Graham Brown - HGS - A New Normal... The Future Of BPO And CX
Graham Brown is the Chief Sales and Marketing Officer at Hinduja Global Solutions, also know as HGS. He is based in the UK.
I called Graham to ask him about the New Normal for BPO and CX - how can contact centres function in a world of social distancing?
https://www.linkedin.com/in/graham-brown-7433891/
https://www.teamhgs.com/
The skinny
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