Latest / CareTalk: Healthcare. Unfiltered. / Reinventing Cancer Treatment Through Virtual Care w/ Othman Laraki, Co-Founder & CEO, Color
Transcript
- 0:00Every person who has high risk, whether it's a, you know, someone like me with a, you know, BRCA mutation or someone with a smoking history, um, or someone with environmental exposure, like, how do they know that they're on the right screening plan and that they actually get their screenings done, right?
- 0:16Like, if you look at, for example, um, lung cancer is the highest mortality cancer in the US, a lot of it's driven by smoking.
- 0:25For people who have big smoking histories, they should be getting screened once a year.
- 0:29The national adherence rate to that today is about 6%.
- 0:40Welcome to Care Talk, America's home for incisive debate for healthcare, business, and politics.
- 0:45I'm John Driscoll, the chair of the UConn System and co-host of Care Talk, and today I have the good fortune of talking to my old friend, founder and CEO, entrepreneur extraordinaire, Othman Laraki of Color Genomics.
- 0:57Welcome, Othman.
- 1:00Well, John, good, uh, good to see you again, and, uh, thanks for having me on.
- 1:05So c- maybe we could get into a little bit of your background.
- 1:08We can go as far back to Morocco perhaps, as you'd like, but maybe tell us a little bit about your entrepreneurial journey.
- 1:14Your dad was an entrepreneur, is that right?
- 1:18Yeah, yeah, that's, uh… In some ways I, I feel like my, where my journey's ended up has been, been a m- mix of my, my, my father and my mother.
- 1:26Um, but, uh… Yeah, so I was born in Morocco, grew up in Casablanca.
- 1:30Um, and yeah, if we go on video, that's a picture of, uh, one of my favorite cities in Morocco behind me to, is, which is Essaouira.
- 1:37It's an old Portuguese pirate port.
- 1:40Um, but, um, but yeah, grew up there.
- 1:42Um, had a, um, honestly actually like a, you know- Through most of my schooling I was not that particularly good of a student, wasn't even thinking of going to college until about, like, I got, like, about 16 and started getting very curious about computers and programming and, um, went down kind of the, uh, programming rabbit hole and, um, ended up at, at Stanford for undergrad.
- 2:08Um, not even, you know, knowing what my plans were, but I was lucky enough that happened to be here during, um, uh, during the, the dot com era, so 1996, right when, you know, Yahoo had just launched, and Larry and Sergey from Google were doing their PhDs out here and everything.
- 2:26Um, and that, uh, you know, really started me in my entrepreneurial journey and, uh, so kind of combining my love for engineering as well as, um, you know, discovering the, um, uh, the, you know, Silicon Valley entrepreneurial ecosystem.
- 2:44But yeah, like, you know, fast-forwarding, over time I started several different companies but, um, like you mentioned, my… So my dad was an entrepreneur in Morocco, like, so a very different kind of entrepreneurship, um, where, you know, it's like we didn't have venture capitalists, uh, there at the time, so, you know, to start a company you, you know, get a loan from the bank and it's collateralized against your house, so if your business goes belly up, uh, you lose your house.
- 3:10So much higher stakes than, uh, than the, uh, than the coddled version of entrepreneurship we have here.
- 3:17Um, and, uh, and my, my mother was a, was a doctor, uh, her entire career and then she also, um, beat, uh, breast cancer twice.
- 3:27Um, you know, she, some of my earliest memories as a, uh, when I was three year, three years old was when she had her first diagnosis.
- 3:35Um, and so that was very much part of, you know, my life growing up.
- 3:39And you had the good sense to join Google.
- 3:43Yeah, so and actually, so when, when I was at Google is when she had her se- my mother had her second diagnosis.
- 3:48Um, and at the, and that's when we discovered that she's a car- carrier of a mutation in a gene called B-R-C-A2 or BRCA2 that increases women's health of, uh, breast cancer and, uh, other cancers as well as for men.
- 4:04Yeah, the, the BRCA variation is, is, is devastatingly dangerous and is one of the clearest signals of, uh, increased risk for, you know, breast cancer getting, you know, taking you out.
- 4:15I mean, it's a… And it's a, it's a very clear-- It's one of the most important, you know, genetic mutations in terms of sending a very clear and dominant signal, given the fact that, you know, so many women will have bre- some form of breast cancer during their lives.
- 4:31Yeah, and it was striking at the time, you know, going through the experience and, you know, I got tested out here.
- 4:37Um, she, she'd gotten tested in France, and I got tested out here.
- 4:39Um, and, you know, as I started learning more about it, you know, that I knew nothing about the healthcare industry or, you know, never thought I'd work in healthcare.
- 4:46But, um, one of the things that was really striking is, A, how expensive and inconvenient the experience was, um, but then also how actionable the information is, right?
- 4:58Like, when women know about it, um, you know, they can get screened earlier, they can catch their breast cancers early, completely changes the outcomes.
- 5:06Um, whereas the way we were using genetics was, like, to explain why bad things happen as opposed to try to, you know, manage and prevent them.
- 5:15Um, and so that's kind of like where w- when we started Color at the time, and that's, you know, that's what we called initially Color Genomics.
- 5:23It was around, uh, making, um, clinical grade genetic testing highly accessible to people.
- 5:30So we started about 13 years ago, um, and You know, did all the things that a, uh, a software person who's n- knows nothing about healthcare, all the mistakes one would do which- Well, I don't, I don't think that's as fair… Othman, to be fair, people have been talking about curing cancer using genomics targeted therapies for, well, I mean, certainly for the last 30 or 40 years.
- 5:58And y- y- we've only really had the tests to kind of define where the, the, the genetic mutations are and where you, where you have higher risk.
- 6:10And I actually think your timing was really good because the te- the cost of testing went from being tens of thousands to thousands to hundreds of dollars during that period, and the insights kept growing as well.
- 6:24And cancer still, I think, touches one out of every two women and one out of every three men.
- 6:29I mean, it's a, it is a hugely important disease to, to, to sort of screen and manage because if we can catch cancer early, in most cases we can turn it into a manageable disease to some degree.
- 6:42Yeah.
- 6:43Yeah.
- 6:43Totally.
- 6:43And, you know, and maybe just kind of to quickly kind of summarize kind of like where the path that Color went through is that, you know, initially we started off in that where it was like all of a sudden it felt accessible.
- 6:54Like actually we were the first to really make clinical genetics like highly accessible.
- 6:58At the time, everyone else's tests were like $5,000 and we put one on the market at 250 bucks, so literally a 20th the cost.
- 7:06Um, and also put it into a service model there we can get the orders done online, incorporate genetic counseling with it, et cetera.
- 7:14Like where it's so really what you think about- Just to dig in there, Othman, clinical genetics is, is what?
- 7:20So that's, um, where you do, uh, deep sequencing, um, where you report, um, the, the results as an official clinical result.
- 7:32Um, where, you know, for example, with, you know, uh, genes like BRCA1, BRCA2, initially people used to get like just tested for two or three specific mutations.
- 7:45Initially it was the three Ashkenazi Jewish mutations that were the most common ones to get tested for.
- 7:51But when you actually… You know, for example, my, the one I carry is not one of those.
- 7:57Um, and the majority that are in the, in, in the wild are actually outside of those three, so you have to do a full sequencing of those genes.
- 8:03So do a high quality next generation sequencing approach to completely characterize those genes as opposed to just reporting on a few mutations.
- 8:12And so we were the first, like, to really make that affordable at the time.
- 8:16Um, but the learning process we went through, which has actually kind of come full circle in the last few years, was realizing that, you know, initially I thought it was a science and technology problem, and that it was like, okay, if you get the cost down and you do the science properly, the market takes care of it.
- 8:35But then, you know, that's what technologists who know nothing about healthcare think.
- 8:41And then when you get into it, you realize it's not a, it's not a software problem, it's not a data problem, it's a clinical and care delivery problem in many ways.
- 8:49Um, there is an important technology piece, but it is like, it's, uh, you know, um, necessary but definitely not sufficient to solve the problem for people.
- 9:00To be fair to you, it, it can take, you know, 15 to 17 years between the time something at the acada- at an academy level around a genetic mutation and a, and a path of care is identified by, you know, the medical oncology community between the time they identify it and it actually becomes part of community practice.
- 9:17And so to some degree, if the insight is there and the technology's there, it can still take nearly two decades.
- 9:23And, and the amount- Yeah.
- 9:24Yeah, for sure … of medical knowledge we're creating is probably doul- doubling every two or three years, making, making the complexity for the o- the community oncologist, the doctor, the internist, the pediatrician, the OB, even e- uh, even a bigger burden.
- 9:37And so how do you solve for that with a, a service like yours, which maybe we can get into what the service- Yeah … provides.
- 9:47And then how do you get Doctors and patients to use it Yeah.
- 9:54So, you know, we're, we're kind of like the… So as we were talking right before, you know, it came on air, you know, we were joking that Color is one of the, you know, m- most reinvented companies in, in health tech.
- 10:06Um, but you know, through that time, like I think the realization is like you need to deliver a complete and integrated service.
- 10:14Over time, we got more and more vertically integrated, and this is what's coming out of the, of COVID where actually, you know, we did some work together and that, and, and, and through the pandemic work, um, where, um… I used to be on the board of the American Cancer Society, and at the time I was spending time with the CEO of the ACS, and one of the observations we were making, um, was that, you know, we work with a lot of self-insured employers, and cancer was Accelerating faster than in cost than anything else.
- 10:46Um, and, but there was no integrated solution, like how do you manage cancer holistically?
- 10:53And so we had this idea that's now become the core of Color's business, which was, uh, creating what we call a virtual cancer clinic.
- 11:01And the core concept behind that is like if you were to create a cancer center in the modern age, how would you go about it?
- 11:09Like most of the cancer centers we know today, whether it's community clinics or, you know, the NCI centers like Stanford, MSK, and so on, you know, are, have-- are decades old, right?
- 11:19And come from a very different era.
- 11:22If you were to start today, you would not go and buy buildings and put it physically somewhere.
- 11:27What you would do is that you would actually build a, a clinic with a, a national footprint that is virtual first, and that works with existing clinical providers.
- 11:38And that's kind of effectively what we set out to do, um, with the… And the core reason for that is that we realized that, you know, there is a very deep scarcity of clinical access for around cancer, whether it's from screening and prevention, during treatment, and also for survivorship.
- 11:57Like a lot of people even forget about survivors, but that's actually an exploding part of the cancer surface area that is very heavily underserved.
- 12:06And in many ways, like what is scarce is not like MRI machines and surgery rooms and infusion seats.
- 12:16It's literally the clinical s- access service model so that, you know, every person who has high risk, whether it's, uh, you know, someone like me with a, you know, BRCA mutation or someone with a smoking history, um, or someone with environmental exposure, like how do they know that they're on the right screening plan and that they actually get their screenings done, right?
- 12:38Like if you look at, for example, um, lung cancer is the highest mortality cancer in the US.
- 12:44A lot of it is driven by smoking.
- 12:46For people who have big smoking histories, they should be getting screened once a year.
- 12:50The national adherence rate to that today is about six percent.
- 12:54So getting ex-smokers to get their lung CTs would have a bigger mortality impact than any single cancer therapy that we have introduced in the last like thirty years.
- 13:06Um, and so, a-and, and that's not a You know, you know, deep scientific problem.
- 13:15It is like an access and operational problem, and that's what this virtual cancer clinic model is really set to center around, so.
- 13:24So, so if, so for the app-- So, so let's break the population into this.
- 13:28So I don't know if I've got, uh, a pre- a predisposition to cancer.
- 13:33I'm otherwise healthy.
- 13:36Should I get my genome sequenced for cancer and, and other risks?
- 13:41So genetics is one of the, one of the variables for that, you know, put someone into a higher risk category.
- 13:48But there are many of, many things that could put you in a elevated risk, right?
- 13:52Like it could be your genetics, it could be, you know, if you have a high PSA, you know, some people have an elevated PSA, they should be actively monitored.
- 13:59Doesn't mean they have cancer, but it's a different monitoring process or- PSA is a common test for prostate… for prostate cancer.
- 14:07Yeah.
- 14:07And, um, or, you know- Yeah, exactly.
- 14:11And or, you know, uh, radon exposure, for example, et cetera.
- 14:16There's all these like var- you know, a variety of things that could have happened in your history or your life that, uh, for which there are risk-adjusted guidelines for screening.
- 14:26But the vast majority of people who have any of those risks actually don't know, or even if they do, they're not h- don't have the clinical care to manage them properly.
- 14:35Um- So- Yes.
- 14:36But- So are you, are you saying… Yeah, are you saying that… So a- absent… So let's just talk about people with high risk.
- 14:43If you, if I've got, you know, one of my, one of my college roommates worked building a nuclear reactor and he REM'd out 'cause he got exposed at one point, he would be in that category of radiation exposure.
- 14:54You're saying even where people have a clear environmental or, or, or documented genetic risk, they're not getting screened?
- 15:05The, the vast majority aren't.
- 15:07Um, and even in cases where they, they, they, they know about, about it, um, it's just hard to find a PCP who can manage it for you, right?
- 15:18Like, I mean, it is, you know, basically the case now that, you know, primary care in America is dead.
- 15:24Like, you know, there is no way out of assuming you're gonna have primary… everyone having a great primary care doctor who knows everything about cancer, about cardiovascular health, et cetera, and has all the time to know your case deeply.
- 15:38Like, that, that does not exist for the majority of Americans anymore, right?
- 15:45Like, I, you know, I'm very lucky I, I have a PCP who I like, but it's- Yeah, you can have a primary care doctor, but they're no like, no longer… You know, we used, used to use the word, you know, primary care doctor and general practitioner in the same way, and they're, they're, the, the… it's the general that's long gone.
- 16:02Yeah.
- 16:02The practitioner's still there.
- 16:04He's only got three to six minutes to talk to you.
- 16:06Exactly.
- 16:07Exactly.
- 16:07And so, and that's the, that's a reality, right?
- 16:09Like, and so instead of, you know, pretending it's That's gonna be undone.
- 16:15I think in some ways we embrace the f- the, the, the reality that we're in, and we say, "Okay, like actually there is a more future-forward way to manage this," which is, you know, a virtual first model that has like this kind of national footprint where you can use software to dramatically increase the capacity of clinicians and be able to concentrate the expertise where it's really most needed or will have the biggest impact on patients.
- 16:41And so, you know, and, and for what it's worth, that applies on the screening side, but it's very similar, you know, during diagnosis, during treatment, survivorship.
- 16:52Um, you know, there we see a very big spread in access to expertise and the quality of decision-making that is made or help or, or support that's provided to patients.
- 17:04And in some ways, I think we're all lucky that we're living through a window of time where through the AI revolution, that is also completely, I think, changing the quality, um, of expertise that we're able to make available to, to every single patient.
- 17:21Um, and so, you know, to me, that's like the, the, you know, the, the value or the, you know, the real opportunity behind this virtual cancer clinic model.
- 17:30Well, step back a second, Othman.
- 17:31So, okay- Yeah … today, Color sells to employers, as I understand it, and works with employees.
- 17:39Walk us through the relationship of Color with an employer, and as an employee with some cancer risk in my family, how it might affect me.
- 17:49Yeah.
- 17:49So, um, the way it works is that, um, you know, so Color, you know, is… Think of it as like there's all the software infrastructure, there's 50 State Medical Group, and there's all the diagnostics infrastructure that we've built over time.
- 18:02Um, to employees, I'll give you maybe like to take a concrete example, like United Airlines is one of our customers.
- 18:09Um, so they have, uh, I think, what is it?
- 18:13Like a, about 100, 120,000 employees across the country, all 50 states.
- 18:19Um, for them, cancer is the number one cost spend.
- 18:23Actually, I think like United Airlines spends, um, you know, if you look at their stack of spend, I think it's literally, it's gas, salaries, then healthcare.
- 18:35And more, they spend more on healthcare than on planes.
- 18:40Um, and cancer is the number one cost for them.
- 18:44And, um, and they have a very diverse workforce, blue collar workers, pilots, um, uh, a big blue collar workforce, if you will, like all the airport personnel and so on.
- 18:58And so the way it works there is like, you know, when they roll out, all employees have access to Color.
- 19:04Um, they can initially sign up.
- 19:06It's literally like they can get an email, they can scan a QR code, um, takes them like 30 seconds to set up an account, and then you go through answering a few questions just to get a general sense of your profile, right?
- 19:19Like, you know, your basic demographics.
- 19:22Cancer history, like, you know, some basic cancer history in your family.
- 19:25Um, understanding also whether you're, you've never had cancer, you're current-- you've had-- you are a current patient, or you're, you've, uh, you're, uh, uh, you've had cancer and you're done with your treatment.
- 19:38Um, and so based on that, like we kind of then route you to different types of services to, um, make those available to you.
- 19:47And so like if you take the screening example, um, literally people can be-- they actually set up, uh, these, uh, sites in their major hubs where, um, if you've flown through Chicago, the Chicago airport, uh, you know where there's that really big dinosaur?
- 20:02As everyone has who flies, yes.
- 20:04Yeah, exactly.
- 20:04You know, you know where there's the big dinosaur?
- 20:06From the Field Museum.
- 20:07There's a-- Yeah.
- 20:08The m- for the, the example of the T-Rex from the Field Museum.
- 20:11Yeah, exactly.
- 20:11And so the escalator be- below that, they set up this big kind of like, um, site a few times a year where any employees, as they're walking by, can, a, kind of like, um, come get, come meet, meet, meet up with a clinician.
- 20:28They can, uh, pick up kits.
- 20:30So for example, for tests that can be done at home, a PSA test, fit test for colon screening, et cetera, they can literally just like pick them up as they're going by.
- 20:38Um, they can also do that online, so you can order online, and then within a few days you're set up for all of your screenings and all caught up on your screenings.
- 20:48If you have a positive result, that's also a key place where Color makes a really big difference, is that oftentimes someone has a positive result, but nothing happens or there are really long delays.
- 20:58For example, in colon cancer, um, almost half of the positive fit tests never get a clinical follow-up.
- 21:06So this is someone who has like a 5 to 10% chance of being diagnosed, and the ball gets dropped.
- 21:12Well, I think one of the reasons for that is like, you know, the way in- payer incentives work is that they get rewarded for doing the test, not doing something with it.
- 21:22Uh, but you know, but in our case, like we see sometimes people will… You'd have a positive FIT test and get scheduled for colonoscopy six months later.
- 21:30During that six month window, you know, you have a, you know, you can have a whole stage advance, um, you know, that like so, so much can go wrong during that six month window.
- 21:40We take that down to under two weeks.
- 21:43Um, and so just in managing that process for them, um, and giving them the clinical access with, in a very high level of immediacy, um, you completely change the trajectory for, for these cancer patients.
- 21:58The goal has literally gone from making testing cheap and available and insights to really a, a, a, a mix of virtual and in-person care that's, that's tuned for the, the, any of us who are, have ca- a risk for cancer.
- 22:15Exactly like for broad distributed populations.
- 22:18Um, and you know, we work with all of the kind of like community clinics, with NCI centers, et cetera.
- 22:23So we, so we don't compete with them, but you, it's almost like realizing that actually there is like a very big gap w- for creating this like virtual first, like national cancer center effectively that- Well, you're effectively an intelligence and activity layer on top of a, a, a, by definition dumb system that's disconnected, you know, between diagnosis and care and follow-up and communication.
- 22:52You're, you're kind of knitting it together.
- 22:54It's kind of, uh, you know, I, I guess, I mean, tr- it is virtual first, but it also is ti- it also is tying the whole getting the best of the system, honestly, when it works well Yeah, totally.
- 23:06Because, you know, uh, the, the, the thing that's, you know, we, we have-- we are fortunate to have like, you know, incredible cancer centers in the, in the country, you know, et cetera.
- 23:15Like, we, we do have a lot of like really great physical clinical infrastructure, but most of our healthcare lives, 99% of our life is outside of the health setting, right?
- 23:28And so this is really about, you know, taking the health setting to you, right?
- 23:32And, um, and that like completely changes the, you know, the equation for people.
- 23:37The other realization too that's kind of important in this is that the fundamental cost structure for a virtual model makes it possible to make services available that are completely impractical, financially impractical, um, in a physical setting.
- 23:56What I mean by that, like, uh, to give you some concrete examples there, you know, during treatment, you know, your, uh, nutrition is very, has a big impact.
- 24:07Your mental health has a big impact.
- 24:09Financial toxicity, like literally are you able to pay your bills, has a big impact of whether you successfully go through cancer treatment.
- 24:15Um, your, like, survivorship post-treatment, like how that's managed is very consequential.
- 24:20But when you look at a cancer center, you know, they make money… The only things that really make money for them are like, there's like three things, right?
- 24:27Like it's high-cost imaging, surgeries, radiotherapy, uh, and infusions.
- 24:34That's, I guess, four, right?
- 24:36Sure.
- 24:36Everything else loses money, right?
- 24:38Like cancer centers might have like a mental health service, but they do that because they know it's important, but they lose money doing that.
- 24:44Or like high risk, like managing people with high elevated risk.
- 24:48Like every time I go to Stanford, I cost them money.
- 24:52Uh, but you know, they make money if ever I get diagnosed.
- 24:56That's why, you know, that's kind of how that math kind of adds up.
- 24:59But the side effect is that all those, like everything outside of those four are very undersupplied in a physical setting.
- 25:08In a virtual first setting, you can dramatically increase the effective supply of these because you have just a very different cost structure.
- 25:15Like, you know, we are, you know- Our expert who helps us with like sarcoma cases, for example, we can amortize their skills, you know, na- on a national footprint.
- 25:27Well, and you can leverage all kinds of online tools a- across a much broader- Yeah, exactly … I mean, it's, it's, it's, you, you got an advantage in tying things together, making them cheaper, and making them comprehensive.
- 25:37So what's the ROI for employers, and what's the impact for patients?
- 25:42Yeah, I mean, like, um, the, uh, across the board we're seeing like a, between a 3 and 8X return on the spend that they have with us.
- 25:52Um, and- How do you measure that?
- 25:55Do you think about that in terms of savings or…?
- 25:58Yeah, so we measure it in two ways.
- 26:00Um, there's one which we call it like direct and indirect ROI.
- 26:04The direct ROI is literally apples to apples.
- 26:07If you did that same thing through, you know, your standard plan, um, how much would it cost?
- 26:15Like, literally, like how much did it cost to do a PSA test or for a tumor board review to happen or- Oh, really?
- 26:20So you on, on, on, on, on the regular hard costs, you can drive an ROI?
- 26:25So you, you- Oh, by far, yeah … so a, a employer with or without you.
- 26:28Interesting.
- 26:29I just assumed it was, it was, it was related to outcomes or total cost of care.
- 26:32No, so like, th- like there's a first like, uh, you know, there's a th- three, 3X, three to 4X of the ROI, like is all like direct ROI.
- 26:41It's like you take the thing that you would've done in a traditional fee for service model, um.
- 26:46And again, like it, it actually makes sense when you step back because like there's so much overhead that's baked in to any of the standard like fee for service clinical- Access, which is like, you know, the, you know, overhead for the doctor, right?
- 27:02Like, you know, when you're literally, you know, your PCP going between, you know, visits for, for patients.
- 27:08Um, you have RCM, right?
- 27:10Like, you know, that's a 30 to 40% overhead of just, like, dealing collection.
- 27:16You know, there's all this like, you know, costly value leakage that happens.
- 27:21Um, so that's one big part.
- 27:23And then there, the, what we call indirect is the side effect of having better clinical management, right?
- 27:29Like, what is the value of catching this cancer at a stage III instead of stage IV?
- 27:35What's the value of… And there what we do is we compare relative to, uh, in, in each population we have, you know, we, we usually get in the first year about 20 to 30% of the entire population that uses Color.
- 27:48It's actually a higher percentage for active cancer patients and survivors, about 2X that.
- 27:52But like, if you look at holistically, and then we, we compare to other populations that are not u- not using Color, and obviously there's a self-selection bias there.
- 28:00But, you know, you, there at least you're seeing like, okay, for people who didn't go through Color, the time between a positive FIT test and getting colonoscopy is six months instead of, you know, three weeks.
- 28:16I think you said that, like, you're 66% faster a- across the board in terms of from a, from a, from any kind of indication to the next step in, in care.
- 28:26I mean, the, the, the clock is against every cancer patient.
- 28:30I mean, t- time- Exactly … is literally l- life, life saved.
- 28:33So this, this is even before you get into health outcomes.
- 28:38Yeah, exactly.
- 28:38And so it's, and it's very-- those, those are very consequential, right?
- 28:41Like, for both the progression of the disease, obviously people's even like, you know, there's the psychological impact.
- 28:47Um, there's also additional costs that don't often get accounted for that we don't actually count in our ROI.
- 28:53But for example, during those windows of time, people are also, like, seeking additional care, additional opinions.
- 28:59They're, you know, they're like, you know, oftentimes, like, doing their own, um, you know, random search as well that also is costly to the system.
- 29:08So when you actually just, like, take charge and make the right thing happen for people, you know, a lot fewer things can go wrong, right?
- 29:14And so, um, you know, uh, things like ER visits, um, we-- I, I don't wanna give you the wrong number, but we, we cause like a drastic reduction in, in ER visits.
- 29:26Um, and these are again, like, you know, there are times when you really should go to the ER, and there we, like, we tell you to go.
- 29:32But there are a lot of times where, you know, you're, you have some new side effect that you need to understand how to manage it.
- 29:39Or, you know, there's kind of these, a lot of these cases where you can actually manage someone, where the only reason they're going to the ER is because they just need to talk to a doctor to get some help.
- 29:50But you can't, you know, but it's gonna take two weeks to see your oncologist, right?
- 29:53Like, and so just giving people rapid access, um, is a, you know, it saves a lot of money.
- 29:59Rapid access is something that it turns out to be a universally, uh, universal interest on the part of US healthcare.
- 30:06Maybe just to wrap, Othman, we could just talk, break the different populations and, you know, you're an expert now in this field, having survived it as a leader for, is it 14 years?
- 30:17Uh, yeah, it's- Yeah.
- 30:18I think we're coming up on 14.
- 30:19Thirteen and then change.
- 30:20Yeah, yeah, yeah, yeah, yeah.
- 30:21So, um, okay, as a, as a, as a, as a founder of a pathbreaking cancer genomics testing and now a virtual care clinic, what's your, what's your, what's your advice to employers on what they should be thinking about that they're not thinking enough about in terms of cancer care?
- 30:37I mean, I think one of the big unlocks, like the big ahas when we spend time with people, is making them realize that- Reducing costs and improving outcomes for cancer is a clinical problem.
- 30:48It's, like I think there'd been this kind of like wave of like, oh, it's all about navigation and incentives, right?
- 30:55Like cancer is not an elective surgery, right?
- 30:57Like I, I always tell people like,"I've never met a human being who wants to go get a colonoscopy or mammography who wants to over-utilize that," right?
- 31:05Like those things are not like, you know, TikTok videos or iPhones, right?
- 31:08Like, uh, you know, the… And so, so i- but the, when you actually unpack like ca- And also cancer is expensive, right?
- 31:16Like a late stage, stage four cancer is gonna be expensive and it sucks no matter how you cut it.
- 31:21But when you look at, okay, here's a path that actually happened, and here are the set of things that could have made it, uh, given it better outcomes and made it cheaper, um, almost all of them are actual clinical, uh, choices and, and timing of access.
- 31:42Um, and so that's the biggest unlock with employers is like, it is actually very actionable.
- 31:48And it's not about like rebundling, it's not about just navigation and giving people a ph- another phone number to call or something like that.
- 31:56It's actually literally like there's a missing set of clinical services that when they're there, you can make a big difference.
- 32:03It sounds like your advice to employers is cancer is a sys- cancer care is systematically failing, and we can create a system solution Exactly.
- 32:13It's like looking at, take- taking a systems view to it.
- 32:15Um, and, you know, and, and to your point too, it's like it's not, there's no silver bullet.
- 32:20I think oftentimes people like get really excited about some new technology or something like that.
- 32:24Yeah, welcome to the valley.
- 32:26Yeah, exactly.
- 32:27That's… And, and, you know, and, and, and those do add up, right?
- 32:30Like, you know, it's kind of like- Sure … detecting cancers earlier or new therapeutics, like the RevMed data that's been coming up, et cetera.
- 32:35Now, as a, as a cancer expert, what's your advice to families who think they've got a, a cancer problem?
- 32:41Could be a risk, could be a recent diagnosis.
- 32:43What's your advice to families and patients?
- 32:46Um, I think there it's like, you know, um, sign up with a, um, a service that, um, can manage, um, elevated risk for you, um, and help you like understand it and manage it proactively.
- 32:58Like oftentimes there are like risk-adjusted guidelines and things that are actually have, are really proven to make a difference.
- 33:03Um, and you know, if… And we do, we, you know, we currently, like you can't access Color if you're not part of an employee or, or payer population, but we do help a lot of people when they just like reach out to us.
- 33:15Like, we have like this really big like effectively friends and family, uh, you know, uh, community that we s- that we support just to do the right thing for folks.
- 33:23Um, so you know, if people have, you know, need help, like they can always reach out to us.
- 33:27We're always ready to help.
- 33:29Um, and we just do that like, you know, for, for karma.
- 33:33And now, okay, we're- healthcare is going to be an increasingly central to the political conversation in America.
- 33:39People are disappointed, they're angry.
- 33:41There's a cost and there's a care problem.
- 33:43If you're a policymaker, you, you've suddenly there's a, a, a, a new… You've got control of the, the House and the Congress and the White House.
- 33:51You're talking to the president.
- 33:53What's the one thing that we should be doing in DC on cancer care and cancer policy that we're not doing right now?
- 33:58The path to get FDA approval for novel therapeutics and for, um, cancer vaccines and so on, I think coming up with a strategy that is compatible with the AI era, I think like we're getting this explosion of discovery that's happening now.
- 34:15And you know, if we can make policy choices that allow those discoveries to be helping patients at the bedside in the next like three years instead of next 30 years, right?
- 34:25Like the area under the curve for that is, is massive, right?
- 34:29Um, uh, I think that's, I think there's a whole like set of like how payer incentives work and et cetera, that really goes into like, I think, you know, the The entire, like, time horizon problem.
- 34:41Like, uh, for-- the reason, for example, why we work with employers as a first basis is actually because they have a long time horizon around the life and outcomes of people.
- 34:50Um, whereas, uh, most commercial payers have a much shorter time horizon, and that's actually a really big problem when you think about, you know, investing in cancer prevention and, you know, long-term health I think cons-consumers have noticed that many health insurers don't care.
- 35:04Yeah, exactly, right?
- 35:05Like it's so- But thank you for re- thank you for reminding us of that wonderful aspect of the US healthcare system.
- 35:12Uh, Othman, it's, it's been a pleasure, but I think we should wrap there.
- 35:16Um, I'm sorry we didn't get deeper into your entrepreneurial journey, but I'm really happy we talked a lot about cancer care 'cause it affects so many families.
- 35:24So that's it for another episode of Care Talk.
- 35:28Um, if you like what you heard or you didn't, we'd love you to subscribe on your favorite service.
- 35:34I'm John Driscoll, the chairman of UConn Health, and thanks for listening to my friend, Othman Laraki, who is increasingly coming up with better ways to improve cancer care.
- 35:44Thank you for everything you do, Othman.
- 35:45It's a pleasure.
- 35:47Thanks for having me.