Latest / The Human Factor: Exploring the Intersection of Humanity, Technology, and Transformation
S2 Episode 12|025 The Collective Transformation Problem: When an Entire Industry Has to Change at Once
Guest: Eric Hoplin, President and CEO, National Association of Wholesaler-Distributors (NAW)
Most transformation conversations focus on a single organization. One leadership team, one culture, one set of resistance dynamics. But what happens when the transformation challenge is not one organization but 30,000 companies that must change simultaneously because their supply chains are interdependent? When one link in the chain modernizes and the others do not, the system does not get faster. It creates new friction.
That is the collective transformation problem, and it is the challenge Eric…
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