Latest / Boardroom Conversations with Fexingo: CEOs, Strategy, and Corporate Leadership Explained
How JPMorgan Built Its Operating System
While most banks chase revenue growth through mergers, JPMorgan Chase is quietly building a technological moat that rivals Big Tech. This episode examines how CEO Jamie Dimon has turned the bank into a software company, investing over ten billion dollars annually in technology to automate risk, streamline compliance, and capture market share from fintech disruptors. We look at the specific operational levers—like straight-through processing and AI-driven fraud detection—that allow JPMorgan to profit even when net interest margins compress. It is a case study in using scale not just for size…
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