Latest / Big Talk About Small Business / Ep. 34 - The Unseen Labor of Love Behind a Thriving Small Business - with Garrett Peters of Duncan & Stone Paper Co.
Transcript
- 0:04Mark Zweig: Okay, everybody, welcome back to another episode of big talk about small business.
- 0:13Mark Zweig: I don't know what he's doing today.
- 0:16Mark Zweig: I don't know what he's on.
- 0:18Mark Zweig: Got me pumped up, bro.
- 0:19Mark Zweig: He just he's the guy's fired up and he's drinking Coke zero.
- 0:23Mark Zweig: So you don't even have any caffeine in that, eric.
- 0:26Mark Zweig: No, it was caffeine then, is it?
- 0:28Eric Howerton: Sure, yeah, it's got zero.
- 0:29Eric Howerton: Oh, it's got to be something good, something.
- 0:31Eric Howerton: You just learned that.
- 0:32Mark Zweig: And now you should try them.
- 0:33Mark Zweig: Maybe I will.
- 0:34Mark Zweig: I can't stand artificial sweetener, though I just I can't.
- 0:37Mark Zweig: I ate it.
- 0:38Mark Zweig: I absolutely hate it.
- 0:40Mark Zweig: But anyway, yeah, it's like one molecule away from rat poison.
- 0:44Mark Zweig: Did you know that?
- 0:44Mark Zweig: I did not know no way it is.
- 0:46Eric Howerton: Really yeah.
- 0:48Mark Zweig: It's almost identical in profile.
- 0:50Mark Zweig: That's why it tastes so good.
- 0:51Mark Zweig: Yeah, it does.
- 0:52Mark Zweig: They hook you.
- 0:53Eric Howerton: Yeah, cool, everybody likes a little rat poison.
- 0:56Mark Zweig: No, I saw this.
- 0:58Mark Zweig: I saw this article the other day, okay, online, and it was a 70 year old guy who has only consumed Coca-Cola for his entire life.
- 1:08Mark Zweig: He never had water.
- 1:10Mark Zweig: No way, that's what it said.
- 1:12Mark Zweig: How is he still alive, I know?
- 1:14Mark Zweig: But he said the doctors keep telling him to drink water, but he stopped going to.
- 1:18Mark Zweig: He drinks coaccus.
- 1:20Mark Zweig: That's your oven.
- 1:21Mark Zweig: That's your oven I love it.
- 1:23Eric Howerton: Okay, is it the fully-wetted like full sugar?
- 1:25Eric Howerton: I see you have teeth, that's so weird though.
- 1:30Mark Zweig: When I worked at Byche Office as a kid, we used to use Coca-Cola to clean tires.
- 1:34Mark Zweig: Yeah, because the acid before we had Armoral, we used Coke Anyway.
- 1:43Eric Howerton: Sponsor for Bill.
- 1:46Mark Zweig: Speaking of, did you remember in science class they would throw teeth at it and just see how long it was before they rotted away?
- 1:53Mark Zweig: Oh God, it was just terrible.
- 1:55Mark Zweig: Oh boy, anyway, that's a diversion.
- 1:58Mark Zweig: We've got a guest in the studio today, garrett Peters.
- 2:03Mark Zweig: Thank you for having me With me.
- 2:05Mark Zweig: Excited to be here.
- 2:06Mark Zweig: Duncan and Stone Paper Company.
- 2:09Mark Zweig: That's neat.
- 2:10Garrett Peters: Always wear my hat so people know who you're right.
- 2:13Garrett Peters: They have no idea what Duncan and Stone Paper Company is, but they see the hat, but it's a classy name and it's a good logo.
- 2:20Mark Zweig: Thank you, it is.
- 2:21Mark Zweig: I agree, I did a little reading.
- 2:26Mark Zweig: We like to discover our guests in the course of the show.
- 2:31Mark Zweig: It makes it a lot more fun and more interesting and more authentic yeah, more authentic, like our listeners, totally.
- 2:39Mark Zweig: Yeah, authentic.
- 2:40Mark Zweig: I like that word, thank you.
- 2:41Mark Zweig: It's a bit of a cliche today, but I still like it.
- 2:45Mark Zweig: I like him Genie.
- 2:48Mark Zweig: I like everything Eric does.
- 2:50Mark Zweig: Thanks, thanks, why he sees the best.
- 2:52Mark Zweig: Thanks, buddy.
- 2:53Mark Zweig: It's always fun being here with him and it's going to be fun being with Garrett too.
- 2:57Mark Zweig: I can tell yeah.
- 2:58Mark Zweig: So, garrett, before you tell us a little bit about yourself and Duncan and Stone Paper Company, I looked you guys up online and I saw was it your wife and her friend Were the ones who actually started the business.
- 3:15Mark Zweig: What's the story with that?
- 3:17Mark Zweig: That's a great question, man.
- 3:19Garrett Peters: But now you're the CEO, yeah, so a little background about me.
- 3:23Garrett Peters: So yeah, I got the title CEO somehow and we'll get to that at some point, I'm sure, but so Were they just trying to play?
- 3:31Mark Zweig: Yeah, okay, thank you, thank you, thank you, making you feel like you're okay.
- 3:33Mark Zweig: Yeah, yeah, basically, I'm sure you deal with it.
- 3:37Eric Howerton: I'm sure it's a big deal with Garrett, deal with everything that happened.
- 3:40Eric Howerton: Oh, yeah, for sure, we're sure, we're sure.
- 3:41Eric Howerton: Relations, you're the CEO.
- 3:42Eric Howerton: You're like, oh sweet.
- 3:43Eric Howerton: And then you're like, whoa, this is not a.
- 3:45Garrett Peters: CEO job.
- 3:46Garrett Peters: It's a bad job anyway, we have, I'm going to change my title.
- 3:51Mark Zweig: We have been there.
- 3:51Mark Zweig: After this, I'm definitely changing my title.
- 3:53Mark Zweig: You can't please anybody and you'll never get any positive.
- 3:55Mark Zweig: That's not a problem.
- 3:56Mark Zweig: It's nothing but problems, okay.
- 3:58Eric Howerton: And all the inslee when you went out with them.
- 4:01Eric Howerton: Yes, exactly.
- 4:02Eric Howerton: So tell us Enjoy running your own business.
- 4:04Eric Howerton: It's the first softball.
- 4:06Garrett Peters: So Stephanie is my wife.
- 4:08Garrett Peters: We just celebrated 15 years yesterday.
- 4:11Garrett Peters: 15 year anniversary.
- 4:12Garrett Peters: Well, you've made it longer, I made two of mine, so Just appears.
- 4:18Garrett Peters: So, that says a lot.
- 4:19Garrett Peters: Stephanie is, she's the best and she is a the epitome of a dreamer, visionary, like starter, entrepreneur.
- 4:28Garrett Peters: She's a real entrepreneur and early on in our marriage she had this vision that she wanted to figure out a way to get me out of my job so we could do our life together and kind of you know and have a life and have a life yeah.
- 4:47Eric Howerton: That's freedom.
- 4:47Garrett Peters: And it really was.
- 4:48Garrett Peters: It was probably in about 2015 or 16.
- 4:51Garrett Peters: And we sat down.
- 4:53Garrett Peters: We had we had two young kids at the time.
- 4:55Garrett Peters: We have three boys today and at the time she was like what do we want our life to look like?
- 5:02Garrett Peters: What do we want our every day to look like?
- 5:05Garrett Peters: I like Stephanie, she's amazing.
- 5:07Garrett Peters: I wish she was here.
- 5:08Garrett Peters: She will have to have her on at some point.
- 5:09Garrett Peters: But she was like let's define our why, what we want our kind of life to look like, and then we set down a path of how do we get there.
- 5:17Garrett Peters: And she was really on this, this journey of I want to get Garrett out of his like nine to five corporate job.
- 5:23Garrett Peters: What is fantastic, why she's the best one I know.
- 5:25Garrett Peters: She's really looking out for him.
- 5:27Garrett Peters: She was like, and she was like I'm going to get this is my goal, I'm going to get my.
- 5:32Garrett Peters: And I didn't.
- 5:33Garrett Peters: It wasn't that I hated my job.
- 5:33Garrett Peters: I worked for some great companies a harvest group for a really long shirt, and I worked with, you know, at North Star way back in the day with Claybone.
- 5:42Garrett Peters: I worked with Claybone, I worked with Clay and Rick and Henry and all these guys, amazing guys, and that's part of my journey is so Henry Ho.
- 5:48Garrett Peters: Where's Henry Ho?
- 5:49Garrett Peters: Yeah, yeah, I am Rick West Clayville, love man.
- 5:51Garrett Peters: Yeah, amazing men and and we can get to some of how they shaped my vision for, like, starting my own business.
- 5:57Garrett Peters: But basically back to your question, the original question.
- 6:01Garrett Peters: Stephanie and Sarah, her best friend, were dreaming of what could we do together.
- 6:07Garrett Peters: And then, and you know, fast forward to 2019.
- 6:10Garrett Peters: They started this idea of Duncan and Stone, of could we create a brand that sold journals, gift double items, cards, et cetera.
- 6:20Garrett Peters: I think there's an opportunity here.
- 6:23Garrett Peters: So we went all.
- 6:24Garrett Peters: We have four owners and four founders of the business.
- 6:26Garrett Peters: Sarah and Stephanie are kind of the front.
- 6:28Garrett Peters: You know the facing of the business and the kind of the vision of Duncan and Stone, and I came in early on and and and helped kind of start the business with them.
- 6:36Garrett Peters: And who's the other Rover man?
- 6:38Garrett Peters: His name's Garlin.
- 6:39Garrett Peters: He has a full-time job.
- 6:40Garrett Peters: He's just an owner, he doesn't work on it.
- 6:41Garrett Peters: He's a financial investor.
- 6:42Garrett Peters: He's kind of the finance yep investor and kind of he helps with some strategy and stuff like that and so, but not not really involved in the business.
- 6:51Mark Zweig: So what made you all want to go in that business?
- 6:53Mark Zweig: I mean, it just seems like that's a obviously a super mature market.
- 6:59Garrett Peters: Yeah, so the the background is Sarah was running an Etsy business on the side, so she's a stay-at-home mom.
- 7:05Garrett Peters: They also have three kids as well, and she is running an Etsy business creating cards and mutations like design.
- 7:15Garrett Peters: She's an amazing designer.
- 7:16Garrett Peters: She designs all our products now and and still does.
- 7:18Garrett Peters: She was running an Etsy business at the time and one of her one of her items was a set of pregnancy cards that she sold.
- 7:25Eric Howerton: Hold on, gary, yeah, yeah, mark's got to check in on his oh, that's on his car.
- 7:29Eric Howerton: Oh, god Damn right, let's pull him up.
- 7:31Eric Howerton: Is he really, though?
- 7:35Eric Howerton: Yeah, yeah.
- 7:39Mark Zweig: I am.
- 7:40Eric Howerton: I love that.
- 7:40Eric Howerton: I don't you I am.
- 7:41Eric Howerton: I'm sorry, bro, I won't do that again, don't be upset, don't be upset.
- 7:47Mark Zweig: If we buy my wife a new car, I think I'm going to take her car myself, are you yeah?
- 7:51Mark Zweig: Nice, that's nice, yeah.
- 7:53Eric Howerton: Sweet, well why she knew new car, then that's nice one.
- 7:56Mark Zweig: Because she likes performance.
- 7:57Mark Zweig: Oh wow, she's.
- 8:00Mark Zweig: Wow.
- 8:01Mark Zweig: I'm sure she does that was good bro.
- 8:03Mark Zweig: I like that it's not fast enough for her.
- 8:05Mark Zweig: I'm serious.
- 8:05Mark Zweig: She likes to go fast, all right, I like where the she's hiding.
- 8:10Eric Howerton: Okay, so interview has.
- 8:13Eric Howerton: So here's the deal I don't have to derail this.
- 8:15Mark Zweig: Go on, no, no, no, it's fine, I can, I can, I can, I can, I can talk.
- 8:18Mark Zweig: Thank you, you're right.
- 8:19Garrett Peters: Yeah, yeah, yeah, this is fine.
- 8:20Garrett Peters: We're here to talk.
- 8:21Garrett Peters: Oh, so what's funny is what here's.
- 8:24Garrett Peters: What's funny is Sarah was selling these items on Etsy and she had.
- 8:28Garrett Peters: She was packing up these cards at night.
- 8:31Garrett Peters: We were hanging out at their house as friends there's some of our best friends and we're like what is going on, Like your hand putting together these you know orders for people, and Stephanie and I are sitting here like there's got to be a better way to do this.
- 8:45Garrett Peters: Sure, and she's like it's getting to the point where she's working at night.
- 8:48Garrett Peters: She's making shoes, a pair of yeah, she's like really grinding on her business.
- 8:53Garrett Peters: And so we were just going there might be something here.
- 8:58Garrett Peters: You clearly have a market for this.
- 9:00Garrett Peters: And then we're also looking at other like items that we could create journals, keepsake items, giftable types of goods and we just went down a path in 2019 of going we kind of step back and said we don't want to just sell an item or two, Like we're just going to sell a couple items on Amazon or whatever it may be.
- 9:21Garrett Peters: What if we created a brand that kind of housed all these different types of items and we formed the business in 2019, Duncan and Stone.
- 9:29Garrett Peters: We had three items we started with and we launched in 2020 officially online.
- 9:35Garrett Peters: So our business is almost online today.
- 9:38Mark Zweig: Are you selling only from your own website or do you sell on any other?
- 9:41Garrett Peters: site.
- 9:42Garrett Peters: We sell on Amazon.
- 9:43Garrett Peters: Okay, we sell on Etsy and our website and those are the three primary channels.
- 9:48Garrett Peters: And early on, as a unknown brand, you know, at the time we made the decision, for better or worse, to launch on Amazon and so we set up the business that way, registered the brand, launched on Amazon as kind of our first big channel, and Amazon is still our biggest revenue channel today.
- 10:08Garrett Peters: So it's just keeps growing.
- 10:11Garrett Peters: It's just really growing.
- 10:12Garrett Peters: We've debated it.
- 10:15Garrett Peters: We've debated it.
- 10:16Garrett Peters: I mean honestly, I'm just not sure we said to get very sensitive juice.
- 10:21Garrett Peters: Hey, we could.
- 10:22Garrett Peters: I love to talk about this.
- 10:24Mark Zweig: I love to talk about this Stunch, stunch Walmart or Walmart.
- 10:28Mark Zweig: Really, I love Walmart, are you really?
- 10:29Mark Zweig: Oh, I am Big time.
- 10:31Mark Zweig: Yeah, do you?
- 10:32Garrett Peters: I mean, the business is yeah, to be honest with you, it's one of those things that I'm like we've had so many other things that we've been working on over the years that I'm kind of like is it really worth it for me to go through the hassle of doing that?
- 10:45Garrett Peters: Maybe it is.
- 10:45Garrett Peters: I mean, I'm sure there's an argument to be made that it is, but we just haven't.
- 10:49Mark Zweig: There are low company in our area.
- 10:51Mark Zweig: I know we love Walmart.
- 10:53Garrett Peters: That's big I am.
- 10:55Eric Howerton: Big fans yeah, yeah, yeah, but it does take effort and time right.
- 10:58Eric Howerton: Yeah, attention.
- 10:59Eric Howerton: Yeah, boy.
- 11:00Eric Howerton: It's kind of like when you know how and when do you do that?
- 11:04Mark Zweig: That's when Eric's business is.
- 11:05Mark Zweig: You know, was very instrumental in making Walmartcom viable.
- 11:09Mark Zweig: Yeah, yeah, we can talk about that.
- 11:10Mark Zweig: Yeah, we can go on that, yeah, we can get into that.
- 11:12Mark Zweig: So so Amazon, etsy and her own site, and it's hard driving traffic to your own site.
- 11:19Mark Zweig: Well it seemed like it is Got a great brand.
- 11:21Mark Zweig: I mean we have made you have.
- 11:23Mark Zweig: Yeah, I mean it's.
- 11:25Mark Zweig: I appreciate that.
- 11:26Mark Zweig: It's amazing You've only been in business since 2019.
- 11:29Garrett Peters: Yeah, yeah, and I think that that, early on, the reason we started with Amazon is to say, hey, we wanted to reach as many people as we could initially, right, so like, let's get our name out there.
- 11:39Garrett Peters: Now, I wish that we would have been smart enough or had the know how or partners to be like let's build a direct to consumer business through your website first.
- 11:49Garrett Peters: Yes, that would have been, that would have been amazing.
- 11:51Garrett Peters: We just didn't know what that was going to look like or how to do that the right way.
- 11:56Garrett Peters: And we make it expensive too.
- 11:58Garrett Peters: Yeah, like customer acquisition costs and how to do all that.
- 12:01Garrett Peters: But it's hard, you know, over the last couple of years in particular, we've really made a big shift to drive more traffic through our website, work on SEO type of things, email marketing, sms.
- 12:13Garrett Peters: We've always done ads, so Google ads, you know, facebook, Instagram ads.
- 12:18Mark Zweig: But I have a figure that out myself, the formula on that yeah, We've turned.
- 12:24Garrett Peters: I mean you guys could probably teach me a little.
- 12:26Garrett Peters: Well, I have worked with a lot of people that know how to do it, I mean.
- 12:29Garrett Peters: So that was one thing that we really did early on was we looked at what our team it was good at.
- 12:37Garrett Peters: Yeah, things like Sarah being the creative director, the kind of brand voice, me being just a guy that would get stuff done on the business, set up stuff.
- 12:46Garrett Peters: There was the marketing side customer acquisition, email marketing, google ads it was all that.
- 12:53Garrett Peters: We have an agency that does it now.
- 12:55Garrett Peters: Yeah, so for a long time, a local company called Vanquish Media Adam Adam Fight is his name shout out Adam.
- 13:02Garrett Peters: He's a great guy.
- 13:03Garrett Peters: He helped us get all that stuff set up early on.
- 13:07Garrett Peters: I think we just shifted everything to an agency that does our SEO, ads and email marketing.
- 13:13Garrett Peters: Okay, so they did it all together.
- 13:15Garrett Peters: He's still working with Adam.
- 13:17Garrett Peters: We don't work with Adam anymore.
- 13:18Garrett Peters: No, yeah, yeah, we moved on from him, but he was super helpful for us.
- 13:22Mark Zweig: So where's the business now?
- 13:23Mark Zweig: Like, how big are you guys?
- 13:25Mark Zweig: What are you?
- 13:25Mark Zweig: Where are you going with it?
- 13:28Garrett Peters: Yeah, I mean we did, you know, in 2020, we did about $300,000 in revenue.
- 13:35Garrett Peters: Okay, 2020, 2021, we about tripled and did not quite a million, but close to a million.
- 13:42Garrett Peters: Yeah, in 2022, we did a couple of million dollars in sales in 2022.
- 13:48Garrett Peters: And last year we did like three and a half.
- 13:50Garrett Peters: God love you.
- 13:51Garrett Peters: We did like three and a half million.
- 13:53Garrett Peters: Thank you, congratulations.
- 13:54Garrett Peters: That's fantastic, man.
- 13:55Garrett Peters: So at this point, I mean it's amazing, like the fact that our business keeps growing the way it does is just incredible with the small team of four and that's great.
- 14:06Garrett Peters: You know, we ran the business out of our house for multiple years and so we are so thankful for like where it's at.
- 14:12Garrett Peters: I mean, I think that there's a good chance we get hit $5 million this year in revenue.
- 14:16Garrett Peters: I think that's like when we're headed, oh, it's wonderful and I love it.
- 14:19Garrett Peters: That's fantastic.
- 14:20Garrett Peters: So last year we sold like 120,000 orders or something last year.
- 14:27Eric Howerton: Wow, that's insane.
- 14:28Eric Howerton: What's the ratio?
- 14:29Eric Howerton: So you said Amazon's Amazon stills.
- 14:31Eric Howerton: Is that like at 60%, yep?
- 14:33Garrett Peters: 60% is Amazon, but 20% is at sea and about 10% is our website.
- 14:37Garrett Peters: And then a little bit for wholesale.
- 14:40Garrett Peters: We have a wholesale business as well.
- 14:42Garrett Peters: Yeah, yeah.
- 14:42Garrett Peters: So we sell the stores city supply and Fayetteville, you know, white's, mercantile and Nashville, places like that, right Cool stores the hip, totally yeah.
- 14:51Mark Zweig: Yeah, so what's?
- 14:53Mark Zweig: Can I ask, like, what's the legal form of organization?
- 14:56Mark Zweig: Did you set it up as a corporation?
- 14:57Mark Zweig: Is it as a corporation?
- 14:58Mark Zweig: Yeah, okay, good.
- 14:59Garrett Peters: Yeah, that's the when we, when we were in 2019, when we were dreaming about this thing, my, my idea was, like I was coming into this, like I'm interested in trying to start something, Like my view was, I've been around great business owners, entrepreneurs Ross Cully, Bill Wakesman, Dan Arsberg, all these amazing men who are like starters and built, built these amazing businesses.
- 15:26Garrett Peters: Right, I was just always like I kind of want to do that.
- 15:29Garrett Peters: Yeah, there's something in me that wants to do that.
- 15:32Garrett Peters: Sure, I had we get it.
- 15:33Garrett Peters: You know, you guys, I'm speaking to the crowd.
- 15:36Garrett Peters: Yeah, we totally understand, Like.
- 15:38Garrett Peters: So.
- 15:38Garrett Peters: So when I was like, hey, we're going to sell Prompti Keepsake journals I didn't even know what that meant.
- 15:44Garrett Peters: It wasn't like that meaningful for me at the time was like I don't really care what it is.
- 15:50Mark Zweig: That's a huge passion for that.
- 15:52Garrett Peters: But I'm just want to see if we can create something Like what, what would that look like?
- 15:55Garrett Peters: And I was just always like intrigued by that.
- 15:58Garrett Peters: And so, you know, when we started, I was like, let's just figure out how to start a business together, yeah, and?
- 16:05Garrett Peters: And so back to your question.
- 16:06Garrett Peters: There were some of our best friends and actually, when I got feedback from mentors of mine, they were all kind of like I don't know if you should do that.
- 16:16Garrett Peters: Right, proceed with caution.
- 16:18Garrett Peters: You know what I'm saying Proceed with caution.
- 16:19Garrett Peters: And I was real hesitant about it, honestly, because I was.
- 16:22Garrett Peters: What I didn't want to do was like ruin a friendship, a deep friendship that we have just to start a business, right.
- 16:28Garrett Peters: And so we spent a lot of time really like wrestling through what it looks like, what does an ownership look like, what does roles look like, what is the vision of where we're going, before we even had a product.
- 16:40Garrett Peters: Good, and just the feedback I got was like set it up the right way, yeah, don't just willy nilly, thank you, do something.
- 16:49Garrett Peters: Exit plan Get, get with the lawyer, yeah, set the bylaws, set the corporation up, all the other things, all the stuff.
- 16:55Garrett Peters: And my team Shareholder, yeah, yeah, shareholder, all the stuff, and I was like I didn't know about any of that and they're all like this seems like a lot of work, like doing all this stuff and it was.
- 17:05Garrett Peters: It was kind of cumbersome, but I was like we need to have this in place.
- 17:08Garrett Peters: Yes, because in a few years, let's just say it's like this thing blows up and now somebody's like hey, you know, I'm having some like tension here, you know.
- 17:17Garrett Peters: So, anyway, we set it up as an escort Excellent, early on.
- 17:21Garrett Peters: So glad.
- 17:22Mark Zweig: Yeah, we just talked about that last week, I guess, or week before last where everybody, just they go to their attorneys, they go well, you need an LLC, and they set up an LLC and then they've got an LLC operating agreement that requires everyone to agree on everything yeah, with no buyback provisions, no valuation methodology yeah, and it blows up damn near every single time.
- 17:44Mark Zweig: I do.
- 17:44Mark Zweig: Yeah, it's like you know.
- 17:46Mark Zweig: I think we were saying it's like lawyers or a dentist has given away Mary Janes or something so they can rip your feelings out.
- 17:54Mark Zweig: I mean, it's just the worst possible thing you could do.
- 18:00Mark Zweig: I think there's something to be said about setting it up the right way, you know, obviously there is, I mean, and so it's worked out well.
- 18:06Mark Zweig: You guys are all still together, we are yeah, we've had some.
- 18:10Garrett Peters: We've had some, you know, obviously, challenges along the way.
- 18:13Garrett Peters: Sure, sure, relationally, I think that I was more so concerned about what our friendship relationship was going to look like versus Stephanie and I, like our marriage was we had done some things together.
- 18:25Garrett Peters: We worked well together, like oh, was that concerned about it?
- 18:28Garrett Peters: But sure, I think that one of the things that that we really struggle with the first few years was how overwhelming it could be, like we talked about this all the time.
- 18:41Mark Zweig: You're successful, Well it was.
- 18:43Garrett Peters: It was like you know, it can become yeah, exactly, it's like it.
- 18:47Garrett Peters: Just it can become overwhelming, like we're talking about it every time.
- 18:51Garrett Peters: Every time we're hanging out with them, it's like talking about the business.
- 18:53Garrett Peters: What do we got to do?
- 18:54Garrett Peters: And so we had to eventually draw just some more clear boundaries around.
- 19:00Garrett Peters: Let's talk about the business throughout the day.
- 19:03Garrett Peters: If there's a need to do something at night, we can, but let's just be friends at night.
- 19:06Garrett Peters: Yeah, you know so.
- 19:07Garrett Peters: Yeah, these are our business.
- 19:10Garrett Peters: My business partners are some of our best friends.
- 19:12Garrett Peters: Like we literally are taking vacations with them and doing stuff like that.
- 19:15Eric Howerton: So Awesome, yeah, that's great If you can, if you can keep that intact and have a successful business.
- 19:20Eric Howerton: Yeah, I mean, it's funny in business like it's just nothing, but problems are either good or bad.
- 19:24Eric Howerton: Yeah, you know, but don't, don't expect it's not going to always be a problem.
- 19:29Eric Howerton: Yeah, because the business starts going down and you have that type of stress and your friendship, but a big growl is like Mark was saying.
- 19:36Mark Zweig: Yeah, well, that's a different stress, but it's a stress.
- 19:40Garrett Peters: I'll tell you the.
- 19:41Garrett Peters: So I was running the business when we started the business in 2020, let's say, we launched in, you know, february 2020, right, it's like the world was shutting down.
- 19:49Garrett Peters: It was a wild season.
- 19:51Garrett Peters: That's exactly what it was.
- 19:52Garrett Peters: Our kids were at home where we just launched.
- 19:55Garrett Peters: Well, we get to the end of that year, first of 2021.
- 19:59Garrett Peters: And I was so stressed like we are, you know I'm we're fulfilling orders out of our garage and we're following up with customers after the holidays.
- 20:12Garrett Peters: We're like all this stuff is going on.
- 20:14Garrett Peters: I have a full-time job working for someone else, and I walked into our kitchen one day first of the year in 2021.
- 20:23Garrett Peters: And I was super stressed.
- 20:25Garrett Peters: I'm like I don't know what to do and Stephanie looked at me.
- 20:29Garrett Peters: She was at me.
- 20:30Garrett Peters: She was like you need to quit your job, which I was not expecting that to happen at all.
- 20:35Garrett Peters: I was like what are you talking about?
- 20:37Garrett Peters: I just wanted to talk about the stress of it.
- 20:40Garrett Peters: I'm like how is it?
- 20:41Garrett Peters: I'm not ready to do that.
- 20:42Garrett Peters: And she goes no, I'm looking at our numbers for the year.
- 20:45Garrett Peters: Like we had a great.
- 20:47Garrett Peters: We had a great holiday.
- 20:48Garrett Peters: You know we're.
- 20:49Garrett Peters: We're continuing to see momentum on every day we're getting more and more orders.
- 20:52Garrett Peters: I'm like she's like we can do this.
- 20:54Garrett Peters: You need to quit your job.
- 20:55Garrett Peters: Like she's thinking in her mind this my dream could be coming true of my husband can now work for like her own business and we can, you know, build our life this way.
- 21:09Garrett Peters: And I was like I don't think that's a good idea.
- 21:12Garrett Peters: Like we're not making money on the business, right, you can't keep up your six figure, yeah, and I'm like, yeah, and I'm like we have a, we have a, I have a great job.
- 21:21Garrett Peters: You know all this stuff.
- 21:22Garrett Peters: And I was like Stephanie, we don't make any money.
- 21:26Garrett Peters: We don't make the money.
- 21:27Garrett Peters: Don't let us get in the way.
- 21:31Eric Howerton: We don't.
- 21:32Eric Howerton: You should be spending four times what you make Exactly.
- 21:35Eric Howerton: It doesn't matter.
- 21:36Eric Howerton: Don't let that yeah.
- 21:39Garrett Peters: And so what's?
- 21:40Garrett Peters: What's funny is, don't let that stop you.
- 21:42Garrett Peters: I was like, how are we going to live?
- 21:44Garrett Peters: We have three kids at the house, like what are we doing?
- 21:47Garrett Peters: And um, and so, anyway, we, I said, I'll take, I'll take the rest of the day.
- 21:52Garrett Peters: I literally took the rest of the day off, called a couple of my good friends, met with some people.
- 21:56Garrett Peters: We met as a team that night, as an ownership team, and basically I told them either I have to completely stop working on this side, hustle business and or or I'm like go all in on it, like those are the options.
- 22:11Garrett Peters: And everyone basically unanimously said we need you to do that, we need you to help, like move, like do the business.
- 22:18Garrett Peters: No one else on our team was wanting to do that and so I was like, sweet, I get to run the business now.
- 22:24Garrett Peters: Okay, well, that set me on 2021 was a complete disaster.
- 22:31Garrett Peters: Yeah, oh, just the worst left my job in January to 21.
- 22:39Eric Howerton: So let's talk real quick on that.
- 22:40Eric Howerton: Yeah, that decision.
- 22:41Eric Howerton: Yeah, like you met with your team, mm.
- 22:43Eric Howerton: Hmm, unanimous that you should come in and do that.
- 22:45Eric Howerton: How soon did you make the decision the next day?
- 22:48Eric Howerton: So I want to point something out.
- 22:49Eric Howerton: I think it's so important Decisiveness.
- 22:52Mark Zweig: Amen, brother, decisiveness and action, and as side and act.
- 22:57Eric Howerton: It is actually I've been to kind of study, restudy a little bit, just from different materials it is the antidote and the killer to passivity.
- 23:10Eric Howerton: Yes, passivity is what kills about every person and every business, and it's the leaning leg of non-productivity and freaking.
- 23:21Eric Howerton: Yeah right, all the nastiness of humanity.
- 23:23Eric Howerton: Decisiveness, though I will love that fact.
- 23:25Eric Howerton: Yep, so you don't have to do a gosh.
- 23:29Eric Howerton: Dang freaking market analysis to the side if you should quit or not.
- 23:31Eric Howerton: Well, I know, either go shit or get off the pot, yeah.
- 23:34Eric Howerton: Go fake or go go for it or not.
- 23:36Eric Howerton: That's really good, right.
- 23:37Eric Howerton: Get in or get out of my face, yeah.
- 23:40Mark Zweig: Yeah, exactly.
- 23:41Eric Howerton: Like it's, it's a big deal.
- 23:44Eric Howerton: I think that I don't know.
- 23:45Eric Howerton: I mean, you'll probably look at that decision and probably that's probably why you make makes you a good CEO too.
- 23:51Eric Howerton: Yeah, being, yeah, totally.
- 23:53Garrett Peters: Well, I think that for me it was a.
- 23:55Garrett Peters: It was a really simple equation because I said I'm going to give this a year, like what?
- 24:02Garrett Peters: It was risky in a lot in some ways, but we had already been selling product, we'd already been like the business was going Right.
- 24:08Garrett Peters: That's the reason I I, so we started.
- 24:09Garrett Peters: It was like, hey, let's see if this could work and then let's go all in.
- 24:14Garrett Peters: And so I said I told Stephanie, I was like let's take a year, like if, for whatever reason, it just doesn't grow like we think it should, or could we go back Then?
- 24:22Garrett Peters: I'll go back, I'll call some of my friends and get a job somewhere else.
- 24:25Eric Howerton: Sure, I mean how hard is that?
- 24:27Eric Howerton: That's another thing.
- 24:28Eric Howerton: Confidence, decisiveness, confidence I mean those are big things that I don't think.
- 24:33Eric Howerton: That I think, when we think about the people listening, you're so true.
- 24:35Eric Howerton: So many people out there that went, yes, what you wanted, your wife wanted, but they don't have the confidence or the decisiveness to make that call.
- 24:45Eric Howerton: And the reality is is that when time came in, duty called, you made the decision to step up, which is another thing.
- 24:52Eric Howerton: You went into uncharted territory for yourself, yeah, which requires confidence.
- 24:57Mark Zweig: You know, I grant long and biojail us a quote recently from Bezos that was something to the effect of, like you'll never have enough information to make a decision.
- 25:08Mark Zweig: No, that's okay, and if you had 40% of the information, you're lucky.
- 25:13Mark Zweig: You know, but if you make a bad decision, the whole key is you make a new decision quickly.
- 25:19Mark Zweig: Yeah, all right, but it's always cheaper than not making a decision and not acting good.
- 25:25Mark Zweig: Yeah, it's really good.
- 25:25Mark Zweig: It's so true, because it's always cheaper than not, absolutely.
- 25:30Eric Howerton: Yeah, one of the good quotes is like the worst decision is not making one.
- 25:34Mark Zweig: Yeah, yeah that's good, that's really good.
- 25:36Mark Zweig: This is why and again, I'm a big fan of formal education.
- 25:40Mark Zweig: Okay, I got my MBA.
- 25:41Mark Zweig: I used every single bit of what I learned.
- 25:45Mark Zweig: However, that said, I do think that it encourages analysis paralysis to a certain extent.
- 25:55Mark Zweig: All right, because you always think, well, I need more information.
- 25:58Mark Zweig: Everything's a data driven decision.
- 26:01Mark Zweig: It's a big cliche.
- 26:02Mark Zweig: Okay, you'll never have all the data.
- 26:04Mark Zweig: You won't.
- 26:05Mark Zweig: You got to go on gut feeling.
- 26:07Mark Zweig: It's growing, you do.
- 26:08Mark Zweig: All right, we're going, let's do this.
- 26:09Mark Zweig: Go, go, go, go, go, it's going.
- 26:12Mark Zweig: Go for it.
- 26:12Mark Zweig: Yeah, but let me see.
- 26:13Mark Zweig: But if I project out our growth in a straight line, what will the bottom line be?
- 26:18Mark Zweig: And will that replace my full salary and all the benefits I get?
- 26:21Mark Zweig: No, it's not going to for a while.
- 26:24Mark Zweig: Yeah, okay, yeah, probably.
- 26:26Garrett Peters: Yeah.
- 26:27Mark Zweig: Well, what's about it?
- 26:28Mark Zweig: Howdy you know?
- 26:29Mark Zweig: We got credit cards, honey.
- 26:30Mark Zweig: We got credit cards and a card, all on general mode.
- 26:35Mark Zweig: Yes, yes, we got credit cards, we got credit cards.
- 26:39Mark Zweig: That's it, that's it, that's our time.
- 26:41Eric Howerton: I've always called credit cards before we're retired, right, it's.
- 26:44Eric Howerton: You know, I get it up front.
- 26:46Eric Howerton: It's my retirement up front.
- 26:47Eric Howerton: That's hilarious.
- 26:48Eric Howerton: Thank you, thank you, thank you, thank you, thank it.
- 26:52Garrett Peters: That's so funny.
- 26:53Mark Zweig: But you did it, you survived.
- 26:55Mark Zweig: Yeah, that one's going straight on.
- 26:56Garrett Peters: But here's what's funny, though is like when I left and we talked we mentioned this earlier, maybe before we started was I had a couple of things happen, like in 2021.
- 27:07Garrett Peters: I was so wired around my schedule, the tasks, the you know the goals, the corporate kind of environment that I came from.
- 27:21Garrett Peters: I spent a lot of time working with Walmart and Sam's, you know buyers and merchandising and stuff, and if you said you got to get, if it says you're going to hit a certain date, you better hit the date, oh, you're dead, you're not in the store, yeah, it doesn't matter.
- 27:33Garrett Peters: So, like there's deadlines and you have to meet those things.
- 27:37Garrett Peters: Well, I'm coming into our business now as the CEO, head wrangler of Duncan and Stone and I'm like guys, what are we going to do?
- 27:45Garrett Peters: Like we got to hit these deadlines, we got to do this, we got to do that.
- 27:48Garrett Peters: And Sarah and Stephanie were looking at me like whoa, bro, you need to settle down.
- 27:54Garrett Peters: They're staying at home.
- 27:55Garrett Peters: Moms, our youngest kids are still at the house.
- 27:58Garrett Peters: They're like this is a true side business for me.
- 28:01Garrett Peters: Like I don't have the time for you to be a psychopath with like the intensity You're breaking.
- 28:07Mark Zweig: I can't wait till people hear this, okay.
- 28:11Garrett Peters: I mean, I was just.
- 28:12Garrett Peters: I was a maniac because in my mind I'm like I I just had this thing of we got to get this done.
- 28:18Garrett Peters: We got to figure this out.
- 28:20Garrett Peters: We got to grow, we got to build this thing, we got to do this Everything that I'm reading stuff about in e-commerce businesses.
- 28:28Garrett Peters: I didn't.
- 28:29Garrett Peters: I don't know what to do.
- 28:30Garrett Peters: I'm not an expert, but I know what they're telling me to do and so dang it.
- 28:34Garrett Peters: We got to do those things, yeah, and?
- 28:36Garrett Peters: And my team is like dude, you're freaking, doing too much and pushing people to the heart.
- 28:42Garrett Peters: So we had a lot of conversations and I was super stressed.
- 28:46Garrett Peters: I'm like we're not, we're not getting anything done.
- 28:48Garrett Peters: You know, I just was, my wheels were spinning and I'm now like a entrepreneur quote, quote, unquote, whatever that means, and I don't know what the heck is going on.
- 28:57Garrett Peters: And it was just, it was the worst.
- 29:00Garrett Peters: It's like, literally by the end of that year, I was like being a business owner sounds amazing.
- 29:08Garrett Peters: Working for my business sucks.
- 29:10Garrett Peters: This is not sustainable for me.
- 29:13Garrett Peters: Because I was grinding, I was just doing everything.
- 29:17Garrett Peters: I was doing.
- 29:17Garrett Peters: Fulfillment I was doing.
- 29:19Garrett Peters: You name it, you name it, it was coming through.
- 29:21Garrett Peters: That's what you do when you're small though.
- 29:23Garrett Peters: Yeah and I think I've heard you guys talk about that before you go on here is like that's just.
- 29:27Garrett Peters: That was the life stage that we were in, you know, the first year or two of our business, right?
- 29:31Garrett Peters: It's like, yeah, gotta figure it out, right?
- 29:33Garrett Peters: The reality, though, for me was how much just relational damage that was causing within our team, within my friends, just within my own mental state of like this is overwhelming.
- 29:48Garrett Peters: I remember, specifically leaving a meeting that we all had, and it was toward the end of the year, and here's what was going on.
- 29:56Garrett Peters: We were celebrating the growth, because we were growing, like I said, we'd like tripled the first, the second year, or something in revenue.
- 30:02Garrett Peters: We were.
- 30:05Garrett Peters: We were celebrating as a team.
- 30:06Garrett Peters: Our team was like, oh man, we've had, we're having a great year, yay.
- 30:09Garrett Peters: And I was looking at this like I'm just busted my butt to get this growth and I don't feel very excited about this.
- 30:20Garrett Peters: I'm like so we did $900,000?
- 30:24Garrett Peters: Like that's nothing it did, but you tell me what's that?
- 30:28Mark Zweig: You're like wall rower.
- 30:29Mark Zweig: Yeah, I'm like what?
- 30:32Mark Zweig: That's nothing.
- 30:32Mark Zweig: I'm like what are we doing?
- 30:33Mark Zweig: We're coming from nothing.
- 30:34Mark Zweig: That's pretty damn impressive, I know, yeah, sure.
- 30:38Garrett Peters: But I'm just thinking about the.
- 30:40Garrett Peters: You know we're well.
- 30:42Garrett Peters: Another person on our team is like well, let's start talking about what taxes we're going to pay this year and all these other things.
- 30:46Garrett Peters: I'm like, well, how are we talking about this?
- 30:49Garrett Peters: I've just killed myself for the year and now I'm about to go pay a bunch of taxes.
- 30:53Garrett Peters: Like what the heck?
- 30:54Garrett Peters: This business sucks.
- 30:54Garrett Peters: I don't want to do this.
- 30:56Garrett Peters: You know it'll get past that.
- 30:57Garrett Peters: It really it began to like clearly there were significant issues and things we needed to change moving forward if we were going to scale Duncan and Stone, and it really helped clarify heading into 2022, like what we needed to do differently and how I needed to change kind of my perspective as well.
- 31:20Garrett Peters: You know, through that it was tough.
- 31:22Eric Howerton: I think when you're talking about that, I mean I can relate to that and as you're a CEO, you know business owner leading other people.
- 31:33Eric Howerton: So you got to have a team that's grateful about the work that they've done, which is a fantastic culture.
- 31:39Eric Howerton: Yeah, which is one of the most is my opinion, the most important thing of a company and organization is to have a culture that is grateful and passionate about what they're doing.
- 31:50Eric Howerton: Yeah, you know, and they're growing and they're developing, but then you have this CEO that it's not good enough.
- 31:59Eric Howerton: Yeah, you know, and, but I think that's true, but there, I think there's like what it seems like you learn was like there was this, there's this balance, there's just there's this way to check yourself, mm-hmm, because, as in that leadership position here, I Know I've checked myself a million times, I've been like where I've been, like wigging out in the way I'm thinking, but having the ability to stop Yep, and get objective and grateful and thankful, yes, people, you got the progress you may.
- 32:28Eric Howerton: Yes, resting in that, yeah, that's good, you know, you know work.
- 32:32Garrett Peters: Yeah, we had to have.
- 32:33Garrett Peters: Oh, it's so good, that's really good.
- 32:34Garrett Peters: And I think that the I Just had to step back and like yeah, and just talk to our team very transparently to say, hey, when you celebrate, even publicly or with friends, like, hey, our businesses triple this year, yay, I Hear that as like you're taking the credit for this thing that's been built, but I feel like I've basically been the one building that.
- 33:02Garrett Peters: Not say that doesn't necessarily mean that that's rational, right?
- 33:06Garrett Peters: You know I'm saying sure, like hey, I know that we've been cuz takes, takes Sarah, for example, who's our creative director and the brains behind the brand.
- 33:14Garrett Peters: She's also going.
- 33:18Garrett Peters: I feel like I've created, I've been the one that's been grinding to build this business.
- 33:21Garrett Peters: Sure, working at nights, when I don't really want to work full-time on the business and now I do so it was like just really setting down, sitting down as a team, to say, hey, this is how I feel about this.
- 33:34Garrett Peters: I know this probably isn't accurate, but like I still feel this way.
- 33:37Garrett Peters: It's like, okay, thank you for sharing that.
- 33:40Garrett Peters: Like let's talk about, can just you?
- 33:42Garrett Peters: Let's get to the bottom of that and maybe make some adjustments Can.
- 33:45Eric Howerton: I oh sorry, can you?
- 33:49Eric Howerton: You can do it both again.
- 33:50Eric Howerton: Hey, I'm you, go first, eric.
- 33:52Eric Howerton: So this means a lot to me, mm-hmm, because, like my experience when we got, when we build white spider up and we sold, you know, people would come and say how does it feel to sell your bait right as a, as a founder of that company, I Can legitimately say like it did not feel that way, like I had at some point early on, like probably the first two years it was my baby, you know, and I was just so driven by that, yeah.
- 34:26Eric Howerton: But I came to a point where I had, like, by the time we had sold that company at, was so far away from being my identity and I was literally, I believed in this brand and what this entity and this identity of this company was, which was encompassing Everyone.
- 34:42Eric Howerton: Like it's an organization.
- 34:44Eric Howerton: Yeah, it was an organization.
- 34:45Eric Howerton: Like it, right, like, and so there was no piece of me that went away with that or that went along with that.
- 34:51Eric Howerton: It was Like it, but on the flip side of it, it was really come.
- 34:55Eric Howerton: It's been really confusing to ever really Feel like that I contributed.
- 35:01Eric Howerton: If you talked to my wife, like he might have had a problem of recognizing that I was actually even valuable to the company.
- 35:07Eric Howerton: Of course you're in the spark plug, yeah, but I could.
- 35:10Eric Howerton: I cannot relate yet like mentally, like I had, I had, I Guess I had what would you call it?
- 35:17Eric Howerton: You had, you know, I had humbled my Myself over and over and over and over again to such a, to such a level that I didn't even know what my contribution to the company was.
- 35:27Eric Howerton: Wow, and while we're rebuilding it, grow in and so yeah, I think that's a barrier.
- 35:31Mark Zweig: That's a big problem with a lot of companies.
- 35:33Mark Zweig: Who that sell is the buyers don't really appreciate what the founder did over.
- 35:41Mark Zweig: Okay, my brother can talk a lot about that.
- 35:44Mark Zweig: You know he's been involved in buying hundred.
- 35:46Mark Zweig: That's what agency's WPP?
- 35:48Mark Zweig: Yeah, it was the the chairman of the health care and specialized communication companies for them, but anyway, and his buddy is you know.
- 35:58Mark Zweig: Oh, what are the two big ad agencies?
- 36:01Mark Zweig: Piblises, omnicon?
- 36:04Mark Zweig: No, the one that they had J Walter Thompson is Fred, yes, the CEO of that.
- 36:08Mark Zweig: He's always talking about you know that.
- 36:11Mark Zweig: But anyway, I wanted to go back and ask you or make a comment.
- 36:16Mark Zweig: Well, I think you know what you pointed out was One reason why companies need to grow is because you're not gonna be good at everything.
- 36:27Mark Zweig: You can't do everything, and if you commit to a growth vision, Not only can everybody else get closer to what they do best, but you can, you know, and you can get, you can Offload, start off loading.
- 36:41Mark Zweig: Some of the things that you don't like is yeah, you're aren't as good at you and I think that's a really big deal.
- 36:47Mark Zweig: That that you know, people need to understand.
- 36:51Mark Zweig: Sometimes, I think a small business center Thanks.
- 36:54Mark Zweig: Well, I can't grow because I'm doing all I can do right now, and if I grow, that makes it worse.
- 36:59Mark Zweig: Yeah, you see what I mean, but in reality it could go the other way.
- 37:04Mark Zweig: It could make it a lot better for you, sure yeah, because you can.
- 37:09Eric Howerton: if you're smart about it, you can isolate yourself out of the things that you don't enjoy.
- 37:13Garrett Peters: exactly like, really just good, yeah, yeah yeah, yeah, a friend of mine who's who has been a mentor of mine as well over the years.
- 37:21Garrett Peters: His name's Mike Harvey.
- 37:22Garrett Peters: He's a guy that works at harvest group, one of the key leaders at heart risk here locally and been there for a long time.
- 37:27Garrett Peters: Amazing man and Don't know it's.
- 37:31Garrett Peters: He'd follow him on LinkedIn because he writes almost every day about some sort of you know Kind of life or business thing.
- 37:37Garrett Peters: Very, very insightful guy.
- 37:38Garrett Peters: I met with him recently and he was like hearing some of the story of our, of our business and just kind of my journey, and he said something that was really interesting and he basically equated it to you have been in the trenches and developed the grit.
- 37:58Garrett Peters: Like those first few years of building the business was you guys just developing real resiliency and grit and just the backbone of this thing, like you were gonna make it happen and thankfully it's like we were working hard.
- 38:17Garrett Peters: But also there's luck involved.
- 38:20Garrett Peters: There's things that just happen outside of our control for us to continue to grow.
- 38:25Garrett Peters: And what he was describing is most people don't see all that.
- 38:31Garrett Peters: Most people see the small two, three percent that you show on social media or you're posting about.
- 38:38Garrett Peters: Yay, like you grew and you keep doubling.
- 38:41Garrett Peters: Yay, business is awesome, but they don't see the grind.
- 38:46Mark Zweig: Oh, yeah, of course.
- 38:46Mark Zweig: Yeah, the overnight success that happened took 30 years.
- 38:50Garrett Peters: And it really struck for me because the point he was making was like most people don't push through that, there's this.
- 38:59Garrett Peters: It's hard to do that, to continue, even when you're struggling the first year or two.
- 39:04Mark Zweig: You know, it's really interesting because I you know, Eric and I are owners in this motorcycle manufacturing business and I mean, I'm involved with it on a daily basis.
- 39:14Mark Zweig: It's like a really big time commitment for me.
- 39:16Mark Zweig: But in any case, we talk a lot about failures in the industry.
- 39:21Mark Zweig: Several electric motorcycle makers have failed recently.
- 39:25Mark Zweig: They all have this one thing in common, though it's like they blew through $77 million worth of capital.
- 39:32Mark Zweig: You know our 120,.
- 39:34Mark Zweig: It's like, yeah, when you have too much capital, it's a bad thing, because you don't force yourself to have the discipline to do what you really need to do to build the system.
- 39:48Mark Zweig: So the thing is actually gonna work because you have no resources whatsoever, and if you can push through that, okay, then you set the stage to have a successful company later that actually functions as a business.
- 40:03Mark Zweig: These other people just burn through cash.
- 40:06Mark Zweig: They ever develop that discipline, and then it all blows in.
- 40:09Mark Zweig: It's like, oh, it failed, of course.
- 40:11Mark Zweig: Okay, wow, like a lot of the, it's not a blessing.
- 40:15Eric Howerton: They have a lot of money.
- 40:16Eric Howerton: They have a very successful business.
- 40:18Eric Howerton: Yes, they don't do well, it's true, a lot of them.
- 40:21Eric Howerton: Or when you win the friggin' lottery and you blow up your money because you don't have the wisdom in the discipline yes, that's good.
- 40:28Mark Zweig: Yeah, if you can push through that with no resources, like you're saying, and do an every job and get yourself past that, you set the stage with a platform that's good.
- 40:41Mark Zweig: Now the potential is far greater.
- 40:43Mark Zweig: I mean because if you look at where you are right now, it's a three and a half million dollar business.
- 40:47Mark Zweig: You know what.
- 40:48Mark Zweig: It's not that hard to visualize.
- 40:50Mark Zweig: You can get a $35 million business.
- 40:51Mark Zweig: Yeah, that'd be nice.
- 40:52Mark Zweig: And then what's that?
- 40:53Mark Zweig: That'd be nice yeah.
- 40:55Eric Howerton: Might have a CF Roll.
- 40:56Eric Howerton: What is CF Roll, I'm gonna ask?
- 40:57Eric Howerton: Definitely need to be out of the business.
- 41:00Mark Zweig: And we're gonna do that.
- 41:01Mark Zweig: And then what's that company worth?
- 41:03Mark Zweig: Okay, and then what are your options?
- 41:05Mark Zweig: I know, yeah, yeah.
- 41:07Garrett Peters: Well, I think there's something about, like, I love meeting with people locally, or they wanna start something, or they're working on this side business or whatever.
- 41:18Garrett Peters: I love that, I love the early, I love ideas, I love that early stage.
- 41:22Garrett Peters: But what I tell them is I'll ask them questions about their life.
- 41:26Garrett Peters: Hey, what does your life look like?
- 41:29Garrett Peters: What do you do at nights?
- 41:31Garrett Peters: Right, are you watching shows, mm-hmm?
- 41:33Garrett Peters: Are you just binging and chilling?
- 41:35Garrett Peters: Well, if you are, if you are, then there's just no way you're gonna put in the time and energy necessary to grow something if you're truly passionate about it.
- 41:46Garrett Peters: Wait a minute.
- 41:47Mark Zweig: I can work from six till nine pm, and then I can turn on my house, then you can yeah, hey, yeah, maybe that's fine, do both.
- 41:55Eric Howerton: Yeah that nine to the 11, you're only TPS.
- 41:58Mark Zweig: Yeah, if you're already working and you eat that in there too.
- 42:00Mark Zweig: Yeah, if you're lucky.
- 42:03Garrett Peters: Well, I think that, and that's just.
- 42:06Garrett Peters: It's different.
- 42:07Garrett Peters: Not everybody needs to go start a business.
- 42:09Garrett Peters: No, nobody needs to do it.
- 42:09Garrett Peters: That's not right for everybody, it's like it's not right for everybody.
- 42:12Mark Zweig: The supportive spouse is a really big part of it.
- 42:14Mark Zweig: Yes, parents who support you is a big part of it.
- 42:18Mark Zweig: Yep, I mean, I think you're right.
- 42:19Mark Zweig: There's a lot of factors and you really need to understand, like, what kind of a life Wiring?
- 42:24Mark Zweig: How much are you willing to sacrifice?
- 42:26Mark Zweig: Are you willing to get rid of your $70,000 test?
- 42:29Mark Zweig: Yes, buy a $5,000 piece of crap car?
- 42:32Mark Zweig: Yeah, if you need to.
- 42:33Mark Zweig: You know what I mean.
- 42:34Mark Zweig: It's what it all comes down to, like how much are you willing to give it?
- 42:38Mark Zweig: Do you have the support system of some people that care about you?
- 42:42Mark Zweig: Yeah, yeah, I, I, yeah, you're right, though that's start asking those questions.
- 42:48Eric Howerton: Yeah, that can be a lot of reason.
- 42:49Eric Howerton: Like all these startups that go out and raise capital they don't have in.
- 42:53Eric Howerton: They never make a sacrifice.
- 42:55Eric Howerton: They don't have a support system with just 100% financial support they do.
- 43:00Eric Howerton: Yeah, or even mentor support of people that are the investors.
- 43:04Eric Howerton: Like that's kind of not what you really need as an entrepreneur.
- 43:07Eric Howerton: Yeah, right, the one that's running stuff.
- 43:08Eric Howerton: Yeah, as always, going to your investor group to only get advice there and support.
- 43:13Eric Howerton: Like they, because they they hear if they sense your weakness.
- 43:16Eric Howerton: Yeah.
- 43:17Mark Zweig: They're going to have a different idea for your business.
- 43:19Mark Zweig: Yeah.
- 43:19Eric Howerton: Oh, what do you mean?
- 43:20Eric Howerton: You're?
- 43:20Eric Howerton: What do you mean?
- 43:22Eric Howerton: You haven't been sleeping for three days.
- 43:23Mark Zweig: You've got to be careful about asking them.
- 43:26Mark Zweig: Yeah, that sounds terrible, by the way.
- 43:27Mark Zweig: Well, yeah, you're right, man, you're really right about that.
- 43:32Eric Howerton: Smell that weakness.
- 43:33Eric Howerton: Yeah, they do.
- 43:33Eric Howerton: Mm-hmm, yeah they don't.
- 43:35Mark Zweig: Yeah, they do.
- 43:35Mark Zweig: That's why it's good not to bring them in and tell them you're done, got it All right.
- 43:39Mark Zweig: Well, you avoid outside investors like the play yeah, so you absolutely can't help it.
- 43:46Mark Zweig: And then, if you do, you got to get people who are really going to actually be helpful to your business.
- 43:51Mark Zweig: Yeah, yeah.
- 43:52Eric Howerton: Obviously another time to get investors.
- 43:54Eric Howerton: If you're, if you're, if you knowingly are prepared to play that game, mm-hmm yeah, like if you go in with it with the right mindset, right yeah, you can be really successful as well.
- 44:04Eric Howerton: You know what I'm saying?
- 44:05Eric Howerton: This is what this money is, and this is my role with this and that's what my duty is for them.
- 44:11Mark Zweig: Yeah, right, well, good, outside investors can be very helpful.
- 44:14Mark Zweig: But you're right, because you do have a duty to them Absolutely.
- 44:18Mark Zweig: And just because their money's entirely at risk doesn't mean you can be cavalier with it, yeah, or feel like it's not your responsibility.
- 44:26Mark Zweig: Yeah, to make that a good investment for them, hell yeah, that's your job.
- 44:30Eric Howerton: That is your job and you owe them that If I pay you, if I give you a hundred thousand dollars, yeah, and I'm expecting you to make money for me, that's a high responsibility.
- 44:39Eric Howerton: And if you're going around like, oh, I don't have any risk in this, yeah, it ain't gonna work well man.
- 44:45Mark Zweig: No, that's going to end ugly.
- 44:47Eric Howerton: Yeah, and that's what a lot of them do.
- 44:49Mark Zweig: I know I can't understand that.
- 44:51Mark Zweig: I it, just it's not in my makeup.
- 44:53Mark Zweig: I feel the responsibility to perform.
- 44:58Eric Howerton: Just like you.
- 44:58Eric Howerton: Well, especially with your friends.
- 45:01Eric Howerton: Yeah, you got your wife involved.
- 45:03Eric Howerton: Oh, yeah, a lot of people.
- 45:04Eric Howerton: We have family.
- 45:04Garrett Peters: Well, you're a family business, family income now.
- 45:07Mark Zweig: That's 100%.
- 45:07Mark Zweig: It does.
- 45:08Mark Zweig: It depends, yeah, stress, I don't know, I don't know.
- 45:10Garrett Peters: I don't know.
- 45:10Garrett Peters: You guys are stressed out now.
- 45:14Garrett Peters: Yeah, I'm stressed out now.
- 45:15Garrett Peters: Well, no, I think there's the reality of that is something we talk about as a team.
- 45:21Garrett Peters: Multiple times throughout the year, we sit down and we'll have a couple off sites to talk through vision where we go in the next year.
- 45:30Garrett Peters: Where are we like?
- 45:32Garrett Peters: Yeah, we usually go through a handful of specific questions every time just to make sure we're on the same page, because and it's changed a little bit over the years, for sure, but generally where we are going in the same direction.
- 45:44Garrett Peters: But the point being, like, if someone on our team is, like, let's have an exit, like let's just sell this Now, well, we need to talk about that.
- 45:55Garrett Peters: We need to like, do you want to do that?
- 45:57Garrett Peters: Like, what is that going to look like?
- 45:59Garrett Peters: And so, but what we found is the way I think about it now is we're trying to build an asset, like we're trying to build something that's sustainable.
- 46:10Mark Zweig: You're thinking like an entrepreneur.
- 46:11Mark Zweig: Now, that's not just what money you make from it.
- 46:14Mark Zweig: Yeah, it's like.
- 46:15Garrett Peters: I want to build something that is a desirable, sustainable thing.
- 46:20Garrett Peters: If somebody wants to buy us, then like that would be awesome one day, but at the same time, we're also like finally like enjoy running a business.
- 46:29Garrett Peters: Right, you're just.
- 46:30Mark Zweig: It's so like I don't want to get rid of this thing Way too early.
- 46:32Mark Zweig: This is amazing yeah way too early, You're yeah.
- 46:35Eric Howerton: Yeah, keep going.
- 46:36Eric Howerton: I think really was in comparison.
- 46:39Eric Howerton: Yes, I think so.
- 46:41Eric Howerton: I mean to have goal settings, visual discussions like listen, make sure they're all in alignment.
- 46:46Mark Zweig: Wow.
- 46:49Eric Howerton: You know what I was.
- 46:49Eric Howerton: You know?
- 46:50Eric Howerton: First one I'd be like I don't give a shit what you think, Mark, this is the right way to do it, and you would have been like I hate you, I hate you.
- 46:58Eric Howerton: What are you talking about?
- 47:00Mark Zweig: Well, listen that we got along we, other than the fact that Eric wants black and chrome on everything.
- 47:05Mark Zweig: There's really no, there's no other disagreement.
- 47:09Mark Zweig: I just there's no highlights, though you use that your graphic design.
- 47:13Mark Zweig: Well, yeah, okay, you know what I mean.
- 47:16Mark Zweig: That's the only thing.
- 47:17Mark Zweig: I, because she's younger, you know, he said product at the nine layers, that's hilarious.
- 47:24Eric Howerton: Yeah, bronze, that's the difference.
- 47:25Eric Howerton: That's the difference.
- 47:26Eric Howerton: Freaking reggae's machines.
- 47:27Eric Howerton: I can see that.
- 47:28Eric Howerton: Your dog, your fauna, what I love, that that's what I grew up in.
- 47:32Eric Howerton: That's amazing.
- 47:33Eric Howerton: That's a veteran using time in the world.
- 47:34Eric Howerton: Oh man, that's the best.
- 47:36Eric Howerton: I mean, who else?
- 47:37Eric Howerton: I'm forgetting somebody, I'm sure.
- 47:39Garrett Peters: Sound garden Yep Allison Chains what?
- 47:43Eric Howerton: Thank you.
- 47:43Eric Howerton: Yes, thank you, that's my favorite name.
- 47:45Eric Howerton: Yes, dude, have you?
- 47:48Eric Howerton: Allison Chains came to the amp a couple of years ago.
- 47:51Eric Howerton: I didn't go.
- 47:51Eric Howerton: Yeah, you know, of course Lane's not around.
- 47:53Eric Howerton: Yeah Right, I went there with zero expectation.
- 47:57Eric Howerton: I was like my boy Lane's gone, I'm just gonna go because it's a change.
- 48:00Eric Howerton: You know what's the guitar player's name?
- 48:04Eric Howerton: I can't remember his name.
- 48:05Eric Howerton: Anyway, I knew he was still doing it.
- 48:06Mark Zweig: Anyway, I'm gonna go.
- 48:07Mark Zweig: It's a foreign language.
- 48:08Mark Zweig: I don't even know what song Allison Chains did.
- 48:10Eric Howerton: Well, because you young guys carry on.
- 48:12Eric Howerton: I got into that show and, dude, it was freaking fantastic, was it?
- 48:18Garrett Peters: They played Slutch Factory.
- 48:19Garrett Peters: I mean Mark's like amazing.
- 48:23Mark Zweig: Slutch Factory.
- 48:24Mark Zweig: You know what I'm saying.
- 48:25Mark Zweig: That's like in South Fand though you know what I'm saying when we have the sewage treatment play.
- 48:29Mark Zweig: No, I don't know.
- 48:30Mark Zweig: I don't know what that is, can we?
- 48:32Mark Zweig: You guys are too much.
- 48:33Eric Howerton: Yeah, I wanna, let's look, because we won't be more probably get close to time.
- 48:38Eric Howerton: So show us show everyone.
- 48:40Garrett Peters: Listen, we sell all sorts of stuff.
- 48:41Garrett Peters: When we started the business, we sold.
- 48:45Garrett Peters: This is one of our early items.
- 48:46Garrett Peters: This is like a childhood keepsake book, so it's called Dear Son, it's a Can I see what?
- 48:52Garrett Peters: Yeah, you can look around.
- 48:52Garrett Peters: Look around at them.
- 48:53Garrett Peters: This is a newer item.
- 48:54Garrett Peters: It's like a baby's first year, baby's first year.
- 48:56Garrett Peters: So our brand is really built on bringing families together, capturing memories, all of that sort of thing.
- 49:04Garrett Peters: So you sort of organize this.
- 49:06Garrett Peters: Where people can put so many of your looking things Is like a birth to 18 years old childhood keepsake.
- 49:11Garrett Peters: Nice Is a first year, baby's first year book.
- 49:14Garrett Peters: You and I have got to talk about it.
- 49:16Garrett Peters: It's fantastic, okay, sweet, I love it.
- 49:18Eric Howerton: We're gonna make let's see how the ends.
- 49:20Garrett Peters: So yes, yeah.
- 49:23Garrett Peters: Jillian.
- 49:23Garrett Peters: But here's the deal After when we launched, we kept getting more.
- 49:27Garrett Peters: This is one of our most popular items.
- 49:28Garrett Peters: That's a legacy journal right there.
- 49:30Garrett Peters: That's like a family keepsake family or a life story keepsake book.
- 49:37Garrett Peters: So you know, what we found was like customers were giving us all sorts of great feedback Like I really want, like can you guys do one for our engagement, for our anniversaries, all this stuff.
- 49:50Mark Zweig: They're giving you all the ideas the customers were just giving us feedback, sure.
- 49:55Garrett Peters: And so now, and we've been, yeah, customer feedback, customer feedback.
- 49:58Mark Zweig: Yeah, look at this one Problem answer.
- 50:01Mark Zweig: I can say that's worth $1 million.
- 50:04Mark Zweig: I mean $100 billion.
- 50:09Garrett Peters: And so now what started is like you know, my what's funny man is like we have I have some of my good friends.
- 50:15Garrett Peters: Some of my friends are like are you still selling, like baby books and stuff like that?
- 50:19Garrett Peters: I'm like, yes, yes, we do sell, we do, yeah, I do sell a lot of baby books, you know so.
- 50:26Garrett Peters: But we sell all sorts of stuff now.
- 50:28Garrett Peters: We have reading journals, we have travel journals, we have recipe books, all sorts of Well, they're Keep your articles.
- 50:34Garrett Peters: Thank you, enduring, enduring, and I can take literally zero credit for the way all this looks.
- 50:41Garrett Peters: Our team is amazing.
- 50:42Garrett Peters: Like Sarah and Stephanie, it's very tasty the way that they built all of our products were like we want something that's timeless.
- 50:50Garrett Peters: It is, I mean, very well done, beautiful quality, something that you would want to sit out and people to look at.
- 50:55Eric Howerton: And also like that's just very nice.
- 50:57Eric Howerton: It's a cool thing, like for the bait, I mean for all of it.
- 51:00Eric Howerton: You look at it and it's identifiable as that capsule.
- 51:03Eric Howerton: Yeah yeah, like you're a kid you see that light out and then you grow up, you know you got your house and you come you know, there's all the things that you actually want.
- 51:14Mark Zweig: Yeah, exactly, you know what I mean, cause all the rest of it is well Meaningless.
- 51:19Garrett Peters: Art art, art.
- 51:20Garrett Peters: Our design team is phenomenal.
- 51:24Eric Howerton: It is meaningless.
- 51:25Garrett Peters: It is though.
- 51:27Eric Howerton: I mean it's everything is meaningless.
- 51:28Eric Howerton: It's.
- 51:29Eric Howerton: Yeah, this is like.
- 51:30Mark Zweig: The one thing I'm gonna like is like I saw him and saw my house about that fire.
- 51:35Garrett Peters: I'm gonna grab this.
- 51:36Garrett Peters: You better keep your duck and stone.
- 51:38Mark Zweig: Okay, I'm giving my duck and stone back.
- 51:40Mark Zweig: The rest of it, that's it.
- 51:41Mark Zweig: That's it, but I'll run through fire, I will risk my life.
- 51:44Eric Howerton: I need that sort of feedback on our last class You're gonna take.
- 51:48Eric Howerton: We're gonna give you a clip of this.
- 51:49Eric Howerton: Yeah, and just say I would risk my life for a duck and stone memory book.
- 51:55Eric Howerton: Yes, I will run through fire and floods, let's go.
- 51:58Mark Zweig: Yeah, I don't need my mom's area.
- 52:01Mark Zweig: Hey, I don't need my mom's 30 year old couch.
- 52:04Mark Zweig: I don't need her bed upright.
- 52:06Mark Zweig: Let's do that stuff Wall, nut, piano, where we're gonna wanna remember what your kids were doing when they were.
- 52:11Mark Zweig: But I do want this.
- 52:12Mark Zweig: Exactly, okay, exactly.
- 52:14Mark Zweig: My phone all the photos I took from him got lost.
- 52:17Mark Zweig: That's the best.
- 52:18Mark Zweig: They have the cloud back then, okay.
- 52:21Garrett Peters: That's the best like yeah Brand, you know, video we could ever do is what you just said.
- 52:27Garrett Peters: What?
- 52:28Eric Howerton: you said Thank you for that.
- 52:28Eric Howerton: Yeah, really, Really, I'm not sponsored by so many.
- 52:31Mark Zweig: I like to hey Talks for 47.5% ownership yeah, so funny, so funny.
- 52:40Mark Zweig: And a 7% royalty Rolteo, I feel like it's like Shark Tank.
- 52:44Mark Zweig: I know that's the way these guys are.
- 52:46Mark Zweig: Are you, mr Wonderful?
- 52:47Mark Zweig: No, no, no, I'm not.
- 52:49Mark Zweig: I'm not, it should be.
- 52:50Mark Zweig: I do like that guy though, actually, even though you would be that, kevin, even though people give him a hard time, he might really mark you.
- 52:58Eric Howerton: He'd be like he makes a lot of sense and the work is like I tell you what.
- 53:01Eric Howerton: I'm not ready to give you equity, or to give you percentage to get equity, but I will make you a forever lifetime royalty of two and a half percent.
- 53:11Eric Howerton: Yes, what is?
- 53:12Mark Zweig: that like it's insane.
- 53:14Mark Zweig: It's like where did you get that valuation number?
- 53:16Mark Zweig: That's my favorite one.
- 53:17Mark Zweig: Funny, where did you get that?
- 53:19Mark Zweig: Where did you fill up with that valuation?
- 53:21Mark Zweig: Yeah, like, how do you suck?
- 53:24Eric Howerton: But however I will.
- 53:25Eric Howerton: It's worth $1 million, yeah.
- 53:28Mark Zweig: Yeah, well, it's been great having you here.
- 53:31Mark Zweig: We could talk all day.
- 53:32Mark Zweig: Yeah, we could Cause it's really been fun and you seem like a really solid guy.
- 53:36Mark Zweig: You got a great company.
- 53:38Mark Zweig: Thank you, and again, this is exactly the kind of company and person we like to have on the show here, absolutely man, and it's been a pleasure.
- 53:47Garrett Peters: Thank you, guys.
- 53:48Garrett Peters: I love what you're putting out there.
- 53:49Eric Howerton: You laid out today that you can do it and maybe you shouldn't do it right?
- 53:54Eric Howerton: Yeah, some really nice little points, man, and congrats on your success.
- 53:57Eric Howerton: Thank you, man, appreciate it.
- 53:59Eric Howerton: I think you have a great team of people that you can leave listeners with that are thinking about starting.
- 54:06Garrett Peters: If I could leave you with one thing, it's just try it.
- 54:09Garrett Peters: Just try it.
- 54:10Garrett Peters: If you're thinking about it.
- 54:11Garrett Peters: I mean, I love hearing stories of people that said you know what I'm gonna see?
- 54:19Garrett Peters: If this works, let's try something.
- 54:21Garrett Peters: And if it fails, it fails.
- 54:23Garrett Peters: That doesn't define you.
- 54:24Garrett Peters: It could be something, though, like when we started our business for five years we'd be selling hundreds of thousands of orders.
- 54:31Garrett Peters: Yeah, you know, that wasn't on our radar, but we had the gumption to go let's try something and see if there is a possibility of something here, and with wisdom.
- 54:43Garrett Peters: You know, I didn't quit my job day one when we had this idea.
- 54:46Garrett Peters: Right, exactly, I was like, hey, let's see if this could work.
- 54:50Garrett Peters: You saw if you got some traction, and then from there so I think that you said it earlier of like the decisiveness, you know, if you have something you wanna pursue and you feel strongly about it, make a decision to do something, do it Go do it.
- 55:07Mark Zweig: So I just thought of a new product my startup journal.
- 55:10Mark Zweig: Oh listen, my startup journal, don't you?
- 55:15Eric Howerton: think that would be good, it would be really good.
- 55:17Eric Howerton: I would spend the time that actually rotted it Well by testing it.
- 55:21Eric Howerton: You got now cocky, almost my startup journal.
- 55:24Mark Zweig: They are journal, but no, I mean I thought that was fantastic, that could be cool.
- 55:28Mark Zweig: Well, could you put coals in there?
- 55:29Mark Zweig: You're all like, yeah, mm.
- 55:32Garrett Peters: Yep, another idea we expect a full.
- 55:34Garrett Peters: We can do a partnership, we could do a co-branding Ooh, co-branding.
- 55:40Mark Zweig: Well, we could sponsor big talk about small business and then people who sign up for the get a discount, trying to get a startup journal In royalties, and then we get 12.5.
- 55:53Mark Zweig: 12.5, 12% of every sale.
- 55:56Mark Zweig: No, all right.
- 55:58Mark Zweig: Thanks, guys, and Garrett, it's been great having you here, and unfortunately we're out of time, and so we will see you all next week.
- 56:08Mark Zweig: Until then, this has been another episode of Big Talk About Small Business.
- 56:16Mark Zweig: And look up Duncan and Stone.
- 56:19Mark Zweig: Give it a search, check them out online and buy their products.
- 56:24Garrett Peters: Please do All right, appreciate it.
- 56:26Garrett Peters: Thank you guys, thank you, thank you, thank you.
- 56:35Speaker 4: Thanks for tuning into this episode of Big Talk About Small Business and ask questions about upcoming shows.