Latest / The Bob Lefsetz Podcast / Rick Mueller
Transcript
- 0:04Speaker 1: Welcome, Welcome, Welcome to this week's edition of the Bob
- 0:07Speaker 1: Left Sets podcast. My guest today is Rick Mueller, who's
- 0:11Speaker 1: president of A E. G Presents North America. Good to
- 0:16Speaker 1: have you here. Thanks for having me, Bob. Like I
- 0:18Speaker 1: do with everybody, We're gonna get into ticketing, We're to
- 0:20Speaker 1: get into touring, we're gonna get to other things musical.
- 0:22Speaker 1: But I like to get where a person comes from
- 0:24Speaker 1: because that reflects who they ultimately are. You're from North
- 0:27Speaker 1: Cow right correct to grew out in the East Banna
- 0:29Speaker 1: town called Lafia, just on the other side of the
- 0:31Speaker 1: Berkeley Hills, Lafayette. It's like what, I don't even I
- 0:36Speaker 1: didn't even know the name Lafiat. Pretty much grew up
- 0:38Speaker 1: in the suburban dream, deep suburbs of the San Francisco
- 0:41Speaker 1: Bay area. My dad was an executive at Chevron. I
- 0:43Speaker 1: grew up going to high school like thousand people, pretty
- 0:47Speaker 1: much the American dream. I think your father was an
- 0:49Speaker 1: executive at Chevron doing what do you have any idea?
- 0:53Speaker 1: He worked in chemical additives division, and so he did.
- 0:57Speaker 1: I mean, so when I go to the Chevron stage
- 0:58Speaker 1: and it says you want to buy show run because
- 1:00Speaker 1: of tech Ron. He's that guy. He is. Indeed, he
- 1:04Speaker 1: would oftentimes at the dinner table tell me what you
- 1:06Speaker 1: know additives did to gasoline. I couldn't recount any of
- 1:09Speaker 1: that today, but you know, but he was passionate about it. Yeah.
- 1:13Speaker 1: He was a hard working guy. He was smart guy.
- 1:14Speaker 1: As a trained chemist from m I T and worked
- 1:17Speaker 1: his way in the executive side and finished his career
- 1:19Speaker 1: living in Singapore managing and building a refinery and doing
- 1:22Speaker 1: deals in the Pacific. Room thought your parents remained married.
- 1:25Speaker 1: They just had their fiftieth winter in anniversary. Okay, so
- 1:28Speaker 1: they moved to Singapore after you were out of the house.
- 1:30Speaker 1: They did after my freshman year. I went to school
- 1:32Speaker 1: at Santa Barbara. They left I think that spring and
- 1:36Speaker 1: my first year of college, and they spent the next
- 1:38Speaker 1: seven or eight years there. Okay, so you're the only kid.
- 1:41Speaker 1: How many kids in the family, two kids, older brother
- 1:44Speaker 1: he went to Santa Barbara as well, and then went
- 1:46Speaker 1: to business school at U T in Austin and then
- 1:48Speaker 1: never left Austin. What does he do? He and his
- 1:51Speaker 1: wife had their own mortgage brokersh company. Okay, so you're
- 1:54Speaker 1: living in northern California and are you into music. Grew
- 1:58Speaker 1: up on music, So music because you're parents, role, your
- 2:01Speaker 1: older brother, your personal passion, personal passion. Early just I
- 2:04Speaker 1: was a Kinnectic kid. Music resonated with me so early on.
- 2:08Speaker 1: My mom got me enrolled in drum lessons because I
- 2:11Speaker 1: don't know if I just you know, she saw me
- 2:13Speaker 1: like an animal from the Muppet movies. I was a
- 2:15Speaker 1: bit for sure growing up in this day and age,
- 2:17Speaker 1: I would have been diagnosed as they like the A D.
- 2:19Speaker 1: D kid and probably put on adderall or something to
- 2:21Speaker 1: like calm me down. But she got me involved in
- 2:24Speaker 1: a lot of sports. She signed me up for drum lessons,
- 2:26Speaker 1: and these were all kind of outlets to get the
- 2:27Speaker 1: energy out. But I really resonated in music early on.
- 2:30Speaker 1: And then as I got into high school, they had
- 2:31Speaker 1: a high school radio station, so I signed up for
- 2:34Speaker 1: that and we used to broad a little bit slower.
- 2:36Speaker 1: So how old were you when you started to play drums? Eight?
- 2:39Speaker 1: Ten years old? Okay? Did you ever play with bands?
- 2:41Speaker 1: Try to played through the jazz bands in high school.
- 2:44Speaker 1: A few failed attempted rock bands that they never got far.
- 2:47Speaker 1: There wasn't really much of like a rock band music
- 2:49Speaker 1: scene in the suburbs. Of this would have been eighty
- 2:54Speaker 1: eight to ninety two ish. And do you have a
- 2:56Speaker 1: drum set today? I do not? I uh in college,
- 3:00Speaker 1: I took it with me to Santa Barbara. I played
- 3:01Speaker 1: a little bit, and this is right as I was
- 3:03Speaker 1: getting into concert promoting at school at Santa Barbara, and
- 3:07Speaker 1: I decided that I was just better at promoting events
- 3:10Speaker 1: than I was a drummer. I think many concert promoters
- 3:13Speaker 1: and people in the music business are failed musicians, so
- 3:15Speaker 1: they got onto the business side of the absolute We
- 3:17Speaker 1: all try yeah, and then woke up one day and
- 3:19Speaker 1: realized we didn't have What a total failure. Where are
- 3:22Speaker 1: those drums today? Sold long gone. I'm not a big
- 3:25Speaker 1: keeper of stuff, so like if I'm done the opposite,
- 3:27Speaker 1: I'm around my girlfriend crazy. But in any event, you're
- 3:32Speaker 1: in high school, you're in the band correct playing the
- 3:35Speaker 1: drums played jazz band, and the drums had to do
- 3:38Speaker 1: the orchestra band as requirement to get into jazz band.
- 3:40Speaker 1: Hated that, and we just put on headphones and play
- 3:43Speaker 1: along with rock tracks at home. At the time. What
- 3:46Speaker 1: music were you listening to at home? I think the
- 3:47Speaker 1: first really big band to me was the old Van
- 3:49Speaker 1: Halen the David Lee Roth Ara van Halen is like
- 3:52Speaker 1: the first thing that really what do you think about
- 3:53Speaker 1: Van Halen is they were a big band. These played
- 3:55Speaker 1: the star Wood, which no longer exists, and I went
- 3:59Speaker 1: to the Santa Monica Cific. This is a couple of
- 4:01Speaker 1: months before the first album came out, and they were
- 4:03Speaker 1: the opening band for Nils Loft Grin who came and
- 4:07Speaker 1: he would do his little flip on the mini tramp whatever.
- 4:09Speaker 1: And you laughed because people listen to the podcast may
- 4:12Speaker 1: not be old enough to remember this band, Black Oak, Arkansas,
- 4:14Speaker 1: but the leader Jim Dandy, who had the same stick
- 4:17Speaker 1: as David Lee Roth, the long blondier the open Street
- 4:20Speaker 1: and I was laughing. And then of course the record
- 4:22Speaker 1: came out with Running with the Devil, and you go, wow,
- 4:24Speaker 1: this is great. Well, it just came down with the
- 4:26Speaker 1: guitar plane right right exactly, but it was it was
- 4:29Speaker 1: beyond that. Even the people who poo poo that sound
- 4:32Speaker 1: said that Eddie was a great guitar player. Okay, so
- 4:34Speaker 1: you were into uh van Halo, van Halen and and
- 4:37Speaker 1: that era of hard rock heavy metal at the time,
- 4:41Speaker 1: and then you know, I think around my junior year
- 4:44Speaker 1: of high school junior going to senior high school, Kurt
- 4:47Speaker 1: Cobain put out, uh, never mind, and that turned me
- 4:52Speaker 1: on my head. I went deep into the alternative scene.
- 4:55Speaker 1: As soon as I got to college, I got turned
- 4:57Speaker 1: onto hip hop. Um, and that was where I just
- 5:00Speaker 1: kind of got to see a lot more music happening
- 5:03Speaker 1: when it was, you know, once I got to school
- 5:04Speaker 1: at Santa Barbara. Okay, So when you're in high school,
- 5:07Speaker 1: you have no dream of being in the music business,
- 5:09Speaker 1: or do you. I don't know that headed dreams for anything.
- 5:12Speaker 1: At that point, I was just finding my way. I
- 5:13Speaker 1: enjoyed doing music. I enjoyed doing the radio station. Um, okay,
- 5:18Speaker 1: so what I mean? But this was much more sophisticated
- 5:20Speaker 1: than my era. There was a high school radio station
- 5:23Speaker 1: casey e Q Rock of the Dons. And how far
- 5:27Speaker 1: away could you hear it? At least to the parking lot.
- 5:30Speaker 1: You remember how many watts it had? I don't. I
- 5:33Speaker 1: I remember, like, I'm not sure you could have gotten
- 5:36Speaker 1: it at the other side of town. It was really
- 5:38Speaker 1: not it was it was more of a of a
- 5:40Speaker 1: hobby than it really was. We were actually entertaining anybody
- 5:42Speaker 1: out there. But um, I pursued it with a lot
- 5:45Speaker 1: of passion. We definitely worked on my playlist every day.
- 5:48Speaker 1: So how often what were the hours of the station?
- 5:50Speaker 1: It would run from, you know, like late periods of
- 5:54Speaker 1: the afternoon into I think the last show ended up
- 5:57Speaker 1: at like ten o'clock at night really, so it was
- 5:59Speaker 1: like a regular way to Yeah, you're a kid, you
- 6:01Speaker 1: had like a two hour shift, maybe three hour shifts
- 6:03Speaker 1: something like that. But you must have been pretty passionate
- 6:05Speaker 1: to be involved. Loved it, loved it. I think it
- 6:07Speaker 1: was the president of the Radio Club or whatever they
- 6:10Speaker 1: called it at that time. So you go to Santa
- 6:12Speaker 1: Barbara with a you know, once one goes to college,
- 6:15Speaker 1: it's a reset and you can join or not join.
- 6:18Speaker 1: What did you then do to further your music career? First?
- 6:22Speaker 1: Did you? Did you join the radio station? I did not.
- 6:25Speaker 1: I looked at it. It was a little too um
- 6:29Speaker 1: at that point. It was a little too alternatives that
- 6:31Speaker 1: the right word. It was just a little too left
- 6:33Speaker 1: for me with the political views and it with the
- 6:36Speaker 1: snobbery of the music and that kind of stuff. It was.
- 6:38Speaker 1: I just didn't get the right vibe from it when
- 6:40Speaker 1: I first checked it out, and I didn't really kick
- 6:41Speaker 1: the tires that hard because you also had to start
- 6:44Speaker 1: out with shows that were like at two in the morning,
- 6:45Speaker 1: because it was put in your dues and I probably
- 6:48Speaker 1: wasn't that interested in it. Um. Actually further the music
- 6:53Speaker 1: interest kind of on accident. So my freshman year of college,
- 6:56Speaker 1: I went through fraternity rush in the spring and I
- 7:00Speaker 1: hated it and it just wasn't my scene. I didn't
- 7:02Speaker 1: like it. And at that point I was looking around
- 7:05Speaker 1: what to do, and my friend who lived on my
- 7:08Speaker 1: floor at the door and said, hey, come check out
- 7:10Speaker 1: the programming committee. Um, there's some jobs open there. My
- 7:13Speaker 1: buddies on it. They do all kinds of stuff, And
- 7:15Speaker 1: I said, why not. I went down and checked it
- 7:17Speaker 1: out and filled out an application. It was hired on
- 7:20Speaker 1: as the movie coordinator, so I booked movies that would
- 7:23Speaker 1: happen on campus every year. But as soon as I
- 7:25Speaker 1: got in the door for that, I fully locked in
- 7:28Speaker 1: on the guy who was booking concerts. I said, what's
- 7:31Speaker 1: that's all about? I was super interested in it still
- 7:33Speaker 1: right in. It's how I learned to use Excel to
- 7:36Speaker 1: do budgeting. Um, I learned how to you know what
- 7:39Speaker 1: the poll star thing was all about and start so
- 7:42Speaker 1: you go at the end of your freshman year, did
- 7:44Speaker 1: you book movies? I did, and that would be just
- 7:47Speaker 1: what would be the economics of that? That was more
- 7:51Speaker 1: for what I think for most colleges, it was more
- 7:53Speaker 1: of just a lost leader of entertainment on campus. We
- 7:55Speaker 1: charged a couple of bucks to get into the IV
- 7:57Speaker 1: theater um and we do you know, new releases. A
- 8:00Speaker 1: lot of the movie companies would say, hey, we want
- 8:02Speaker 1: a premiere this movie, and they do free premiers to
- 8:05Speaker 1: kind of get the word of mouth going with college kids.
- 8:07Speaker 1: And then we'd also run you know, second run films
- 8:11Speaker 1: in there that kind of had some you know how
- 8:13Speaker 1: much marketing and promotion was there for those films. It
- 8:15Speaker 1: was a lot of hand to hand. It was kind
- 8:16Speaker 1: of good early early concert promoting training. I did a lot.
- 8:20Speaker 1: I did a lot of walking around campus with flyers
- 8:22Speaker 1: and putting up posters. Still probably have a couple of
- 8:24Speaker 1: staple guns in the garage. Okay, so how long before
- 8:28Speaker 1: you start to become active in the contract end of it? Uh?
- 8:31Speaker 1: The following year when they opened up the concert promoter job,
- 8:35Speaker 1: I applied for that and got that, So I ended
- 8:37Speaker 1: up promoting shows. You became the concert promoter. So there
- 8:41Speaker 1: was you know, there was a concert promoter job within
- 8:44Speaker 1: the program where there was a movie program or a
- 8:46Speaker 1: concert promoter, a production guy, a marketing guy, uh, you know,
- 8:51Speaker 1: kind of what would be a business affairs type person
- 8:53Speaker 1: who would handle the contracts and the organization internal organization.
- 8:56Speaker 1: So I applied for the concert promoter, which is really
- 8:58Speaker 1: becoming the buyer. But I really immersed myself in the
- 9:02Speaker 1: whole thing. One would think that would be a desirable job,
- 9:04Speaker 1: that other people would want that job. There was a
- 9:06Speaker 1: bunch of people who were into it. The guy who
- 9:08Speaker 1: had the job became before me. I became friends with
- 9:11Speaker 1: really quick and just kind of I was all over
- 9:14Speaker 1: him my first year when I was doing the movies
- 9:17Speaker 1: about concerts. And I don't know if I was a natural,
- 9:19Speaker 1: but I was certainly like chasing that thing pretty vigorously.
- 9:23Speaker 1: So I think there were a few other people that
- 9:24Speaker 1: applied for it, but at that point I had had
- 9:26Speaker 1: the experience in the tenure on the program board and
- 9:30Speaker 1: lit and behold, they got the job. Okay, So, so
- 9:33Speaker 1: you really didn't work on concerts before you got that job. Lets,
- 9:37Speaker 1: so you got the job, what's the first thing you
- 9:38Speaker 1: have to do books and bands. So so you know
- 9:42Speaker 1: many I went to a small college and there were
- 9:44Speaker 1: certain times a year when they booked named talent. It
- 9:46Speaker 1: was like three times a year. How many slots were there.
- 9:49Speaker 1: At UCSB, we had more of a pot of money,
- 9:53Speaker 1: and whatever the pot was, we could book bands until
- 9:56Speaker 1: we were out of money, and at the end of
- 9:57Speaker 1: the year whatever, some amount of money was all back
- 10:00Speaker 1: for the big spring show. So if we book shows
- 10:03Speaker 1: and we figured out how to make money or lose
- 10:05Speaker 1: less on them, it was we had to keep going.
- 10:07Speaker 1: So um I started booking bands. If we made money
- 10:11Speaker 1: on shows, we put it back. So the first year
- 10:14Speaker 1: you did In the second year, how many shows did
- 10:16Speaker 1: you actually book? Probably did about four or five shows
- 10:19Speaker 1: in my first year. Okay, so knowing people in the business,
- 10:22Speaker 1: you're dealing with a middle agent to book those shows, No, sir,
- 10:26Speaker 1: just for those people don't know a lot of colleges,
- 10:29Speaker 1: they don't deal directly with W M. E or CIA.
- 10:32Speaker 1: There are people who who are middle men who booked
- 10:36Speaker 1: those shows. But you didn't do that. No. I I
- 10:40Speaker 1: don't know if it was as much of a scene
- 10:41Speaker 1: was in college, but I never they had they had
- 10:44Speaker 1: some middleman type agencies called Nakpa that would like he
- 10:47Speaker 1: could go. Well, that was a convention where you could
- 10:50Speaker 1: go and you could see all the talent and meet
- 10:52Speaker 1: all the people. Correct, it was Nacka, not na Um.
- 10:56Speaker 1: But uh I called I got up polls Star, and
- 10:58Speaker 1: I called up Frank Riley at are your peninicial Artists
- 11:00Speaker 1: and said, we'd like to book Fish at UC Santa
- 11:03Speaker 1: Barbara And they were doing a college tour. Do you
- 11:06Speaker 1: remember just would have been nineteen four, okay, relatively early
- 11:13Speaker 1: in Fisher's tenure. Correct, So the the programming committee already
- 11:17Speaker 1: had a subscription to poll Star. That's how you were
- 11:19Speaker 1: aware of that. Correct. So you call up Frank and
- 11:21Speaker 1: Frank says, what UH send in the offer? We're doing
- 11:25Speaker 1: a college tour. Get me these dates. So put together
- 11:28Speaker 1: everything facts in the offer because it was pretty email.
- 11:31Speaker 1: Uh probably called Frank once a week for the next
- 11:35Speaker 1: three four or five weeks, just probably mostly annoying him
- 11:39Speaker 1: because there was no answer. They just hadn't finished routing
- 11:41Speaker 1: and pulled part of your personality, how much does your
- 11:44Speaker 1: relentlessness figure into ultimate success? Well, in this particular case,
- 11:48Speaker 1: it probably almost figured into my failure because I think
- 11:50Speaker 1: Frank was getting tired of hearing from me at the time.
- 11:52Speaker 1: But um, eventually we confirmed the date and it's sold
- 11:56Speaker 1: out and which was how many people people? Four thousand
- 12:00Speaker 1: people played the events center there. Do you remember how
- 12:02Speaker 1: much you charged? No if I had a guest somewhere
- 12:07Speaker 1: around twenty bucks and you booked Fish because you were
- 12:10Speaker 1: a fan or you knew they would sell uh, because
- 12:13Speaker 1: they were So I was not a huge jam guy,
- 12:15Speaker 1: but I mean it was well aware of Fish and
- 12:17Speaker 1: somebody maybe somebody turned me onto the opportunity that they
- 12:19Speaker 1: were gonna be touring. So I just started chasing it down.
- 12:21Speaker 1: And so you have that's your first gig, so you
- 12:24Speaker 1: must be feeling like a million bucks. Well yeah, until
- 12:26Speaker 1: the show played and then we got overrun by Fish fans.
- 12:29Speaker 1: I was not very popular on campus after they played,
- 12:32Speaker 1: because you know, Fish is actually very prepared band, even
- 12:35Speaker 1: even in the early days. They had great road people
- 12:37Speaker 1: and they did pretty thorough security advances because of the scene.
- 12:40Speaker 1: You know, it was very grateful dead esque and people
- 12:42Speaker 1: who have followed them on the road, and we had
- 12:45Speaker 1: a bunch of you know, new age hip. He's taken
- 12:47Speaker 1: over you see Santa Barbara Campus and I don't think
- 12:51Speaker 1: the police department was particularly I don't know, it's probably
- 12:54Speaker 1: an extra thousand people around realized that didn't get into
- 12:56Speaker 1: the show. Yeah. Yeah, but the show was a financial success.
- 13:01Speaker 1: Where do you go from there? It was a winner.
- 13:02Speaker 1: So we did that and then I did shows with
- 13:05Speaker 1: We did Ben Harper, we did G Love I did
- 13:09Speaker 1: you know? At that point, I think I had started
- 13:12Speaker 1: in turning the Golden Voice in the summer, So that's
- 13:15Speaker 1: another Southern California promote. At one point I met Mitch Oakman, um,
- 13:19Speaker 1: and we started booking No Doubt, who was already a
- 13:22Speaker 1: pretty successful Southern California band in that scene. They were
- 13:25Speaker 1: playing and selling out thousand clubs throughout Southern California before
- 13:30Speaker 1: Tragic Kingdom came out. Um, So we had them on
- 13:33Speaker 1: sale and then Tragic Kingdom came out and just a
- 13:35Speaker 1: Girl was blowing up and so that sold out there. Um.
- 13:40Speaker 1: And they're actually the first band I did from clubs
- 13:43Speaker 1: to selling out twenty two thousand seats at Shoreline. Okay,
- 13:46Speaker 1: did you do anything that didn't work? Uh? Did we
- 13:50Speaker 1: do anything that didn't work? We had a pretty good
- 13:53Speaker 1: track record, did we Oh, we booked a Sponge show.
- 13:55Speaker 1: I got bullied into booking Sponge one point in time,
- 13:58Speaker 1: by whom the agent think just kind of like, hey,
- 14:01Speaker 1: we'll sell you some other stuff, but you got to
- 14:02Speaker 1: do this one. It's a big college tour. It's really
- 14:04Speaker 1: important to us, and and that one didn't work so well,
- 14:08Speaker 1: and we had a widespread panic show that didn't work
- 14:11Speaker 1: so good as well. Okay, now you're starting from zero
- 14:14Speaker 1: and it's a bullying business, so you must have learned
- 14:17Speaker 1: a few lessons along the way there in college. Yeah. Honestly,
- 14:21Speaker 1: when you're in college here it's a you could be
- 14:23Speaker 1: a bit more irravulant because I wasn't at that point
- 14:25Speaker 1: thinking of it as a career. So it was sometimes
- 14:28Speaker 1: easier to say no to certain agents as opposed to
- 14:30Speaker 1: you know, in the relationships where we have with a
- 14:32Speaker 1: William Moore associated now, where you want to be full
- 14:34Speaker 1: service and try and help them out with a lot
- 14:36Speaker 1: more even though you know or don't feel it's gonna work.
- 14:40Speaker 1: So what were the lessons you learned promoting in college?
- 14:43Speaker 1: I think really how to be utilitarian about it, so
- 14:47Speaker 1: you know, we'd go out and hand out flyers, try
- 14:48Speaker 1: and sell tickets. I learned about ticket printing. You know,
- 14:51Speaker 1: at that time it was still a hard ticket business
- 14:53Speaker 1: on campus. It was an electronic system. So I had
- 14:56Speaker 1: to learn a little bit about the ticketing business. I
- 14:57Speaker 1: had to learn a little bit about production. I had
- 14:59Speaker 1: to learn a little bit abou settlement and get myself
- 15:01Speaker 1: proficient enough to come off as we were quasi professionally
- 15:06Speaker 1: presenting these concerts. And at what point do you wake
- 15:09Speaker 1: up and say, WHOA, this might be a career. It's
- 15:11Speaker 1: very clear moment for me. So spring of nineteen nineties six,
- 15:15Speaker 1: we're in your college career, my senior year, so I'm
- 15:18Speaker 1: going to be graduating. Uh. That June I went to
- 15:23Speaker 1: the career center on campus and I remember flipping through
- 15:27Speaker 1: this binder and they have the companies that are coming
- 15:29Speaker 1: to interview on campus and what kind of jobs they have.
- 15:32Speaker 1: And I was flipping through, flipping through, flipping through, and
- 15:36Speaker 1: then I said, you know, if I leave right now,
- 15:39Speaker 1: I can go and work on that budget for the
- 15:41Speaker 1: three leven Farside cypercill tour that Caro Lewis had called
- 15:44Speaker 1: me about. And uh, I closed the book and went
- 15:48Speaker 1: and did that and never did anything. At that point.
- 15:51Speaker 1: I was all in on concerts. Okay, so you graduate,
- 15:54Speaker 1: what is your next job? I started it at Bill
- 15:56Speaker 1: Graham Presents three days after I graduated. How did you
- 15:58Speaker 1: get the gig so um backing up before that my
- 16:05Speaker 1: after my junior year, I or spring of my junior year,
- 16:09Speaker 1: and uh and some that summer I had talked my
- 16:13Speaker 1: way into an internship with Paul to let Rick van
- 16:15Speaker 1: Stanton a Golden Voice. So I cut class three days
- 16:19Speaker 1: a week in the spring and drove to l a
- 16:21Speaker 1: and would work out of the Golden Voice office. And
- 16:23Speaker 1: then as soon as classes friends couches that I do
- 16:27Speaker 1: in l a UM and so I'd work for them
- 16:30Speaker 1: in the spring and and and then the summer. And
- 16:32Speaker 1: which was like the best next step for learning because
- 16:36Speaker 1: had I intern at a company like Bill Cranbers, because
- 16:39Speaker 1: Bill gran Presents, I would have been in the back
- 16:41Speaker 1: and their poster archives finally posters all summer, wouldn't wouldn't
- 16:44Speaker 1: have had the access sitting literally right in between Rick
- 16:47Speaker 1: and Paul. I got to prepare offers for them. I
- 16:50Speaker 1: got to see how they do settlements. I got to
- 16:52Speaker 1: see watch them do a lollapaloos a year um, you know,
- 16:55Speaker 1: out of the field, and really get hands on and
- 16:57Speaker 1: get real jobs. I got to work the box office
- 16:59Speaker 1: Duke box office settlements. It was way more access than
- 17:03Speaker 1: a college kid was getting to professional concert promoting at
- 17:06Speaker 1: that point in time. So, um, you had Paul to Lett,
- 17:09Speaker 1: who ultimately went on as well. Both he and Rick
- 17:11Speaker 1: co founded Coachella and was as a visionary in our business.
- 17:15Speaker 1: But you had Rick and Paul and Moss Jacobs, who
- 17:18Speaker 1: I worked with again now all these years later. Um,
- 17:21Speaker 1: I got access to these guys and how they were
- 17:23Speaker 1: promoting their styles, and it was just an incredible learning experience.
- 17:27Speaker 1: So then I went back to Santa Barbara. We actually
- 17:29Speaker 1: ran the concert program in the Black the whole year,
- 17:32Speaker 1: uh that following year, and I think we probably did
- 17:33Speaker 1: close to twelve to fifteen shows that year for for concerts,
- 17:37Speaker 1: I mean, sorry for our college promoters, quite a bit
- 17:40Speaker 1: of shows. Um. So, as I was decided to try
- 17:43Speaker 1: to get into this business, I went to see Paul
- 17:46Speaker 1: t as they were opening up the Glass House out
- 17:48Speaker 1: in Pomona and gave them the big pitch that I
- 17:51Speaker 1: wanted to be in the business. And at that point
- 17:53Speaker 1: in time, they just weren't in a fine financial position
- 17:55Speaker 1: to hire me on full time, and I said, great,
- 17:57Speaker 1: if you can give me a reference as I go
- 17:59Speaker 1: hunter round for whoever else is out there, I'd appreciate it.
- 18:03Speaker 1: So my production managers girlfriends father was friends with Greg
- 18:08Speaker 1: pearl Off, who was running bill Gram Presents. So it's
- 18:11Speaker 1: all about the connections, all about the well anyway, I've
- 18:14Speaker 1: i've i've, you know, fact in a resume cold the
- 18:17Speaker 1: Bill Gram Presents. Uh. One day and UH to Greg
- 18:22Speaker 1: and UH said, hey, I'd be interested in working here.
- 18:25Speaker 1: And I know, uh, your friends, uh daughter who knows
- 18:30Speaker 1: my production manager, and I really love concerts, and I'd
- 18:33Speaker 1: like to work at bill Gram Presents and send in
- 18:35Speaker 1: with my resume. And I remember on a Friday afternoon,
- 18:37Speaker 1: I got a call from Greg when I was probably
- 18:40Speaker 1: you know, two beers, two beers or into the afternoon
- 18:43Speaker 1: and eating a bowl aposta in my apartment and uh
- 18:45Speaker 1: and you know, as you often did at the UC
- 18:48Speaker 1: Santa Barbara, and uh he flew me up for an interview,
- 18:51Speaker 1: and I went up there to interview. Uh. This is
- 18:54Speaker 1: obviously in the spring of nine. I had a good interview.
- 18:57Speaker 1: I brought, you know, I brought my my show file
- 18:59Speaker 1: from the Big Fish jo a done and having worked
- 19:01Speaker 1: the summer Golden Voice, I felt like I had a real,
- 19:04Speaker 1: you know, professional looking show file, which it was probably
- 19:08Speaker 1: it was probably in a pretty good shape. And I
- 19:10Speaker 1: remember sitting in an office with Greg pearl Off, Sherry Wasserman,
- 19:13Speaker 1: and Lee Smith, and Sherry looked through the Fish show
- 19:17Speaker 1: file where they're asking me with questions, and she told
- 19:19Speaker 1: me years later that one of the reasons they hired
- 19:21Speaker 1: me is because I had kind a better deal than
- 19:23Speaker 1: they did on Fish. They had done the U. C.
- 19:26Speaker 1: Davis show themselves, and I got Santa Barbara. So she said,
- 19:30Speaker 1: you know, you actually looked like you know what you're
- 19:32Speaker 1: doing for a college kid. So worked out pretty good. Okay,
- 19:35Speaker 1: But you know you said, Golden Voice couldn't afford you.
- 19:38Speaker 1: It couldn't for me. They just weren't. They weren't. They
- 19:40Speaker 1: just weren't in a position to hire. It wasn't like
- 19:42Speaker 1: I was negotiating. Was just like, we don't understand, but
- 19:44Speaker 1: B G P had an opening or they made an
- 19:46Speaker 1: opening for you. Uh, maybe a little bit of both.
- 19:49Speaker 1: In a sense. I think there had been some talk
- 19:51Speaker 1: about hiring somebody young that they could bring in as
- 19:54Speaker 1: an assistant and groom into a booker for the department,
- 19:56Speaker 1: and I presented the right opportunity in case at the
- 19:58Speaker 1: right time, and it was the gig. I started out
- 20:01Speaker 1: as Lee Smith's assistant in the booking department, and I
- 20:05Speaker 1: was pretty active about um learning everything I could. When
- 20:08Speaker 1: I got to Bill gram Presents, uh, you know, listening
- 20:11Speaker 1: on all his phone calls, whether he knew it or not,
- 20:13Speaker 1: and uh learned how he talked to agents, learned about
- 20:16Speaker 1: booking bands, kind of learned what different agent styles were about,
- 20:20Speaker 1: and again kind of further further to my knowledge base
- 20:24Speaker 1: of you know, how they how they process contracts, how
- 20:26Speaker 1: they built show budgets, how they you know, executed shows,
- 20:29Speaker 1: and the Bill Graham way of doing things. Now you
- 20:32Speaker 1: start in the spring of at the end of nine
- 20:35Speaker 1: s comes the famous roll up by Sillerman into Clear
- 20:40Speaker 1: Channel where he buys multiple promoters within they bought Bill Graham. Correct.
- 20:45Speaker 1: It was It was about a year, about a year
- 20:47Speaker 1: into my tenure there that Bob Stillman came along and he,
- 20:51Speaker 1: you know, I think we were bilgram Presents was probably
- 20:54Speaker 1: in the middle of the middle of that row of acquisitions.
- 20:57Speaker 1: Somewhere in there. I don't but you know it wasn't
- 20:59Speaker 1: at the very beginning, but it certainly wasn't the last
- 21:01Speaker 1: of them either. Okay, so you worked there for a
- 21:03Speaker 1: year and you slowly gained more responsibilities, I would assume. Yeah,
- 21:06Speaker 1: about a year and a half in they started letting
- 21:08Speaker 1: me book my own shows. Um I think I was
- 21:12Speaker 1: a full time talent buyer there. Okay, could you book
- 21:14Speaker 1: at any of their venues or you do? It's got
- 21:16Speaker 1: specific venues to book. Uh. You know, when you first
- 21:20Speaker 1: start out, they give you a kind of maybe the
- 21:22Speaker 1: less desirable agents to work with. Um. I booked a
- 21:25Speaker 1: lot of third party venues. Michael Bailey was pretty much
- 21:28Speaker 1: the exclusive booker at the Fillmore on Warfield at that
- 21:30Speaker 1: point where they're which is where their main two clubs.
- 21:33Speaker 1: Um So I didn't really do anything there, but I
- 21:36Speaker 1: think one of the first shows I booked for Bill
- 21:37Speaker 1: Represents was BB King at the Paramount Theater. Um. But
- 21:41Speaker 1: it was it was actually kind of a good, uh
- 21:44Speaker 1: good way to cut my teeth because I learned how
- 21:46Speaker 1: to book R and B and blues, I learned how
- 21:49Speaker 1: to book Lyle love It and a lot of the
- 21:51Speaker 1: M O R stuff, you know. Coming out of college,
- 21:53Speaker 1: it was a kid who loved Nirvana and indie music
- 21:56Speaker 1: and hip hop like learning these other genres of music
- 21:59Speaker 1: that I wasn't really that turned onto. Uh. It was
- 22:03Speaker 1: a good way to become a more well rounded promoter
- 22:04Speaker 1: and understand the business. Okay, so you're working at Bill Graham,
- 22:07Speaker 1: it ultimately gets brought by Sillerman. How do you end
- 22:10Speaker 1: up working what results as Live Nation today? For me,
- 22:16Speaker 1: it was just pretty much a steady arc through all
- 22:18Speaker 1: of that that I call I always generally refer to
- 22:21Speaker 1: it as the consolidation roller coaster. So Bob Stillerman and
- 22:24Speaker 1: the original SFX came in and bought all the promoters.
- 22:27Speaker 1: He flipped that to Clear Channel Radio. Clear Channel Radio
- 22:33Speaker 1: stuck with it for a number of years and then
- 22:35Speaker 1: will eventually spun that company off into Live Nation. The
- 22:39Speaker 1: big reason Clear Channel Radio spun off Live Nation is
- 22:42Speaker 1: that when they acquired it, it was all on the
- 22:44Speaker 1: concept that there's going to be synergy between sponsorships of
- 22:47Speaker 1: what we can sell in the concerts, and we'll be
- 22:49Speaker 1: able to take our clout with artists and help generate
- 22:52Speaker 1: more concerts, will generate more sponsorship, and we'll grow the
- 22:55Speaker 1: business that way. At the time, the business wasn't predictable
- 22:58Speaker 1: enough that you know, concert promoter years could be very
- 23:00Speaker 1: spiky in terms of revenue and profitability, and for a
- 23:04Speaker 1: public company at that point in time, it was really
- 23:07Speaker 1: difficult for them to get their head around it because
- 23:09Speaker 1: Clear Channel was kind of a straight line of growth
- 23:11Speaker 1: and at that time what was either Clear Channel Entertainment
- 23:15Speaker 1: or that part of the division would be very up
- 23:18Speaker 1: and down year over year in that economy. So I
- 23:21Speaker 1: think there became a frustration that they weren't it was
- 23:23Speaker 1: hurting the overall Clear Channel performance. UM. Their frustration grew
- 23:27Speaker 1: within that because nobody UM seemed to be able to
- 23:30Speaker 1: kind of get their arms around and get a consistent
- 23:33Speaker 1: result out of the concert company. So they spun that
- 23:36Speaker 1: off and that was around the same time that uh,
- 23:38Speaker 1: Michael Roppino came in and took hold of what them
- 23:41Speaker 1: became Live Nation UM when they finally gave it the
- 23:43Speaker 1: new name, and Michael has done a great job with
- 23:45Speaker 1: its sense. So you were at Bill Graham, how do
- 23:48Speaker 1: you move up the food church just buying shows. I've
- 23:51Speaker 1: been fortunate of a lot of good circumstance and opportunities,
- 23:54Speaker 1: so I've put in a lot of hard work but
- 23:56Speaker 1: so I came into the department and Lee Smith and
- 23:59Speaker 1: Sherry Ossman were booking most of the shows throughout San Francisco,
- 24:03Speaker 1: and that was from everywhere from theater stuff up to
- 24:06Speaker 1: Shoreland Amphitheater and the stadium shows. Um I'd say right
- 24:11Speaker 1: around the time I got promoted, UM, Lee Smith had
- 24:14Speaker 1: kind of a change of heart in terms of what
- 24:16Speaker 1: he was focusing on, and he left the day to
- 24:18Speaker 1: day booking department to go work on new business development.
- 24:21Speaker 1: So it then became mean Cherry Wasserman booking most of
- 24:25Speaker 1: the shows in there, and at that point Sherry was
- 24:27Speaker 1: probably focused a bit more on passion projects and interesting
- 24:30Speaker 1: projects that she was on day to day stuff. So
- 24:33Speaker 1: I was essentially the you know, nine to five guy
- 24:36Speaker 1: in the office picking up the phone. And I just
- 24:39Speaker 1: was so in love with getting out offers and promoting
- 24:41Speaker 1: shows that it was really this wide open opportunity for
- 24:45Speaker 1: me to promote as much as I could in my career.
- 24:48Speaker 1: So not a lot of people get there. I mean,
- 24:49Speaker 1: you hear far more stories about people having to compete
- 24:52Speaker 1: for their lane. I had a different opportunities that, you know,
- 24:55Speaker 1: this unique opportunity where I didn't have to compete with
- 24:57Speaker 1: people within the company to get my you know, my
- 25:00Speaker 1: lane of talent. And I just got to do a
- 25:02Speaker 1: ton of shows across a lot of different genres, and
- 25:04Speaker 1: I had the support of Sherry. We would work together
- 25:06Speaker 1: and whatever Greg was working on, And those guys turned
- 25:09Speaker 1: me onto their relationships of people they had worked with
- 25:11Speaker 1: a long time and probably some of the fun most
- 25:15Speaker 1: fun I've ever had in the business. And how do
- 25:16Speaker 1: you end up in the main office in Los Angeles.
- 25:19Speaker 1: So as the consolidation happened and it rolled out, UM
- 25:23Speaker 1: Greg and Sherry left around two thousand three to start
- 25:26Speaker 1: another Planet Entertainment. Um Lee came back out of the
- 25:32Speaker 1: out of the business development world of what he was
- 25:34Speaker 1: doing UH and was running the office. I was working
- 25:39Speaker 1: with him booking shows. I eventually got promoted to run
- 25:43Speaker 1: the San Francisco office UH there and in two thousand eight,
- 25:48Speaker 1: Jason Garner, who was running Live Nation for North America
- 25:52Speaker 1: at the time and as a friend of mine who
- 25:54Speaker 1: I had started doing Latin shows with in San Jose
- 25:56Speaker 1: when he was a local promoter in Northern California, UH,
- 26:00Speaker 1: recruited me to come down and oversee the Los Angeles office.
- 26:04Speaker 1: In addition, to still having some oversight of San Francisco.
- 26:07Speaker 1: So in two thousand and eight, I had the opportunity
- 26:09Speaker 1: to come to l A. Uh. My wife is from
- 26:11Speaker 1: Redondo Beach. We talked it over and it's kind of
- 26:15Speaker 1: a good time in life. With our daughter about to
- 26:17Speaker 1: go into the school, going to school, she was four
- 26:19Speaker 1: years old. We said, you know, we've been in San
- 26:22Speaker 1: Francisco for a while. It's spent my entire life except
- 26:24Speaker 1: for college, up in in Northern California, and it just
- 26:26Speaker 1: felt like the right time to make a move. And
- 26:28Speaker 1: it was a good job opportunity down here. So you
- 26:30Speaker 1: work for a Live Nation how long, well, if you
- 26:31Speaker 1: count their early days counting Los Angeles, how long you
- 26:34Speaker 1: in Los Angeles two thousand and eight to two thousand
- 26:36Speaker 1: eleven for a Live Nation? Okay, and then you leave
- 26:39Speaker 1: to go to a g correct And what is the
- 26:41Speaker 1: job they're offering you at a When I was leaving
- 26:44Speaker 1: Live Nation at that point, the economy kind of rode
- 26:47Speaker 1: the economy down when I moved to Los Angeles. You know,
- 26:50Speaker 1: the bottom fell out in two thousand eight, and it
- 26:52Speaker 1: was pretty bad. You know, it was a tough time
- 26:54Speaker 1: in the concert business from eight to two thousand eleven,
- 26:56Speaker 1: a lot of belt tightening going on at a public
- 26:58Speaker 1: company in terms of there was ten percent layoffs of
- 27:01Speaker 1: couting back staff weren't selling. They weren't selling and um.
- 27:05Speaker 1: You know, that was the early days of the Ticketmaster merger,
- 27:07Speaker 1: and there was a little bit of competition I think
- 27:09Speaker 1: between A's Off and Rappino, and being right in the
- 27:12Speaker 1: middle of that l A got to be a tricky navigation.
- 27:15Speaker 1: So I just was a little bit burnt out on
- 27:18Speaker 1: that part of the job and running that business UM
- 27:21Speaker 1: and wanted to start working on different projects and step
- 27:25Speaker 1: away from the scenario that I was in. So I
- 27:27Speaker 1: called Paul to Let who I used to intern with,
- 27:30Speaker 1: and we started talking about opportunities and he UM he
- 27:34Speaker 1: helped facilitate a discussion with a g which owns Golden Voices,
- 27:38Speaker 1: and I went over there to start working on projects
- 27:40Speaker 1: with Paul and the Golden Voice team throughout. So he
- 27:43Speaker 1: did not go all over as any kind of hands
- 27:46Speaker 1: on booker. You were going over with what to go.
- 27:49Speaker 1: I went over to book and do create new projects.
- 27:51Speaker 1: And I also they needed some help organizing their UM
- 27:56Speaker 1: some of their venue platforms and stuff in l A,
- 27:58Speaker 1: so I came UM to help them a little bit
- 28:00Speaker 1: run the Golden Voice business and really to focus on
- 28:03Speaker 1: new projects. Okay, and then how do you end up
- 28:06Speaker 1: being head of North America. So in two thousand and thirteen,
- 28:10Speaker 1: I think Randy Phillips was let go and so was
- 28:13Speaker 1: Tim Lowicky Ja Marciano was brought back from running the
- 28:16Speaker 1: O two in London to oversee a G Live at
- 28:20Speaker 1: the time, which now presents UM, and he put myself
- 28:26Speaker 1: UH in as President of North America. So I had
- 28:28Speaker 1: kind of come in saying I want to get out
- 28:30Speaker 1: of running the day to day operations and budgeting and
- 28:33Speaker 1: forecasting and the business side of UH of Concert Pony
- 28:37Speaker 1: and focus a little bit more on events UM. I
- 28:40Speaker 1: did that for a year and a half. Two years
- 28:42Speaker 1: the change happened in management and Jay said, hey, I'd
- 28:45Speaker 1: really like you to take on this role overseeing the
- 28:48Speaker 1: entire country. I had connected with Jay when he came
- 28:51Speaker 1: back to a G just in a very social way
- 28:53Speaker 1: and we we connected. So when he asked me to
- 28:55Speaker 1: take the job, obviously it's a very good job. It's
- 28:57Speaker 1: back to more towards what I had been doing it liveation.
- 29:00Speaker 1: But I wasn't opposed to it, and I felt good
- 29:02Speaker 1: about jumping right back in. We're having a good time
- 29:08Speaker 1: talking about the music business. Rick Mueller and me. Let's
- 29:11Speaker 1: pause for a moment, get right back into it. Thanks
- 29:15Speaker 1: for listening to this week's edition of the Bomb Left
- 29:16Speaker 1: Sets podcast. If you want to see photos and videos
- 29:19Speaker 1: of my guests arriving in the Dude in studios here
- 29:21Speaker 1: in Venice, California, check out tune in dot com or
- 29:25Speaker 1: at tune in on Twitter and Instagram and now more
- 29:29Speaker 1: with a G presents North American President Rick Mueller. So,
- 29:35Speaker 1: I know that part of your job is to scout
- 29:38Speaker 1: and sign new venues. Correct, how much of your time
- 29:42Speaker 1: is that? Probably spent a third of my day thinking
- 29:44Speaker 1: about venue deals, where we're going to open them, where
- 29:47Speaker 1: new markets we can get in um acquisitions, or if
- 29:50Speaker 1: we're gonna build them from the ground up. So how
- 29:53Speaker 1: many have you either purchased or started building on since
- 29:56Speaker 1: you've had this gig a dozen eight new venues? And
- 30:03Speaker 1: how do you decide um? There's a lot of variables.
- 30:07Speaker 1: I think what services in a marketplace? So some you
- 30:10Speaker 1: know there's an example of the venue you purchased. So
- 30:13Speaker 1: we bought two clubs in Richmond, Virginia and uh Norfolk
- 30:17Speaker 1: called the National and then orv a beautiful rock clubs.
- 30:21Speaker 1: So they existed pre existed. UM. The guys who built
- 30:25Speaker 1: them did a great job. I think they were probably
- 30:29Speaker 1: more visionary than they were business people, and they had
- 30:31Speaker 1: trouble with covering the financing and the debt was catching
- 30:35Speaker 1: up with them, and we started talking about with them
- 30:38Speaker 1: about UM coming to join a g and we looked
- 30:40Speaker 1: at that and in that case, we purchased two existing
- 30:42Speaker 1: clubs and we put our infrastructure behind it, and the
- 30:45Speaker 1: clubs are doing great today. UM. We just bought the
- 30:48Speaker 1: Agora Ballroom in Cleveland, Ohio, which was kind of a
- 30:51Speaker 1: storied one of the storied rock rooms in the early
- 30:53Speaker 1: days of rock and roll that has fallen off and
- 30:56Speaker 1: being you know, it's become a little bit dilapidated, and
- 30:58Speaker 1: we're renovate current renovating it right now and we'll reopen
- 31:02Speaker 1: it this uh the spring. We bought that building as well.
- 31:05Speaker 1: It turns out real estates in Cleveland is still more
- 31:08Speaker 1: affordable than Los Angeles. UM. And then we've done other
- 31:11Speaker 1: deals where we took over at lease at the Shrine
- 31:12Speaker 1: Auditorium here in Los Angeles where um after the Universal
- 31:16Speaker 1: Lampitheater went away and became a Harriet Potter ride. There's
- 31:19Speaker 1: obviously a hundred shows a year that uh, we're going
- 31:22Speaker 1: on up at the Universal Lampatheater that we're going to
- 31:24Speaker 1: be up for grabs. You know, they're really not making
- 31:26Speaker 1: a whole lot of new six thousands the venues in
- 31:28Speaker 1: Los Angeles these days. So we decided, uh, you know,
- 31:31Speaker 1: to go start having discussions with the shriner about taking
- 31:34Speaker 1: over that room. And I mean, ultimately, if you dig down,
- 31:36Speaker 1: there's a pretty storied history of rock and roll at
- 31:38Speaker 1: the Shrine as well. So I like old classic rooms
- 31:42Speaker 1: that you can be refurbished. When I had moved down
- 31:44Speaker 1: to Los Angeles for a two thousand eight for Live Nation,
- 31:46Speaker 1: I inherited the Palladium renovation which Brian Murphy, who was
- 31:51Speaker 1: the long time Avalon Tractions promoter, was working for Live
- 31:54Speaker 1: Nation and they SFS had acquired Avalon le Brian had
- 31:59Speaker 1: gotten the lease on the Pladium and there was a
- 32:02Speaker 1: renovation going on there. So I got to be barely
- 32:04Speaker 1: hands on on renovating the Hollywood Platium, which was absolutely amazing.
- 32:08Speaker 1: So when you make a decision, how much do you believe,
- 32:12Speaker 1: look into what the market can sustain, what the competition is.
- 32:17Speaker 1: What are the factors that go in to decide before
- 32:19Speaker 1: you put down your money. Well, number one, is it
- 32:22Speaker 1: a good room? You know, we've we've opened some good rooms,
- 32:25Speaker 1: we've opened some bad rooms. And there's nothing worse than
- 32:27Speaker 1: having to book a bad room once it's open, once
- 32:29Speaker 1: the you know, the word is out on the venue
- 32:31Speaker 1: and it either feels cold or it isn't well received.
- 32:34Speaker 1: So I do my best to make sure I feel
- 32:37Speaker 1: good that whatever the project is going to be, it's
- 32:39Speaker 1: a good room. Then you're gonna be looking at what's
- 32:40Speaker 1: the competition in the market, and that's going to dictate
- 32:43Speaker 1: how much you can spend either renovate, rent by the venue,
- 32:47Speaker 1: and how good of a business opportunity it's going to
- 32:49Speaker 1: be for you. You say clubs, Now, in the old
- 32:52Speaker 1: days a club was somewhere between a hundred and fifty
- 32:54Speaker 1: and four hundred. What do you can sit? Now? They
- 32:57Speaker 1: called the Wilterner Club, which is almost two thousand. Do
- 33:00Speaker 1: you these these clubs that you talk about our what
- 33:02Speaker 1: size anywhere from twelve to three thousand seats? I would think, okay,
- 33:06Speaker 1: let's just go below that to what degree are you
- 33:09Speaker 1: involved in under twelve hundred seats at ag Uh, We've
- 33:14Speaker 1: got so. I mean we we have a lease on
- 33:17Speaker 1: the Roxy on Sunset Boulevards. So that's probably the smallest
- 33:20Speaker 1: club that we operate in Los Angeles that ultimately falls
- 33:23Speaker 1: under my world. UM So we do everything from We
- 33:26Speaker 1: don't have a lot of those. We've got them in
- 33:28Speaker 1: l A, Denver, New York. Okay, so you're booking the Roxy.
- 33:34Speaker 1: Can you make at the end of the day, can
- 33:35Speaker 1: you make money at the Roxy? You can make a
- 33:37Speaker 1: few bucks. You have to be really tight and you
- 33:38Speaker 1: have to be very disciplined on it. But in l
- 33:42Speaker 1: A where it's very competitive and you want to get
- 33:44Speaker 1: in early with artists and you want to um so,
- 33:47Speaker 1: you know, we call it building a vertical and get
- 33:48Speaker 1: them on the path through your venue system so you
- 33:50Speaker 1: can grow the band and stay with them through their career.
- 33:53Speaker 1: The Roxy's iconic. Um it's a great room for a
- 33:56Speaker 1: band to start out and have a first play. That
- 33:59Speaker 1: is call it more R and D. From our side
- 34:01Speaker 1: of the equation, we don't really look at it as
- 34:02Speaker 1: a huge profit center. We make a few bucks on it.
- 34:04Speaker 1: It's not what you know, I guess it's to our
- 34:06Speaker 1: budget every year for sure. Okay. Now, in the old days,
- 34:09Speaker 1: meaning the seventies, prior to the crash of two thousand
- 34:13Speaker 1: and Napster, the record companies supported all these clubs. They
- 34:16Speaker 1: bought tickets, they bought drinks, and that is how you
- 34:19Speaker 1: got act started. A that economic support doesn't exist anymore,
- 34:23Speaker 1: correct for the most part. Yeah, okay, but what do
- 34:26Speaker 1: you believe? I you know, I grew up in the
- 34:28Speaker 1: pre Internet era where you were staring at the four
- 34:31Speaker 1: walls and I gotta go out. I gotta have to
- 34:33Speaker 1: go here a band, okay, whereas today all the entertainment
- 34:37Speaker 1: is at home if you go back to the pre
- 34:39Speaker 1: BlackBerry area, so I have to go home and check
- 34:41Speaker 1: the email. But if I'm sitting at all, I have Netflix,
- 34:44Speaker 1: I have all these other things. Is there a business?
- 34:49Speaker 1: Is there an attraction of people going to hear either
- 34:53Speaker 1: unsigned or marginal talent in a live setting? Are you
- 34:57Speaker 1: asking the question is people want to just go out
- 34:59Speaker 1: for the sake of going out? Well, I'm actually asking
- 35:01Speaker 1: all of the questions. I want to end your your business.
- 35:03Speaker 1: Had I look at it this way? Okay? It used
- 35:05Speaker 1: to be in the seventies eighties, you went out, certainly
- 35:08Speaker 1: on the weekend, the bar had a band, The band
- 35:11Speaker 1: was tended to be covers unless they were a known entity,
- 35:15Speaker 1: and then there was a sheered, clear delineation between those
- 35:19Speaker 1: bands and bands that had record deals, where today anybody
- 35:22Speaker 1: can make and release their music. So if I went
- 35:24Speaker 1: to a bar now, chances are they would have a DJ.
- 35:28Speaker 1: I want to hear recognizable music as opposed to just
- 35:32Speaker 1: going to hear some unsigned band play their new music.
- 35:35Speaker 1: I don't think there's that strong as desire to do
- 35:38Speaker 1: that because there's so many other opportunities to entertain yourself.
- 35:42Speaker 1: I think it's a little bit different now because with
- 35:44Speaker 1: streaming services and where music is so ubiquitous that you
- 35:49Speaker 1: can find it anywhere, that bands are happening now before
- 35:52Speaker 1: you realize it. So when I first got into the
- 35:55Speaker 1: concert business, the l a Weekly in San Francisco, the
- 35:59Speaker 1: SF Weekly, and even the Chronicle Sunday Pink section with
- 36:02Speaker 1: the strip ads of what was playing at the film
- 36:03Speaker 1: wore was hugely important to kind of knowing what was
- 36:07Speaker 1: going on in town. And as you know, as the
- 36:10Speaker 1: smallest room that we ran in San Francisco was the
- 36:12Speaker 1: film where we look at what was playing Slims, we
- 36:14Speaker 1: played music Hall, Rick shall stop. In the smaller rooms,
- 36:18Speaker 1: you pay attention. You'd work the guys who booked those
- 36:21Speaker 1: rooms to what was selling out, what was hot. You
- 36:23Speaker 1: stay in touch with the agent so you'd have a
- 36:25Speaker 1: better understanding what then presented the film are. Um, Now
- 36:29Speaker 1: there's bands that can self promote their way into selling
- 36:32Speaker 1: out a night at the Roxy before most promoters are
- 36:34Speaker 1: even aware of it. Right, So we'll rent the room
- 36:37Speaker 1: to anybody who wants to come in and promote a
- 36:38Speaker 1: show and there, um, for the most part, that doesn't happen.
- 36:42Speaker 1: We have buyers to go in there. But now you
- 36:45Speaker 1: don't rely on the l a weekly. There's there's a
- 36:48Speaker 1: headline show for all of these bands that are essentially
- 36:50Speaker 1: baby bands. They don't need the label support to sell
- 36:53Speaker 1: five tickets at the Roxy anymore. Okay. Two things. So
- 36:56Speaker 1: you're saying, at this level the band has a built
- 37:00Speaker 1: the audience, absolutely, Okay, what if you do not have
- 37:03Speaker 1: a built in audience? Were not as much and we're
- 37:05Speaker 1: not booking in cover bands. But but but but forgiving you,
- 37:07Speaker 1: I'm just talking about looking at the business at large.
- 37:09Speaker 1: If someone the old concept of Hey, I'm going out.
- 37:13Speaker 1: I'm going to my local bar. I hear a band,
- 37:15Speaker 1: they're good, I start to follow them. Does that even exist?
- 37:19Speaker 1: I think the closest it really comes. You see a
- 37:21Speaker 1: lot at the House of Blues. They book like a
- 37:23Speaker 1: lot of Journey cover bands and and you know other
- 37:25Speaker 1: different style cover bands that are kind of like party
- 37:27Speaker 1: night of rock and roll, and they can do pretty
- 37:29Speaker 1: good business. Um, we don't do a lot of that
- 37:32Speaker 1: stuff because we're not just trying to do the turnstyle
- 37:34Speaker 1: business through our club, So we're really focused more on
- 37:36Speaker 1: actually asking in societal change. I understand the business, but
- 37:40Speaker 1: do you believe that on a raw percentage basis, fewer
- 37:44Speaker 1: people are going out in search of marginal live. Marginal's
- 37:47Speaker 1: got its own connotation, marginal live talent as they were before.
- 37:51Speaker 1: I mean, I think I think they're going out because
- 37:53Speaker 1: they're going to go see the band they want to see.
- 37:54Speaker 1: I don't think they're going out just to explore music
- 37:57Speaker 1: for a night. Okay, so the bands they want to
- 37:59Speaker 1: see have built they're following online. Do you remember the
- 38:03Speaker 1: name of anybody you've booked at the Roxy who you
- 38:05Speaker 1: were unaware of? That comes with their own audience We
- 38:07Speaker 1: sold out two shows with Russ on the on sale
- 38:10Speaker 1: before anybody knew who Russ was. And Uh, one of
- 38:13Speaker 1: our guys who books hip hop uh at Golden Voice,
- 38:16Speaker 1: you know, put these shows in there. Same with the
- 38:19Speaker 1: artist Black. These guys just blew out shows, um, long
- 38:23Speaker 1: before they were internet sensations, long before they were on
- 38:28Speaker 1: on radio. And how do your buyers become aware of them?
- 38:30Speaker 1: We've got a couple. Uh, We've got a lot of
- 38:33Speaker 1: buyers who just have their ear to the ground. That's
- 38:34Speaker 1: the new part of you know, the same way that
- 38:37Speaker 1: when I was twenty one coming out of college, he
- 38:39Speaker 1: had to work hard to keep your ear to the
- 38:41Speaker 1: ground and talk to the right people who were in
- 38:42Speaker 1: the scene, and study CMJ and study the that's a
- 38:46Speaker 1: college music journal. That was an old tip sheet and
- 38:50Speaker 1: twenty years ago, you know, read the European magazines and
- 38:53Speaker 1: find out what was happening abroad and what you could
- 38:55Speaker 1: bring over and and now it's SoundCloud and various sites
- 39:00Speaker 1: that people go to. And Okay, so let's say one
- 39:02Speaker 1: of these acts plays the Roxy. What is the journey
- 39:05Speaker 1: for them? Well, the journey for them is we try
- 39:09Speaker 1: to help steer them through our venue vertical and and
- 39:12Speaker 1: get as many as we can in with their We
- 39:15Speaker 1: also out of Los Angeles, we have you know, Golden
- 39:18Speaker 1: Voice owes and operates Coachella. So you know, ultimately we're
- 39:22Speaker 1: trying to encourage bands to kind of be on the
- 39:24Speaker 1: path to Coachella. But do you believe any of the
- 39:27Speaker 1: bands that play in the afternoon, not on the main
- 39:31Speaker 1: stage get a real benefit from playing a festival? A
- 39:36Speaker 1: festival or Coachella. Let's start with Coachella. I do think
- 39:41Speaker 1: bands get a benefit from playing that. Is that based
- 39:44Speaker 1: on being on the poster or is that based on
- 39:46Speaker 1: the actual performance? Both make no mistake. It is not
- 39:50Speaker 1: an easy set to play at two o'clock as a
- 39:53Speaker 1: young band in the desert if it's you know, one
- 39:55Speaker 1: of those hundreds green days out in the desert. But
- 39:57Speaker 1: you know, if you can bring it and put in
- 40:00Speaker 1: a notable show, I think where the mouth starts growing
- 40:03Speaker 1: from there. I won't say that that's the same one
- 40:05Speaker 1: every festival. Can you name two acts that you feel
- 40:08Speaker 1: benefited from that? Coach call me on the spot. No.
- 40:11Speaker 1: The reason I mentioned is I don't really I can't
- 40:14Speaker 1: think of a single act that is broken from a
- 40:16Speaker 1: festival doesn't mean they haven't gotten some notoriety, but people say, oh,
- 40:20Speaker 1: you know, I think the festival is almost like the
- 40:22Speaker 1: new south By Southwest, although you get paid. Okay, Now,
- 40:25Speaker 1: if you have an investment in the act and you
- 40:27Speaker 1: have the vertical and you're gonna put him in the
- 40:28Speaker 1: l Ray whatever, that's a different thing. But I have
- 40:31Speaker 1: not seen any man get a buzz at a festival
- 40:35Speaker 1: then ultimately become bigger. There's some acts that have general
- 40:38Speaker 1: buzz that have never boken through, like Gary Clark Jr.
- 40:41Speaker 1: And he plays all the festival, but he already had
- 40:43Speaker 1: visibility by time he played Coachella. Well, look, Stacy V
- 40:46Speaker 1: who works with Paul, has this phrase of that Paul
- 40:50Speaker 1: has been very good at buying cream bananas, so he
- 40:53Speaker 1: buys the banana when it's green, and by the time
- 40:55Speaker 1: Coachella plays, it's yellow. That visibility in the meaning the
- 40:59Speaker 1: visibilities happened. And a good example that be would have
- 41:02Speaker 1: been Gautier. He bought Gautier for an incredibly little amount
- 41:07Speaker 1: of money to play both weekends of Coachella, and then
- 41:09Speaker 1: the big song happened, and I think at that point
- 41:12Speaker 1: he had the number one single uh in the country.
- 41:15Speaker 1: The tent was packed, so you know, Gautier started happening
- 41:18Speaker 1: despite you know, before Coachella, but he had his eye
- 41:20Speaker 1: on there, so you know, did he break it? I
- 41:23Speaker 1: don't know that, Paul. That was a huge record that
- 41:26Speaker 1: Coachella was sure on top of the cake at best. Correct,
- 41:30Speaker 1: But fast forward that or changed that timeline by three months,
- 41:35Speaker 1: and you'd say he's breaking out of Coachella. Well, let's
- 41:38Speaker 1: I mean, I don't want to go down because we
- 41:40Speaker 1: have so many acts in so many years, but let's
- 41:44Speaker 1: make it different terms of breaking an act today. Well,
- 41:47Speaker 1: I will also say, but the act was already broken
- 41:49Speaker 1: and known. But the legend of Daft Punk is because
- 41:53Speaker 1: of that set they played at Coachella twelve years ago. Yeah,
- 41:56Speaker 1: but it was a headlining set. Well, but I'm standing like,
- 42:00Speaker 1: from how big Daft Punk was at that time to
- 42:04Speaker 1: the general public, how big how big they are today?
- 42:07Speaker 1: I agree totally. Are we at peak festival? Are there
- 42:11Speaker 1: any more festivals to be built? I think there's lots
- 42:13Speaker 1: of festivals to be built. I think the question is
- 42:15Speaker 1: how big they will become? How big in terms of
- 42:18Speaker 1: will they grow or will they intentionally be seen as
- 42:21Speaker 1: smaller niche festivals. So we just did the One Love
- 42:24Speaker 1: Festival down in Long Beach at the Queen Mary and
- 42:27Speaker 1: the Great Lawn they have out there. Um did fifteen
- 42:30Speaker 1: thousand people a day with a mixture of different reggae bands.
- 42:33Speaker 1: And again I would not have guessed that the reggae
- 42:36Speaker 1: scene was the strong enough in this day and age
- 42:38Speaker 1: to have sold out fifteen thousand tickets a day in
- 42:41Speaker 1: two thousand and eighteen. Just doesn't seem like there's a
- 42:43Speaker 1: scene for that kind of music. So I think there
- 42:45Speaker 1: are niche festivals. You look at what Tim Sweetwood is
- 42:48Speaker 1: doing with the Shakingese Festival down in Atlanta, where it's
- 42:52Speaker 1: all guitar driven rock. There's no hip hop, electronic, other
- 42:56Speaker 1: genres within there. It's really kind of stays true to
- 42:58Speaker 1: guitar driven rock kind of build. Does he do He's
- 43:01Speaker 1: you know, I don't know for sure because he doesn't report,
- 43:03Speaker 1: but I'm going to guess he's in the mid twenties.
- 43:05Speaker 1: With the sales. I don't know if in this day
- 43:09Speaker 1: and age, with the popularity of rock with youth culture,
- 43:12Speaker 1: if he's going to get to fifty thou people, but
- 43:16Speaker 1: if he's making money at twenty five people and he's
- 43:18Speaker 1: servicing the niche. I think that that's the future. If
- 43:20Speaker 1: he can make money at that, that's really smart. Okay,
- 43:23Speaker 1: let's break it down the fifteen thousand who went to
- 43:27Speaker 1: the reggae festival. How was the experience? Were you selling
- 43:30Speaker 1: food and obviously you're always selling food, but how much
- 43:33Speaker 1: was the band's on stage and how much was the environment.
- 43:37Speaker 1: I think the music is driving that one more because
- 43:39Speaker 1: nobody had been I mean, they the festival took place
- 43:42Speaker 1: once last year, but for the most part, people aren't
- 43:44Speaker 1: going to buy into the specific experience, So I think
- 43:47Speaker 1: that is being more musically driven. You know, Coachella is
- 43:51Speaker 1: more about the all companies experience Coachella, Lolla BLUSA and
- 43:56Speaker 1: maybe Austin city limits and maybe outside the lands which
- 43:59Speaker 1: those are established, those of go out Forever Coachella, the
- 44:02Speaker 1: brand name being the progenitor of the Granddaddy Lalla Blues
- 44:05Speaker 1: are the great location in Chicago. Once we move from
- 44:08Speaker 1: those four locations at that level, okay, where you're trying
- 44:13Speaker 1: to get, certainly in access of fifty people a day,
- 44:17Speaker 1: how many can our countries support. I think we're approaching
- 44:21Speaker 1: the plateau, right and the fact that I'm generally speaking,
- 44:24Speaker 1: let's leave Cogella a little bit aside, because it's really
- 44:27Speaker 1: kind of unique. But generally speaking, all of these festivals
- 44:31Speaker 1: have the same headliners now, so it used to be
- 44:35Speaker 1: you had to travel cross country to have the experience.
- 44:39Speaker 1: Now it's coming closer to you. I'd agree with it,
- 44:41Speaker 1: but I put the distinction as so Outside Lands is
- 44:45Speaker 1: an incredible experience, The site itself is incredible. Coachell is
- 44:48Speaker 1: an incredible experience, Lalla Blues is an incredible experience in
- 44:52Speaker 1: that park, Austin city limits, Austin an incredible party town,
- 44:56Speaker 1: Zilka Park is amazing. But past that, you know, like Bonnaroo,
- 44:59Speaker 1: I think it's ruggling a little bit because it's a
- 45:01Speaker 1: pure camping festival and in the heat and Tennessee, Um,
- 45:04Speaker 1: maybe it's lost a little bit of its identity as
- 45:07Speaker 1: a camping festival and it's been a little bit up
- 45:09Speaker 1: and down the last couple of years. Doesn't mean it's
- 45:11Speaker 1: by means in the in the toilet are going away.
- 45:13Speaker 1: I think there's a huge following for Bonnaroo, but what
- 45:16Speaker 1: does it stand for and is the site special? Uh?
- 45:20Speaker 1: You look at one of my favorite festivals, his Electric Forests,
- 45:23Speaker 1: which a company that a g owns Madison House Productions.
- 45:27Speaker 1: Madison House Presents produces in partnership with the Soomniac. So
- 45:32Speaker 1: that one is up in uh up in uh Ro Rothberry, Michigan,
- 45:37Speaker 1: and I think is one of the most unique festivals
- 45:40Speaker 1: presented in America today. It's electronic music meets jam bands,
- 45:43Speaker 1: so string, cheese and based nectar up there. But it
- 45:46Speaker 1: is so experiential in terms of what goes on in
- 45:51Speaker 1: the forest because the for those who haven't been, it's
- 45:53Speaker 1: a festival that has three or four stages scattered throughout
- 45:56Speaker 1: the site that is intermixed with a lot of trees
- 45:59Speaker 1: and forestry there. So it's you're you're really weaving in
- 46:01Speaker 1: and out of an experience all day. And for me
- 46:04Speaker 1: when I go there, it's almost like, oh, there's a
- 46:07Speaker 1: there's bands playing. It's so much fun to wander in.
- 46:10Speaker 1: Let's see the art that Jeremy Stein, who who produces
- 46:12Speaker 1: the festival, puts in every year. He brings in you know,
- 46:16Speaker 1: Carni traders who have like you know, I could take
- 46:18Speaker 1: my cell phone and you know leave with a bow
- 46:21Speaker 1: and arrow if I want to like trade my way
- 46:23Speaker 1: through the the trading shop the trading post shop and
- 46:27Speaker 1: he is producing an experience every Saturday night as the
- 46:29Speaker 1: Pittical Moment with string cheese that is fireworks and acrobats
- 46:33Speaker 1: and it's really immersive for the weekend. So you know,
- 46:37Speaker 1: if you're into that kind of camping festival, that's that's
- 46:40Speaker 1: a festival that's growing. You know, we've gone for one
- 46:42Speaker 1: weekend selling out a month in advance to adding a
- 46:44Speaker 1: second weekend. So I do think that there's growth. But
- 46:47Speaker 1: I think you have to really stand for something. I
- 46:49Speaker 1: think your site has to be great. I think the
- 46:51Speaker 1: experience has to be great. Um, otherwise it's going to
- 46:54Speaker 1: be harder to achieve the scale to get up to
- 46:57Speaker 1: where kind of these you know, highly law at festivals.
- 47:00Speaker 1: Let's go back to Bonaru. Did Bonaro lose cashe and
- 47:04Speaker 1: audience because it muddied the water of what it was
- 47:07Speaker 1: about it? Originally it was a jam band festival, then
- 47:10Speaker 1: it just became another festival with bands in Tennessee, It's
- 47:13Speaker 1: possible they pivoted from jam bands pretty early on to
- 47:18Speaker 1: I mean, if you're gonna be a jam band festival,
- 47:20Speaker 1: the talent pool is pretty shallow of headliners that can
- 47:23Speaker 1: really drive people to your festival. So I think Bonro
- 47:27Speaker 1: did a good job of pivoting into general use. I think,
- 47:30Speaker 1: but when they were at their height, there was nothing
- 47:32Speaker 1: else throughout the south there, and now there's so much more.
- 47:35Speaker 1: You've got you know, Okachobes, and you've got the Hangout
- 47:38Speaker 1: Festival down in Atlanta, You've got uh down to the
- 47:41Speaker 1: Gulf Shores, You've got Shaking Knees and Atlanta, you've got
- 47:45Speaker 1: you know, festivals to the north of you know, gov
- 47:47Speaker 1: Ball and Firefly, and there's stuff litter all over, so
- 47:51Speaker 1: you know, you're competing for a lot more So how
- 47:53Speaker 1: does Bonnaro distinguish itself as a festival from these other things?
- 47:57Speaker 1: Because Chance the Rapper, you know, is an act the
- 48:00Speaker 1: people will point to play a lot of festivals. Last year,
- 48:02Speaker 1: you know, Florence and the Machine had played a lot
- 48:04Speaker 1: of festivals. Outcast play a lot of festivals. L c
- 48:06Speaker 1: D shows up on a lot of festivals. So you're
- 48:08Speaker 1: right and that these bands are playing a circuit of
- 48:10Speaker 1: festivals and it's great, but doesn't mean the festival experience
- 48:14Speaker 1: can't be great. So okay, So as we move forward,
- 48:17Speaker 1: is it going to be a hundred thousand people in
- 48:19Speaker 1: a field seeing headliners, or is it going to be
- 48:21Speaker 1: more about each festival is branded based on the experience. Well,
- 48:26Speaker 1: I think the bigger ones are going to be all
- 48:29Speaker 1: about the experience, and they're gonna have to be great
- 48:31Speaker 1: musically and have to stand for something, but they're also
- 48:34Speaker 1: going to have to have a great experience to kind
- 48:36Speaker 1: of sustain at that hundred thousand person level, because if
- 48:39Speaker 1: you're just talking about a band selling a hundred thousand tickets,
- 48:42Speaker 1: you're really talking about stadium shows, right, I'm not talking
- 48:44Speaker 1: about that. Let's go back to the festival. I remember
- 48:47Speaker 1: this is probably six or seven years ago. Headliner night
- 48:51Speaker 1: to at Coachella was Radiohead. They came, they brought their
- 48:55Speaker 1: arena show, which means it's small for an audience of
- 48:57Speaker 1: sixty people, and they host to audience. Everybody was going
- 49:01Speaker 1: to the Sahara tent for the electronic music, dance music,
- 49:05Speaker 1: ETCETERA question becomes in the festival experience. How important is
- 49:10Speaker 1: the DJ the electronic music experience depends on your festival,
- 49:14Speaker 1: I suppose. I mean, there's no doubt that electronic music
- 49:18Speaker 1: is incredibly popular at Coachella. But you know, back going
- 49:22Speaker 1: back to my reference of Timmis Sweetwood. It well, let's
- 49:25Speaker 1: put it this way there, Coachella and I only focused
- 49:27Speaker 1: on this primarily because it's your company. Uh. Coachella had
- 49:31Speaker 1: a long history of reuniting legendary rock bands. So in
- 49:35Speaker 1: the last last year, in this year, there seems to
- 49:38Speaker 1: be a pivot to more modern acts. So the question
- 49:41Speaker 1: would be, have we seen the sunset on festivals of
- 49:46Speaker 1: old acts and is it really now about present day acts? Okay,
- 49:50Speaker 1: so in the last three years, a C d C
- 49:52Speaker 1: and Guns and Rose's headline coach Ella, Yes, but that
- 49:55Speaker 1: was two years ago. Last year, Uh, And my point,
- 49:59Speaker 1: you know, most of the eventional wisdom that A C
- 50:01Speaker 1: d C was a bust, and when you go last
- 50:04Speaker 1: year it ended up being Gaga, and this year it's Beyonce.
- 50:08Speaker 1: That's a far cry from A C d C and
- 50:10Speaker 1: Guns and Roses. So you're in a very short period
- 50:12Speaker 1: of time there have been rock bands headlining. No, I
- 50:15Speaker 1: believe you know, I discussed this when you discussed with Paul.
- 50:18Speaker 1: You know, I believe two or three years ago, two
- 50:20Speaker 1: years ago, Bieber should have been the headliner, and everybody said, no,
- 50:23Speaker 1: that's crazy. I think if you were willing to do
- 50:25Speaker 1: it and I said, hey, Biber is gonna be the
- 50:26Speaker 1: headline today. It would be a matter of negotiating the money.
- 50:29Speaker 1: I think they look the interesting part in the tricky part,
- 50:31Speaker 1: and this is certainly don't speak for Paul because he's
- 50:34Speaker 1: done incredible job curating Coachella for twenty years. But also
- 50:37Speaker 1: Coachella sells out with no lineup announced. But if you
- 50:40Speaker 1: don't do a good job every year and it becomes stale,
- 50:42Speaker 1: people will move on. He's you know, we're still selling
- 50:44Speaker 1: out in advantage. But let's not make it about coach.
- 50:46Speaker 1: Let's just make it about a change of the audience. Sure.
- 50:48Speaker 1: I think that the important part to focus on air
- 50:50Speaker 1: is that as hip hop has become more popular and
- 50:53Speaker 1: pop has become more popular because music is so ubiquitous
- 50:56Speaker 1: an easy to get hold of, like a pop act
- 50:57Speaker 1: as a hip hop act, and hip hop act could
- 50:59Speaker 1: be a pop act there collaborating together. The boundaries between
- 51:02Speaker 1: genre are much more gray now than they were, But
- 51:06Speaker 1: it's very different from reuniting an act from the sixties,
- 51:08Speaker 1: seventies or eighties. It seems like there's a giant transition
- 51:12Speaker 1: between the heritage acts and the acts of now, and
- 51:16Speaker 1: that this is the summer when the festival. People are saying, no,
- 51:19Speaker 1: if you're an old act, you can play the areena,
- 51:21Speaker 1: you can play your own audience. But it comes to
- 51:23Speaker 1: the festival, it's a younger audience and they want to
- 51:25Speaker 1: see these younger acts, whether they be hip hop or pop. Well,
- 51:28Speaker 1: there's no doubt. I mean, I don't know if there's
- 51:30Speaker 1: as much of an appreciation for some of the classic
- 51:33Speaker 1: rock stuff from what's generally called it the millennial generation
- 51:36Speaker 1: as previous generations before that. You know, I mean even
- 51:39Speaker 1: Radioheads a classic rock band at Coachella, right, But you know,
- 51:42Speaker 1: relatively recent Radiohead and Coldplay and Dave Matthews Beings were
- 51:46Speaker 1: the last bms to break through on v H one
- 51:48Speaker 1: for the whole thing blew apart. They were there. They
- 51:50Speaker 1: were beneficiaries of the monoculture. But let's let's switch gears
- 51:53Speaker 1: a little bit more. Okay, so I'm a concert goer,
- 51:56Speaker 1: let's explain the economics of the con business generally speaking,
- 52:02Speaker 1: or Michael Rapino's head of Live Nation, he would say,
- 52:05Speaker 1: if I don't pay the act, somebody else will. There's
- 52:08Speaker 1: always someone who will pony up without money a casino
- 52:12Speaker 1: or something. Do you agree with that, Yes, okay. They
- 52:16Speaker 1: will also say that generally speaking, once we get to
- 52:19Speaker 1: a name talent, let's not talk about the bands that
- 52:22Speaker 1: are selling the roxy or even playing these clubs. But
- 52:25Speaker 1: once you're getting to an arena level act that generally speaking,
- 52:29Speaker 1: all of the money for the ticket revenue meaning not
- 52:33Speaker 1: the not the up charges, but the ticket revenue is
- 52:36Speaker 1: essentially going to the act. Correct. Okay, So explain the
- 52:39Speaker 1: economics to my audience, because you obviously have a business.
- 52:42Speaker 1: We're making money, right, I guess as a general statement,
- 52:45Speaker 1: the bigger the act is getting the more of the
- 52:47Speaker 1: lion's share of the ticket revenue they can command and
- 52:50Speaker 1: a deal with either a SARTA Live Nation or any
- 52:53Speaker 1: promoter throughout the world. Promoters are making their money if
- 52:56Speaker 1: they own an operative venue off of peanuts, popcorn and
- 52:59Speaker 1: parking for them at part um. If we don't own venues,
- 53:01Speaker 1: we try to make deals that scale up with artists,
- 53:04Speaker 1: so we produce a Rolling Stones tour worldwide. So scaling
- 53:08Speaker 1: up meaning what uh I mean? We're we want to
- 53:11Speaker 1: do all the dates with a band as opposed to
- 53:13Speaker 1: the traditional way. Um twenty years ago, was maybe even
- 53:17Speaker 1: thirty years ago. Is that acts were sold more market
- 53:20Speaker 1: by market to the local promoter by an agent. And
- 53:23Speaker 1: in this day and age of concerts, most artists sell
- 53:25Speaker 1: tours that are arena size a bigger to a single
- 53:29Speaker 1: promoter who produced their tours uh nationally or internationally. So
- 53:33Speaker 1: if you're gonna make less per show on doing an
- 53:37Speaker 1: artist because of the amount of money that the artist commands,
- 53:40Speaker 1: you want to do more shows to grow your business
- 53:42Speaker 1: and reach your budget every year. Let's assume you have
- 53:45Speaker 1: a international tour with one of these acts, you pay
- 53:48Speaker 1: them a lump sum such that if there's some acts
- 53:51Speaker 1: some dates that are very successful, others that are marginal losers,
- 53:55Speaker 1: it all comes out in the wash. I think every
- 53:57Speaker 1: company has got their own model only I think Live
- 53:59Speaker 1: Nations of a company and is very revenue driven. We're
- 54:02Speaker 1: maybe a bit more bottom line driven as a company.
- 54:04Speaker 1: You know, we approach everything at a g as can
- 54:07Speaker 1: we make money on this act. I don't think we're
- 54:08Speaker 1: necessarily looking at anything coming out in the wash. But
- 54:11Speaker 1: by no, make no mistake, we don't win on every
- 54:14Speaker 1: show that we go ahead and book. I mean it's
- 54:16Speaker 1: very much a risk business and it takes a big
- 54:19Speaker 1: stack of chips to sit at the poker table on
- 54:21Speaker 1: those games. But I say let's do them. I'm coming,
- 54:24Speaker 1: I'm act X, and I make a deal with you
- 54:26Speaker 1: for fifty million dollars. You're gonna pay me that fifty
- 54:29Speaker 1: million dollars and then a g Some some dates maybe
- 54:33Speaker 1: do better than others. Correct. If you own the building,
- 54:36Speaker 1: you have all the concessions, the parking, etcetera, etcetera. If
- 54:39Speaker 1: you don't own the building, explain to my audience how
- 54:42Speaker 1: the ticketing fee revenue is split up. So we'll work
- 54:45Speaker 1: with the artist to set the ticket fee structure and
- 54:48Speaker 1: what tickets are ultimately going to cost our function of
- 54:50Speaker 1: you know, what the artist is trying to make, What
- 54:53Speaker 1: it costs to operate the arena on a given night,
- 54:55Speaker 1: what's marketing, backstage catering, security, stage hands, and so forth.
- 55:00Speaker 1: So you're trying to generate a certain amount after you
- 55:03Speaker 1: pay off all those expenses, and you know, grows as
- 55:06Speaker 1: much as as much money as you can to make
- 55:08Speaker 1: as much money that you can split up with the artist.
- 55:11Speaker 1: If you do a good job with it, here's money
- 55:13Speaker 1: to split up and everybody's making money. If you do
- 55:15Speaker 1: a bad job of it, you've guaranteed an artists a
- 55:18Speaker 1: floor on that deal, and you're gonna be paying them
- 55:20Speaker 1: whenever you guaranteed them and come up short for the night. Okay,
- 55:23Speaker 1: let's just say a ticket is a hundred dollars and
- 55:25Speaker 1: there's twenty five dollars in fees. Where might those fees go? Well,
- 55:29Speaker 1: the fees go depend on the ticketing companies. Some buildings
- 55:32Speaker 1: own their own ticketing companies. Ticketmaster will make deals with
- 55:35Speaker 1: buildings where they will give them advances or help them
- 55:38Speaker 1: pay for capital projects, and in terms of keeping more
- 55:42Speaker 1: of the fee themselves, they'll rebate it to the to
- 55:44Speaker 1: the building. Sometimes the building will then incentivize either the
- 55:47Speaker 1: artist or the promoter to come there with some of
- 55:49Speaker 1: those fees. It's just a different source of revenue that
- 55:52Speaker 1: comes into the game of how deals are made. Okay,
- 55:56Speaker 1: but generally speaking, that's where the profit is the promoter
- 55:59Speaker 1: and then extra of the fees oftentimes yes, but uh,
- 56:05Speaker 1: but as you're talking about huge grosses and if you
- 56:07Speaker 1: do uh, you know, we did a really successful tour
- 56:09Speaker 1: with Holland Oates and Tiers for Fears last year. There
- 56:13Speaker 1: was there was plenty of profit beyond ticketing fees with
- 56:17Speaker 1: the shows. Every show has made money at the end
- 56:19Speaker 1: of the day. And in those deals, well, you do
- 56:20Speaker 1: an international tour, national tour, there's a guarantee. Is there
- 56:23Speaker 1: also a percentage of upside? Correct? They get a split
- 56:26Speaker 1: at the back. Okay, let's go there, You and me.
- 56:28Speaker 1: You may or may not remember we're famous as a manager.
- 56:30Speaker 1: Bruce Allen and Bruce Allen manages, amongst other people, Michael
- 56:34Speaker 1: Bubley and Brian Adams. He's based out of Vancouver. This
- 56:38Speaker 1: happened to be Canadian Acts. And he said, hey, Bob,
- 56:40Speaker 1: I'm always and Bruce a very smart guy. And Bruce said,
- 56:43Speaker 1: I'm trying something. I'm putting out Brian Adams with uh,
- 56:47Speaker 1: what's his name? Did uh? One bourbon, one Scotch and
- 56:50Speaker 1: one beer? Church there? Okay, right, and you said it's
- 56:53Speaker 1: not gonna work. Okay, What works and what doesn't work.
- 56:56Speaker 1: That's the intangible of being a successful concert promoter. I'll
- 57:01Speaker 1: go back to the hollow notes. Teers refers to her
- 57:03Speaker 1: when that opportunity came across my desk, I looked at it,
- 57:07Speaker 1: and when it came across you was already hollow, notatees
- 57:09Speaker 1: and tears for fears. The bands were talking they wanted
- 57:12Speaker 1: to go out and to her. Their agent was out
- 57:14Speaker 1: shopping the tour and discussing it with people, and I
- 57:17Speaker 1: was doing my homework. When the opportunity came up. We
- 57:21Speaker 1: talked internally about what we thought we could sell, did
- 57:24Speaker 1: some homework in various markets. Uh, And there was a
- 57:27Speaker 1: lot of people sitting on the fence, you know, like
- 57:29Speaker 1: it's it's not very hard to like identify that Beyonce
- 57:32Speaker 1: is going to sell a lot of tickets for their
- 57:33Speaker 1: It's how how you can manipulate and maximize the deal
- 57:38Speaker 1: for the artist and to get earnest she's going to
- 57:41Speaker 1: do the business. Everybody knows Beyonce is gonna sell tickets
- 57:44Speaker 1: on hollow notes and tears for fears. It was a
- 57:46Speaker 1: bit more of a question of it was didn't seem
- 57:49Speaker 1: like an automatic to everybody at first. So if they
- 57:51Speaker 1: say up front if they wanted to play big rooms, yes,
- 57:54Speaker 1: they were clear they wanted to go out and do arenas,
- 57:56Speaker 1: and you know, then they had a price tag of
- 57:58Speaker 1: what they were looking for. And in a competitive marketplace,
- 58:01Speaker 1: you can't just assume that the other guys are going
- 58:02Speaker 1: to pass and you can low ball your way into
- 58:04Speaker 1: a deal. So we have to really do your research
- 58:07Speaker 1: and feel confident about the bet that you're going to
- 58:09Speaker 1: put down. Okay, so walk us through the experience. So
- 58:13Speaker 1: we we threw our hat in the ring. Live Nation
- 58:15Speaker 1: had done the previous tour with Hollow notatees in the amphitheaters,
- 58:18Speaker 1: but it was a bit of a different model, lower
- 58:19Speaker 1: ticket price, it wasn't grossing as high. Going into the
- 58:22Speaker 1: arenas can come with more risk because they tend to
- 58:24Speaker 1: be more expensive to produce the shows. Um, we went
- 58:27Speaker 1: ahead and made the bid and came out on the
- 58:29Speaker 1: right side of getting the deal. Um. At that point
- 58:32Speaker 1: I jumped in with Hollow Notates manager and and Tears
- 58:36Speaker 1: and Fierce manager and went ahead and got the marketing
- 58:39Speaker 1: plan together and launched that tour and ultimately people reacted
- 58:42Speaker 1: well to the chemistry of the package. I mean, Hollow
- 58:44Speaker 1: Notates three years ago was more or less playing theaters. Um,
- 58:50Speaker 1: and that would be how many tickets, uh, you know,
- 58:53Speaker 1: I think they were playing anywhere from two to four
- 58:54Speaker 1: thousand seat venues. And you know, they had a success
- 58:57Speaker 1: in the circuit. Um and they changed agencies to Pete
- 59:01Speaker 1: pop Lardo at a g I and Pete had a
- 59:03Speaker 1: bit more vision of how to get these guys back
- 59:05Speaker 1: because they were very successful arena band in their day. Um.
- 59:08Speaker 1: He grew them uh and and really pushed forward to
- 59:12Speaker 1: push them into the amphitheaters to get them in front
- 59:14Speaker 1: of more people. I think they went out with Sharon
- 59:16Speaker 1: Jones and the Dap Kings and Trombo and Shorty that year.
- 59:19Speaker 1: Good package did business, not huge grosses um, but it
- 59:23Speaker 1: was ultimately trying to get them back into an arena
- 59:26Speaker 1: level production and performance. I think that's what the band
- 59:29Speaker 1: ultimately wanted to get to. It's what he pitched them on.
- 59:31Speaker 1: So they came up with the Tears for Fears package, uh,
- 59:34Speaker 1: and that was I think that was Pete's ideas or
- 59:37Speaker 1: Jonathan's who manages uh Hollow Notes. So they had been
- 59:41Speaker 1: discussing it already when it came to me, and then
- 59:43Speaker 1: when the opportunity came to us, we like the package,
- 59:46Speaker 1: made the bet um and then worked really closely with
- 59:48Speaker 1: the Hollow Notes camp and teers Fers and like, how
- 59:50Speaker 1: can we maximize and promote this and launch this big
- 59:53Speaker 1: and let everybody know it's coming because neither Neat well
- 59:56Speaker 1: teers re Fiers hasn't had music out there still making
- 59:58Speaker 1: new music hollow notes is not making the USI so
- 1:00:00Speaker 1: you really have to kind of help create the story. Uh.
- 1:00:03Speaker 1: And Jonathan is a former PR guy and is a
- 1:00:06Speaker 1: great partner in terms of getting the word out and
- 1:00:08Speaker 1: made sure John and Darrel were on the phone doing
- 1:00:10Speaker 1: phoners in every city and oh yeah they were out
- 1:00:14Speaker 1: they were out there working at how much was late
- 1:00:16Speaker 1: you know buying walk up business on that tour? Uh?
- 1:00:19Speaker 1: You know what, we had a good start and slow
- 1:00:21Speaker 1: and steady wins the race, you know was you know,
- 1:00:24Speaker 1: you know, a big night on that tour was two
- 1:00:26Speaker 1: or three d tickets to night a show, which is
- 1:00:28Speaker 1: not good. I mean it's not bad by any means.
- 1:00:30Speaker 1: It's not you know, phenomenal based off of what some
- 1:00:33Speaker 1: bands can sell day of but uh, but you know,
- 1:00:36Speaker 1: I think we averaged close to eleven thousand tickets a
- 1:00:38Speaker 1: show on that tour and it was so what do
- 1:00:40Speaker 1: we learn ultimately good packaging? Look, a classic rock is
- 1:00:45Speaker 1: hot right now? I mean hasn't it always been hot? No? No, no,
- 1:00:49Speaker 1: I mean rewind ten years and you'd find more spotty
- 1:00:52Speaker 1: classic rock tours out there, you know, wasn't you know,
- 1:00:55Speaker 1: Let's put this way, Tom Petty's Uh tour that he
- 1:00:58Speaker 1: did right this past year before passed on. It was
- 1:01:01Speaker 1: a home run. Um, he was making more money than
- 1:01:03Speaker 1: he's ever made in his career before. But you could
- 1:01:05Speaker 1: rewind back to two thousand to two thousand and ten
- 1:01:09Speaker 1: and Petty's businesses up and down and he'd have good years,
- 1:01:12Speaker 1: bad years depends on how far he was away, how
- 1:01:14Speaker 1: long it was away. Thanks for listening to the Bob
- 1:01:19Speaker 1: Left Sets podcast. I hope you're enjoying the episode so far.
- 1:01:24Speaker 1: There's only so much I can get into a podcast.
- 1:01:26Speaker 1: But if you simply can't get enough and want to
- 1:01:28Speaker 1: know more of my thoughts on the future of the
- 1:01:30Speaker 1: music industry, technology and current events, you'll want to subscribe
- 1:01:34Speaker 1: to my newsletter. Now I'm not shameless promotion. Let's dive
- 1:01:37Speaker 1: back into the interviews. Let's go back. If you look
- 1:01:42Speaker 1: at the amphitheater business, there are certain acts that go
- 1:01:46Speaker 1: every year. Def Leppard goes every year, Sticks goes every year.
- 1:01:51Speaker 1: How does that work? Well, the country acts to the
- 1:01:54Speaker 1: country is a different business. Let's start with these heritage acts.
- 1:01:57Speaker 1: They're not making new music to anybody's listening to were
- 1:02:00Speaker 1: very hardcore fans. Why are people going. I think the nostalgia,
- 1:02:05Speaker 1: I mean, but every year, I don't know if that
- 1:02:08Speaker 1: they're going every year. I guess some of these juggle
- 1:02:11Speaker 1: if they change an act this year it's Aureo Speedwagon
- 1:02:13Speaker 1: on I mean, I mean literally Deaf Leppard, I believe
- 1:02:16Speaker 1: has been out every year. Sticks is absolutely out every year,
- 1:02:19Speaker 1: and if they get it packaged right, it works. You know.
- 1:02:22Speaker 1: The first big one that came out like this was
- 1:02:25Speaker 1: Journey def Leopard years ago toured together and I was
- 1:02:30Speaker 1: at Live Nation then and everybody was a little wary
- 1:02:32Speaker 1: of how it was going to do, but everybody poning
- 1:02:35Speaker 1: up the money um HK managed the act and drove
- 1:02:38Speaker 1: a hard deal. So it was you know, it wasn't
- 1:02:39Speaker 1: the cheapest show um to get at the time, but
- 1:02:42Speaker 1: it did phenomenal business. Outperformed everybody's expectations, basically sold out
- 1:02:47Speaker 1: every amphitheater in the country that summer, and I really
- 1:02:49Speaker 1: think that kicked off the era of classic rock packaging.
- 1:02:53Speaker 1: UM So you're seeing a lot more packaging and they're
- 1:02:55Speaker 1: doing they're being far more aggressive about getting people out
- 1:02:58Speaker 1: for those summertime shows that the amphitheaters now Okay, but
- 1:03:01Speaker 1: now that package is playing stadiums. It is what do
- 1:03:05Speaker 1: you predict there? I don't know how people. I mean,
- 1:03:08Speaker 1: they just went out last summer and did really well
- 1:03:10Speaker 1: in the amphitheaters and business was huge. I don't I
- 1:03:12Speaker 1: haven't paid too close to attention to how many stadiums
- 1:03:15Speaker 1: they're playing this summer, but it's a big bet. Stadium
- 1:03:18Speaker 1: aren't cheap to produce that does that audience want to
- 1:03:20Speaker 1: go to the stadium. My opinion is I don't think
- 1:03:25Speaker 1: that the core classic rock audience wants to go to
- 1:03:28Speaker 1: a stadium. They'll go to a stadium for big events.
- 1:03:30Speaker 1: But if you give them their Druggs, the smaller the
- 1:03:33Speaker 1: venue the better to them, because everybody wants to buy
- 1:03:35Speaker 1: a seat close up. They want They don't want to
- 1:03:37Speaker 1: deal with traffic and whatnot. But if package correctly and
- 1:03:40Speaker 1: you create enough excitement, you know, stadiums have a big
- 1:03:43Speaker 1: communal feel to them and it can be done. You know,
- 1:03:46Speaker 1: you can drive people there. Okay, so where are we going?
- 1:03:48Speaker 1: It used to be five or six years ago pop
- 1:03:53Speaker 1: acts would have a number one record. They play the
- 1:03:54Speaker 1: House of Blues. Now pop acts play arenas. In addition,
- 1:03:58Speaker 1: hip hop not only sells arenas, it sells festivals. Are
- 1:04:02Speaker 1: we at a tipping point here? Yeah? Well, I think
- 1:04:05Speaker 1: everything is more accelerated right There. Used to be much
- 1:04:08Speaker 1: more of a developmental path where an artist might play
- 1:04:10Speaker 1: a club to start, and then play a venue like
- 1:04:13Speaker 1: the Novo or the will Turn, work up to the
- 1:04:15Speaker 1: Greek and then be playing Staples Center, form Hollywood bol
- 1:04:18Speaker 1: or something like that Los Angeles plays. Now you're seeing
- 1:04:22Speaker 1: bands that are accelerating so fast they skip right past
- 1:04:27Speaker 1: the initial steps. So they might play a club underplay
- 1:04:30Speaker 1: to launch, and then it gets so big so fast,
- 1:04:32Speaker 1: you're going right into arenas, which um can work sometimes
- 1:04:37Speaker 1: and maybe not. Okay, you know, if you go back
- 1:04:41Speaker 1: to the MTV era, there was the uh, the cliche
- 1:04:45Speaker 1: that yes, MTV will blast you to the moon, but
- 1:04:47Speaker 1: you'll fall back just that fast. So these acts play
- 1:04:51Speaker 1: arenas very soon. Do you think that hurts the longevity
- 1:04:54Speaker 1: of their career? Not if they keep putting out good music. Well,
- 1:04:59Speaker 1: it's more competitive than ever. But let's you know, let's
- 1:05:01Speaker 1: segue to the hip hop acts, because they put out
- 1:05:04Speaker 1: a lot of product and they're continuing to go. So
- 1:05:07Speaker 1: what how do you envision the future of the hip
- 1:05:09Speaker 1: hop business? I think it's going to continue. I mean, look,
- 1:05:12Speaker 1: Spotify and streaming services have made this a singles culture, right,
- 1:05:16Speaker 1: So if you look at an act like they're not
- 1:05:18Speaker 1: hip hop, but the Chain Smokers, they their success is
- 1:05:21Speaker 1: putting out a series of singles. Um. To a large degree,
- 1:05:24Speaker 1: Drake is about putting out a series of singles. UM.
- 1:05:27Speaker 1: So it's timing those announcements and and what their plan
- 1:05:31Speaker 1: is to promote whatever brand artist or group together and
- 1:05:37Speaker 1: and what's the strategy for this cycle of touring, this
- 1:05:40Speaker 1: cycle of music. And I don't think I think the
- 1:05:43Speaker 1: album has become irrelevant. I don't think you know, call
- 1:05:45Speaker 1: kids today, but kids today don't really care about your album.
- 1:05:49Speaker 1: They care about the songs. So but let's say you're
- 1:05:52Speaker 1: an act that has a couple of songs. Can you
- 1:05:54Speaker 1: then and there's a huge bus, can you then sell
- 1:05:56Speaker 1: an arena? It reacts a little bit different. But so
- 1:06:00Speaker 1: that's reading the tea leaves. You gotta read how hot
- 1:06:02Speaker 1: something is and will people make the bet on you?
- 1:06:05Speaker 1: And then there's playing promoters will make the bet, But
- 1:06:07Speaker 1: you have to kind of understand how hot you are.
- 1:06:09Speaker 1: You're looking at a young artist like Khalid who's gone
- 1:06:13Speaker 1: from barely playing clubs and theaters right now too. He's
- 1:06:16Speaker 1: out doing amphitheaters this summer, UH for Live Nation with
- 1:06:19Speaker 1: a package which is, you know, really ambitious. But he's
- 1:06:22Speaker 1: got a huge following already and the kids are are
- 1:06:26Speaker 1: chasing him. So he may have success the summer. I
- 1:06:28Speaker 1: bet you he will. Um, but you know what does
- 1:06:31Speaker 1: that mean for the future. I think he's got to
- 1:06:33Speaker 1: come back with more good music if he wants to sustain.
- 1:06:36Speaker 1: But you say the album is irrelevant, someone will say
- 1:06:39Speaker 1: there's a monster hit song. I'll go to the show
- 1:06:41Speaker 1: just to hear that monster HITNG think so yeah, I
- 1:06:44Speaker 1: think it takes a few monster hit songs to get
- 1:06:46Speaker 1: to an arena level success. But I don't I don't
- 1:06:49Speaker 1: think anybody's were like, oh man, I really hope they're
- 1:06:51Speaker 1: playing track seven. Okay, so then let's go back. You
- 1:06:55Speaker 1: talk about doing these tours with the top line acts
- 1:06:58Speaker 1: all encompassing. Okay, we make an international or national deal,
- 1:07:02Speaker 1: Why does that act be the major depending on who
- 1:07:04Speaker 1: their manager is and what other services. I think if
- 1:07:08Speaker 1: you look at what if you talk to Geiger at
- 1:07:10Speaker 1: William Morris there putting together deals with that artist that
- 1:07:15Speaker 1: encompassed so much more than just the live experience, right,
- 1:07:18Speaker 1: So they're tying in sponsorship brands into the live experience,
- 1:07:21Speaker 1: or tying in movie deals not necessarily to the live
- 1:07:24Speaker 1: experience with their tying the movie deals and potentially um
- 1:07:28Speaker 1: brand launches, integrating all of these things into their total
- 1:07:32Speaker 1: relationship with the artists. So I think that as the
- 1:07:35Speaker 1: artists get bigger and bigger and command more revenue and
- 1:07:40Speaker 1: business lines, that that if the agencies are servicing them all,
- 1:07:43Speaker 1: they have a very important value in the equation. And
- 1:07:47Speaker 1: since you brought up sponsorship, how big is sponsorship part
- 1:07:50Speaker 1: of promotion for a g Oh, it's a big part
- 1:07:53Speaker 1: of what we do. It's it really drives our venue platforms,
- 1:07:56Speaker 1: which allows us to be aggressive with these that we
- 1:07:59Speaker 1: pay artists. So yeah, it's a big part of our business.
- 1:08:01Speaker 1: How about any tour where you are not uh, well
- 1:08:04Speaker 1: you don't own all the buildings, will you have? Will
- 1:08:07Speaker 1: you put together a sponsorship deal for that tour? We
- 1:08:10Speaker 1: try to. It depends on, you know, can we find
- 1:08:12Speaker 1: the right artists that's excuse me, the right sponsor that's
- 1:08:15Speaker 1: suitable to the artists, and while the artists accept it,
- 1:08:17Speaker 1: and can we get a deal put together in time
- 1:08:21Speaker 1: to kind of make it worthwhile to take the cash
- 1:08:24Speaker 1: and do the tour. I mean a lot of times
- 1:08:25Speaker 1: tours come together not last minute, but shortly before they
- 1:08:29Speaker 1: go ahead and launch the on sale cycle. So sometimes
- 1:08:32Speaker 1: brands are spending their money long before and acts decided,
- 1:08:35Speaker 1: you know, what their tour plan is. So what's going
- 1:08:37Speaker 1: on with the country business, because these country acts are
- 1:08:40Speaker 1: out every year and some of the business got a
- 1:08:41Speaker 1: little bit soft. Look, a lot of the artists have
- 1:08:43Speaker 1: been out doing the same thing for years and years
- 1:08:46Speaker 1: and years, and it's starting to wane a little bit.
- 1:08:48Speaker 1: But I just think you also went from you know,
- 1:08:50Speaker 1: when I was at Live Nation probably left in two
- 1:08:52Speaker 1: thousand and eight, there was probably eight country headliners. I
- 1:08:56Speaker 1: think the country music has blown up so much more.
- 1:08:59Speaker 1: There's far more headliners out there, and there's competing for
- 1:09:03Speaker 1: not the same dollar. I think the dollar has grown.
- 1:09:05Speaker 1: The audience has grown some, but it's not exponentially grown
- 1:09:08Speaker 1: with the with the number of acts out in the
- 1:09:10Speaker 1: country scene. So the artists that you know haven't been
- 1:09:13Speaker 1: putting out interesting music or have a story to tell
- 1:09:16Speaker 1: might be feeling might be feeling it at the box
- 1:09:19Speaker 1: office when they're not selling quite as much as opposed
- 1:09:21Speaker 1: to a guy like Stapleton, who has been a phenomenon
- 1:09:24Speaker 1: in the last couple of years. And just you know,
- 1:09:26Speaker 1: here's a guy who doesn't fit the mold of country
- 1:09:29Speaker 1: music of the last few years. He's you know, Luke
- 1:09:32Speaker 1: Bryan's essentially a pop act right and has pop appeal
- 1:09:35Speaker 1: and whether you want to calm you know, bon Jovi
- 1:09:38Speaker 1: style to what you know bon Jovi was, to Rocky
- 1:09:40Speaker 1: is the country. Um, those are all great things and
- 1:09:43Speaker 1: that service a certain audience and it's scales up nicely. Uh.
- 1:09:46Speaker 1: Stapleton was the singer songwriter and had this pinnacle moment
- 1:09:50Speaker 1: on uh the A M A's or C M A
- 1:09:53Speaker 1: s with the like and it was phenomenal. I mean,
- 1:09:56Speaker 1: we had him on sale at the l Ray, which
- 1:09:58Speaker 1: is an eight hundred seat love in Los Angeles with
- 1:10:01Speaker 1: I think we're sitting after a month with three tickets
- 1:10:03Speaker 1: left to sell on the show, so it wasn't knocking
- 1:10:06Speaker 1: down the doors. And he had that performance in those shows,
- 1:10:08Speaker 1: those tickets sold in about thirty seconds and we're going
- 1:10:11Speaker 1: for three sho of the next day. And his rise
- 1:10:16Speaker 1: has been phenomenal. Sin there I'm a huge fan, So
- 1:10:19Speaker 1: I just think that he's putting out incredible music, and
- 1:10:22Speaker 1: really that opportunity opened everybody's eyes is like how great
- 1:10:25Speaker 1: he is because you know, to me, he he fulfills
- 1:10:28Speaker 1: that somewhere between like that southern rock to Tom Petty
- 1:10:33Speaker 1: vibe of rock and roll style with you know, country souls.
- 1:10:36Speaker 1: The fascinating thing about Stapleton is on every metric he's victorious.
- 1:10:40Speaker 1: When he had that moment and he won the award,
- 1:10:43Speaker 1: he's the favorite of everybody in Nashville who are playing
- 1:10:47Speaker 1: the game when he isn't. But in addition, his consumption
- 1:10:50Speaker 1: numbers and sales exceed everybody else's, even though he until
- 1:10:54Speaker 1: recently hasn't got much radio played, which seems to say, hey,
- 1:10:57Speaker 1: we want this credibility. It's like the inmates, you know,
- 1:11:00Speaker 1: who feel that they're incarcerated in the walls that don't exist,
- 1:11:04Speaker 1: so we can't break out. But look at this guy
- 1:11:06Speaker 1: who broke out. Now, why is it? The country is
- 1:11:10Speaker 1: play stadiums more than any other genre. Taylor Swift originally
- 1:11:16Speaker 1: was country. Kenny Chesney goes out every year of country,
- 1:11:19Speaker 1: you know, Jason Aldan, they go out with packages, but
- 1:11:22Speaker 1: they're the ones we're pushing the limits on stadiums. Well,
- 1:11:25Speaker 1: I think country is still largely driven by country radio,
- 1:11:28Speaker 1: which is of that format still pretty healthy. UM, so
- 1:11:34Speaker 1: they've had a pretty Country music has had much more
- 1:11:37Speaker 1: of a developmental system in place, um relative to rock,
- 1:11:41Speaker 1: pop or the other genres, and it has kind of
- 1:11:44Speaker 1: propelled these guys. And as country music has become crossed
- 1:11:48Speaker 1: over a bit towards pop, it's it's really gone mass appeal.
- 1:11:53Speaker 1: So the genre is very accessible right now. I'd say
- 1:11:56Speaker 1: that's a big part of the reason you're seeing more
- 1:11:58Speaker 1: stadium shows with artists like that. But I'm I'm just
- 1:12:01Speaker 1: thinking that you're starting to see more classic rock tours
- 1:12:04Speaker 1: and stadiums again. You're seeing more you know, the Beyonce's
- 1:12:07Speaker 1: and jay Z's and Eminem's having played stadiums recently. I
- 1:12:11Speaker 1: don't know that countries out pacing a lot of other genres,
- 1:12:14Speaker 1: right I think the other ones are coming in. There
- 1:12:16Speaker 1: were not many people going up and failing. They just
- 1:12:18Speaker 1: weren't even going into that marketplace. So as we look forward, Hey,
- 1:12:22Speaker 1: is rock dead? No, it's not dead. What I just
- 1:12:26Speaker 1: it's just not as popular as it used to be
- 1:12:28Speaker 1: with a younger demographic right, so classic Roc Hotter and
- 1:12:32Speaker 1: ever doing some of the best business. So again you're
- 1:12:34Speaker 1: retretting on nostalgia there, but it's still very much alive
- 1:12:37Speaker 1: that people are enjoying it. But you have you know,
- 1:12:40Speaker 1: we just put two shows with cretiv on Fleet on
- 1:12:42Speaker 1: sale this morning and blew them out in two minutes.
- 1:12:45Speaker 1: Okay there, uh John Anson Ford amphitheater here and that's
- 1:12:49Speaker 1: very small first place in reality. If Geiger said how
- 1:12:53Speaker 1: big can we go? I would have said, like, let's
- 1:12:55Speaker 1: put it at the Greek Theater and we would have
- 1:12:56Speaker 1: sold six thousand tickets in a day. It's they're playing
- 1:12:59Speaker 1: anywhere from hous and theaters. How about some of these
- 1:13:01Speaker 1: acts that have renowned but have not broken through mass consciousness,
- 1:13:05Speaker 1: like the War on Drugs not compelling enough? I guess,
- 1:13:09Speaker 1: I mean, I love the War on drugs, but it
- 1:13:11Speaker 1: just hasn't resonated at a level that Well. A great
- 1:13:13Speaker 1: Evan Fleet, which the record is certainly original. Hep is great,
- 1:13:17Speaker 1: and it's it leads up when retread. Can you name
- 1:13:19Speaker 1: one or two other acts that are burgeoning in that way? Burgeoning? No,
- 1:13:24Speaker 1: there's I mean, rock is not developing a ton of superstars.
- 1:13:27Speaker 1: I mean, you've seen Portugal. Demand is a rock band
- 1:13:30Speaker 1: that's been around a long time, had a huge hit
- 1:13:32Speaker 1: this year, great rock band, and they're just finally starting
- 1:13:34Speaker 1: to break through. It might take longer to get through it.
- 1:13:37Speaker 1: That's kind of a poppit. That's that if someone did
- 1:13:40Speaker 1: not someone did not know Portugal the man, they would
- 1:13:42Speaker 1: not say this is rock music. Fair fair enough. I mean,
- 1:13:44Speaker 1: I don't think gret Evan fleets and a novelty act,
- 1:13:47Speaker 1: but you can say that's a novelty song because it's
- 1:13:49Speaker 1: got such thing. The interesting thing with Greta van Fleet
- 1:13:51Speaker 1: is the original people created that music. The classic rockers
- 1:13:54Speaker 1: were listening to the blues masters, where the tracks, the
- 1:13:57Speaker 1: songs were somewhere between years old. It's been more than
- 1:14:01Speaker 1: thirty or fifty, forty or fifty years since Creams, since
- 1:14:05Speaker 1: led Zeppelin, So on some level, younger generation picking up
- 1:14:08Speaker 1: on that, we could see the same paradigm. I don't
- 1:14:10Speaker 1: know if it's ultimately going to play out, but uh
- 1:14:14Speaker 1: we saw a dip in two thousand and ten with
- 1:14:18Speaker 1: live business. Anything gonna happen, but what do you foresee. Look,
- 1:14:21Speaker 1: I think that dip was the economy was was in
- 1:14:24Speaker 1: the worst recession since the Great Depression. I mean, discretionary
- 1:14:27Speaker 1: income went out the window. So I think that in
- 1:14:30Speaker 1: large part I wasn't like all of a sudden people
- 1:14:33Speaker 1: became less interested in music. I think people have less
- 1:14:35Speaker 1: dollars to spend. Flip it over. There's many people who
- 1:14:38Speaker 1: believe that it's all about experiences now and then the
- 1:14:41Speaker 1: only place you can get it is that the live show.
- 1:14:43Speaker 1: So that's driving business. Certainly, the live business is king
- 1:14:48Speaker 1: in this day and age, you know, in a sense
- 1:14:49Speaker 1: of I think two thousand seventeen was the first year
- 1:14:51Speaker 1: that recorded revenue for two years. Yeah, so you know,
- 1:14:53Speaker 1: the live business revenue has been growing for for years
- 1:14:56Speaker 1: and been growing rapidly since the economy picked up in
- 1:14:59Speaker 1: two thousand and twelve, and the live business has been phenomenal.
- 1:15:01Speaker 1: You read a lot of articles and you hear a
- 1:15:03Speaker 1: lot of things about everybody wants the experiences, and I
- 1:15:05Speaker 1: think that is true to a large degree, and the
- 1:15:08Speaker 1: festivals have helped propel that culture where it's music is
- 1:15:12Speaker 1: computal right, So when you are by yourself listening to music,
- 1:15:16Speaker 1: it's one thing, and when you want to spend time
- 1:15:18Speaker 1: with people, and as we spend more and more times
- 1:15:20Speaker 1: in our homes with our big screen TVs or iPads
- 1:15:22Speaker 1: and our Netflix and all of those things like how
- 1:15:24Speaker 1: do you get your communal fix? I think that the
- 1:15:27Speaker 1: live experience in large part supports that. Now the number
- 1:15:30Speaker 1: one talking point amongst attendees is the availability and price
- 1:15:36Speaker 1: of tickets. Where do you stand on should the fan
- 1:15:41Speaker 1: be able to get in at a cheap price or
- 1:15:44Speaker 1: should tickets be whatever the market value is. So a
- 1:15:48Speaker 1: few years back, Neil Young did a theater tour and
- 1:15:52Speaker 1: I got myself in trouble responding to the left sets letter.
- 1:15:55Speaker 1: So Neil was out there and I think he was
- 1:15:58Speaker 1: charging close to to in her fifty dollars for the
- 1:16:01Speaker 1: top ticket at his theater tour, which Neil Young should
- 1:16:05Speaker 1: not be playing. If it's if you're just talking about
- 1:16:07Speaker 1: the demand in a given market, Neil Young consent saw
- 1:16:09Speaker 1: out a theater and any town he goes to, the
- 1:16:12Speaker 1: minute it goes on sale, it's it's a what you
- 1:16:15Speaker 1: generally call it underplaying our business. So Neil plays it.
- 1:16:19Speaker 1: He's charging to seventy five and people are a gas because, um,
- 1:16:23Speaker 1: they feel they should be paying whatever fifty bucks thirty
- 1:16:27Speaker 1: five bucks whenever they felt the right Neil Young price,
- 1:16:29Speaker 1: which is those prices are probably what you call the
- 1:16:31Speaker 1: bore traditional uh rock and roll ticket prices. But the
- 1:16:36Speaker 1: reality is scalpers for years have been getting tickets and
- 1:16:40Speaker 1: reselling them on the secondary market, whether that was Barrious
- 1:16:44Speaker 1: tickets back in the day or today stub Hub or
- 1:16:47Speaker 1: Vivid or any of the other Internet platforms that are
- 1:16:50Speaker 1: driving the market. So at the time I replied back
- 1:16:55Speaker 1: to you and said, you know, I actually think Neil
- 1:16:58Speaker 1: Young is doing the right thing because this is a
- 1:17:00Speaker 1: flying demand economics. Um, this show is going to sell
- 1:17:03Speaker 1: it instantly. If Neil Young prices them at seventy five dollars,
- 1:17:06Speaker 1: there's going to be people that are professional scalpers, and
- 1:17:10Speaker 1: you know, weekend scalpers in a sense of the get
- 1:17:13Speaker 1: tickets say wow, I could make you know, I got
- 1:17:15Speaker 1: I bought two tickets or four tickets or so many
- 1:17:17Speaker 1: five They can sell two of them for two hundred
- 1:17:19Speaker 1: and fifty bucks and either pay for my night at
- 1:17:22Speaker 1: a show, or you know, put profit in my scalping business.
- 1:17:25Speaker 1: And ultimately, who's not sharing in that Neil Young's not
- 1:17:30Speaker 1: sharing in that, the promoters not sharing in that his
- 1:17:32Speaker 1: manager doesn't share, and that that lift of the scalper
- 1:17:36Speaker 1: is keeping. So I said, look, if the market value
- 1:17:38Speaker 1: is two hundred fifty dollars for a Neil Young ticket,
- 1:17:41Speaker 1: I'm okay with them charging it because people are happy
- 1:17:44Speaker 1: paying nobody's nobody's upset that they spent two hundred fifty dollars.
- 1:17:48Speaker 1: If you if you get the seat you want. And
- 1:17:50Speaker 1: that's how stuff help came to prominense because the constant
- 1:17:52Speaker 1: industry for years was under pricing their tickets right. So
- 1:17:56Speaker 1: I'm a big fan of market pricing your tickets correctly,
- 1:17:59Speaker 1: and that's that's gonna work two ways. And a smaller
- 1:18:02Speaker 1: venue with Neil Young, there's not gonna be a lot
- 1:18:03Speaker 1: of cheaper tickets in that experience as a venue gets bigger.
- 1:18:07Speaker 1: Um jay Z. There was a lot of talk about
- 1:18:09Speaker 1: jay Z's tour, whether it's a success or not. And
- 1:18:12Speaker 1: from what I gather, they had really respectable grosses and
- 1:18:15Speaker 1: he was selling tickets, but he had tickets going from
- 1:18:19Speaker 1: you know, five hundred to a thousand dollars maybe all
- 1:18:21Speaker 1: the way down to like twenty in the back of
- 1:18:24Speaker 1: the arena. So to me, if your expectations, I want
- 1:18:27Speaker 1: to pay twenty dollars and sit in the front row
- 1:18:29Speaker 1: and arena to see jay Z. Well, that's gonna be
- 1:18:32Speaker 1: a little unrealistic. But if I want to go see
- 1:18:33Speaker 1: jay Z live and I want to spend twenty dollars,
- 1:18:36Speaker 1: there's a place for you in that scenario. So I
- 1:18:39Speaker 1: think you're seeing more and more price points within arena
- 1:18:42Speaker 1: which have really existed for years, because if you think
- 1:18:44Speaker 1: about it, we would roll out uh any kind of concert.
- 1:18:48Speaker 1: Take your pick a Tom Petty show. Um, if you
- 1:18:50Speaker 1: put that show on sale, we might have picked four
- 1:18:53Speaker 1: or five price points. You could go to StubHub the
- 1:18:55Speaker 1: next day and look at all the people who were
- 1:18:57Speaker 1: speculating on reselling tickets and there would be a thousand
- 1:19:01Speaker 1: different price points. But but they did not go under
- 1:19:05Speaker 1: the nosebleed price. That's not always the case. No, No,
- 1:19:09Speaker 1: they did as they approached the show correct but not
- 1:19:11Speaker 1: the next one. One would say, I don't want to
- 1:19:13Speaker 1: make this about you, but this is a relatively recent
- 1:19:16Speaker 1: phenomenon to drop the price of the nosebleed seats to
- 1:19:19Speaker 1: a very low price in music, not not in like
- 1:19:22Speaker 1: it's been going on for sports. You gotta lose your team.
- 1:19:25Speaker 1: People are like, you know, I've gotten to plenty of
- 1:19:27Speaker 1: baseball games where you know, you just buy some tickets
- 1:19:29Speaker 1: on StubHub for the upper deck at Dodger Statium for
- 1:19:31Speaker 1: ten bucks. You know, like I don't, I don't even
- 1:19:34Speaker 1: know what the face was, but you can you know
- 1:19:35Speaker 1: anybody is paying for a nupper back ticket at Dodger
- 1:19:38Speaker 1: Stadium for more than ten bucks is like I guess
- 1:19:40Speaker 1: the Yankees are in town or whoever is super popular.
- 1:19:42Speaker 1: But in concerts is happening more and more, especially as
- 1:19:45Speaker 1: you're pushing the price. So if it's not a hot
- 1:19:47Speaker 1: tour and people need to sell those tickets, and there's
- 1:19:49Speaker 1: more and more speculators in the game now than there
- 1:19:51Speaker 1: ever was. The Stones, who are one of your racks,
- 1:19:55Speaker 1: legendarily flex price. They change the price during the core
- 1:20:00Speaker 1: so the on sale correct. What is the future of that?
- 1:20:03Speaker 1: I think dynamic pricing is already here. It is that,
- 1:20:06Speaker 1: I mean the future is already here. It's you're seeing
- 1:20:08Speaker 1: more and more shows being priced dynamically based off of
- 1:20:11Speaker 1: what the market demand is. So if you know, if
- 1:20:16Speaker 1: a front row seats worth a thousand dollars, you're going
- 1:20:19Speaker 1: to see it get charges thousand dollars. And if it's
- 1:20:21Speaker 1: not moving at that. It might move down, um, and
- 1:20:24Speaker 1: a price might a price point might move up. Basically
- 1:20:26Speaker 1: email from people who are piste off. I paid to
- 1:20:28Speaker 1: fifty and now the seat next to me's on sale
- 1:20:31Speaker 1: for a bucket a quarter. Uh you know, it's like
- 1:20:34Speaker 1: an airline price. The only thing is everybody hates the airlines.
- 1:20:38Speaker 1: It's just the models, supply and an end pricing though. Right, yeah,
- 1:20:41Speaker 1: we have we have a couple of things going. I'm
- 1:20:42Speaker 1: not saying that the first row shouldn't be a thousand dollars, right,
- 1:20:46Speaker 1: I'm saying that when I have a seat that I
- 1:20:49Speaker 1: paid five for and the person next to me paid
- 1:20:52Speaker 1: two and fifty dollars for, I'm not happy about that.
- 1:20:55Speaker 1: I accept it with the airlines, I have a model,
- 1:20:57Speaker 1: But the airline business is different from going to see
- 1:21:00Speaker 1: a live music at so you paid five. This is
- 1:21:04Speaker 1: my hypothetical. The number one ticketing site on the Internet
- 1:21:08Speaker 1: is stubb Hub, right, and the music business. For a
- 1:21:10Speaker 1: long time they were hated because they were seen as
- 1:21:12Speaker 1: the scalping site, right, But from a consumer perspective, they
- 1:21:15Speaker 1: love it because a lot of people are frustrated going
- 1:21:18Speaker 1: to Ticketmaster not being able to get the ticket that
- 1:21:20Speaker 1: they want when they are there promptly at ten am
- 1:21:23Speaker 1: for the on sale and they type in you know
- 1:21:25Speaker 1: b O B L and the entire lower bill sold
- 1:21:28Speaker 1: out before you can type the rest of your last
- 1:21:30Speaker 1: name right. So they're upset, or it's like six months
- 1:21:34Speaker 1: before the show and they don't know where they're going
- 1:21:36Speaker 1: to be. They really want to go see their favorite
- 1:21:38Speaker 1: band the hell, you know, like, who who would want
- 1:21:41Speaker 1: to do buy the ticket? In that experience, it's a
- 1:21:43Speaker 1: terrible selling experience as opposed to, uh, three weeks before
- 1:21:48Speaker 1: the show, I really want to go see my favorite band.
- 1:21:51Speaker 1: I'm going to go to stub Hub quickly found a
- 1:21:53Speaker 1: seat in the tenth row. It's five bucks. Cool, I'm
- 1:21:57Speaker 1: happy with five hundred bucks and get the seat I want. Honey,
- 1:21:59Speaker 1: let's go out. It's date night. Let's let's rock. Um.
- 1:22:03Speaker 1: You might be sitting to somebody who got through on
- 1:22:05Speaker 1: their initial on sale when the ticket was two or
- 1:22:07Speaker 1: fifty bucks, and I agree with everything said, And let
- 1:22:09Speaker 1: me try to break the points across. Let's start with
- 1:22:11Speaker 1: the first point. Does it hurt the act charging what
- 1:22:16Speaker 1: the market value is? The market value is going to
- 1:22:18Speaker 1: charge what it is regardless of the act. Different issue.
- 1:22:21Speaker 1: There's a whole guy wrote a whole essay. I think
- 1:22:23Speaker 1: it happened to be in poll Star one of the
- 1:22:24Speaker 1: economists that said in terms of longevity of act, and
- 1:22:27Speaker 1: I always felt the opposite, that to charge what the
- 1:22:31Speaker 1: market will bear actually hurts the longevity of the act.
- 1:22:34Speaker 1: You're saying leaves some meat on the bone, right, don't
- 1:22:37Speaker 1: don't you know, don't kill your audists. You never attacks him, No, No,
- 1:22:39Speaker 1: My point is the perception will be that you're fan friendly,
- 1:22:43Speaker 1: even though these third parties will be making bank and
- 1:22:46Speaker 1: it won't go to you. But in the long run
- 1:22:48Speaker 1: you will have a longer career. I mean, it's it's
- 1:22:51Speaker 1: a premise. I don't think the Stones have charged less
- 1:22:54Speaker 1: over time, and they're and they're still doing okay because
- 1:22:57Speaker 1: it's started with tickets were under ten. Next question becomes,
- 1:23:03Speaker 1: where does paperless fit in this equation. Well, look, there's
- 1:23:07Speaker 1: two paths that you're going to go down to as
- 1:23:09Speaker 1: far as the purchasing experience. A. There's market value, right,
- 1:23:12Speaker 1: which is gonna drive up the best seats um at
- 1:23:16Speaker 1: the you know, at the highest price, and try and
- 1:23:17Speaker 1: get the maximum yield out of that. And some of
- 1:23:19Speaker 1: it may yield cheaper seats in the back, but it's
- 1:23:22Speaker 1: really going to fluctuate as to what true market pricing
- 1:23:24Speaker 1: demand is. The second option is there's a lot of
- 1:23:27Speaker 1: bands out there who feel I don't want my fan
- 1:23:30Speaker 1: basically following up what we were talking about paying more
- 1:23:32Speaker 1: than thirty five dollars for this ticket. And maybe a
- 1:23:35Speaker 1: great example would be Adel who topped out her ticket
- 1:23:38Speaker 1: prices of a hundred fifty dollars. So she used paperless ticketing,
- 1:23:42Speaker 1: which is a format of ticketing that you don't actually
- 1:23:46Speaker 1: get a physical ticket. You have to show up with
- 1:23:47Speaker 1: your I D and a credit card and then go
- 1:23:50Speaker 1: right into the venue. And what that is intended to
- 1:23:52Speaker 1: do is prevent um a secondary market from transferring the
- 1:23:55Speaker 1: ticket to another party. So I think it's technology gets better.
- 1:24:01Speaker 1: Artists should have the ability to not to limit or
- 1:24:05Speaker 1: control the pricing on their ticket. Right now, scalpers and
- 1:24:09Speaker 1: technology have far outpaced the industry and their ability to
- 1:24:13Speaker 1: thwart systems like paperless ticketing from working at a high
- 1:24:17Speaker 1: success rate. So you know there's our company, ticketing company
- 1:24:22Speaker 1: Access is working on ideas. Ticket Masters hard at work
- 1:24:24Speaker 1: on ideas on how you can secure the ticket. And
- 1:24:27Speaker 1: there's a lot of other reasons to talk about securing
- 1:24:29Speaker 1: the ticket because as you see UM attacks happen over
- 1:24:34Speaker 1: in Europe at the Ariana Grande show and in Paris
- 1:24:38Speaker 1: where the people came, well, that was charging through. But
- 1:24:41Speaker 1: like to know who's in the building UH at any
- 1:24:44Speaker 1: given time and have that customer data handy is becomes
- 1:24:47Speaker 1: much more valuable as well. So will a ticket in
- 1:24:50Speaker 1: the future become much more transferable to person to person
- 1:24:53Speaker 1: and you'll be able to track that ticket. I think
- 1:24:55Speaker 1: that's where the technology is going. Okay, then also talking
- 1:25:00Speaker 1: about UH, you know, let's go back, so in terms
- 1:25:05Speaker 1: of prices changing after the original on sale goes on,
- 1:25:10Speaker 1: do you envision that happening more? And then there's very
- 1:25:14Speaker 1: little transparency. The average person sitting at home believes when
- 1:25:18Speaker 1: the on sale goes on Saturday morning that all the
- 1:25:21Speaker 1: tickets are available, when in reality may be less fewer
- 1:25:24Speaker 1: than ten percent of the overall UH ticket availability. So
- 1:25:30Speaker 1: first explain where all those other tickets go. Usually there's
- 1:25:36Speaker 1: you're seeing far more stage staggered on sales as I
- 1:25:40Speaker 1: would call them. So you're seeing artists fan club preise
- 1:25:42Speaker 1: sales as you're seeing UH sponsor pre sales. American Express
- 1:25:46Speaker 1: sponsors a lot of pre sales, will contribute marketing dollars
- 1:25:48Speaker 1: to help promote the show. So if you have an
- 1:25:50Speaker 1: ann X cards, you'll have access to buy tickets early.
- 1:25:53Speaker 1: For there's venue pre sales, there's radio station pre sales,
- 1:25:56Speaker 1: they're Spotify pre sales. How those choose to get rolled
- 1:26:01Speaker 1: out are really a decision between both the artist promoter
- 1:26:04Speaker 1: and everybody in the business side of the equation. And
- 1:26:06Speaker 1: some people feel they're great because they help them sell
- 1:26:09Speaker 1: more tickets and get more people access to the tickets,
- 1:26:11Speaker 1: and then there's other people who don't participate in them
- 1:26:13Speaker 1: because they feel it limits the access to tickets. Well,
- 1:26:17Speaker 1: I can say is a lot of this although baked
- 1:26:20Speaker 1: into the business for historical reasons, not fan friendly in
- 1:26:24Speaker 1: an Internet era where a site that is not the
- 1:26:27Speaker 1: unfriendly usually is you know, bombarded with criticism and might
- 1:26:30Speaker 1: go down. So what is the future We're just going
- 1:26:33Speaker 1: to continue to have this opacity or is it going
- 1:26:36Speaker 1: to change? Well, look, I think you're gonna see slower
- 1:26:40Speaker 1: on sales. I think you're going to see what the
- 1:26:41Speaker 1: demand is for, you know, for artists that want to
- 1:26:44Speaker 1: maximize the gross and are really focused in on how
- 1:26:47Speaker 1: much I can gross the concert and get what the
- 1:26:49Speaker 1: real market value is for this concert. You're going to
- 1:26:52Speaker 1: see a mix of technology supporting that, and you may
- 1:26:55Speaker 1: see a slower rollout of tickets in a sense of
- 1:26:58Speaker 1: not every ticket may go on sale at the onset
- 1:27:00Speaker 1: while you're determining what market pricing is. And then on
- 1:27:04Speaker 1: the flip side of it, as you be able, as
- 1:27:06Speaker 1: we are able to buckle down the technology to the
- 1:27:10Speaker 1: point where you can really control transferability of a ticket,
- 1:27:13Speaker 1: then the artist that it's very important to that their
- 1:27:15Speaker 1: fan don't pay over a certain price point will be
- 1:27:17Speaker 1: able to do that as well. And really technology is
- 1:27:20Speaker 1: going to drive this. So one of the two biggest
- 1:27:22Speaker 1: challenges you have in your day to day job, Um, well,
- 1:27:27Speaker 1: we have a very big business. We do over twelve
- 1:27:29Speaker 1: thousand shows a year. So one of my biggest challenges,
- 1:27:32Speaker 1: just as I generally call it cat hurting, I have
- 1:27:34Speaker 1: a lot of details to follow up on a day,
- 1:27:37Speaker 1: and so staying organized and focused on the goals of
- 1:27:40Speaker 1: the month, the year are it's probably my number one challenge.
- 1:27:43Speaker 1: But um you know, we we we compete every day
- 1:27:46Speaker 1: against the biggest conscert phone in the world. So I
- 1:27:49Speaker 1: have to sharpen the knife and come with a lot
- 1:27:52Speaker 1: of focus and try and move quickly to uh to uh,
- 1:27:55Speaker 1: you know, fight for our piece of the pie that day.
- 1:27:58Speaker 1: And one or two things you've learned in years? Two things, um,
- 1:28:03Speaker 1: that I've learned in twenty five years, Um, that I
- 1:28:08Speaker 1: don't always want to meet every artist I used to
- 1:28:10Speaker 1: admire because you don't have time or they're disappointing. You
- 1:28:14Speaker 1: were what Sometimes they disappoint you, you know some Sometimes
- 1:28:17Speaker 1: I've I've loved a band less after meeting them. It
- 1:28:22Speaker 1: could be a big fan of a band, and I've
- 1:28:24Speaker 1: I've met an artist or have done business with them
- 1:28:26Speaker 1: and or other people to the point where it kind
- 1:28:29Speaker 1: of put a little tarnish on my view of the
- 1:28:31Speaker 1: band and enjoyment of the music. So I think the
- 1:28:34Speaker 1: old adage is careful, careful about meeting your heroes. Right.
- 1:28:37Speaker 1: Have you ever met anybody who's lived up to the legend? Uh? Yeah,
- 1:28:42Speaker 1: I look, I've met a lot of great artists along
- 1:28:44Speaker 1: the way. UM. I mentioned earlier that one of the
- 1:28:48Speaker 1: first bands that I promoted kind of from big are
- 1:28:51Speaker 1: Small to Big was No Doubt And the guys in
- 1:28:55Speaker 1: no doubt. Tony Canal and Adrian and Tom are all
- 1:28:57Speaker 1: good friends of mine and like I just I root
- 1:28:59Speaker 1: for them and any project that they do. So um,
- 1:29:03Speaker 1: I've got a special place in my heart for for
- 1:29:05Speaker 1: them in that band because uh, you know, they were
- 1:29:09Speaker 1: they were with me in the early days. I was
- 1:29:11Speaker 1: with them in their early days, so it was went
- 1:29:12Speaker 1: through the war together. Yeah, and and they're and they're
- 1:29:15Speaker 1: good people, so they deserve all the success that they had. Well,
- 1:29:18Speaker 1: you know, one of the biggest acts who lives up
- 1:29:21Speaker 1: to the legends, Steven Tyler. The moment I met him,
- 1:29:23Speaker 1: he is that guy. He's the rock star. He's very
- 1:29:25Speaker 1: quick with the language, you know, whereas there other people
- 1:29:28Speaker 1: very disappointing. Yeah. Well, and and look, I've been really
- 1:29:32Speaker 1: fortunate because I want to say, I don't want to
- 1:29:34Speaker 1: say it's bad meeting artists. It's been great. But you know,
- 1:29:36Speaker 1: when you get to meet you know, I get to
- 1:29:38Speaker 1: meet a lot of artists in the business, and that's
- 1:29:41Speaker 1: a fun part of it. And when you go to
- 1:29:42Speaker 1: a party with friends who aren't in the business, that
- 1:29:44Speaker 1: sounds incredible. And I don't really care who I meet
- 1:29:47Speaker 1: for the most part. For day to day but every
- 1:29:49Speaker 1: once in a while, like you know, I got to
- 1:29:51Speaker 1: George Landau introduced me to Bruce Springsteen after a benefit
- 1:29:54Speaker 1: show and I had to make small talk with Bruce
- 1:29:57Speaker 1: for what was What was the nature of the small talk? Uh,
- 1:30:01Speaker 1: he was performing at the Shrine. I talked about some
- 1:30:03Speaker 1: of the renovations we had done at the Shrine and
- 1:30:05Speaker 1: the nature of the benefit. And you know, he was
- 1:30:07Speaker 1: coming to do the River that that next year at
- 1:30:10Speaker 1: the Sports Arena, which we were producing. So we talked,
- 1:30:12Speaker 1: you know, for a minute about that. It was three
- 1:30:14Speaker 1: minutes of that. But as you know, you're just sitting
- 1:30:16Speaker 1: there the whole time, like I'm sitting three ft from
- 1:30:19Speaker 1: Bob having this converse. Imagine he was Bruce Springton and
- 1:30:22Speaker 1: the whole time Bruce is talking to me. I'm trying
- 1:30:23Speaker 1: to sound not sound like an idiot going fucking Bruce
- 1:30:27Speaker 1: Springsteen in front of me. The factor actually having a
- 1:30:30Speaker 1: conversation is what I'm focusing on. Because frequently, you know,
- 1:30:33Speaker 1: frequently they give the limp musician Handshakeen, that's it, We're
- 1:30:36Speaker 1: all start talking to you have They have no idea
- 1:30:38Speaker 1: who I am. They don't care about it. But when
- 1:30:40Speaker 1: you're actually engaging in the conversation. Your heart pitter powders circumountain. Yeah,
- 1:30:44Speaker 1: it's it's amazing to watch some artists. I tell this
- 1:30:47Speaker 1: story a lot is um We've produced Katie Perry's last
- 1:30:51Speaker 1: few tours and uh sheep, you know, on the on
- 1:30:57Speaker 1: the two tours ago, Uh, we were getting hit left
- 1:31:01Speaker 1: and right with uh meet and greet requests. So she
- 1:31:04Speaker 1: ultimately made the decision that she was only going to
- 1:31:07Speaker 1: um do meet and greets for kids that were in
- 1:31:10Speaker 1: bad he make like make a wish style requests, and
- 1:31:14Speaker 1: it limited it because you know, it would be an
- 1:31:15Speaker 1: endless stream of people, uh that wanted to meet her.
- 1:31:18Speaker 1: And at st Staples was ended up being one of
- 1:31:22Speaker 1: her tour sponsors that year. So when she did play
- 1:31:24Speaker 1: Staples Center, there were some you know Staples executives that
- 1:31:27Speaker 1: were part of that and a few other people, and
- 1:31:28Speaker 1: so it kind of broke the rule for that night
- 1:31:30Speaker 1: and there was a row of people meeting there and
- 1:31:33Speaker 1: my my daughter at that time, was probably around ten
- 1:31:35Speaker 1: years old, and I set it up with Steve Jensen,
- 1:31:38Speaker 1: Katie's manager, to meet her, and so we were standing
- 1:31:41Speaker 1: there at the end of the line, you know, watching
- 1:31:44Speaker 1: her do the meet and greet with the kids and
- 1:31:46Speaker 1: working her way down and you know she I just
- 1:31:49Speaker 1: watched her and she was so locked in instantly on
- 1:31:53Speaker 1: what every kid was saying to her. Uh, and she
- 1:31:56Speaker 1: connected with them in a way that I was like, wow,
- 1:31:58Speaker 1: Like it wasn't surprised to me why she was such
- 1:32:01Speaker 1: a big star, you know. And we were towards the
- 1:32:03Speaker 1: end of the line and she, you know, she she
- 1:32:07Speaker 1: walked up to my daughter, whose name is Katie, and said,
- 1:32:09Speaker 1: your name is Katie, My name is Katie. You know,
- 1:32:11Speaker 1: made a big to do about that, started talking about
- 1:32:14Speaker 1: instantly locked in on what my daughter was wearing. And
- 1:32:16Speaker 1: they had a nice little chat for like maybe a
- 1:32:19Speaker 1: minute and a half, and you know, you get your
- 1:32:21Speaker 1: courtesy picture and I go to take I take up
- 1:32:23Speaker 1: my phone to take a picture of the tomb, and
- 1:32:24Speaker 1: she grabs my phone and she flips it around and
- 1:32:27Speaker 1: she shoots the selfie with my daughter and like a
- 1:32:30Speaker 1: kid my daughter's age, that's far more valuable than like
- 1:32:34Speaker 1: the fact that it was shot selfie style, and it
- 1:32:36Speaker 1: was so smooth and so connected in and I go, man,
- 1:32:40Speaker 1: she is just locking in this fans, Like she's just
- 1:32:42Speaker 1: like that personal connection is that that that charisma and
- 1:32:45Speaker 1: touch that she had. I was just like, I was
- 1:32:46Speaker 1: so taken with how she each one of those things.
- 1:32:51Speaker 1: And I mean that line had to be for two
- 1:32:52Speaker 1: people long, and there's a lot of artists that will
- 1:32:54Speaker 1: do even more than that, and like she just connected
- 1:32:56Speaker 1: with each other. And I go, man, that is that
- 1:32:58Speaker 1: is amazing? And the you see, you know, the artist
- 1:33:01Speaker 1: personal touches. For years, the country rule has been, you know,
- 1:33:05Speaker 1: you go out on the road, you're the first to
- 1:33:06Speaker 1: three on one of those country packages in the MP
- 1:33:08Speaker 1: theaters and the openers up at the concessions, sorry, the
- 1:33:11Speaker 1: merch stand selling T shirts and sign an autographs for
- 1:33:14Speaker 1: everybody there. And I you know, it's it's interesting the
- 1:33:17Speaker 1: bands that will put in the work to go connect
- 1:33:18Speaker 1: with people, um and talk to him, because I think
- 1:33:21Speaker 1: that breeds a lot of loyalty and longevity, you know, right.
- 1:33:25Speaker 1: Speaking of your daughter, we've talked about this before. She's
- 1:33:28Speaker 1: a huge Hamilton's fan, Yes, and you've seen Hamilton's a
- 1:33:31Speaker 1: couple of times. Is that a unique property? Does it
- 1:33:34Speaker 1: have lessons for the rest of the business. Look, I
- 1:33:37Speaker 1: think Hamilton's a great example of it's just great music, right,
- 1:33:40Speaker 1: So lin Manuel made an incredible score. I before we
- 1:33:43Speaker 1: went to go see it, I had listened to that
- 1:33:45Speaker 1: soundtrack no less than three hundred and fifty times uh
- 1:33:48Speaker 1: in a year period. We listened to it every day. UH.
- 1:33:52Speaker 1: And so when we when we got tickets to it, it
- 1:33:55Speaker 1: it was a big exciting thing. But you know, I
- 1:33:57Speaker 1: thought it was my daughter at first, who's she had
- 1:34:00Speaker 1: a predisposition to musicals, and she's into the Broadway seeing.
- 1:34:03Speaker 1: She's performed in a few kids theaters and things of
- 1:34:05Speaker 1: that nature. So I didn't think that much of it
- 1:34:09Speaker 1: at the time, and I just liked the soundtrack myself.
- 1:34:13Speaker 1: As we got closer to going to see the play
- 1:34:14Speaker 1: at the end of the year in New York, UM,
- 1:34:17Speaker 1: I was paying more and more attention to what was
- 1:34:19Speaker 1: going on with with Lynn, and I just hadn't opened
- 1:34:21Speaker 1: my eyes wide enough, and I realized what a phenomenon
- 1:34:24Speaker 1: was and how it was, you know, one of five
- 1:34:27Speaker 1: albums that year to sell over a million copies, UM,
- 1:34:31Speaker 1: which I think is saying something Broadway soundtrack of all
- 1:34:34Speaker 1: the pop records with no hits. And where it really
- 1:34:38Speaker 1: blew my mind is we uh were on a family
- 1:34:41Speaker 1: trip after the New Year, and I uh in Vale, Colorado,
- 1:34:46Speaker 1: and we were I met up with a friend that
- 1:34:48Speaker 1: I had went to high school with, and she brought
- 1:34:50Speaker 1: up her two daughters and we all the families hung
- 1:34:52Speaker 1: out for a few days. In the first night, at dinner,
- 1:34:55Speaker 1: the the kids were talking about Kay brought up how
- 1:34:58Speaker 1: we went to go see Hamilton's over the hall days,
- 1:35:00Speaker 1: and they started, everybody loved Hamilton's, And all of a sudden,
- 1:35:03Speaker 1: there's three kids and units at the table start word
- 1:35:06Speaker 1: for word wrapping the first, second, and third songs like
- 1:35:10Speaker 1: I just it was. It was, And then as it
- 1:35:13Speaker 1: kind of pushed Katie on more and more of her friends,
- 1:35:14Speaker 1: like it's a It was just a phenomenon through all
- 1:35:19Speaker 1: these junior high kids that were just fully into a
- 1:35:23Speaker 1: musical of hip hop about warning the about one of
- 1:35:25Speaker 1: the founding fathers. I found it fascinating even so much
- 1:35:28Speaker 1: like Uh. This past Valentine's Day a few days ago,
- 1:35:32Speaker 1: I came home and I was looking at her lunch
- 1:35:34Speaker 1: box and one of her friend had made Hamilton's Valentine's Day.
- 1:35:38Speaker 1: It was like Linn Manuel and it says, I'm not
- 1:35:39Speaker 1: going to waste my shot on you with a little
- 1:35:42Speaker 1: hard around it. So like it's It really is kind
- 1:35:45Speaker 1: of a phenomenon of how this musical has like all
- 1:35:49Speaker 1: the way down to like young kids. Wow, it really sustains.
- 1:35:52Speaker 1: Now you've been doing this for twenty five years, you
- 1:35:54Speaker 1: like music as much I love it. I love it.
- 1:35:56Speaker 1: In fact, I was last weekend just making mixed well
- 1:36:00Speaker 1: you know, make masage, make playlists now, but it was
- 1:36:03Speaker 1: making playlists and digging around. And that's what one of
- 1:36:06Speaker 1: the things I love about Spotify is that my music
- 1:36:08Speaker 1: collection is so much bigger now so it was. It's
- 1:36:10Speaker 1: way more fun than when I was eighteen in my
- 1:36:13Speaker 1: bedroom with limited by how much I could afford to
- 1:36:16Speaker 1: buy of music in a given day. Well, Rick, this
- 1:36:19Speaker 1: has been wonderful. We've covered a lot of ground both
- 1:36:21Speaker 1: for the people on the inside and on the outside.
- 1:36:23Speaker 1: You missed the pra seed before we turn on the
- 1:36:26Speaker 1: mics where we discuss chocolate chip cookies and soda. We'll
- 1:36:29Speaker 1: have to have a comeback for that. But thanks so
- 1:36:31Speaker 1: much for doing the Bob left Sets pods for having
- 1:36:33Speaker 1: me Bob. That wraps up this episode of the Bob
- 1:36:40Speaker 1: Left Sets Podcast with my guest Rick Mueller of A
- 1:36:43Speaker 1: G Presents. I really enjoy getting to hear his path
- 1:36:46Speaker 1: through the music business. But I know, based on the
- 1:36:48Speaker 1: fact that so many people listen to and comment on
- 1:36:51Speaker 1: the Nathan Hubbard podcast, that this ticketing conversation is an
- 1:36:54Speaker 1: interesting one. If you want to take a deep dive
- 1:36:57Speaker 1: into ticketing, go back to episode two with the Thin
- 1:37:00Speaker 1: if you haven't already and get his perspective. Don't miss
- 1:37:03Speaker 1: an episode of my podcast by subscribing on tune in,
- 1:37:06Speaker 1: Apple Podcast, or your app of choice. Until next time,
- 1:37:09Speaker 1: I'm Bob left steps. He reason don't know exactly one
- 1:37:18Speaker 1: must be it's out of this seas