126 : Kids in the Coffee Shop! | An exploration of approaches and best practices from two different cafes on opposite sides of the same specialty coffee coin

Keys To The Shop : Equipping Coffee Shop Leaders · Dec 11, 2018 · 1h 26m

Kids! When you open a shop you are bound to be serving these little hot chocolate drinking future baristas right along side their single-origin cortado drinking parents. The question is, are they welcome?How do we view them? How do you serve them and still serve your older clientele well? What if we want to focus more on the grown ups? What are some best practices in serving families? Today we are exploring the topic by interviewing two different owners of two different cafes (The Old Barracks & Lucabe Coffee) who take drastically different approaches to the issue of catering (or not…