
Counter-Errorism - Episode 3 - Jon Schmidt
Jon, Ken and James speak candidly about the latest wave of awesomeness to hit a lot of places for the first time: Learning Teams
Using respectful inquiry by examining normal work. They can be used to improve anything: Jon uses an example of "pulling overhang".
Post incident review of normal work being done. Investigate differently. Not easy to do this, because of the culturally steeped traditional ways of performing incidents reviews. Learning Teams are the best way to learn from each other with people who share the same goal.
Great learning team starters:
"Where do you feel the next accident…
The skinny
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