Latest / The AI in Business Podcast
Responsible AI That Scales Across Customer Workflows - with Miranda Jones of Emprise Bank
Today's guest is Miranda Jones, SVP of Data & AI Strategy at Emprise Bank. Miranda returns to discuss the evolving reality of responsible AI in the financial services sector. As generative and agentic systems mature, Jones emphasizes the importance of creating safe, low-risk environments where employees can experiment, learn prompt engineering, and develop a critical understanding of model limitations. She explores why domain-specific models outperform generalized foundational models in banking—where context, compliance, and communication style are essential to trust and performance. The…
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