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John Devlin - Ascensos - Flashback To Day One Of The 2020 Covid Lockdowns

SUMMER SPECIAL - COVID FLASHBACK

Covid-19 was five long years ago. In a series of short summer specials, CX Files is bringing you some memories of what was going on at a very chaotic time for the industry. During the early days of the pandemic, CX Files went from weekly to daily and captured many important observations on how the CX industry was coping across the world.

John Devlin is the Founder and CEO of Ascensos (acquired by Firstsource in 2024) - he is still in this position.

John talked to Mark Hillary on March 26, 2020. This was day one of the first Covid lockdown in the UK - the Prime…

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