Bringing AI Into DME with Ben Nadeau, Co-Founder of Celeritas and Owner of Bedard Pharmacy
Ben Nadeau joins Claim to Fame to talk about what it really takes to bring AI into pharmacy and DME operations. As the owner of Bedard Pharmacy, a family-run business dating back to the 1960s, and the co-founder of Celeritas, Ben shares how he’s balancing legacy workflows with modern AI innovation. We dig into Elsa, an AI advisor built to reduce errors and improve efficiency in DME insurance and billing, the challenges of adopting AI in healthcare, and where he sees the biggest opportunities ahead for providers focused on better reimbursement and patient care. Plus, a rapid-fire round to wrap…
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