seems like we have so many resources to us that we you know
- 35:16the world never had in the past.
- 35:18Yeah, I definitely think we are there's this cultural zeitgeist to monk upon us,
- 35:23I think, that is happening where
- 35:26Even the young people, you know,
- 35:28you see the decrease in amount of alcohol consumption,
- 35:31but bachelorette parties are now going to do cold plunges in infrared instead
- 35:36of going to get wasted in Nashville or whatever,
- 35:39right? And there's all sorts of
- 35:40Right.
- 35:40the I I I think, tip of the steer sort of cultural things that
- 35:44are happening that show people are really engaged and excited about this.
- 35:48We're still early in this. I mean,
- 35:50again, you know I I
- 35:52I I I love where I live and I
- 35:55Just at the Ohio State Fair, and it's really good people watching.
- 35:58But you know, you look around and you realize like this message
- 36:01is probably resonates to those of us in our small echo chambers,
- 36:05but most of the population is still living under the spell of a pretty unhealthy
- 36:09Yeah.
- 36:10lifestyle. So we have a long way to go,
- 36:12but I do think that we are really starting to see that shift where
- 36:16the cool thing now is being healthy.
- 36:19I think you know that.
- 36:20getting too heady and philosophical with it like where the next decade
- 36:23or two go with with AI and things like universal basic income and
- 36:28how it's gonna redefine people's you know identity and purpose because their whole
- 36:34job or sectors are are sort of changed.
- 36:36The one thing that we're still going to have to work towards is kind
- 36:40of our our health in some ways.
- 36:42And I think it'll be interesting,
- 36:43you the GLPs will we have a now an oral
- 36:46Class of these coming out. It might be 20 years from now that we live
- 36:51in that futuristic sci-fi where we all just take the pill that keeps
- 36:54us healthy and happy all day, every day,
- 36:56and that's kind of where we are.
- 36:58But I do think that kind of the new flex is is being healthy as well because it's
- 37:03the one thing
- 37:03Yeah.
- 37:04you sort of have to work towards in a lot of ways.
- 37:06Even as you mentioned, the TRT people have this misconception that they just start
- 37:11taking.
- 37:11I'm
- 37:11Sorry, that's testosterone
- 37:11sorry, explain what T R T is just for some of our listeners.
- 37:14testosterone replacement therapy.
- 37:16some guys will come to us and believe that if they just get on this magic molecule
- 37:20that their lives will change, but you have to put the work in,
- 37:23right? You actually have to give it the substrate needed to gotta do the workouts,
- 37:28and then yes, it will probably help supercharge you a little bit,
- 37:32but you have to do that kind of work,
- 37:34and so I do think that there
- 37:36I say that about GLP ones,
- 37:38they're not a diet, right? You could still you you'll eat less,
- 37:43but if you're still eating the pizza and the pastry and the stuff,
- 37:45Yeah, you know, unfortunately
- 37:46that's yeah.
- 37:47what the studies showed is for some folks early on about forty percent
- 37:52of the weight loss with GLPs were from muscle and and other organisms.
- 37:56tissues and and then another set of data is around the number of people that that
- 38:03regain the weight after coming off the GOP is pretty high and so they've lost muscle
- 38:08mass and fat to some degree but then they put it all back on once they come back
- 38:12off and or come off the medication and then that's all fat and so we've kind
- 38:16of replaced muscle for fat and and then we've have to decide are are
- 38:20we meaning for people to be on these medications
- 38:23Right.
- 38:23like
- 38:24Lifelong or not. That's not how we see it.
- 38:26I'm sure Pharma would love a recurring revenue customer for life,
- 38:30but what we see, John, is what you're doing,
- 38:33which is microdosing for a year or two,
- 38:36kind of work at it. But in that year or two,
- 38:39our job is to work together to change your lifestyle in a way that if
- 38:44you were to slowly start stepping down off of that,
- 38:47that you
- 38:48Wouldn't run back to the pizza and the ice cream and the overeating.
- 38:52You've now changed your life. You've lost 50 pounds,
- 38:55but you also don't like the way alcohol makes you feel the next day.
- 38:59You also don't like the way pizza makes you feel.
- 39:02You also know how to count macros,
- 39:04and you know how to partition food.
- 39:06You know how to front-load protein.
- 39:09And so we have to build, that's part of why our practices,
- 39:12this whole comprehensive approach,
- 39:14is it's not just about.
- 39:15going to fill out some survey and getting a GLP one and getting checked
- 39:20in on once or twice a year. It's we use this as a tool.
- 39:24You will be seeing our dietitian,
- 39:26you'll be working at our training program,
- 39:29you'll be logging your workouts,
- 39:30you'll be meeting with your doc quarterly,
- 39:32you'll be meeting with your health coach and all of that helps lead to success.
- 39:36So that once we step you off of this,
- 39:39then you don't need it anymore.
- 39:41And your new life allows you to sort of sustain that long term.
- 39:45That's how I think we should really be using these medications long term.
- 39:49Agreed, agreed.
- 39:50I I say, you know, today I'm not surprised by the people and when I
- 39:55say people it could be neighbors,
- 39:56people, you know, or it could be celebrities,
- 40:00right? I'm not surprised by the people who are on GLP 1s I'm surprised
- 40:04by the people who aren't. Like it just amazes me,
- 40:07you know, but it's education, it's resources,
- 40:10it's it's knowing, you know, the right place to go and trust versus just going
- 40:15on the
- 40:16third market and you know that that's a little dangerous.
- 40:19listen i i as I say this is the golden era I feel like and and hopefully
- 40:24I'm wrong here but in my experience I feel like for men we've had a lot
- 40:29of stuff but I feel like it's it's i if there's not a lot of clinics
- 40:34or doctors around for for for women is that catching up do you guys take both
- 40:40men and women
- 40:41You know, a and and and a am I correct or am I wrong on that?
- 40:45Yeah, I mean I think historically there have been a lot of these like testosterone
- 40:50clinics around every corner and whatever.
- 40:52think you a lot of them earned a bad reputation.
- 40:55There's a lot of women's health clinics that earned a bad reputation as well,
- 40:58doing thing you know, these pellets and things like that.
- 41:00But it is a growing, burgeoning sort of you know investment field,
- 41:05but you know I don't really see it as different.
- 41:07Like we're all human beings and it's just different aspects of of the same kind
- 41:12of care. There's very different kinds of things that go into men's
- 41:16and women's health. We have an entire
- 41:18women's health team led by all women you know women physicians
- 41:22and researchers and health coaches and
- 41:25Team members. so yes, we definitely take women,
- 41:27we do perimenopausal care, we do hormone replacement therapy for women.
- 41:32I think our all of our female docs are menopause society trained,
- 41:37and so it is important, it is growing.
- 41:40but you know, we really think that families,
- 41:43couples doing this together, going through similar experiences together have
- 41:48a much higher degree chance of success.
- 41:50And so
- 41:51Yeah.
- 41:51what we sort of encourage is bringing your significant on with with you if you can.
- 41:57Yeah. All right. If someone's thinking about this getting healthier,
- 42:01which I'm I know it's always on everyone's radar,
- 42:04what's three pieces of advice you'd you'd give and then after that,
- 42:08how do people find out more about velocity health?
- 42:11First I'd start with
- 42:12your sleep. I think too many of us are underappreciating how important sleep
- 42:18is as a pillar. you know we there's an interesting recent study that came
- 42:23out that kind of triangulated around six and a half,
- 42:26six to seven point five hours or so is kind of the sweet spot.
- 42:30so many people I talk to wake up at two and three in the morning,
- 42:36minds race.
- 42:37Thinking about whatever can't get back to sleep,
- 42:40and it plays out in the rest of their lives.
- 42:42So figure out what's wrong with your sleep and work with people who understand why.
- 42:47So that's probably piece of guidance number two,
- 42:49which is you can only manage what you measure,
- 42:52so measure things in the right kind of way,
- 42:54but under the right kind of guidance.
- 42:56So, you know, I don't think people should get neurotic about wearables,
- 43:00but I do think it's helpful to do.
- 43:03Things like sleep tracker, continuous glucosponder,
- 43:06all the things that we mentioned,
- 43:08things like the full body MRI and genetics.
- 43:10You do that with a team that really understands these things and can help
- 43:16put it into context. and and lastly,
- 43:18I I would say that which is is is find a team or at least
- 43:21a physician who understands these concepts,
- 43:24is not going to just dismiss you,
- 43:26is not going to treat you patriarchally and just you know rush.
- 43:31you out of their office within 10 or 12 minutes,
- 43:34but treat you like a human being,
- 43:36treat you like a friend, treat you like someone who cares about their health more
- 43:39than anyone else in this world,
- 43:41because obviously you do about your own health.
- 43:43And so you should be looking for a partner who's willing to have
- 43:47the long format discussions with you more than anything.
- 43:50We think that that's all what we provide here at Velocity Health.
- 43:54People can find us at Velocity Health Clinic dot com.
- 43:58Velocityhealthclinic.com. Again,
- 44:00we are available in all 50 states.
- 44:02We exist outside the insurance sort of construct,
- 44:05so we're all cash pay and we you know with we have several different programs from
- 44:10a one-time assessment, sort of our version of the executive physical,
- 44:14to a program just focused on
- 44:17Peptides and hormones to sort of more the the flagship concierge
- 44:22all all inclusive program that has all the cardiac and cancer screening
- 44:26and things like that as well. So we'd love to have you.
- 44:29We're growing. For any of you that are business owners as well,
- 44:32we we work with employers too.
- 44:34So if you're thinking about a cool executive perk or you know for retention,
- 44:39recruitment, doing something for your your
- 44:43top tier team or rewarding you know your sales team or whatever it is
- 44:47by giving them the gift of health,
- 44:49by giving them the gift of a doctor who'll actually wrap around them in this
- 44:53way and a team that understands them deeply in this way,
- 44:56then we're always happy to chat about that too.
- 44:59We've worked with several others like that.
- 45:01Your velocityhealthclinic.com will be in the show notes along with your book.
- 45:07I actually went to velocityhealth.com and it wasn't you.
- 45:10So let's be clear about that. It's velocityhealthclinic.com.
- 45:11Right. Let's get
- 45:17Correct.
- 45:18Dr. Deep, it was such a pleasure.
- 45:20really enjoyed our conversation and and what you're doing,
- 45:24and I think it's it's it's critical.
- 45:28that we all live the best version that we can for those who it impacts.
- 45:32so thank you for your time and and what you're doing out there for
- 45:36for people's well being.
- 45:38Yeah, well thank you and thank you for spreading this message and bringing this
- 45:42to your audience. And I'm glad you're taking care of yourself in this kind
- 45:46of way and it's resonating. But I think you're right that we are at this moment
- 45:50in time. So I I hope the rest of you all listening found some benefit
- 45:54to this and we'd love to chat.
- 45:56So appreciate being on, John.
- 45:58All right. Thank you, revolutionaries,
- 46:01for joining us for another episode of the Customer Service Revolution Podcast.
- 46:05We will see you next week.